Used 2013 MINI Cooper Hatchback Consumer Reviews
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Again?
I'm the original owner. I have kept this car up and broke it in properly. Let's see: 3,000 miles new engine. Caught it before it blew and stranded me. Next was the wonky stereo that wouldn't play nice withe the iPod. Now, less than a week after its second service I am sitting on the side of the freeway, waiting the hour and a half for Mini Roadside Assistance to come get me. My clutch went out at a little over 18,000 miles. I know enough about cars to know that when you let the clutch out and give it some gas it should go forward. All I get is a revving engine. So much for BMW quality. Update: I finally threw in the towel. The month of January was spent in loaner cars. The car went through coils and spark plugs. BMW wouldn’t honor the court ordered warranty. While it was behaving itself I pawned it off on a Honda dealership for a 2018 Fit. I was able to get enough from the Mini to make three years worth of Honda payment. Never again a BMW product.
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Not Good in the Rain
Caution! Don't drive your MINI in the rain! I purchased a Mini Cooper S Countryman in July, 2013 from New Country MINI and have been very pleased until this past week. I was unable to open the door electronically and upon entering via the manual system found that a number of electronics were not working, no ww wipers, no power locks, no speedometer and every conceivable warning light flashing.. Upon bringing it to New Country they diagnosed the problem as "water inside an electronic module" and repairs will cost $900. No problem I thought MINI tells us what a great warranty and maintenance plan they have. But guess what it doesn't cover water!!! They say I opened up the passenger side
DO NOT BUY A MINI COOPER S
This car handles great, gets great gas mileage, etc., but there is a problem with the engine that BMW hasn't acknowledged: Excessive carbon buildup. The S models have direct fuel injection engines, so no matter what fuel you use or what additives cleaners you use, you will experience excessive carbon buildup on the engine valves at ridiculously low mileage. My 2013 Mini Cooper S has fewer than 40,000 miles and is already misfiring due to carbon buildup. There are hundreds of forum posts about this. Nobody has come up with a solution other than to have the carbon deposits sandblasted off at regular intervals. Any fix-in-a-can remedies are untested at best. My local mechanic says only Mini dealerships have the tool necessary for sandblasting the valves, so this is clearly something that Mini knows about. UPDATE: The Mini dealership ruled out carbon buildup as the cause of the misfire. Instead, it’s a faulty engine computer. It’s normally over $2k, but Mini has a half assed program to replace it for about $1,900. THEY KNOW THAT CARBON BUILDUP AND FAULTY COMPUTERS ARE PROBLEMS WITH THEIR CARS, but a recall has never been issued. These are fun cars, but the litany of problems straight from the factory floor and their unwillingness to issue recalls makes them more trouble than they’re worth.
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Bad. Very. Very bad.
I'm a writer. It's what I do. I've gone looking for the words to say about this car, and I can't find them. I'm instead overtaken by gusts of anger, confusion, and a general bitterness that this prop, this four-wheeled thing parading as a car, has consumed me this wholly. Look elsewhere. Do not get this car. Do not. Get. This car. Just last week I racked up my twelfth (12th) service appointment in 15 months. MINI has dealt with almost every problem I've submitted, aside from the car running out of oil at 5k and a wheel bearing coming off, by repeatedly denying their existence. When they find a given problem, seven service receipts deep, they say it's "spec."
Buy something else
Bought a mini brand new. We drive the speed limit and keep up the maintenance. The tires had to be replaced at 24000 miles, not covered by warranty. Right after warranty expired we had to replace brakes and rotors and battery. The transmission stalls in first gear after stopping at a light, but only on hot days. The water pump is bad and leaks coolant; $900 fix at the dealer. The water pump goes bad a lot on this mini; you conveniently do not have a Temp gauge! It also leaks oil from the valve solenoid; $2500 fix at the dealer. Overall worst vehicle I have ever owned, period.
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Best Car I've Ever Owned
I've never fallen head over heels for a car before, but my MINI has certainly charmed me and then some. I've owned my Cooper Hardtop (automatic transmission) for almost a full year and I can say I will never own any other car than a MINI. Not only has it been extremely reliable, but the handling on this car is amazing. When people say their car "hugs the road," they really have no idea what that means until they drive a Cooper. Taking a hard turn at 40 mph feels no different than at 10 mph in another car. I feel safer in my MINI than I do in any other car I've driven. I actually get a higher mpg than listed here. So far I average about 42mpg highway and 38 mpg on surface streets.
Don't buy this car
There is something very wrong with the throttle and/or transmission in the 2013 model that mini is not interesting in fixing. Mine started missing and experiencing erratic acceleration after just about a month. I hate driving this car. I never know if it will go when I press the gas pedal and have almost been rear-ended and hit from the side when the car delays before accelerating or stops accelerating abruptly. Had one before that I loved, but I really hate this car.
Fun Car but Mini Service is Bad!
Beware - Mini service is the pits! I loved my Mini until something happened to it. I was hit and my car had some minor damage. I took it to an authorized dealer. First time - my door wouldn't open when I got home and my tail lights were messed up. I have now taken it twice to repair the same issue - second time they left parts in the back. Mini corporate tells me my only recourse is to take it back to the same dealership. Isn't that super!!! Will never buy another one even though I like the car. You have to have a car that you can get fixed when you need work done. Also, run tires do not work - pull over immediately!!!
Fun car to drive
I had larger cars in the past and decided to venture out for a smaller fun car. The MINI is all this and more. Hugs the road with great handling, great fuel economy, tightly built and dependable. The car takes premium fuel. The dealer had indicated you can get away with regular or mid-grade. Do not try it. You will lose the driving performance you hear in some other reviews. Otherwise, do not regret buying it and still having fun after one year.
Your speedometer won't be even close to accurate
Before you buy, do a search on Mini Cooper + speedometer so you will know inaccurate speedometers are their policy. I asked them to recalibrate my speedometer which is running about 7% high. They refused, quoting an internal bulletin not to repair speedometers that are within 10% of accurate plus another 2.4 miles. I.e., if you and your Garmin know you are driving at 65 mph, your speedometer will not be recalibrated unless it is displays OVER 74 mph. So much for their claim that they fix new cars. I even bought the extra coverage so this "guarantee" would continue for extra years. I would never buy another Mini Cooper. Still talking, but I may have to sue to get my new car fixed.
Horrible interior design & engineering/road noise
People are going to get this mini because its "cute" and has "style". Maybe you buy into Mini's whole "lifestyle" and marketing gimmicks. I think you either love this car or hate it. My wife loves it, I hate it. Its her daily driver, so there you go. Its a small car. I knew that. Realize you are basically buying a 2 seat micro-car. I'm 5-8 and skinny and think this car feels cramped, and i grew up driving all models of small air cooled VW's. You might as well fold the back seats down and use it as trunk space. My 8 & 10 year olds have no leg room and barely get space to plant their feet when 5'-4" mom is driving. Don't tell me adults can fit back there! I *Hate* the Mini-Connected system with it's joystick and horrible look/software. Confusing, not user friendly. In the world of touch screen everywhere, this lack of, is archaic. The seatbelts get caught between the seats and door post. You have to open the door to get your buckle. The seats are hard to adjust to get right and comfortable. Too many confusing dash switches. Hard to get to the back seat. Ugh, glad I leased not bought!!! If you like the old school, kind of meets the future, this is your car. Mini holds onto stuff like retro toggle switches, the big bezel dial like speedometer, but then puts a tiny digital box on top of the steering column with a digital speedo, outside weather temp, etc, but it takes like 5 different presses of a button to get to different parts of the display and the screen is too small to be useful. Spring for the black wheels. The stock silver are always dirty and a pain to get and keep clean. I gave up. ***Update*** 2016: After 3 years, glad I am turning the car back in at the end of the lease. If you really want a mini, test drive an "S" and the standard engine. I think the standard is underpowered. The freeway noise (lack of noise insulation throughout the car) and the god awful mini connected interface are the worst things about this car. Don't fall for the sales pitch to buy the extended tire care warranty. The run-flat tires are expensive to replace, but not as fragile as the dealer makes them out to be. They made claims that curbs and potholes would cause them to blow out easy. Never had an issue with them, not even a nail in the tire...
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Little Car Big Ideas
Unfortunately the car is an automatic (my wife is the primary driver). On a trip the interior is adequate but interior storage is a bit confining. Seats are comfortable and visibility is excellent as is the parking maneuverability.
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Decided to Keep Her
I have a regular Mini not an S. I have gone through tires. I live in AZ and you are going to go through rubber on any car especially the sporty tires. I have not had any issues and go in for my regular warranty. I have not have the pads replaced yet and hoping it needs it before the maintenance warranty runs out. I love the car we were going to sell it to buy an Alfa Romeo but we decided to keep her as our 3rd car. I have the toffee lounge leather pano roof and ice blue and the HK stereo beats the more expensive cars audio. It has plenty of pick up and when I want I can put it in sport mode but rarely. I had a lot of people encourage me not to get a MIni because reliability and expense. I still love the car and there will be maintenance. Yes as long as it is reasonable that is what is expected and that I have received. Also, the dealer here for Service is outstanding. Mini of Tempe has still remembered my car. Good service.
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Mini Cooper S
The Mini Cooper S is great car for driving around town.
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Still going strong!
I leased my Mini and loved it so much I bought it! It's still super fun to drive, especially on ramps and windy roads. I've had one major issue the entire time I've owned her and the service center thought it was caused by something on the road. Now that my extended warranty is up, I realize that maintenance can be pricey. I'm hesitant to take it anywhere other the Mini service center as they do use specialized parts/training.
I love mini
It’s getting bad reviews just need to pay attention to the car it’s tell you on for diagnostics the car tells a lot with a scan tool !
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The most under-rated rocket out there!
I've had many cars, but nothing comes close to this thing at that price range. It's not the "on paper" stats for this machine, it's the driving feedback and the on-road real life handling that makes it one of my favorite small racey cars. Just love them and always will!
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Good fun driving
The car is fine. Any and all imperfections in the roadway are very apparent.
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