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Used 2018 Mercedes-Benz Sprinter Consumer Reviews

2.8 out of 5 stars
40 reviews

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We have a limited number of reviews for the 2018 Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.

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Cons
1 out of 5 stars

Money pit from hell

Brian Vogt, 03/12/2017
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
23 of 29 people found this review helpful

I own a highend transportation business and have a large variety of vehicles from Escalades to big Diesel buses and keep my vehicles inside and go over and beyond with maintenance. I don't have enough time to tell you all the problems with my Sprinter you would be reading for two days. this week I spent 2,800 on exhaust filters and sensors drove it 22 miles took it back and spent 750 for another sensor drove it another 30 miles engine light came on again and still at shop.Do not buy one of there vans I don't care how good a deal you think it is. And remember iam just telling you the problems for one week. If you need something the size of a Sprinter go by a Ford Transit much better vehicle. Oh and on the Sprinter Mercedes says they have the best resale value my ass go try and sell one been trying to sell mine and can't even get to a car lot before the engine light comes on.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

m/b now own's my pile of junk Florida Lemon law

william LEE mitton, 02/28/2017
2015 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (2.1L 4cyl Turbodiesel 7A)
13 of 16 people found this review helpful

vehicle will not operate in any city ,urban , metro environment . DPF will not re-gen and re-gen failier's dumps diesel into crankcase to mix w/ motor oil. My sprinter 2015 after 18000 miles never needed a drop of replacement oil (burn-off) in fact my engine had 17 gallons of fuel mixed with oil , before m/b bought it back 11/17/2016 lemon law case # 2016-0378/stp florida court . Every 600 miles or so high oil level lite and buzzers come on and you have to drain fuel/oil mix 2 or 3 quarts and then go another 600 or so . 47 day's of loaner cars then said it was my city driving was the problem . State of fla. asked m/b lawers how could they sell a vehicle to anyone that doesn't live in Montana , cause that's the only place this could possibly work ! this whole DPF system is junk

Safety
4 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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2018 Mercedes-Benz Sprinter for sale near you
Showing 3 of 26 listings

2 out of 5 stars

For business these rust -out before they run out

Greggor Budinski, 09/13/2018
2018 Mercedes-Benz Sprinter 2500 170" WB Cargo 3dr Van w/High Roof (3.0L 6cyl Turbodiesel 5A)
6 of 7 people found this review helpful

Either very cheap steel or poor construction..........rust like crazy.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Too darn complex

lo ko, 03/13/2017
2016 Mercedes-Benz Sprinter 2500 144 WB Crew 3dr Van (2.1L 4cyl Turbodiesel 7A)
12 of 16 people found this review helpful

The owner's manual says to read it BEFORE driving your new van(the sales folks won't tell you that) .It'd take you a couple days to do that.This is one complex machine & the poorly written manual only makes it worse.Had I read it 1st I wouldn't have bought this van. I get 24.4 mpg ,have only 800 miles on it so far and have driven it only in snowy,mountainous country.It is so complex I don't like to drive it.Am a retired(for 20 years) fireman with a lot of diesel fire truck experience but this MB diesel is a different animal. I did put nokian snow tires on it & they work well.Mine is a 2 wheel drive.I have a 2000 GMC all wheel drive van that I will never,ever get rid of,it's reliable & SIMPLE.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

170k trouble free milles on my 2015 4cyl

Ed, 10/08/2017
2015 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (2.1L 4cyl Turbodiesel 7A)
8 of 11 people found this review helpful

170k trouble free milles on my 2015 4cyl

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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