Used 2000 Mercedes-Benz M-Class SUV Consumer Reviews
What A Lemon
Trouble started 10 days past qualifying for the lemon law - met all stipulations except the time period. Towed numerous times for the same problem to the same dealership (due to a move not the selling dealership). Never could fix for any length of time. Regional service manager wouldn't return calls, Mercedes USA wouldn't help. Would NEVER recommend one.
MB poor quality
Brake pads replaced 15m and 30m mi.yellow light on in dash for something all the time. Oil comp test, had to add oil three times between oil changes. in shop 10 times 30m mi.
- ML320 4dr SUVMSRP: $6,9951,972 mi away
- ML320 4dr SUVMSRP: $5,5002,004 mi away
- ML320 4dr SUVMSRP: $7,9952,291 mi away
Hard Worker
Vehicle is driven daily commute and hauls my bass boat. Delievered quality was good. Minimal maintenance has been needed. Except in snow, >9 in., vehicle goes with minimal fuss. It tries its best to keep you from doing stupid things. Driving position is generally good and seats supportive. However on long drives >6 hrs. could use more thigh support. length. More than adequate power to tow my 21' bassboat (~4200 Lbs. Combat Loaded). Heater/AC is acceptable but noisy at high fan speeds. Cheap interior plastics are a put down. Off Road activity has been acceptable but not rubicon capable. The lack of a full size spare tire is not good.
A "wanna-be" Mercedes
The 2000 ML320 is a good car. The interior is very comfertible. It rates terrible for a Mercedes. The dash is made like crap for one thing. There are not enough cupholders, and no one touch windows all around. It handles well for an SUV, and fuel economy greatly worsens over time. The engine and transmition were brilliantly matched. The transmition is the best I have ever seen.
Expected More
Overall the vehicle is a good buy if you are stepping up in class for the first time. However if you expect Mercedes quality in the M-class you will be disappointed as I was. Within the 1st year of ownership I had to return the vehicle to the dealership 3 times to fix small rattles, loose nuts etc. The breaks seem to wear more on this vehicle than any other that I have owned. Coming from a Ford Explorer I expected more from a Mercedes. If you have to go with Mercedes go with their cars, but as far as luxury SUVs their so-so.
Satisfaction
Hard ride. Defrost system clumsy to operate. Have to be constantly careful steering because it is very sensitive. Like being high. No place to put purse in front when there is someone in passenger seat. Great storage at waste high trunk. Don't like having to pay for highest octane gasoline. Good ride on interstates. Feel every bump on local streets.
solid value
Extremely comfortable SUV. It's not a big load hauler or a tow vehicle, but load up the family and a bunch of suitcases and drive this ANYWHERE! I've had a Chevy S10 Blazer, and the M- class handles snow and slick roads MUCH better.
Terrible build quality
This car has been in the shop 21 times in two years, mostly for annoying little problems, sometimes seriuos problems. This is a Mercedes, it should be top quality. There are also some very goofy interior design flaws - why is the volume control on the passenger side? No sterring wheel audio controls and no door open light. It is fun to drive, and perfoms/ handles well. but way too much time in the shop. Simply not worth it. Also, MB USA simply doesn't care.
Four-years this month
My wife (principle driver) loves this car; I'm less enthused, but it's been much more reliable than what Consumers Report would lead one to believe. Other than regular maintenance and recalls, we've had: replace the cassette deck; adjustment of door latches x2; front brake pad replacement (27K); drivers power window switch replaced. Could be better for a car at 40K miles; but could have been a lot worse.
Possibly the worst SUV on the planet?
At 40K miles, 3 sets of complete brake pads and rotors, 2 navigation systems, complete fuel system replaced, 1 set of exterior mirrors, headlamps with so much condensation they look like fish tanks (but the dealership says it's normal??), antitheft is so good that it even locks me out and the transmitters won't unlock the vehicle (the key will, but then the alarm sounds and wont stop until you disconnect the battery---no wonder my neighbors won't speak to me anymore). I can go on for days, but if I can give anyone advice if they are even CONSIDERING buying this vehicle......turn and run and don't look back!