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Used 2018 Mercedes-Benz GLC-Class SUV Consumer Reviews

4.1 out of 5 stars
33 reviews

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Pros
Cons
3 out of 5 stars

Problems

John Brown, 06/17/2018
2018 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
36 of 41 people found this review helpful

Bought this car five months ago. Tried to start it one morning it was totally dead. Mercedes’s said it was a bad battery they put in a new one and I drove it home. Next morning totally dead again. Mercedes told me I must be leaving the lights on. Now it’s been in the shop for almost a month now and they have no idea what’s wrong. They put in a new computer and when they did that it blew up the fuse box so they ordered a new fuse box and now they said there is something wrong with the power steering. Another crazy thing is that they gave me a loaner glc and there is something wrong with this one too. It makes a very Loud engine noise sounds like one of the fans. Sounds like a space ship taking off.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love it!

Love it!, 01/21/2018
2018 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
14 of 16 people found this review helpful

Be sure and get Apple Car Play. (I have lots of the bells and whistles, so that upped the final price.) I love having my phone mirrored on the screen. Being able to press one button on steering wheel for voice control on texts, calls, directions, etc. makes driving easier and safer. The car drives like a dream. The engineering of the transmission is amazing! I’ve had the car a week and a half, and it takes some practice knowing how to stylize and personalize the car to my preferences, but I’m getting there. Dealership and the i-button have been patient and helpful. With recent hip replacement surgery, I knew I needed a car that was easy to get in and out of. I suppose any smaller SUV would have done that, but this car has a come hither smile built into it. This car is perfect. It’s got a surprisingly sporty, confident approach in its design. Dang, this is a fun, cool, safe, luxurious car. Love it!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Never owned better

Mitchell Keil, 08/08/2018
2018 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
10 of 11 people found this review helpful

I have owned Lexus, Cadillac and several MBZ including a 2016 E350 fully optioned out. This one is also completely optioned out. My only complaint is that as quiet as the interior is, and it is library quiet, the slight wind noise coming from the windshield is annoying at speed. This car/SUV does not come with laminated windows that are acoustically silent and you can't order them. This makes no sense when everything about the SUV screams quality and luxury. Because road noise and all other noises are so well managed, you really notice the wind noise. It's not bad, just intrusive enough that you feel annoyed in a $60,000 car. Other than the poor and I mean really poor gas mileage, this is the best car I have ever owned. I have 2500 miles on the car and in combined city/freeway driving averaging about 31 miles and hour for the last 1500 of those miles, I am getting 22.1 mpg. This includes 850 miles driven at autobahn speed of 78 mph where I averaged 27 mpg. So, I am pretty disappointed in the MPG. MBZ says that I should give it until I hit 4000 miles when the engine is really broken in to see better mpg. We'll see...

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

GREAT CAR!

yancy, 01/29/2018
updated 07/31/2018
2018 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
19 of 23 people found this review helpful

Have owned a 2018 for a short time now and absolutely love it! Excellent power, agile and very good ride for a mid size SUV. This is the perfect car for a single person or couple to go tooling around in. If you are looking for a "family" vehicle I would look elsewhere. I did a great deal of research and comparison shopping and looked at Audi, BMW and Lexus. What sold me on this car is that it has, hands down, the best interior of any of them. The fit and finish are superb, the knobs and buttons feel like metal rather than cheap plastic and the interior oozes luxury. I am not a techno geek so all the negative customer complaints on the technology deficiencies of the vehicle meant very little to me. If you are like me and care more about ride, comfort, visibility and quality of the fit and finishes then you would be making a huge mistake if you did not take a look at this vehicle. One final note.......when I pay almost $50000 dollars for a vehicle, I want it to look like I spent $50000 on it and this was the only mid size SUV that did.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Won’t Benz the truth

T. Korun, 10/08/2018
updated 04/10/2020
2018 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

I have had 4 MB GLK or GLC models. Three leased, and just bought one. I bought a demo model with 2200 miles. Why? Because I got a good deal and Certified warranty, 4-years unlimited miles. If you buy, you’d be smart to buy it for cash. MB’s are pricey to start, why pay even more. If you can’t buy the car outright, then you can lease it. Also my experience at MB of Tampa Bay has always been super. The only negative I have are the Pirelli no-flat tires. You will be fortunate to get 20,000 miles. This viewpoint comes from my last lease GLC 300. Hopefully Pirelli upped their tread wear game in three years with my new tires. (UPDATE April 10,2020. My 2018 GLC is still performing nicely. Still not a fan of the no-flat tires. If a nail breeches my tire with only a minimal amount of tread wear, I’d be very unhappy. Pirelli and Mercedes need to have a standard warranty up to a certain amount of miles.)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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