Used 2015 Mercedes-Benz GL-Class Consumer Reviews
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GL63 AMG Money Pit
Excellent SUV worth every penny (it's a hotrod) until you get between 10K and 14K miles, then you realize brakes need replacement. Yes, pads and rotors need to be replaced (light turns on) and there is no way to replace just pads. Cost $2400 for front and back brakes. $250 for 10K mile service, $800 for 40K mile and $1200 for 50K mile. Great SUV but very high maintenance $$$
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Two year update: I would not buy this SUV again.
Just got this family mover four months ago. It is no doubt a beautiful truck, and is loaded with all kinds of technological gizmos. However, that may be its downfall because a multitude of annoyances keep cropping up and sending us to the dealer: LED lights not working, tire sensor failure, power seat failure, etc. Finally, one morning the car was dead in the garage. A $100K car that would not give any sign of life or start with only 4000 miles on board. Had to have it towed to the dealer where they are still "trying to figure out what happened". Update: Regarding the above problem they found out that one of the air suspension shocks valve shorted and it drained the battery. The piece was replaced and the problem was solved. We've now owned this vehicle for over two years and had to change the tires twice already. Both under 20K miles. The dealer said that the lower profile tires with "softer" rubber are the reason. Perhaps, but that combined with quite a bit of wheel camber and directional tires makes for rapid uneven wear of the tires requiring changing them early at the tune of $350 each tire. Something to keep in mind. We also had multiple issues with the AC system developing an unpleasant musty smell. We live in Florida and AC is a must. It is humid here and there is something about the pipes that causes them to retain condensation and moisture leading to this issue. The AC has been "flushed" and sanitized multiple times, but the unpleasant smell persists. USB connectivity for this year model was poor and difficult to set up. Their remote app is also difficult to use and of limited functionality. Regarding navigation I routinely use Google Maps in my phone now as it surpasses anything cars' navigation can offer. Also, we had to bring the car in several times for tire balancing and alignment due to recurrent vibration at speeds above 70mph. After the service things improved but the ride always has a significant amount of vibration. This is more glaring when I compare it to our other car, a Land Rover, that has a fantastic ride at all speeds. Disappointing at this price range. Overall, I would not buy this particular model from Mercedes. Perhaps it has too many parts from Chrysler, I don't know but many annoyances and quality problems.
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- GL 63 AMG 4dr SUVMSRP: $12,30075 mi away
- GL 350 BlueTEC 4MATIC Diesel 4dr SUVMSRP: $12,49992 mi away
- GL 550 4MATIC 4dr SUVMSRP: $21,990116 mi away
First Benz.... Might be Last Benz
8K$ car (GL550 -2015- Only gave blue tech as trim option via Edmunds review? pull down window)). Sales was outstanding. Issues with the Transmission/Tires/window seals/AC mold issues all within the first 4000 miles. Spent over 2 weeks in the shop in under 5 months of ownership. Once the sale is made you deal with the abyss of service and quality issues. This is the most disappointed I've been in a new car purchase in over 25 years.
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Never Mercedes again
Had my gl350 bluetec for service at local dealer for a throttle issue. They said they repaired it. The same issue - putting foot on the throttle to drive and the car hardly moves - happened again within 3 mos. The second visit to the same dealer, my car was there for 2 weeks and they couldn’t figure out the problem. They said it “could be” a separate issue that cost $5k to do, but they weren’t sure that was the issue. All this and the car warranty ended 3 days after I picked up the car. Never a Mercedes again in my life!
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An amazing value when purchase used!
Update: In the last twelve months this vehicle has needed $18K in various repairs, most of which had to be performed by M-B due to proprietary parts. Very glad I bought an extended warranty through USAA. Much as we've enjoyed it, I can no longer recommend it due to the enormous maintenance/repair expense. I bought a 2014 GL 550 w/ 40K miles in 2017 for $55K (original MSRP $95K in 2014 -- sharp depreciation!). Had been part of MB's certified vehicle offering. What a spectacular vehicle for the money! This big MB is so fast, and handles so incredibly well that I find Texas's top, 80-mph speed limit to be frustratingly low. Although intended for the US market, this twin-turbo V8 with wide, performance tires would be more at home at much higher speeds on Germany's autobahns. The brakes are every bit as impressive as the engine. In addition to almost preternatural performance for such a big vehicle, the interior comforts are also great, starting with the Harmon Kardon stereo, but also the massaging, heated & cooled seats, and triple sunroof. I'm not a fan of the cumbersome navigation system, however, and children over twelve are uncomfortable in the third-row seats. Finally, the MB dealer here in San Antonio has been delightful to deal with for routine maintenance.
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