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Used 2018 Mercedes-Benz E-Class Convertible Consumer Reviews

4.6 out of 5 stars
14 reviews

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Pros
Cons
4 out of 5 stars

GPS doesn’t work

Jim S, 11/29/2018
2018 Mercedes-Benz E-Class E 400 2dr Convertible (3.0L 6cyl Turbo 9A)
18 of 19 people found this review helpful

I have had several Mercedes over the years; never had a problem with the navigation system. The new system GPS does not work and the dealer says there is no fix! It has me making u-turns when a left turn is needed. I guess it doesn’t like to make left turns. Once it calculates route, it really doesn’t want to recalculate, it just keeps telling you to make a u-turn. I was given a loaner car of the same type and model; it couldn’t find a route to the Mercedes dealership, it had me driving into the Gulf of Mexico! The entire navigation and audio system requires many many keystrokes to accomplish common functions. Really disappointing especially since the dealer says there are no fixes.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

Terrific but a bit shoddy in spots

Barry Chase, 05/28/2018
2018 Mercedes-Benz E-Class E 400 2dr Convertible (3.0L 6cyl Turbo 9A)
18 of 20 people found this review helpful

About three months into a lease with this car (my first-ever leased vehicle), and it is simultaneously magnificent and disappointing. Gorgeous interior, endless gizmos, pretty effective aircap system, but a bit lacking in the fit-and-finish department. Front seat carpeting delaminating and certain body panels not fitted up to the usual E-class standard. I feel good driving it, though, and my wife, its principal driver, is ecstatic about it. A good buy for the money (these days), but I expect future iterations of the same generation will improve a bit on certain things.

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5 out of 5 stars

Traded in my 2011 Porsche 911 Turbo S Cabriolet

cphollis, 04/15/2018
updated 10/31/2018
2018 Mercedes-Benz E-Class E 400 2dr Convertible (3.0L 6cyl Turbo 9A)
11 of 12 people found this review helpful

Yeah, I had a great ride. Bucket-list car. But who needs 500 hp and launch control to go get groceries? 2.8 sec 0/60, btw. Serious firepower. AWD launch with all four tires smoking. Big fun, but realized that is was too much car for my situation. Good thing I got it out of my system. I was looking for something more comfortable to drive, more of an open-top boulevard cruiser. Found it!! The E400 Cab spoke to me on almost every level. Checked every box on my shopping list. No, I'm not going to win every stoplight drag race as before, nor be able to do 70mph sweeper on-ramps, but -- hey!!! -- I think it's a great car for the money. And I don't have to work so hard when driving it. Updates later. -------- Update after several months: still love it for what it's good at. Luxo cruising with the top down and a bit of sport when you want it. The control layout -- while perfectly logical -- are different enough from other cars that there's the occasional awkward moment when I switch between cars. Like I go to put on the wipers and mistakenly put it into neutral. OK, no biggie. And I wish I could find a way to permanently turn off the auto-stop feature. But that's about it in the complaint department. All my other big-buck cars had a much longer complaint list, just sayin' Likes? Room in the back seat for adults. It matters. Top up, it's a full-on sedan -- zero road noise. Enough power that you don't find yourself wanting more. Very, very crisp responses. Certainly not a track contender, although it wouldn't suck, but not my thing these days. Very compliant suspension: firm enough for fun, but not harsh in the least. Fun stuff on the screen, like torque and horsepower displays. My wife looks forward to driving it, as do the kids when they visit. Something about this car makes you subtly relax when you take it out. I don't think about life's problems, I think about how nice the ride is. Maybe it's the ionizing air freshener. Maybe it's the pristine sound from the speakers. Maybe it's the interior aesthetics, or the big display screen. Or all of them. Bottom line: I am quite happy with my purchase, and have noticed others in my neighborhood since buying mine. So I'm not the only one in my demographic who went this way. Lots of good cars in this price range, to be sure. But this one is a keeper for me.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The best convertible in its class

GB, 03/10/2018
updated 09/14/2020
2018 Mercedes-Benz E-Class E 400 4MATIC 2dr Convertible AWD (3.0L 6cyl Turbo 9A)
19 of 22 people found this review helpful

I custom ordered for my wife and it took 3 months, definitely worth the wait. Got it fully loaded with Premium 3 package, AMG package, soft close doors, massage seats and Dynamic air suspension which are a must in this car. It’s been a month and she loves it. This car can be whatever you want it to be. With the top us, it’s as quiet as a sedan . With the top down and air cap on, the wind just barely touches you in the front seats. 19” staggered tire awesome to look at and stick to the road when driving. Just so much tech packages in he car is just mind boggling. 0-60 in almost 5 seconds is not bad at all . I only worry about is maintenance and hence 7/75k package gives me peace of mind for now. Metallic paint is a must (we have got white with blue top). With 4 wheel drive 4matic ,it’s definitely a car for all seasons. Still stand by the above review. After 2.5 years of owning it, she still loves it and there are no issues to report other than tires (lasted about 15k miles)

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5 out of 5 stars

Spectacular Automobile

Frank, 02/08/2018
2018 Mercedes-Benz E-Class E 400 4MATIC 2dr Convertible AWD (3.0L 6cyl Turbo 9A)
9 of 10 people found this review helpful

I have owned a 2018 E 400 Cabriolet for about 2 months now and all I can say is that it is the most sophisticated car I have every owned. It has show stopping design, especially the interior and state of the art technology. It is super quiet with the top down and up with a triple layer soft top. The turning radius is go kart like. The headlights light up the night and the brakes are incredible! Overall, compared to the Audi A5 convertible it is light years ahead of it in styling, tech, and ride. BMW is not in the same class as this automobile. You just have to drive it to understand. It is truly a work of art.

Performance
5 out of 5 stars
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