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Used 2004 Mercedes-Benz E-Class E500 Rwd 4dr Sedan (5.0L 8cyl 7A) Consumer Reviews

4.5 out of 5 stars
47 reviews
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4 out of 5 stars

Only one reason for not giving it 5 stars!

Andrew Ferris, Los Angeles, CA, 09/08/2020
Mercedes-Benz E-Class E500 Rwd 4dr Sedan (5.0L 8cyl 7A)
11 of 12 people found this review helpful

I bought my E500 used from the original owner 4 months ago. It had 168,000 at the time of purchase. I have put around 1000 miles on it in a few months. Not driving much due to COVID19. The positive things to mention about the car are as follows. (1) POWER- the 302hp M113 V8 is fantastic. I bought the car for the engine and it has delivered. Every review and youtube mechanic video speaks very highly on the topic of the M113 V8. My brother who owns an auto repair shop in Atlanta bought a 2004 SL500 with the same engine and he NEVER would buy a car with an engine that has a bad reputation. (2) Body Style- This car is elegant and beautiful. Meaning... pleasingly graceful and stylish in appearance. My Mercedes Benz came in Uridium Silver and I love the color. (3) Comfort- The interior is spacious and very well designed. It comes with an AUX cord receptor in the glove box to hook up any cell phone. Also a 5 disc cd changer is hidden in James Bond like fashion in the center console. Very cool. Now for the bad part. Really I have only one negative and its a negative that I actually enjoy. The Air Ride Suspension! The car feels a little heavy on the road so the air suspension offers a very relaxing ride. Only one problem. Its really expensive to repair. In the short time that I've owned the car I have had to repair the front left air strut and the left rear as well. The front left cost me $1200 and the left rear was $950. George at G&M Motors in Culver City CA did the work. He is one of the best in the USA let alone California so the price and work are on point. I'm extreemly pleased with the car when it is on the road. Here is the problem, when one of the front air struts go out on the car... your entire front end collapses leaving you unable to drive for the most part. You can go around a block slowly but you really can't drive much distance at all when the front end fails. The rear is alittle different. It will rise up and the car is drivable for a period of time but it definitely needs to be changed ASAP! The other thing that can go wrong is the pump, and if the pump goes you're out of business. So... at $1200 per side in the front, $950 per side in the rear, plus another $850 for a pump... you are looking at a $5150 dollar suspension on a $4000 dollar car. There's your problem right there. When a B service is $1100 and an A service (oil change) is $200 you are talking some SERIOUS coin. I don't have a wife or kids at 40 years old so my girlfriend is named Mercedes and she is expensive but she treats me fine. But if you are raising a family or money is tight be careful buying this car. Find out if this work is done before you buy it! It's serious business when it goes out. I do love my car so for me it's worth it. But its no joke.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.25 out of 5 stars

E 500

Brian, 07/08/2006
Mercedes-Benz E-Class E500 Rwd 4dr Sedan (5.0L 8cyl 7A)
10 of 11 people found this review helpful

This is my 3rd E Class. I bought this car used with 21000 miles. It now has 25000 miles and the tires are completely shot. Car is too heavy for tires. I would advise everybody to not upgrade with the Continentals installed at factory. Possibly go for Michelin Pilots. Car consisently drifts to the right. Radio, GPS sometimes freezes. Sometimes engine very noisy but cannot hear inside car.Tend to hit the cruise control stalk by mistake sometimes. Car ejects gas hose aggressively when full resulting in spillage, paint damage, etc. I chose to forgive all of these flaws because of the superb transmission and tremedous power. Handling in the sport mode is awesome for a car of this size. Get the extended warranty.

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4.38 out of 5 stars

Platinum Blue Beauty

Chaslap, 06/22/2005
Mercedes-Benz E-Class E500 Rwd 4dr Sedan (5.0L 8cyl 7A)
5 of 5 people found this review helpful

I attended an investment seminar held on the dealership's showroom floor with no intention of changing cars. It was love at first sight. Upon returning 2 days later, it was being delivered as I drove up. Had one trucked in for me. I have gotten many compliments on its appearance, and the ownership experience thus far has been positive. It has power far in excess of ordinary driving demands, but that reserve is there in case of an emergency. The service department has been very helpful when called upon. Had to replace a strut early on, and the Pirelli's (all 4) feathered around the tread edges creating road noise. Rotated right-left hoping that reversing the rotation will smooth out the feathering

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3.25 out of 5 stars

Bad electrical system

kmak, 07/11/2008
Mercedes-Benz E-Class E500 Rwd 4dr Sedan (5.0L 8cyl 7A)
10 of 12 people found this review helpful

Great car fun to drive. Lots of electrical problems, can't remember how many times I have had the radio repaired or replaced, still not fixed. Don't waste your money on this one.

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3.25 out of 5 stars

Electrical nightmare

Michael Drake, 01/06/2006
Mercedes-Benz E-Class E500 Rwd 4dr Sedan (5.0L 8cyl 7A)
7 of 8 people found this review helpful

Car has been and electrical and mechanical nightmare. Dealer had car for almost 2 months trying to fix charging problem. Software upgrades and failures galore. The dealer has been fine, but the overall quaility is terrible. I have owned Mercedes for over 20 years, and this thing is a lemon.

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