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Used 2023 Mercedes-Benz C-Class Consumer Reviews

3.6 out of 5 stars
37 reviews

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We have a limited number of reviews for the 2023 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

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Pros
Cons
2 out of 5 stars

Waste of money

Ali, 08/03/2022
2021 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
4 of 8 people found this review helpful

There is too much plastic in this car. The interior was peeling off after a while. I am very disappointed and unhappy with this car. Before buying it, I read so many negative comments about it but I did not pay attention and now I realized that others were right about this car. Very unreliable piece of plastic.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Not user friendly.

Last car, 09/27/2022
2022 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
4 of 8 people found this review helpful

The electronics are not user friendly with so many duplicated controls and a manual which is almost incomprehensible. Trying to use and setup the navigation quite beyond me. For instance when selecting destination on all my other navigation programs the first thing that pops up is Home but not on this over complicated thing the Home button is hidden several pages away. The car is generally over complicated with German over complicated controls not user friendly.

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1 out of 5 stars

Stay away!

Frank A, 03/14/2024
2023 Mercedes-Benz C-Class AMG C 43 2dr Convertible AWD (3.0L 6cyl Turbo 9A)
2 of 4 people found this review helpful

I was really excited about the new C43 as an upgrade to my AMG A35. The problems started less than a week after delivery. There is a major engine issue which is not being disclosed. I have only had my car available for less than a month since purchase in early November. They replaced my engine once and now say they need to replace it again. Thankfully Mercedes is cancelling my lease and I’m looking for another brand. Very disappointed as I’ve had Mercedes for several years and been happy until now. IGNORE MODEL BELOW, it is an inline 4 cylinder new engine which is the problem.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Just ok

Kbaby, 06/21/2024
2023 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
1 of 1 people found this review helpful

The Mercedes C-300 is a very beautiful and luxury car. However I do have concerns about the quality. First off, the infotainment had to be corrected after just several days of purchasing the car. Who has to take the car in for maintenance after a week? Second the dealership knew I purchased car out of town, so why am I being charged for mileage when they keep my car for an entire day? I was never treated this way when I purchased my BMW, excellent cuatomer service. Shame on you Mercedes.

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5 out of 5 stars

Love my C300

Nann913, 03/10/2023
2023 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
2 of 5 people found this review helpful

Absolutely, enjoying my 2023 C300. Love the options on my car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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