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Used 2023 Mercedes-Benz C-Class Consumer Reviews

3.6 out of 5 stars
37 reviews

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We have a limited number of reviews for the 2023 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Great with the AMG line package

Phil S, 05/25/2021
2021 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
5 of 7 people found this review helpful

The AMG line package really transformed this car from mediocre to enjoyable! Best all-around vehicle in its class (I drove the A4 and 330i), considering the comfort, drive and looks.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

A letdown from the W204

ADW, 05/14/2021
2021 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
15 of 25 people found this review helpful

I currently own a 2014 C300 4Matic, and it has been a fantastic car in almost every way. Last week I was given a 2021 loaner from the dealer while some maintenance was done on my car, and I have to say, it was a very mixed bag. I really, really hate the turbo 4 engine - it's noisy and seems gutless; I think they overly rely on the transmission to keep the driver in a reasonable power band, but the transmission seems to be over-thinking its mission, sometimes hanging onto revs way too long and clunking down gears without grace. The interior is, of course, very nice, and it all has a very Mercedes-like feeling until you start driving. I think it would be much easier to score this car higher if the price was more reasonable, though there is a lot of tech in the car. Ultimately, a 4 banger is a 4 banger, no matter how nice the packaging. My advice to used car shoppers: look long and hard at the 2012-2014 V6 C300 before you buy one of these. There are a lot of them around and they are built like tanks.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2023 Mercedes-Benz C-Class for sale near you
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5 out of 5 stars

Elegant Vehicle

Joelle, 08/18/2022
2022 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

I love driving the C Class convertible .. It is outstanding, Classy and Elegant

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

2023 C300 Disappointed

KBA C300 Mercedes, 10/04/2023
2023 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
4 of 6 people found this review helpful

I loved this car and I wanted to keep loving this car... I purchased this car 4 months old off of the showroom floor. Never test drove from the truck to the showroom floor. Purchased it Dec 2022, started off amazing. Love all of the amenities, loved the the interior & exterior luxury design, loved the way it drove & handled on the highway, the quick pickup speed & just loved the overall car. Unfortunately, 10 months later I begin noticing my car seem to be using more gas than usual, jerking while at a complete stop w/the foot on the break and high idling over 2000 when you cut it on. I took the car to Mercedes Dealership near me and they have ran computer test & everything came back with no issues, no lights ever came on the dash. The dealership is having to open a case on the car to have a higher technician engineer to come in and take the car apart to locate the problem. Very disappointed and frustrated with this experience. I gave it 3 stars and not 2 stars because I do actually love the car and my rating is with hope that they will find and fix the problem and I can fall back in love with it and build my trust in it again..

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Expected more from a Benz.

Jouvonte, 02/12/2024
2022 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 5 people found this review helpful

I've owned my brand-new C-Class for 10 months. During that time little annoying issues forced me to return to the dealer...rattles in the dash, squeaky seats, seatbelt not retracting, fingerprint identification not recognizing/responding. I expected more from a brand-new $52K Benz. Also, I never received a courtesy call from Mercedes at any time to confirm my satisfaction. I decided to trade it in on a Lexus and could not be happier...overall a better vehicle. And the salesman called and texted me to see if I were pleased or if I had any problems. Hmmm, a luxury car company that makes you feel special. What a concept.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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