Used 2023 Mercedes-Benz C-Class Consumer Reviews
Used C-Class for sale
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We have a limited number of reviews for the 2023 C-Class, so we've included reviews for other years of the C-Class since its last redesign.
Worst new car ever!
D Tapia, 01/24/2023
2022 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
36 of 44 people found this review helpful
We purchased our 2022 C300 in August 2022 (with 9 miles) with all the new bells and whistles, big center screen, lights throughout, 360 cameras, and so on. Everything. First long drive was going to be to California, Thanksgiving. Woke up at 0500 went to get 91 octane gas. Car would not turn on.... Blacked out. Called a tow, stuck for an hour. Dealer closed, so had to wait until following week. They "updated" the computer. Wife was driving and got warning lights on, sensor failures. Took car in and they cleared the warning light and found no issues. Car now had a hiccup at idle every 5 seconds. Took it in, they checked piston pressure, fuel injectors, computer told us it was "bad gas". They filled it with "good gas." Took car home, next week "warning" vehicle in an accident light, parking sensor failures and other warning light in red on dash. Took car in, asked us "what gas did we put in it?" We didn't put gas, it's still full of thier "good gas." Kept the car again and now told us they "updated the computer again." Can't drive the car without worrying its going to leave us. Worst new car purchase ever.
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Mixed bag
Dave, 04/07/2023
2022 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
12 of 15 people found this review helpful
I had a 2022 C300 RWD in LA as a Turo rental for a one-week trip, and put a lot of miles on it, both city and highway. I'll start with the positives: -Incredibly fuel efficient for the size and power -Ultra smooth start/stop - was truly seamless and not at all annoying like those systems can be -Interior and exterior styling was attractive -Ride was smooth over small bumps, smothering them Mixed: -Handling was just ok - the steering felt kind of lethargic and it didn't feel like it would like to be hustled around corners...it was capable, but didn't feel willing -While the interior looked nice at first, upon interacting with more items (turn signal stalks, transmission lever and some plastics lower on the dash), you could feel cost-cutting The bad: -The infotainment, while at first looking cool with such a large screen, was unintuitive and a pain to use. The touchscreen climate control was also annoying. When shifting into drive after reversing out, the rear camera would continue for another minute (maybe there was a fix in the settings, but again, unintuitive and overly complex). -Ride was surprisingly harsh over larger, sharper bumps. This car had stock 18" wheels, and my passengers and I were surprised at the sound and harshness over LA's admittedly bad road surfaces. I'm not sure if the tires were runflats, but if they were, that's the first thing I'd change -For a luxury car with only 8k miles, there were more squeaks and rattles than I expected. -Lacked some features standard on a Corolla - specifically radar cruise control (or Distronic in MB terms) -Just didn't feel as special as I expected
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2023 Mercedes-Benz C-Class for sale near you
3 of 32 listings
- C 300 SedanMSRP: $37,99026 mi away
- C 300 SedanMSRP: $38,49028 mi away
- C 300 CoupeMSRP: $33,98827 mi away
See all 32 listings
Great car with a lot of flaws and issues
Ebad, 08/24/2021
2021 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
21 of 28 people found this review helpful
I bought a brand new C300 2021 in July 2021. Due to the shortage, I purchased the car while it was in transit. But it came with a lot of problems; According to the service people, the left-side computer was totally disconnected, plus the chrome trim at the back was not assembled properly. The MB service told me it's not covered by the warranty and that it's a $700 job. Long story short, I love the car but it's been a negative experience and big disappointment with Mercedes Benz. The conclusion I make after the experience seems to be that buyers should take an expert/mechanic to inspect the car accurately before buying. Otherwise, they might buy a flawed car for which Mercedes will not take responsibility after it's sold if it's not included in the warranty. Lesson learned; next time, if I choose to buy a Mercedes, I'll bring my mechanic.
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Luxury that kicks up dust
Emma, 03/06/2021
2021 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
13 of 17 people found this review helpful
2021 AMG C43 Coupe, Silver/red interior with Night package Performance is outstanding! Handles tight around corners and it is so smooth you don’t feel you are zipping along at 75 mph. The first time I test drove it I felt like I slid into the seat like butter. The finery of interior materials is exceptional and the controls are advanced technically. A sedan that makes me feel at 50 like a soon-to-be retiree with the luxury and a guilty pleasured teenager occasionally stepping on the gas for people to eat my dust! Simply, impeccable!
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Absolute junk
Lilit Avetisyan, 11/23/2023
2023 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
10 of 13 people found this review helpful
I made the huge mistake of switching to Mercedes. I have had Lexus, BMW, Infiniti, Nissan, Range Rover - you know it - I have driven it. My first Mercedes and I am ABSOLUTELY disappointed. From the first week I had this car it has been nothing but glitches and issues. The first week I had the car the screen malfunctioned had to bring it in. Several weeks later the ac wasn’t blowing cold air, had to bring it in. Today I had to travel about 1.30 to an important appointment and the check engine light started flashing and the car started misfiring on the highway !! I had to pull over and call Mercedes and they offered to send me a tow but informed me that to tow to a closer dealership to my home WOULD COST ME A FEE!!! Absolutely disgusting my Mercedes absolute embarrassment and disgrace. Terrible customer service. Never any courtesy cars available. I had to pay almost $100 for Uber to get home from the dealership because the “link” they sent me for Uber voucher didn’t even work !! Never have I ever had an issue with any vehicle and for a 2023 Mercedes it is just point blank embarrassing. Can’t wait to get rid of this junk box of a car.
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