Used 2015 Mazda CX-9 SUV Consumer Reviews
The only thing really bad is the gas mileage
We knew that gas mileage was not going to be good before we bought the vehicle, but we got such a good deal on it that it somewhat compensated for the additional fuel cost.
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Engine design flaw
I have owned my 2015 CX-9 for 5 yrs and loved it. I just paid it off six months ago and planned to keep it. However, unbeknownst to me, they designed the engine with the water pump inside the engine. If/when the water pump goes out it will leak coolant into your engine. No warning. I now have to buy a new engine since the water pump leaked coolant into my engine and it seized up while I was driving on the freeway. Check engine light came on and w/n 20 miles the engine was toast. I was on my way home from work heading to the mechanic shop to have it checked out.
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- Touring 4dr SUVMSRP: $11,99040 mi away
- Grand Touring 4dr SUVMSRP: $5,9994 mi away
- Touring 4dr SUVMSRP: $7,156In-stock online
A surprisingly nimble upgrade from the Mazda 3
There is so much great about this vehicle that I hate to nag about the few inadequacies and design flaws, but just to get it out there for discussion....For instance, I would like about 30 more horsepower on the acceleration. I like the extra interior width, but I miss the way the Mazda3 seats kind of hug you and make you feel secure. I don't like the way that the transmission downshifts to 4th gear when you are going over 60 and let your foot off the gas. It seems to assume you are entering an emergency slow-down mode..but I'm just trying to coast downhill for gas mileage...I'd be complaining a lot more if gas was still $4 a gallon. Even if I throw it in neutral at speed, it just doesn't seem to roll free as if there trans. is still engaged. It syncs with my Samsung G3 for music but fails to download texts...weird. Why does the stereo button for "seek Down" have the arrow on the RIGHT side of the button? Shouldn't it be on the LEFT edge? I can see why the $300+ storage area "cover" is not found on many of these, It just doesn't seem to fit and cover nearly as well as my friend's Tribute, which was what prompted me to order it...I am kind of disappointed with it. You can easily see behind the 2nd row even with the cover installed. I suppose they changed the way it covers due to the 3rd row of seats. The cargo cover is flimsy, not rigid like it was in the Mazda3. Also, it cannot be left in place when the 3rd row seats are up. I wish they had designed it so it could be parked behind the 3rd row of seats AS WELL AS the second row. Overall, it is so much fun to drive that I find myself always volunteering to drive when I go somewhere with my friends or family. It really amazes me how much it drives like a sports car...in the form of a bus...a little more HP and I could be convinced that it actually IS a sports car. The suspension is amazing! Paired with the AWD, I have applied modest effort trying to get it to lose traction with and without rain and have had no success...it just grips the road. Wish they had retractable running boards available for my mom to get in easier. My main reason from upgrading from the Mazda3, I sometimes travel weeks at a time for work (or pleasure), the storage space is fantastic! The storage flexibility of so many bi-fold seats is something I find incredibly useful. Thank you Mazda!
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Toxic Fumes Fill Car when Impending T-Case Fails
The CX-9 at first seemed to be a great car, very roomy and fairly comfortable. Fuel economy seems to be low for the size of car, averaging only 14-16 in-town, and 18 on the highway. The biggest challenge, and reason for the bad review is the Transfer Case. I have found several other reviews, matching this issue, and as far back as 2011. The transfer case failed at 12,500 miles, and filled the car with toxic oil fumes from the gear oil aspirating through the venting system. My wife and daughter got sick, and had respiratory issues through the evening and night. The technician informed me this was a known issue with the CX-9, and they have new T-Cases on hand due to how many they replace. The tech also informed me that this happens frequently at even a lower mile range, sometimes as early as 3,000 miles. Customer service was completely accepting of responsibility, and attempted to down play the "known" part of the issue. Even though it is easily found on several review sites, and the dealer had recent examples to discuss with me while I was turning it in for repair. The toxic fumes filled the car within a few seconds, and fully engulfed the interior with a stench that has not come out, similar to cigarette smoke. On a smaller, and a much less horrifying note, the Blue Tooth in this car takes up to five minutes to connect. Very poor blue tooth system.
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Basically an AWD car.
While the CX9 has a nice strong V6, it is far too delicately built to be classified as a 7 passenger "SUV". Loaded up with 2 adults, 3 kids and a bunch of gear, braking is downright dangerous. Had both rear wheel bearings replaced(at least under warranty), but then there was an off/on squealing from the rear. Reviews all comment on how well the CX9 handles for an SUV, an it does, because its really a big car, not an SUV. The most irritating locking system of any car ever made. I should have thought better when my wife asked the salesman when she first saw it, "Is this considered an SUV or a station wagon!!" After 2 years traded it in for a real SUV (Toyota 4Runner) and couldn't be happier.
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