2024 Mazda CX-5 Consumer Reviews
Glad I bought it
I know I have only had the CX-5 for 10 days now, but I love it. The non-turbo engine has plenty of get up and go. Nice ride. Good visibility, quiet, I love the the dial. Almost luxury but not a luxury price. My only complaint is I wish it got better gas mileage.
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It's fine, but lots of annoyances.
Pros: Good horsepower and torque. Good seat height. Easy to park. Mileage is as expected: 24 MPG combined Premium gas, and 25 MPG combined Regular gas. Good passing power. Good fit and finish. Cons: Cocoa brown seat color leads to a very hot car interior in the summer. Regular gas leads to engine rattles even though Mazda says you can use it. Dashboard buttons are way too small, way too low, and hard to read. Steering wheel is only heated at 9, 10, 2 and 3 o'clock. Remote only works within 30' of car. Remote sometimes does not work even seated in car with remote in your pocket; a message comes up that the signal is too weak. Transmission is clunk compared to Hondas. GPS is not user friendly. Key fob is massive and yet has tiny, hard to read buttons on the side. No option to turn on/off the heads up display except for that particular drive. Piano black dust collector on center console. You cannot lock the doors while the tailgate is up or closing; you must wait 20 painful seconds while the tailgate closes and locks. Side door water bottle holder does not hold water bottles vertically, but instead at a weird angle, so make sure your water bottle cap is really tight!
Great car but not for all
Going into this review, it may help to know that I am 6 feet tall and approximately 190 pounds. I fit perfectly in this car. This by far is the most comfortable car I have ever been in. You do have to work the driver's seat for a while to find the most comfortable position for longer rides. I commute 1 hour each way every single day and have no issues or pains. That being said, a couple gripes I have with the interior are as follows: 1: The cup holder is in an awkward spot. I have longer arms and it's a little bit annoying because the cup holder was clearly made for shorter people with shorter arms, and it's depressed relative to what's behind it, so I have to angle my hand to grab or place things in the cup holder. 2: The trunk space is relatively bad. Even putting the back seats down I sometimes have trouble with space. It's enough for me to sleep on my back if I move the front seat forward and put something to support my head in the gap though. You actually can hold the front seat back entirely too. 3: The infotainment system. It's somewhat lacking especially compared to other vehicles. There is no touchscreen and while the rotary dial is easy to get used to, it'd still be nice to have touchscreen. The screen also takes a little bit to get used to because it looks like it should be able to retract back into the car but can't. 4: The material used on the dash and other parts of the interior are difficult to clean. I have the non-turbo model and it does sometimes lack passing power. The transmission is also a little bit goofy but at least it's an automatic transmission and not a CVT. It would be nice if it was an 8 speed. At first, the steering wheel was a little bit awkward to operate but as the car broke in it felt like I was driving a sedan. The wind can push this car a little bit but that's to be expected in a somewhat light SUV. When you're going fast, you may want to turn off lane keeping assist. While I do like the looks of the car and especially the front of the car, there is one big problem: the paint. The paint is indeed thin and after just one month of ownership and 3,000 miles I already have scratches and it has already been chipped. It costs 30$ for a good touch up kit on amazon for my color. Be very careful taking this thing to car washes. It does lack an identity if you get the non-turbo model, as it is neither particularly sporty, powerful, or distinct. To sum up my experience, I got this for reliable transportation, and I was pleasantly surprised with the comfort and technology in this car. So far I have no major complaints. I also got 0.0% financing. I'm not sure I would buy this car or any new car for that matter without that financing deal.
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WORSE CAR SEATS EVER, AND STILL ARE
I love everything but the seats on this vehicle, I have driven tons of rentals, owned, borrowed and taxi vehicles and none had the worse car seats design than Mazda CX-5. AND IS PAINFUL because the vehicle is great!!! Everything is well made and practical, but as you drive it for more than 30min. then you hate it. Can't believe no one has come up with better seats for this car. Why Mazda designers have fix it????
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Beautiful but Uncomfortable
I bought a new Mazda CX5 Signature in June, drove it for one month and traded it. After reading reviews seeing high marks for build quality and performance, I picked a CX5 with signature trim and a turbo charged 2.5 liter 4 cylinder. The car was beautiful and well built. I enjoyed the quickness of the turbo 4 and the dark brown leather interior with wood trim was very appealing. However, regardless of the appearance, the seats were terribly uncomfortable and the interior was very cramped for both front and back seat occupants. Even with power adjustable front seats, I could never find a seat setting that I was happy with. The seats were very hard and narrow, and even after short drives, I found myself trying to find an acceptable and comfortable seat position. I would encourage anyone that is considering a Mazda take a long test drive before deciding to purchase and pay particular attention to interior space and comfort. Mazda could really take some lessons from Subaru and Honda on these points.
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