Used 2017 Mazda CX-5 SUV Consumer Reviews
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Mazda CX-5
Andy, 11/19/2017
updated 12/02/2024
2017 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 6 people found this review helpful
Like all the bells and whistles in the Grand Touring level. Have about 30,000 miles on car and still enjoying. Great car for long trips or short hops. It is still 5 Star. Over 45,000 miles and still going strong. Over 60000 miles still 5 stars. Over 70000 miles and still 5 stars.
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Reliability failures makes me extremely concerned
Jason, 11/11/2022
2017 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 6 people found this review helpful
The honeymoon phase is over with my CX-5. After a short 5 years, the amount of issues I have experienced with my cx-5 makes me wonder how much longer I should hold on to this car. The Cx-5 has the perennial Mazda problems like extremely poor air-conditioning, horrid OEM tires, and a poor front suspension. This model suffers from a number of issues that has me scratching my head. First, the lower bumper lights are held on to the bumper with a piece of molded plastic that breaks the ease. To fix this you need a whole new bumper AND paint job because the one piece oem bumper isn't painted. More concerning is the electrical infotainment system. Mazda doesn't properly shutdown the system when turning the car off. You can observe this because a Bluetooth connected phone tries to stay connected to the cx-5 after power off. After not properly shutting down the infotainment over time, the firmware becomes corrupted. As a result, the system starts to restart many times while driving and have phantom button pushes while driving causing undefined behavior. This also applies to the backup camera. In many cases you must shut off the car to fix the issue which you can imagine is extremely tough to do on a highway going 65 mph. A firmware reset doesn't fix the issue. Mazda can't fix the issue or has no knowledge of the computer internals to fix it. They say they can't reproduce or doubt the issue when it does happen. Either way, if this phantom button entry hits the CAMBUS which controls signaling over the whole car, this could in a worse case cause infinite acceleration or braking.... I have to wonder if Mazda is one horrible accident away from a class action. In any case, Mazda doesn't care about these issues.
2017 Mazda CX-5 for sale near you
3 of 39 listings
- Sport 4dr SUVMSRP: $17,990In-stock online
- Grand Touring 4dr SUVMSRP: $14,990In-stock online
- Grand Select 4dr SUVMSRP: $17,852In-stock online
See all 39 listings
Handles well, stiff ride, not very quiet
Timoteo, 03/25/2021
2017 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
5 of 6 people found this review helpful
I own a 2017 CX-5. I love the feel of the handling. I love the look of the two-tone leather interior. The seats are comfortable and enough around town but on longer trips I notice the stiff ride and constant body motions over less than perfect pavement. On gravel roads the ride is almost punishing at times. It feels better as a driver than as a passenger. The driver's seat adjusts pretty well but the passenger seat really needs the extra adjustments the driver's seat has. Mazdas in general are not quiet cars and the CX5 is no exception. Over coarse pavement it gets noisy inside. The car has exemplary handling. I pushed it around quite a bit on some twisty roads and it seemed capable of more than I felt comfortable pushing it. I always felt in control, even doing some emergency maneuvers felt tight. The stereo in the car isn't the best not the worst I've ever heard. XM radio sounds good but CDs as q source really show the stereo's limitations, so I mostly listen to XM radio in the car. The nav system in the car or good at getting you where you're going once set but getting a destination programmed in is like doing computer programming in Assembler language. It's primitive and poorly designed and is far, far, far from user friendly. The voice interface is even worse - even if you speak sloooowly and loudly and enunciate clearly it still can't understand 95% of the time and it comes up with the wildest guesses as to what it thinks you said. I like my CX5 but for highway trips I'm finding the stiff ride and road noise tiresome. I owned a VW Passat previously and the lack of road feel and sloppy emergency handling scared me. It did have a comfortable ride, though.
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Style and substance, but a few imperfections
Stu W, 02/25/2018
2017 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 6 people found this review helpful
Our family has been leasing our CX5 for 7 months now, and I wanted to share our honest opinion of it. We love how it drives, feeling sporty and engaging whilst also holding the road well and hugging corners superbly. Acceleration is often cumbersome, and a few times I have noticed gear shifts seem nonsensical. Ride comfort overall is great, especially for the driver, with minimal cabin noise. Rear seats could have more leg room for sure, four six foot plus adults will struggle. Quality of interior materials is especially eye catching, giving the cabin a real upper class feel. Cargo storage definitely lags behind rivals, but rarely has it been a problem for us so far. We have the navigation system as part of a package including the power liftgate (which is great), however it is very unreliable and not recommended. The infotainment system is simple to navigate and logical, although no Apple CarPlay is a huge disappointment. Another big let down is lack of SiriusXM on the Touring trim, but we weren’t prepared to upgrade to the Grand Touring to get it. Overall we are very pleased with the vehicle. I am just hopeful that the next time we are looking to lease that Mazda have ironed out the imperfections stopping this being the perfect compact SUV. As it stands, it’s not far off at all.
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Sporty, fun to drive
ADKJohn, 08/09/2018
2017 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
This vehicle is clearly better handling, and displays better overall sportiness over it's rivals. If you enjoy driving this is your vehicle. My only complaints seem to have been addressed in the 2018 model. Front seat comfort/ support was improved, road noise was improved to Best in class. Other than that seems to beat the competition in looks/ style inside and out, mpg and cost compared to Honda CRV, and Toyota RAV 4 , the two main competitors.
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