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Used 2017 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A) Consumer Reviews

4.4 out of 5 stars
10 reviews

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4 out of 5 stars

Touring edition has strange options left out

Chase, Hawthorne, CA, 06/07/2018
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
12 of 14 people found this review helpful

Overall, I like the car, well enough that we leased another of the same model/trim for my wife. The car is fun to drive, relatively good MPG and quiet. A few issues: I paid extra for the Machine Gray color, which looks really nice, but has been extremely prone to scratches and acid etching from bird droppings. I had a large seagull dropping that I removed within an hour of noticing. There was an acid-etched ring from the dropping's perimeter which I tried to take out with Meguire's Ultimate Compound, which is extremely gentle from my experience on several past vehicles. I used a microfiber cloth with very light pressure and I was left with what looked like a black burn mark from a rotary buffer. I had to get the area repainted. Any sort of contact from anything (jeans, kid's backpack etc.) seems to leave a mark. The paint seems ridiculously soft and I'm pretty annoyed I paid a premium for the "upgrade". No light in the glove box, no center vents' flow control are strange things to be missing at this mid-trim level. The headlights automatically go on in dark areas which lull the driver into thinking all the lights are on. What you find out once you're pulled over, is that the taillights aren't on. I'm sure it would have been just as easy for Mazda engineers to have all the lights go on once the light sensor has been activated, but they want you to upgrade to the Grand Touring. I wanted the Touring, since I preferred how the wheels matched the Machine Gray color. Another aggravation is if you mistakenly push the engine off button if you're not in park, you have to cycle through turning the engine back on/off to have everything turn off. If you have a lot of contacts (I have almost 1100), they won't all fit into the memory, mine stop at "M" and it takes at least 45 seconds for the (limited) contacts to load, which slows down everything (listening to music, making calls) until the infotain system loads. I was worried about the faux leather/cloth combo seats holding up/repelling stains since I go to the gym fairly frequently and am often sweaty getting in the car. The seats still looks like new over a year later and they're pretty comfortable.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great, but not perfect

edrockster, Durham, NC, 10/23/2017
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
9 of 12 people found this review helpful

My CX-5 is fiercely sexy and hot, and it drives like a dream. My biggest disappointments in this vehicle are the technology and fuel economy. The InfoTainment center is lacking. Navigation has no up to date traffic. The Bluetooth is kinda clunky. The climate control is a little frustrating. And the fuel economy is no where near the EPA estimate. It reminds me of the economy I got on a 2001 Ford Taurus. They promise iCar will be supported in a vague "sometime soon."

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

best in class

Tony, Osprey, FL, 02/27/2018
updated 03/08/2021
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

Feels like a lot more expensive car. Very quiet and classy interior. Has many safety and luxury features only found on expensive luxury cars. After 25,000 miles, still best in breed! 60,000 now and still enjoy but could use a little more power

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Modern, sporty, and luxurious!!!

Jessica Lynn, Athens, TN, 01/07/2018
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

The touring model with the preferred equipment package gets you so much for your money! Once you sit in this car you feel the difference from other models in its class and price range! The CX5 practically sells itself!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Do the people who rate these cars drive them?

Jim Kessler, Washington, DC, 08/20/2018
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
20 of 39 people found this review helpful

There's nothing awful about this car, but there's nothing special despite the reviews you might read. The visibility is pretty lousy. There are a lot of techno gizmos in the car that are mostly superfluous. I'd love my old radio back from my 2002 Jeep Liberty over the overly teched up, but difficult to use system in this car. Oh, sometimes the electronic ignition just doesn't work. That's why I'm writing this review right now, because my key suddenly does not function and the car is 11 months old and has just 8500 miles on it. Typical for this car. Too many modern appliances and not enough thought in making it work well. One good thing ... my wife hates driving it so much that she won't take it out. If I had to do it over again I definitely wouldn't have bought it. My advice? Neither should you.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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