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Used 2016 Mazda CX-5 SUV Consumer Reviews

4.3 out of 5 stars
302 reviews

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5 out of 5 stars

All the right stuff

Roman Laba, 11/07/2015
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
10 of 15 people found this review helpful

I have owned a 2013 Mazda CX-5 touring for 3 years now. It's my wife's car but I always ended up driving it more than my cars. When it came time for me to get a new car, I thought it may be dumb to buy another cx-5. I test drove a RAV4, Tucson, and CRV. I ended up buying a sole red 2016 Mazda CX-5 grand touring with tech package. The other SUVs did nothing for me. I just liked the Mazda better for the level of styling, performance, options and price. They really improved the car in the last 3 years. It's faster, quieter, smother and more upscale than my 2013 cx5. Granted my 2013 is just a touring. And my new 2016 cx5 is a grand touring. I'm glad I bought the grand touring. People have asked me several times already " what did you pay for this car? 40-50 thousand" no, I reply laughing 29,500. To their shock. The car looks and drives like it cost at least 10 grand more than it does. I did talk down the price 2,600 when I bought it. I can't or don't want to afford a Lexus or a Bmw. For me, this is as close to a luxury SUV I want to own. I love it. All three cars that I own are mazdas. I also have a 99 Miata. I wish Mazda gave a 10 year warrantee though, just for my piece of mind.

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5 out of 5 stars
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4 out of 5 stars

I love it!

AA, 10/04/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 5 people found this review helpful

I bought my Madza CX5 Grand Touring AWD 2016 five days ago and so far I love it, great comfort and drives smooth. In Soul Metallic Red color looks amazing day and night. Features are great, I have the Technology Package and its worth it. Overall it a great car and the right price.

Safety
4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

nice ride with sporty look/feel.

Brenda BAiley, 09/17/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 5 people found this review helpful

I love just about everything besides 2 things. The button that u push to start the car is located behind the windshield wipers, to me that's badly thought out. The only other thing I don't like is that it's loud when u start it and while its running. So if that is a problem, I would recommend not getting the sport model. If those aren't too bothersome to you then I would highly recommend it.

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5 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars

My First SUV

Kelly, 05/20/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 5 people found this review helpful

I have always leased fast "sporty" VW - GTi 2.0T, Jetta Sport TSI 1.8T, but decided to upgrade to a SUV for the AWD. I drove pretty much every "affordable" AWD cars on the market, and was almost set on buying a Nissan Rouge until someone suggest the CX-5. This car is fantastic! I went for the Grand Touring 2016.5 without the tech package in the dark grey - the tech package seems pointless if you are a good driver, and it saves you an extra $3,000 not to have it. I feel like I'm driving in a hatchback: the drive is light, quiet, and sturdy, plus I'm already getting 24MPG out of a 15.4G tank! The CX-5 GT comes with rims, blacked-out-windows, and a variety of colours, but it most definitely looks sporty, which matched the inside perfectly. The inside feels smaller - like a hatchback. As and FYI the touchscreen cuts out at 10mph for safety, and you have to use the wheel controls or the shifter/button/gear by the armrest, which takes some time to get used to but very easy to navigate. Added bonus - my Mazda came with etched/theft prevention windows so I saved 17% on my car insurance, which was a greater added bonus being under 25! If you want a sporty hatchback I would definitely recommend this car! Not only does it look great, the CVT is quick and acceleration is good!

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5 out of 5 stars

Mazda 2016 CX5

K and B, 02/01/2016
updated 02/01/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 7 people found this review helpful

There are a surprising number of similar cars out there right now with similar basic size, styling. ~Ford Escape ~Hyundai Santa Fe Sport ~Kia Sportage ~Honda CRV ~Toyota Rav4 ~Subaru Outback I would say give the Mazda a serious look. The mileage is good, the car is excellent, it is surprisingly quick and so fun to drive you can quickly forget you are not in a sports car but an all wheel drive S.U.V. We may put in a rear stabilizer to improve the handling on long radius and higher speed turns. The car is awesome. Great Value for a car and SkyActiv technology is for real...not just another b.s. marketing stunt.

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3 out of 5 stars

Good for drivers, bad for resale

Sterling, 05/31/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
11 of 19 people found this review helpful

The good: I am a driver at heart, so there wasn’t much sacrifice on that front. The CX-5 is a great handling SUV, and it was fun taking freeway bends at 50+ mph, when the speed limit on them was 25. The sport mode added another element of fun on top of it. This is also one of the more gas friendly SUVs I’ve seen; I owned the vehicle for 18K miles and averaged 32.8 mpg (I was over 33 for awhile but stopped paying as much attention to it). The cargo space does the job; I have twins and all of the strollers, etc. never had issues fitting into the back. This is definitely a reliable vehicle, as I had no problems, and it still ran like new. Of course, it wasn’t that old, but I enjoyed only doing routing maintenance. The bad: Depreciation. Goodness gracious. All new vehicles depreciate of course, but this one is on another level. The rate in which it kept doing so was way faster than I liked, so I traded it in for something that would be much better in this respect when looking at it from a long term point of view. If you don’t care about this piece, then it’s not an awful purchase. But, if you do, choose something else. Unless you have a substantial downpayment. Also, the interior space really isn’t as big as you’d think. The cargo space works just fine, but the backseat is not up to standards. I had to move my front seats up a decent amount to fit the infant carseats in. Again, I have twins, so just having one in the middle row wouldn’t work. Even still, I would’ve had to move the front seats up. My wife and I were slightly uncomfortable with the car seats in, but got used to it after a few days (no choice, really). Overall: If all you care about is having a reliable SUV with good gas mileage, this is it. It is more fun to drive than a lot of others in its class. However, if depreciation and interior room factors into your decision, I’d go a different route. There are better options for a family vehicle.

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5 out of 5 stars
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5 out of 5 stars

Best yet SUV

Vann Herman, 03/14/2019
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 2 people found this review helpful

At 80K miles it's getting time to trade in. This has been one the most comfortable, fun to drive, practical vehicles I've ever owned. Great value as a used car if you're shopping. You will not be disappointed.

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4 out of 5 stars

Great little SUV. Ride a bit on the stiff side.

karl kuehn, 08/25/2017
2016 Mazda CX-5 Sport 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

Make sure to drive this SUV over bumpy roads to see if you can handle the ride. My wife drove it on freeway but not on rough road prior to buying car........she has a hard time riding/driving car. Front (cloth) seats could be more comfortable. Don't finance through dealer unless you want them to 'play games' with interest rates. Take the rebates and get your own financing. Bought from Bommarito Mazda South, St. Louis. Have credit score of 850. Finance manager first offered me rate of 3.5% for 60 months. When I told him I could do better at a local Credit Union, he offered me 2.59% for 63 months with the same bank. Didn't feel good. Probably has to do with 'hidden finance charges' which are commonly known as 'dealer reserve'. I believe this puts extra $ in the pocket of the finance guy. I don't have a problem with someone making $ but .....whatever happened to full disclosure?

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5 out of 5 stars

A Great Car for flexibility

Spike Maxwell, 10/20/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

The technology is great. Active cruise control, GREAT headlights that move around corners, Emergency braking autonomously. I love the handling. It is almost like a sports car.

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5 out of 5 stars

The crossover vehicle to own!

Orlando Flores, 10/06/2015
2016 Mazda CX-5 Sport 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 2 people found this review helpful

Although I've only had my 2016 CX-5 a week now it's been a joy to drive. The 2.5L engine is quite peppy and the car handles great. It's definitely the more stylish compact SUV out on the road today. I got the basic model w/o the backup camera or NAV. I plan on updating the audio system later on so I don't have any gripes about the stock system, it functions fine for what it is. I just need a little more power and bass. The seats are firm and supportive but I cannot write about comfort on long drives since I haven't taken one so far. I think for the money it's a great value. 17" alloy wheels, Bluetooth, and great styling. It's a win-win in my opinion.

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5 out of 5 stars

Mazda Excellant CX-5

Bobbybo, 04/16/2017
updated 10/29/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 2 people found this review helpful

I have owned Audi's, Infiniti's and Toyotas as well and needed a vehicle for work. I performed quite a bit of research and the Mazda always stood out with excellent ratings. I had not even considered the Mazda but decided to take a good look. The value is amazing with all the options, safety features and fully loaded the vehicle was around $34,000. With the same options on a Lexus or Infiniti the cost was over $15,000 more. This vehicle is fun to drive, gets good gas mileage with regular 87 octane fuel, has automatic hi beam head lights that are the best I have had, automatic braking, automatic cruise control and is a great vehicle. I only have around 1,200 miles and a combination of city and highway. My neighbor has the same vehicle and loves it as well. The Mazda dealer also provides free oil changes, inspections and 15 car washes a year, plus a lifetime engine warranty. I am very pleased with Mazda. Update: Vehicle has $50,500 miles on it and have had no problems at all. Vehicle is like a tank in the snow as well with an excellent AWD system. As far as value goes there is no comparison with any other vehicle. Vehicle is sporty, handles well, zero wind noise on highway, no rattles or squeaks. Very pleased.

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4 out of 5 stars

Luxury Feel without the pricetag

Miss , 10/02/2019
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 2 people found this review helpful

After a lot a research and test drives, this was the vehicle for me. The car came with a lot of great features like AWD, Rear View Camera, Blind Spot Monitoring, and many more. The gas mileage is great while driving. The sport driving option is pretty powerful. The car handles well with turning, which can be a concern for some. There is plenty of room for all and lots of leg and head room. There are plenty of Pros with the vehicle. After some time of driving, I noticed a few cons and they are only minor. I felt that the seats themselves are pretty firm, but they are still comfortable. The other thing i did notice, was the drive feel was also firm. Aside from the two minor Cons, I love the vechile

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5 out of 5 stars

Great SUV!

BAM!, 03/15/2017
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

My wife had a 2013 KIA Sportage, which I hated from the get go. We had to replace the fuel filter and things just got worse from there. Having it in the mechanics shop, we had a 2017 Jeep Cherokee Limited as a rental for a weekend. We then starting thinking about upgrading and purchasing a new vehicle. The search was on. We thought we loved the Jeep, but after a ton a research, we boiled it down to the Toyota Rav 4, Honda CRV, and the Mazda CX-5. We automatically ruled out the Honda because it didn't do it for us aesthetically. We test drove the Rav 4 but we found it too noisy, not very comfortable and mundane. Then we drove the Mazda CX-5. Wow! We loved the way it looked, handled and not to mention the great deal and warranty we were offered. We purchased the 2016.5 Touring trim with the tech package (Bose system, moon roof, heated seats) and couldn't be happier. We haven't used the navigation, which was thrown in on the deal, but wouldn't consider it a "deal-breaker". The Bose system took a little tweaking, as far as equing, and sounds great. We're musicians so it helps to know a little about equing. We love the moon roof and use it more than we thought we would. Seats are very comfortable, more so than most. We are getting excellent mpg. Interior design is impeccable. We have gotten so many compliments on the looks, inside and out. Storage is perfect and fits our equipment perfectly. That was a deal-breaker for us, of course. The CX-5 is so fun to drive, we look for every little excuse just to take it out for a spin. I would highly recommend this vehicle to anyone!

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5 out of 5 stars
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5 out of 5 stars

Best value for small SUV

Jason, 10/20/2015
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 2 people found this review helpful

Mazda did an excellent job updating this vehicle from 2015. I agree with the positive consensus of professional reviews on acceleration, road handling, comfort, and safety. I am truly impressed with the performance from this 4 cylinder engine. The navigation system is from a new supplier compared to the 2015 and some bugs still need to be worked out. It requires too many steps to access some basic functions. Also, the navigation screen is occupied with non-essential info like closest gas station, that I cannot turn off. The safety features are an option but a great value. The two tone leather interior looks great, very "up class" for this segment. I'm glad a purchased this vehicle!

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5 out of 5 stars

This is third Mazda CX-5

Vanessa, 12/28/2018
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 2 people found this review helpful

I’m at the end of my lease on this 2016 CX-5 and I’m looking forward to my next CX-5 a 2019! My daughter drives one also, we love the vehicle and it drives fantastic!

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4 out of 5 stars

A great value !

Bob T, 10/06/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 2 people found this review helpful

There are many small SUV options. I debated about paying more for a Lexus or Acura, even certified pre-owned, but just believe this is the best overall value. It is a Lexus or Acura? No it's not, but it also much less expensive even compared to pre-owned with 40-60K miles.

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5 out of 5 stars

Quaiity vehicle

Bill Webb, 01/29/2017
updated 08/02/2019
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

I am now 68 years old and have owned 10+ vehicles since I was 16 years old. I love cars, but hate squeaks and rattles. I have always wanted a vehicle that was totally solid with not squeaks or rattles. With the 2018 Mazda CX5, I finally found that vehicle. I have just under 10,000 miles on this vehicle and I have yet to hear one squeak or rattle. I wish I had owned a Mazda before now. This is a totally quality vehicle!

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4 out of 5 stars

Sporty, But

Ted, 01/20/2023
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 2 people found this review helpful

the ride is a bit firm But sporty handling But little too small for a bigger guy. Bang my head after the wife has driven and adjusted the seat for her. But ok room in backseat for most and good luggage area. thought it might get better than 25 -26 mpg. but no. Don't like controls. too much different than my Ford F150 Don't use the auto-dimming headlights in deer country especially. To short range all of a sudden and you WILL hit a deer. Wife did after bright sign caused her to lose her brights and waammm! The electronic package and voice are not as good as my 2000 F 150 package. My wife gets along with them fine though. She likes the car more than I do No mechanical issues in 60K miless Will look for something else next time.

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4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Great Value

llopez8913, 04/25/2021
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

Mazda CX-5 is 1 of the highest Rated SUV in the Market. Especially because it is NOT CVT Transmission

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5 out of 5 stars

4 Years in a FWD GT

JoeB in KY, 06/04/2020
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

Very few recalls, great overall operational performance. Mostly around town driving in Louisville, KY with a few road trips to WI, IL, IN and Tn mixed in. My '16 is a bit quieter then the '14 AWD CX-5 I had before. I wish the front passenger seat was 6-way or a option. After 20K miles I don't have any complaints about the quality of comfort of the vehicle for the money I paid for it. I compared 4-5 other brand SUV's before choosing the CX-5. Another reason I chose the Mazda was the really good performance I had with my 2000 Mazda Protoge. after 14 years and 249K miles it still was getting 36-38 mpg. I sold it to my son who drove it another 2 years before wrecking it. The Bose sound system is plenty good in my opinion, I never/seldom turn it up past 30 anyway and usually run it at 20-25. You will be hard pressed to find a better vehicle for the money with the same utility and usability. Curtis and several others have bolt-on trailer hitches for the 2K towing cap of this SUV.

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5 out of 5 stars

Very Happy

Max, 02/14/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 2 people found this review helpful

2016 Mazda CX-5 GT (meteor gray) I’ve owned since new. 70,000 miles currently. No repairs needed, just oil and filter changes. It’s been very reliable. Car drives very well, excellent chassis and steering feel. It can be entertaining on twisty roads in sport mode. Engine could use more power, but it’s enough to do what it has to. I’m happy it has a conventional 6-speed automatic and not a CVT. MPG is around 28 on the highway/freeway, I don’t do much city driving. It does well in the snow, especially with snow tires. Bose sound system is OK, door panels rattle with high bass. Looks better than it’s competitors inside and out. Interior has an upscale feel and has held up perfectly. Front seats are comfortable, back seats are a little tight. Infotainment system is user friendly and I like the placement of the volume and control knob by the shifter. Interior noise on the highway is acceptable, could be quieter. Tires are expensive. Windshield cracks easily (I am on my third one, and do not drive on gravel often). Overall I am very happy with my Mazda CX-5. It seems to be holding it’s value relatively well.

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5 out of 5 stars

Can't get enough of my new CX-5

Diana Miller Buchanan, 06/08/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 4 people found this review helpful

I love the comfort and driveability (if that is a word) of my new car.

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5 out of 5 stars

CX-5 is Excellent car!!!!!

Shane Ramsey, 09/24/2019
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 4 people found this review helpful

Very nice features, 4cyl engine has some great power. It was for my daughter. That was the best car I seen, where she looked comfortable in the drivers seat. She looked good and her view out, all the windows was great. Not swallowed up in a huge cock-pit. And of course being her dad. Safety is my #1 thing!!!!!!

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4 out of 5 stars

Great but with some flaws

AT, 07/07/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 4 people found this review helpful

I am happy with this car but there is definitely room for improvement. I love the looks, inside and out and it handles well. It does have quite a bit of road noise. The Bose speakers are ok, did not quite meet my expectations. The paint quality is quite awful. It is paper thin so expect lots of paint chips, scratches, and swirls even meticulous care. Quality of leather seats are subar as well, i have mysterious holes on the seats.

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5 out of 5 stars
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5 out of 5 stars

Zoom zoom zoom

Milind Lengade, 09/08/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 4 people found this review helpful

Accelerates well and very responsive. 6 speed automatic, AWD with GPS navigation system

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4 out of 5 stars
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4 out of 5 stars

NOT A BAD SUV

Guilmer Hernandez, 11/03/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 4 people found this review helpful

The price overall was great!! It included backup camera, navigation, side car alerts as standard! That's great! I had totally forgotten MAZDA existed!

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5 out of 5 stars

Zoooooom Zoooom

Donovan, 08/14/2021
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 4 people found this review helpful

I recently purchased a 2016 Mazda cx-5 grand touring in white back in may of 2021 with 34k miles. She was well taken care of and it shows. I once worked as a manger for mazda and let me tell you. I love it! coming from a 2019 Toyota corolla brand new to needing more space for my kids i was more than happy to purchase this beauty. I love the bose audio system sounds just like it should. It also definitely lives up to its motto "zoom zoom" such a fun sporty ride. I took it to denver shortly after purchase and she did great, 32-35 MPG on the highway for 15 hours is great for an suv. Only "negative" I have is the armrest is poorly designed and the little plastic clip seems to break easy costing upwards of $100 dollars from the local mazda dealer. AWD is amazing and the gas isnt to bad for someone who drives alot. All in all i hope things continue to go great I look forward to purchasing another. Beats rav4 and nissan rogue and honda cr-v.

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3 out of 5 stars

Should of bought a Kia

Jim, 07/23/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
19 of 35 people found this review helpful

Don't get me wrong - this is a nice vehicle. But the infotainment system is awful. Mine is going on the third time in for repair. The system freezes up all the time, you lose Sirius connectivity constantly and it only read me my text messages the first day I owned it - hasn't worked since. The time also changes all by itself - can't even trust the clock. Dealership has no idea why. I'd stay clear of this vehicle for awhile - toooooo many bugs yet. Also had the tires rotated and then the vehicle shook over 60 mph. Had to bring in for rebalancing. Vehicle still shakes slighly - bet they aren't going to buy me new tires. Never had these problems with the Kia.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4 out of 5 stars

poor front seats

Les, 03/07/2019
updated 03/08/2023
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 6 people found this review helpful

overall I am satisfied but very disappointed with the quality and comfort of the front seats, especially the driver side. i am also disappointed with the alarm system. There seems to be an electrical shortage that causes the alarm to sound randomly when the lock button is pressed. This happens 3-5 per month. Two dealerships have not been able to detect the sound and unable to find the source of the problem.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Zoomerella

desiree morin, 08/13/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
4 of 6 people found this review helpful

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Great SUV in a little package

Trevor Harris, 04/21/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 6 people found this review helpful

Usual Mazda, we'll built, we'll appointed, full of comfort and fun with all the toys you could need for comfort and safety, and did I mention at a very competitive price Looked at the Honda Crv EX-L and no comparison, Mazda beat it on all points, and cheaper to boot!

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

CX5 Stars

Sally Romoser, 12/04/2015
2016 Mazda CX-5 Sport 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 6 people found this review helpful

Peppy with tight handling, this little SUV delivers big performance for a great price. It's the fourth car I've had in this class and my favorite so far!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2 out of 5 stars

Great at first until you drive it for awhile.

Darshak P, 07/30/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
21 of 39 people found this review helpful

When you first test drive the car, it feels awesome but after you buy it, you start noticing all the flaws. I am 24 years old and was way too excited to get this car. I got the top of the line model with everything loaded. Biggest mistake of my life for a first Brand new Car. My dads vibrating 2015 Honda CRV performs better. Pros: Great handling, sharp looks, comfortable, AUDI style interior. Cons: BOSE system is weak not worth the price. The navigation is horrible. The infotainment system freezes alot. Bluetooth feature is buggy. Connects to phone when it wants to. The interior starts rattling after 500 miles. I hear new noises from different places every time I drive. A/C just not cold enough even after setting it on 60. My 2004 mazda 6 had better A/C. The worst of all is the MPG. I was getting 26-27 first couple refills. But now i barely get 23 and I am a casual driver mostly on highway. The specs say upto 26 city and 30 highway. Back up sensors and wiper sensors work when ever they want to. Today. I got my first light on the dashboard regarding electronic brake issue. Just did some research and apparently I am not the only one. Its only been 2000 miles! Conclusion: It's a decent SUV but I would suggest looking at other SUV's. The price is not worth the quality. The tech pack was only worth it for the headlights and tailights and blind spot. Thank god I leased it. Getting rid of this POS after lease is up.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4 out of 5 stars

Mazda CR5 Touring value price

Heidi W, 10/31/2016
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
6 of 10 people found this review helpful

Touring model was purchased for safety- added side mirror alert, AWD. Didn't need the sunroof but it's a nice feature. Biggest complaints are sluggish acceleration, horrible navigation system. Soooo outdated!, Wish the trunk door was automatic! Instrument panels seem pretty cheap. Cute car, runs well but should have shopped around more before making the final decision.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
4 out of 5 stars

My First Mazda CUV

Steven Nguyen, 08/01/2016
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
7 of 12 people found this review helpful

Before buying any CUV, test drive other models (ex. Honda CRV, Nissan Rogue, Toyota RAV4, Hyundai and KIA.) For CX-5, love style, instrument layout, cornering, good mileage, and transmission. Having the car for 2 months and couple National Park road-trips and camping trips, I wish I would take AWD instead of FWD.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
3 out of 5 stars

No cup holders for riders

Janet myers, 01/26/2016
2016 Mazda CX-5 Sport 4dr SUV w/Prod. End 01/16 (2.0L 4cyl 6M)
13 of 25 people found this review helpful

After 7 months owning this car, I have found that the inside storage/holders are ridiculous. There is not much you can put in the door storage as its so narrow. NO CUP HOLDERS BUT 2! For this type vehicle it should have better storage easier to get your hand into. I'm very discouraged as we travel alot and nothing is convenient inside this car. Very discouraged I purchased this car

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
2 out of 5 stars

Good Value, but dreadful front seats

Rory Steer, 10/04/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
9 of 17 people found this review helpful

Have the dealership let you test drive one for an extended time. Front seats caused back pains after short time. Never had this problem in any other car, including recent a recent rental of a RAV4 which would have been comparable. Otherwise good value, and like the handling, but pointless if you cannot sit in it comfortably for an extended period.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
3 out of 5 stars

Update to my March review

Rick P, 07/25/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 9 people found this review helpful

I have now driven the CX5 5000 miles. The infotainment center is a major drawback to this vehicle. The touchscreen shuts down when the car is moving forcing you into voice control for navigation. Unfortunately, you must give 70 commands to put in an address. Navigation also lacks real time traffic updates, so no avoiding major slowdowns unless you use another GPS device. The XM radio is antiquated. Only shows 14 characters and no album art. In contrast, my daughters Mini produces large beautiful XM displays. The sound system is weak. The volume has to be up half way before you hear anything. The driver's armrest is poorly designed and uncomfortable. This high end package also lacks a back gate release and lacks a compass. The gas pedal must be punched to get any acceleration. The CX5 has good safety equipment. Unfortunately, it will be obsolete in two or three years. The lane departure system is annoting and has been shut off. I will update again if anything changes.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
5 out of 5 stars

Vroom vroom!

Kapeech, 03/09/2016
2016 Mazda CX-5 Sport 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 7 people found this review helpful

Test drove a lot of cuv comes to decision that i do not want cvt transmission.. This car is fun to drive cant wait to get back in the driver seat again and again.. I have almost 2000miles mostly driving in 8 am and 5 pm heavy traffic gas mil is about 28mpg which is not bad.. Sport function only works best when you come to completely stop and try to accelerate it..need cup holders for the back tho and lights in the trunk area is helpful.. After all i like the car..

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

My new 2016 Grand Touring CX-5

Frank, 07/22/2015
updated 07/27/2020
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
32 of 70 people found this review helpful

Traded that POS in! Nothing but electrical problems that 2 different dealers couldn't fix.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Annoying computer glitches

Robert Torsdale, 12/05/2015
2016 Mazda CX-5 Sport 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
24 of 54 people found this review helpful

Temperamental, annoying alarm goes off for no reason and you can't lock the car without it blaring. Control monitor randomly goes blank. I wish I could return this piece of junk.

Report Abuse
5 out of 5 stars

Fantastic Car

andrewba, 02/09/2015
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
62 of 144 people found this review helpful

Replaced my 2013 Mazda CX-5 GT for the new 2016 CX-5 GT model. The latest model is a HUGE improvement over the old model. Interior feels high class with soft touch materials throughout the cabin. I got the Titanium Grey with White Leather interior and this combination is amazing, makes you feel like you are in a higher class vehicle. All the tech features such as lane departure and radar/lasers are a nice improvement and work great. The entertainment touch screen system is higher resolution and much faster and more intuitive to use. Also the wipers are dead silent in this car. The Bose speaker system is clear with high bass. Overall, its sound proofing is noticeable over the old model.

Report Abuse
3 out of 5 stars

Happy with the Drive, Not the Accessories

sandik506, 04/21/2015
updated 10/24/2016
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
30 of 71 people found this review helpful

Let me start by saying I LOVE the way my 2016 CX-5 drives, love the way it looks, and like the all black interior. I HATE the fact that I bought the premium BOSE sound package and despite there being an XM option on the menu, there is no way to ACCESS XM radio because I did not get a Tech package or Grand Touring model....I don't get it...WHY IS XM ON THE MENU IF I cannot purchase A subscription Mazda? I traded in a KIA Sorrento that has satellite radio capabilities on all of their cars....grrrr. I am waiting on the dealer to call me to let me know the cost of adding a satellite receiver (if available for the 2016 model). I cannot recommend this vehicle just on principle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
5 out of 5 stars

Wonderful Car!

KLewis, 06/07/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 3 people found this review helpful

Great car! Edmunds research made the process easier.

Report Abuse
5 out of 5 stars

Owned for 6 months

Bob G, 06/07/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 3 people found this review helpful

A++ all the way sports car handing and so much excitement to drive. Excellent fuel economy. Also like the exterior design that doesn't look like other cookie cutter CSUV's. Fit and finish are A+ as well, no problems so far.

Report Abuse
5 out of 5 stars

Good control/comfort. Poor mileage.

MaddyRai, 12/19/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 3 people found this review helpful

Mileage is definitely lower than 23 mpg in city and 33 on highway :( ... comfortable to drive but experiencing bluetooth and air-conditioner issues.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Zoom Zoom is True

Donna Facha, 12/21/2016
2016 Mazda CX-5 Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
2 of 3 people found this review helpful

I LOVE my 2016.5 Mazda CX 5. It handles great, rides great. I just love it, what can I say.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Mazda CX 5 2016 1/2

Rosemary pacheco, 09/22/2016
updated 09/23/2019
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 3 people found this review helpful

Style -class - value - affordability and safety -- One thing I am not happy with though is the QUICK need to replace the rotors on all 4 wheels - especially back rotors at like, 35K miles? Seems excessive, but that is what I needed on all 4 - I like my car a lot, however I do not like how the infotainment system can go haywire sometimes - it can be reset by hitting Back + Nav + Mute and hold for 3 seconds - but that happens with any computer I suppose. And, if you're going to add Lumbar Support to the seats - make it highly noticeable so you can feel it - when this setting is at "full", you still don't feel it that much. A little more heat in the seats would be good too. ( For me anyway). Overall, I love the vehicle :)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

MY NEW MAZDA CX-5

carlos, 10/23/2016
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
2 of 3 people found this review helpful

After owning large full size trucks for years for business and family use we were really worried about getting a small suv. We have always felt in order to feel safe when driving you have to drive something large and heavy. The down side was always really poor fuel eco. and handling. I have to say after only having my new cx 5 for 2 weeks the smaller size suv feels fine. My family of 4 feels comfortable and safe with all the safety features the cx 5 offers. I find myself grabbing the cx 5 keys instead of my truck keys every time I go out. It's also a blast to drive , its handling is precise and its quick. I was sure you would have to sacrifice fun and performance for fuel economy. Not the case with the cx 5 you get both with the great fuel eco.. I'm getting 25 mpg in the city which is twice the mpg's of my truck. inside the cx 5 the leather seats are a little firm but comfortable. Everything inside is laid out nice and is easy to use. We also have to thank the Ed Morse dealership in New Port Richie, fl. for there helpful staff and always warm welcome. The Amaral Family >

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
3 out of 5 stars

Mazda 2016 CX5 brakes are a problem!

Rubyred26, 04/10/2019
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 3 people found this review helpful

Liked the car pretty much except for the fact that it is very noisy at startup. Now I am very annoyed with the fact that the brakes will need to be replaced, including one caliper in the rear left brake that is frozen. I never use the electronic emergency brake so that is not the cause. The pads are in rough shape and there is a lot of rust on the brakes. The car only has 45000+ miles on it. I have NEVER had this problem with any other car I/we owned. In reading online about these brakes I found that there are a lot of other folks experiencing the same thing. So, I hope that Mazda will take notice and work on fixing this problem. In the past I did see that Mazda was replacing some brakes on the CX5 for older years even when out of warranty due to this same issue. However, it appears that the 2016 Mazda CX5 brake problem is not being addressed. I will switch back to always buying a Toyota.

Performance
3 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse
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