Used 2016 Mazda CX-5 SUV Consumer Reviews
Used CX-5 for sale
Dealership woes
Mark B, 04/14/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful
I love the car, I bought a loaded 2016.5 Grand touring, primarily for the safety features. I was concerned when I bought it that it didn't have all the features promised. The I sense city braking was no where to be seen, until I needed it. I was entering my garage with the door going up, I sneaked my nose in, and the car screeched to a halt, it sensed the door wasn't all the way up. So now I know it works. The infotainment system is good, a little tricky to learn. The navigation is all but useless, I use waze on my phone, and to be fair I doubt any cars navigation could match up. One complaint is the clock, you would think that when you have the screen on clock only, there would be a picture of an analogue clock takin up the whole screen and not a little digital clock in the top corner. I purchased the vehicle at CJ Wilson in orland park, I specifically said I did not want the window etching for the vin. I was given it and charged for it, I take some responsibility for not checking the paperwork, (I was in a rush) but when I addressed it with them they blamed me completely. There has been no follow up from them regarding my whole experience, this has put a damper on my whole Mazda experience. But lesson learned I will go to a different dealer for service etc. Spending that kind of money should warrant better service, shame on you!!
I love my crossover
Bernadette McL, 04/20/2017
updated 10/25/2017
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful
I purchased the Mazda CX5 Touring. It is a peppy SUV and rides smoothly. For me it is fun to drive because I have always driven a sedan, now I like sitting higher up and seeing more. My experience at Modern Mazda with Kim Gelada made my buying experience go very smoothly. Kim was very knowledgeable, considerate and a lovely person to work with. I am a happy camper.
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2016 Mazda CX-5 for sale near you
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- Touring 4dr SUVMSRP: $9,59947 mi away
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Love my new CX-5!!!
Lee Lambert, 06/22/2017
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful
I cannot really speak completely to Reliability and Value since I have had the car less than a month. So far, however, I have had no issues with the vehicle.
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Nice car
Kate, 09/22/2017
updated 04/09/2018
2016 Mazda CX-5 Sport 4dr SUV (2.0L 4cyl 6M)
0 of 0 people found this review helpful
I have had this car since August 2017. I bought it used for a dealer in Tacoma, and I would never the use the dealer again nor would I recommend them to anyone. Just because of the rudeness and lack of service after the sale. That being said the car itself is a pretty decent car. There are some minor issues; I realize that not everyone would have these same issues, so I am just throwing them out there. I realize that there is a back up camera and it comes in very handy. That being said the back head rests do block the rear view when backing up. Also the front windshield has a blind spot on the right side , due to the slant of the exterior body. Once you learn to get around these (and it may be just getting use to a different car) it is fine. The car handles great. (It's a AWD) and I used it in pouring rain with standing puddles and once or twice in sow and ice. It handles great. (I was concerned having traded in a 4WD; but no need) The mileage is consistently above 29.7 mpg and it is actually a fun little drive. The entertainment system sound is decent. My only complaint right now is that I just returned from a spring break road trip and I had two alarms/light go off or light up my dashboard. Pretty annoying while you are driving. One to tell me that my oil change is due in another 15 days or 300 miles. and the other had to do with my tire pressure. (Tires were fine and the only suggestion in the manual was to take it to a dealership. Like that would have worked 300 miles from home)
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Great Ride But Some Weaknesses
Jim O, 11/13/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful
Car handles well, nice and tight, but could use more power. I'm not a big fan of the infotainment system, and it could use a power tailgate. Lots of wind noise, though this has supposedly been corrected in the 2018 gen 2. Would rate at 4-1/2 stars.
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2016.5 CX-5 Grand Touring AWD Is Awesome!
Johnnyrainbow, 01/11/2018
updated 07/12/2018
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful
There was an upgrade change midway through 2016 that added a backup camera, navigation and heated front seats as standard equipment, thus the "2016.5" year model. Also, the Skyactive drive is fantastic in weather conditions. Stopped, in snow, on a slope, the CX-5 has a lot better startup traction than the Subaru models tested side by side. The car corners extremely well, when turning, the head lights actually move towards your turn direction. The lane warning works well as does the active cruise control. You set the distance you want to trail a vehicle and it maintains it. Overall, I am very pleased with this vehicle and would purchase another the next time.
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The best zoom zoom car out there
J.F. Rose, 04/04/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful
I bought my 2016 Mazda Grand Touring in August 2015 after owning a 2014 Touring model which I liked but the ride is better on the Grand Touring, it is quieter, and I wanted leather seats. I only have about 5700 miles on my car and have not needed any repairs. I have the dealer change the oil every 6 months and rotate the tires, then I'm off again until the next oil change. My husband and I have decided to become a one-car family and will look into trading his Lincoln MKX and my Mazda for a mid-size SUV. That is the only reason I would consider giving up my Mazda. I am not into sophisticated electronics so I cannot comment on them. I do rely on the blind spot monitors and back-up camera safety features and will insist on these features when we make another car purchase. Having lived on both coasts of Florida I have used three different Mazda dealers and liked all of them. I would highly recommend the Mazda CX-5 Grand Touring. BTW, my daughter is driving my 2014 CX-5 and has had no trouble with it. She is a high mileage driver. She loves her zoom zoom Mazda as much as I do mine.
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Great car
Dr Tudor, 05/21/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful
Great car, much better handling than other same class SUV, needs a bit more power
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Second owner
Joe, 04/22/2020
2016 Mazda CX-5 Sport 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
0 of 2 people found this review helpful
Needs nothing, we are buying a 2020 CX 5 Grand Touring. We're retiring and planning on a lot of road trips.
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Dream car, NOPE
Kathleen Robinson, 02/19/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 3 people found this review helpful
We went in knowing this was the car we wanted. We drove both the Touring and Grand Touring and loved everything the GT had to offer EXCEPT THE SEATS. The front seats were so uncomfortable with the deep design. My back hurt within minutes of sitting in the passenger seat, and my husband wouldn't have been able to drive with his wallet in his pocket. The sales guy had us drive the Touring with the cloth seats, a tad more comfortable, but not really. The salesman's comment, " they will soften in a year or two!" Really?!!! Otherwise it was a fun car to drive.
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