Used 2016 Mazda CX-5 SUV Consumer Reviews

truely fun to drive

Lovin the CX-5 2016.5!

Update!

Here's another update. Took it it to get everything fixed but they couldn't find anything wrong. As for the doors not locking as I walk away, they said it was set at 90 seconds which I know was wrong because I set it at 30 seconds. As far as the oil change reminder light always coming on, they just turned that feature off! Didn't even address the hood issue or the AC. The brakes still squeak and now it sounds like a wheel bearing it squeaking as I start moving. I'm already looking to trade it in. This is my 3rd Mazda but never again!

A nice solution if you have a problem

Never got to the point of negotiating a deal. I lost interest in the car before that happened. When I came back from the test drive the salesman was busy with an potential buyer and I chose not to wait. Somehow I just wasn't that enthused by the car. It was "ok" or "adequate" at every point, but nothing to make me want to spend $30,000. I don't HAVE to have a new car right now. If I was in a must buy situation the Mazda is one I would consider.

Good car

In this price range it is probably the best choice.

2016 CX-5 (after 1 month)

Very happy with the CX-5 after 1 month. Mostly driven back and forth to work, with one road trip out of State. Comfortable ride on the interstate. Auto/radar cruise control takes a little getting use to, but I have learned to like it.

Sporty SUV

We have had our 2017 Mazda CX-5 Grand Touring a new Blue color . We traded in our 2016 for a 2017. This model has all the safety features which I highly recommend . Great car which is great for our annual trek to South Florida every winter , very comfortable. The AWD is great in the snow.

Too Much Car for Me!

I bought this car a year+ ago and have very much enjoyed it. However, all of the electronic features are way more than I need! I'm retired and don't drive much.

Dealership woes

I love the car, I bought a loaded 2016.5 Grand touring, primarily for the safety features. I was concerned when I bought it that it didn't have all the features promised. The I sense city braking was no where to be seen, until I needed it. I was entering my garage with the door going up, I sneaked my nose in, and the car screeched to a halt, it sensed the door wasn't all the way up. So now I know it works. The infotainment system is good, a little tricky to learn. The navigation is all but useless, I use waze on my phone, and to be fair I doubt any cars navigation could match up. One complaint is the clock, you would think that when you have the screen on clock only, there would be a picture of an analogue clock takin up the whole screen and not a little digital clock in the top corner. I purchased the vehicle at CJ Wilson in orland park, I specifically said I did not want the window etching for the vin. I was given it and charged for it, I take some responsibility for not checking the paperwork, (I was in a rush) but when I addressed it with them they blamed me completely. There has been no follow up from them regarding my whole experience, this has put a damper on my whole Mazda experience. But lesson learned I will go to a different dealer for service etc. Spending that kind of money should warrant better service, shame on you!!

I love my crossover

I purchased the Mazda CX5 Touring. It is a peppy SUV and rides smoothly. For me it is fun to drive because I have always driven a sedan, now I like sitting higher up and seeing more. My experience at Modern Mazda with Kim Gelada made my buying experience go very smoothly. Kim was very knowledgeable, considerate and a lovely person to work with. I am a happy camper.