Used 2016 Mazda CX-5 SUV Consumer Reviews
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Transmission TROUBLE!
G. P. M. Road warrior, 11/17/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
This was my second Grand Touring CX-5. I drive a lot for work and need a reliable, comfortable, safe and roomy vehicle. The Cx-5 was perfect for the first 90k miles. Only having minor problems until then. The Navigation was always poor could never find long existing addresses. A couple of times I had the “computer reset” due to Bluetooth not working right but all manageable. Then I hit 90k and heard a small whine...after having it checked out by both the dealership and (2) other places....I had to replace the entire transmission with a brand new one, a $4k hit to the budget. Since the warranty was only up to 60k, I got no help from Mazda. I love the new body style and would have been a Mazda customer for many years to come but not anymore. Sorry Mazda but you lost a regular customers (as I have to update every few years due to my work policy). Beware!!
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Love my CX5!
Sonja Freeland, 01/09/2017
updated 01/14/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I've owned my Mazda CX 5 for five years now. Very dependable vehicle. Except for a costly head lamp repair that my dealership covered, I've not had one issue. Gas mileage is so so. Overall I get 25 mpg on the highway. Road noise is so so. Back seat ride isn't real smooth. But overall it's a great car for its size and price. I love my sporty looking CX5 and would recommend this car 100%!
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2016 Mazda CX-5 for sale near you
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LOVE IT!
Dan, 11/24/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Got a red one for my mid-life crisis...LOVE it, VERY satisfied with my CX-5
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2016 CX5 CMU issue
TB, 07/09/2020
2016 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I bought a 2016 Mazda CX-5 on February 2020. The touch screen started to reboot himself. I went to Mazda and they said the CMU is not working and I have to replaced it. The quote is 1500$. This is a pretty high price and I asked for details and they said that this “happened “. I did some research and I found that this is an issue with 2016 Mazda models Mazda 6, Mazda CX-3 , Mazda CX-5. If you want to buy one of this , be ready to spend money.
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Compact SUV with personality
MikeS, 02/26/2017
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
So for background I was looking for a 2-row SUV along the lines of the Ford Edge or Nissan Murano in the 25-30K price range. But I quickly realized that my price range ruled out a new Edge and Murano. So that left me shopping in the compact segment for something close to their size and wheelbase. I narrowed my search to the Santa Fe Sport and Mazda CX-5 which I both test drove. I ruled out the smaller class such as the Tuscon or Sportage out of personal preference. Styling is edgy but not wild. I love the slightly larger wheels and darker rims on the GT and how they fill in the wheel wells with less of a gap than the 17". The CX-5 reviews on the web describing the handling and driving experience are spot on and lead the class. Handling is crisp and car like. The Sport mode keeps the engine in the upper end of the power band and holds the shift points to a higher RPM. Engine doesn't feel strained when pushed and the transmission rarely hunts for a gear. I didn't miss a turbo with this engine. Mazda has nailed the driving experience. It is clearly fun to drive and zoom-zoom. Interior: a few nits are the lack of rear air and usb for back seat passengers but hey it's a compact SUV not a limo. The air gets back there fine. The other nit is the armrest design for the front passenger. There is a cut out in the armrest for the driver's right hand to rest on the infotainment controls, leaving no place for the passenger to rest their left arm. Seats are very comfortable and nicely bolstered for lateral support. Thigh support is good front and rear. Rear seat knee room is a smidge smaller than the Santa Fe Sport but head and shoulder room is fine. I'm 6 feet tall and fit fine front or rear. The Bose sound system is awesome. I've read reviews complaining about this system but it must be the music they are listening to. As far as options and amenities, there is a pretty good selection at the Grand Touring level. You can get more tech and safety features with a tech package for around another grand which is on par with other manufacturers. I would like to have seen a few more features as part of the base Grand Touring package such as LED headlights and taillights. No power liftgate or heated steering wheel option as far as I know. Tire and wind noise is slightly more noticeable in the CX-5 compared to the CX-9 I also have. You need to test drive at highway speed to find out of it bothers you. It is quiet around town. Ride quality is more to the firm side but not jarring over train tracks for example. The CX-5 stands out among the sea of boring SUV's in this class. Check it out! Haven't owned in long enough to assess reliability but I've had a good track record with my other Mazdas.
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BEST SMALL SUV FOR THE FAM BAM
carter, 07/26/2016
updated 08/03/2017
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
I always wanted sports car kind of feel but I also have a family. The CX-5 is provides all of that in one car. I love the way the drives, comfort and it feels. I am glad I made my purchase on this car over the crv and the rav4. It is the best bang for your buck.
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Great Experince
A Arora, 07/18/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Like the cross traffic alert. Lift-gate feature would have been a plus.
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SBS /SCBS are useless.They DON'T avoid collision
Ronix, 11/21/2019
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful
SBS /SCBS are NOT working as advertised : "advanced safety technologies designed to aid drivers in recognizing hazards, avoiding collisions, and reducing the severity of accidents when they can't be avoided" I also have a 2017 GT M6 beside the 2016CX5 GT, both with Smart Brake Support and Smart City Brake Support for which I paid a dearly $800 more on each. Mazda is deceiving customers big time. It is only a marketing fanfare with these safety features. Local Dealership acknowledged they are NOT working as described in the manual or as advertised on youtube. There are too many conditions that ALL has to concur in the same time for SBS/SCBS to kick in ....which 99% will never happen during normal driving. Bottom line, don't count on SBS / SCBS ( dont buy it) to slow down or avoid collision when the car in front applies a sudden brake or there is imminent collision. It happened to me and only my reflexes avoided it.... If you count on them, you will willingly crash your car .
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Just the car I wanted!
Happy Camper, 10/19/2020
2016 Mazda CX-5 Grand Touring 4dr SUV w/Prod. End 01/16 (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Mazda CX-5, having been reviewed by Car and Driver as equal or better in some ways to the first place holder, Honda CR-V, caught my eye a few years ago. It was the RED color that captured my heart. The BEST RED on the highway! Couldn't live without it. Sold my Honda Civic and bought the 2016 Certified Pre-owned Mazda because of the fantastic color, the low mileage and the CD player, which is literally obsolete in new cars. It was the car I'd yearned for, for a year, and I got a good one, for a good price at Oak Tree Mazda, San Jose.
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Handles like a sportier vehicle, some shortcomings
freddiec66, 05/22/2020
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful
Purchased used. Handled very well and had fairly good acceleration. Nice design, esthetically pleasing. Excellent fuel mileage, goes anywhere anytime with AWD. Shortcomings include narrow rear door openings, poor sound deadening. AC did not cool well on hot, sunny days, and no vents in the rear seating area made for unhappy second row passengers. Interior was cloth and held up pretty well to dogs, cargo, and kids.
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