Used 2016 Mazda CX-5 SUV Consumer Reviews
Used CX-5 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Transitioning from Hyndai Santa Fe to Mazda cx5
Linda bowers, 05/01/2016
2016 Mazda CX-5 Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 4 people found this review helpful
The car overall is well designed and a comfortable ride. The interior materials for the dash, doors and center console could have been better. It requires upkeep to remove the body oils that make marks on it. The exterior design is sleek and attractive but the paint job from the factory could have been a lot better. The gas mileage is the big plus here as I am spending less time and money filling it up.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
icky tech
Gmanlee01!, 11/24/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
4 of 4 people found this review helpful
Comfortable, well handling car, slightly under-powered/torqued. Gawdawful technology. Good: Good visibility. Lovely seats. Handles like a well sorted front wheel drive sedan. The go pedal will respond if forced. Brakes work well. Quiet interior. The Bad: The software responds as if it has an under-powered CPU or is running out of memory. Every aspect responds slowly, it's click and wait. Though it's labeled Bose, the stereo is mediocre at best. The User Interface (UI) is horrific. Radio reboots continuously when cold.
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2016 Mazda CX-5 for sale near you
Showing 3 of 125 listings
- Touring 4dr SUVMSRP: $11,79718 mi away
- Grand Touring 4dr SUVMSRP: $12,9952 mi away
- Grand Touring 4dr SUVMSRP: $14,94716 mi away
See all 125 listings
Good Overall
Don V, 12/13/2018
updated 01/11/2021
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 4 people found this review helpful
We have been buying Mazdas since 1981 - GLC, 626, 3, 6, and now the CX5. We have always appreciated Mazda performance and reliability. Our CX5 Grand Touring model has many great qualities, as noted by various automotive authorities, websites, magazines, and Consumer Reports. But, four negatives (for us at least) are: it’s navigation system, road noise at highway speeds, its cramped (limited leg room) back seat, and its somewhat awkward entry/access to the front seats. The navigation system has proven to be useless since it can’t be updated (by us or the local Mazda dealer). Road noise at higher speeds is so bad that the Bose sound system's volume has to be cranked up pretty high to be heard - making conversation virtually impossible. The back seat is so lacking leg room that it can’t accommodate infant car seats. And, I bump my head almost every time I get into the driver’s seat (I’m 5’9”). As a result, our 2009 6 is still my “road car” - although my wife still prefers the CX5 in town.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Won over!!
geo manny, 11/25/2016
2016 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
4 of 4 people found this review helpful
I had a 21010 Toyota Venza. The Mazda Cx-5 with bose navigation is way better where it counts. Much more comfortable. Ride height is good. Navigation is really good. It takes hd traffic into consideration when planning the route. I compare it to Waze and the route is always similar. The bose system sounds great. Fuel economy driving in NY traffic is 24mpg. I have had the CX-5 for 6 months, and overall I am very happy with it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
cx9 little brother
jim, 01/24/2016
updated 07/25/2016
2016 Mazda CX-5 Sport 4dr SUV (2.0L 4cyl 6M)
11 of 14 people found this review helpful
Down sized from cx9[loved it] to cx5 now that the grandkids are bigger and don't spend as much time with us.It is a totally different car.Shorter[bumps felt more] and handles like a smaller car.As it is a Mazda it is responsive[once warmed up] and fun to drive compared to its competitors who are BORING. I do miss the cx9 but it is in process of a major redesign so would have leased an obsolete product.Mileage is better but NOT as good as I expected.24 mpg for first 6000 miles which was 40/60 highway/local. Interior well layed out and quality material .Smaller seats [front] not as comfortable[very hard] as larger cx9.Storage space really small compared to cx9 but with back seats down adequet.Latest and greatest technology much of which we do not use but it is there. Nav system is awkward to use and there seems to be no way to label destination for favorites. Lots of road noise which was traced to wind noise from cross bars of roof rack.Take them off and noise goes away.SO this review is early in its lease life. ed for We wish we had waited for cx9.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Transmission failure
Michael, 07/29/2016
updated 02/06/2018
2016 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
6 of 7 people found this review helpful
I really enjoyed the car, but less than 2 years into having it the transmission started to go and I ended up stranded on a busy highway. That was not fun. The Mazda dealership couldn't get me in for over a week after that and couldn't give me a loaner because the car didn't completely fail, as I was able to start it back up eventually and drive home. I ditched the car and went with a different brand that I trust more. It's too bad really.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Room for change
Capt, 02/10/2016
2016 Mazda CX-5 Sport 4dr SUV w/Prod. End 01/16 (2.0L 4cyl 6M)
19 of 26 people found this review helpful
I test drove one tonight ready to buy. My girlfriend "had to have it" because of the new red color. After some time spent with a very patient salesman we decided on a price and took a test drive. I instantly noticed the flat "airplane" style seats. We were looking at the base model and the seats were very flat and lacked padding. While she drove I played with the dash and found the deal killer. The radio was as bad as it gets. I noticed someone had tweaked the EQ to try to hide the issue but I tell you this was the worse sounding radio I have ever heard, no lie. As my girl put on a sour face with her seating displeasure I quickly felt this might be the wrong car to buy. Considering the simple fact that the seats were poor and the radio was really bad it would not be a great choice for road trips. Theyt really missed the point. We returned to the dealership and had to inform the salesman that we needed to think about it. I did feel bad for him because we had already communicated for days and this was supposed to be the trade in, sign and drive moment. I am proud that my girlfriend found these 2 instant flaws big enough to wait it out. We are going back to recheck the Hyundai. She has driven hers for the last 4 years and I must admit, it drives better, is more comfortable and the sound system blows away the Mazda. Plus she has had zero issues with it. Yes, the red is an awsome color and the car felt solid but they missed some simple points that would make it a great car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
CX-5 decent
M. Taylor, 12/29/2016
updated 07/11/2022
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
8 of 10 people found this review helpful
2016.5 GT AWD (all factory options) purchased new in Feb2016. This is my wife's car and she chose it over the CR-V and Rav4 because it's not as common. I'm good with that. After 10 months of ownership her complaints are: the ride is a bit harsh and the cargo and rear seating area a half size too small. I barely drive it, but I completely agree with her observations. Additionally, I feel as though the pedals are too close (I wear size 13 shoes), the driver display is not easy to read at a glance (monochrome digital like 1980), and the quality of the materials used for the interior are not as good as the Honda or Toyota. Our son, who is 13 and tall, fits in the car just fine but it's a snug fit when he and his lanky buddies pile in. Good purchase overall, just not my first choice. Update 02Jan2018 For the most part nothing has changed. The interior quality is average, at best. We had to have a portion of the driver's side leather seat repaired, the interior fuse panel cover routinely pops off, and the front armrest had to be replaced due to a design flaw. The infotainment display is huge but only displays a portion of the music being played, there's a ton of cheap plastic in the cabin, ride is firm but the engine doesn't live up to that firm ride, and the cabin is too small for us. I'm 6'2" and our 14yr old son is 6'1, my wife is 5'6". Basically, the three of us can't ride in the car at the same time. Update 06July2018 My wife puts a lot of miles on the car It now has 41,000. Just replaces the OEM tires with BF Goodrich. Driver's seat is showing wear prematurely. This has nothing to do with the color; the leather is just low grade. As much as I've griped about the low quality interior, mechanically the car has held up just fine. Update 06Jan2020 In November of 2019, the infotainment system starting glitching. I was able to locate the technical service bulletin online, which gave me confidence that this would be a quick and relatively cheap fix by the dealer. Capitol Mazda of Cary NC charged me $500 to replace the SD card. This truly is the last Mazda that I'll buy. Update 06Jan2021 82,000 miles on it. Spark plugs replaced during the summer (75K miles) per maintenance schedule. Transmission is sealed so fluid change is not required. Has a timing chain, so no maintenance required. My gripes are the same but there have been no other mishaps. Update 08July2021 Just over 92,000 miles. Nothing really to report. TPS light was stuck in on position regardless of tire pressure. Mechanic reset the sensors and that fixed it. I just read through my previous postings and they still apply. 10Jan2022 97,000 miles. Center console (arm rest) developed a tear. Had it fixed by the same company that repaired the leather on the driver's seat. Mechanically, the car is sound. The interior is cheap. 11July2022 Center console (arm rest) tear reappeared. The interior of this car is a huge disappointment.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A few items away from being a great car
JK, 02/01/2016
updated 02/01/2018
2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
10 of 13 people found this review helpful
Traded in my 2013 Accord for something with utility, sportiness, and no CVT. I really like this car, but it does need a few things. 1) Rear A/C vents. This should be a no brainer. 2) The ability to change the color scheme on the sat nav. Blacks and grays are too depressing. 3) The real time traffic is neat, but you can't zoom. 4) Alerts over the speakers should lower the volume on more than just the drivers side. When the tunes are cranked I can't hear the alert that a red light camera is coming up.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Disappointed by sluggish engine
John Eod, 02/18/2016
2016 Mazda CX-5 Grand Touring 4dr SUV AWD w/Prod. End 01/16 (2.5L 4cyl 6A)
16 of 22 people found this review helpful
Test drove a 2016.5 Grand Touring, and was expecting a lot more from its engine, especially after reading the Edmunds expert review (which says this is the most "sporty" small SUV in the market) - if this is the best of its class, then I am going to have a big trouble finding my next car... The interior is very nice, with leather all around. But I found a couple of annoying issues: - the co-pilot seat is not powered, only the driver's. - the front seats head rest is **very** uncomfortable, since after just a couple of minutes seating you feel like it is pushing your head forward. The worst? The salesman suggested turning it around (so its back would be looking forward): sure, it felt better, but it would not save my neck on a crash... Truth be told, when I leaned the seat back, the issue got better. But design failed in this case. A week earlier, I test drove the Honda H-RV, which looks great, but it's got an even more sluggish engine. Seems to confirm the hard time I will have finding a small SUV/Crossover that has a responsive engine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value