Used 2016 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A) Consumer Reviews
Used CX-5 for sale
3 years in
K B, Newhall, CA, 02/14/2016
updated 02/26/2019
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
95 of 98 people found this review helpful
Overall it's a decent car. I like the overall appearance, handling, and layout of the interior. I like the hands-free infotainment control in the center console. No fingerprints on my touchscreen! Folding down the seats, I can fit my bike in the back without removing the front wheel. A few things need to be addressed by Mazda: --The Smart City Brake System (SCBS) is far too sensitive on my car. When making a left turn with the turn signal on, this system will activate (without cause) about 20% of the time. It's sensitive to any reflective light (e.g., reflective lane dividers or construction signs, sometimes my garage door opening). That's not a high percentage, but when you're drinking hot coffee it's 20% too high. I'd taken the car to the dealership for this 3 times, and they "weren't able to replicate the problem." --The rear brakes wore out before the front, which is really odd. I'm not an aggressive driver. I replaced the rear brakes around 45K miles, which isn't super early. Just thought the wear was strange. --The original windshield had to be replaced in under a year of having the car. It was horrible quality. --The car averages 25.5 mpg. Half of my work commute is uphill, so there's that. --My programmed radio stations spontaneously delete every 5-6 months. Not horrible, but annoying. --The latch on the middle console is quite fragile and broke off after about a year of owning the car. I fixed it using a method I saw on YouTube, as I wasn't willing to spend the money to have plastic replaced with more plastic. In all honesty, when it's time to get a new car, I would get another CX-5. But the Mazda dealership recently closed shop in my town, so I'll probably be getting something else. It seems every time I get any new car I have to take it in a few times for recalls or minor issues, and I don't want to have to drive far to go to a dealership. My town has an "auto row" with all the major auto makers. Mazda leaving was a surprise. UPDATE 2 MONTHS LATER: transmission failed at 55K miles, and was replaced under warranty. The SCBS increased in hypersensitivity to the point when I didn't know when my car would suddenly jerk and slow down on its own volition. Dealership couldn't replicate the problem. Got rid of it for KBB value right after the transmission change. Got a Honda. I strongly recommend anyone considering buying the CX-5 take it for an extensive test drive around reflective surfaces (e.g., lane dividers, road work signs, reflective paint at a certain coffee drive-thrus). Drive it during the day and at night. These seemed to be the triggers to the SCBS going off, and what was initially annoying became flat out dangerous.
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Some kid got another chance at life!
Jennifer S, Mansfield, TX, 09/15/2016
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
65 of 67 people found this review helpful
I have to say I am very impressed with my car right now. I bought my new Mazda back in June and it has all the bells and whistles and a lot of technology in it, as most cars do now. But this is my first one to buy like this. I have to sadly admit, I bought the car because I like the wheels. Yes, I am a typical woman and bought it for its looks, its speed and comfort. I was even made fun of, by a few, because of this reason. Anyway, as I was driving to pick my middle kid up from school, I was going through a school zone in front of the high school. School zone here is 35 mph, and NO I wasn't speeding as most would ask. I was actually almost at a stop because I approached an intersection and with the light turning green I started to accelerate. So as I have my foot pressing the gas, a truck next to me made a sharp turn into my lane to avoid hitting a kid who decided to cross the intersection at the wrong time. Well I guess the kids reaction was to run for some reason...also in front of me. Now mind you, while still pressing the gas (because this was a half second), my car makes some weird noise and it brakes. My car comes to a complete stop in front of this kid! I couldn't register what was happening or why it happened because my hearts beating so fast. My car would not move for several seconds, and an alert came on that said "SmartBrake Support Activated." Something along that line. Although I was not going very fast, this kid could have been seriously injured or run over and killed. With this little bit of technology I would have no doubt, hit him. Well done Mazda, well done!
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2016 Mazda CX-5 for sale near you
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Will never leave Mazda again!
Elise, Walkersville, MD, 04/30/2016
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
28 of 28 people found this review helpful
I had a Mazda CX-9 which I LOVED! I have always said it was the best car I have ever owned. My lease was ending and I decided in 2014 to try something packed with more technology and fun and didn't feel I needed a larger car, so I leased a Nissan Rogue. Within months I knew it was not the car for me. No pick up, no fun... I regretted it! Don't get me wrong, the panoramic sunroof and 360 camera were AWESOME, but the driving experience was awful. 2 years in, I traded my lease in and got a 2016.5 CX-5 Grand Touring with tech package and I remembered why I love Mazda. My husband has a 2014 and the upgrades are amazing on the 2016.5! Screen is gorgeous, infotainment and knob control are amazing. The back up camera is so sharp and bright! The LED headlamps and fog lights are gorgeous. The new grill is beautiful. I got Titanium Flash Mica and Parchment Leather interior (you know I had to love the look because I have 2 dogs and 2 young boys and the look still outweighed all that! I got seat covers for the back!) and it just looks like a more expensive car! The drive... SO FUN! It truly is! You have to actually experience it to understand! I have had this car for over a month and am so much more impressed than I was with the Rogue. The seats are even comfortable! The sport button makes this car really zoom zoom. There is no competition. Mazda all the way!
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Grab
Mack F, Rossville, TN, 10/19/2016
updated 04/24/2017
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
17 of 17 people found this review helpful
i bought the vehicle in July of 2015. It now has 21,000+ miles on it and currently in for service to replace the Transmission. Until this happened, I was very pleased with the vehicle, especially when taking a long trip. It is a very good road car and I do not feel 'beat' to death after riding for several hours. I drove from Mississippi to Atlanta, GA all the way and when I arrived at my destination, I did not feel tired or stiff from the trip. I stopped in Mississippi on the way back and was heading home the next day. That is when the trouble started. I tried to resume my trip back home and the transmission 'went south'. When I finally got the vehicle back to my dealer for service, the service department tried to drive it into the service bay and had great difficulty driving just a short distance.
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After 30 Days
Keith Marshall, Columbus, OH, 04/20/2016
updated 04/23/2018
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
35 of 37 people found this review helpful
I shopped around for a new car after owning a Toyota 4Runner for 15 years and my top choices were a BMW X1 or X3, Hyundai Tucson or Sante Fe Sport, Mazda CX-5, Volkswagon Tiguan and Nissan Rogue. I drove the CX-5 first in late 2015 and it was very nice, I didn't get it then because I didn't technically need a car so I kept my old 4Runner. However in March she finally gave out on me after 310k miles. My first choice was actually the Hyundai Tucson, the new style was excellent and I really enjoyed the look of the interior, CarPlay and the panoramic sunroof. Luckily the auto show was in town and I got a chance to sit and play in every model on my list except BMW. The Hyundai's were great but I am 6ft 5in tall and they lack sufficient headroom and for some reason it felt smaller inside, I think technically they are just 1 in smaller in width but it felt cramped, needless to say the headroom killed those cars for me. I priced a BMW but since I like to own my cars and I couldn't get a great deal with all the bells and whistles I decided to move on in addition to being concerned about long term reliability. The other models were either poorly designed or just didn't have the reliability I wanted. During the show I kept coming back to the Mazda and sitting in it, the display model was Pearl White Grand Touring and it just looked so elegant. I ended up going to test drive 1 more time the next day and fell in love. I simply marvel at how good the Pearl White GT package looks. It's aggressive, classy and just reminds me of a quality car, I've pulled up next to Lexus and Audi's and I don't see a significant difference in how good mine looks compared to theirs. The next part is the interior, I think Mazda really stands out here, I would say they took ques from BMW and Audi because they went with a simpler is better approach. The buttons are now trimmed with an aluminum looking accent and it just says class. The center console has killed the manual parking break and that created a smoother and more elegant centerstack. I love the Iconnect but it does takes some getting used to, sometimes I wish the logic was a little different but overall its pretty intuitive. Once I learn the voice commands which I haven't tried, I bet it's much better or easier but I am so used to using the command switch it's second nature now. I love the climate control system, it's a set it and forget it, no more adjusting the air flow direction, I just set it at 72 and I am on my way. I also love the leather padding on the bottom portion where your leg rest. Everything screams simple luxury. I am not a driving afficionado but I will say, this car is fun to drive. I have never cared about turning corners and the like, I guess having a 4Runner you don't think about those things. However when I got in this thing I really loved driving it and now I look forward to trips for no reason. I love taking corners and accelerating out of them and the engine really responds. The body roll is minimal and the ride is very nice and smooth but it's firm as well. The only negative I have to say about this car is that I got the light colored interior and it looks super classy but I can see how keeping that clean will be a beast. The rear cargo area isnt great, big enough to do what you need to do and the 40/20/40 rear seat looks versatile. Overall I love this car and I keep watching videos about this car on youtube even though I already have it, lol. I forgot to mention all of the tech, blind spot, lane departure, adaptive cruise control, all of these things are so awesome, I don't think any CSUV can compare to this car as a package. I totally love it. Maybe 1 negative is the rear window but with blind spot monitoring and most CSUVs having this issue, I don't think it's a show stopper. Overall 4.5 out of 5 stars. After over 1 year I can say I only have 2 major drawbacks and they are probably minor, the leathers seats get scuffed easily and that sucks, I am single so I don't have passengers much so the car is pretty much prestine but my seat has too many scuff marks. The other issue is the road noise, from my understanding the 2017 model has fixed this with more sound deadening insulation so it's probably not a problem on the new cars but a used one you have to deal with it. I have the 18 in low profile tires so that is also an issue and it might not be as bad with the standard tires vs GT. Other wise this car is great, I love walking up to it and it looks so freaking classy.
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