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Used 2020 Lincoln Navigator Consumer Reviews

3.5 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2020 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
5 out of 5 stars

Beautiful suv

DrivR04, 01/22/2021
2019 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 4 people found this review helpful

I've had this SUV for a year now and I drive it up and down steep, curvy mountains in PA often and drive 8+ hrs straight on trips. I love it. I've only had one issue so far, and it seems like it was a freak thing...the driver side door would not close during a cold winter day right after I got it. But Lincoln sent a tow truck (for free) to pick it up and they replaced the latch just in case. The seal must have froze, which has never happened to any of my cars without rain, ice or snow involved. It was a dry day, so not sure how it happened; faulty seal? I love driving this thing, you sit very high up, like a typical large truck and the seats are SOOO comfy. The front seats massage and are heated, with soft leather. So nice. And the controls are intuitive, easy to change settings, and just very nicely organized. We use the back seat row all the time...it's good for constant use for adults. They're not "just in case" seats to use occasionally like other SUVs. The rear could use better suspension, I think they improved this on the newer models. You feel the motion in the back more than middle or front seats. Not a place to be if you get car sick. A big down side of having a Lincoln is the service department was terrible at my dealer. Was NOT luxury treatment. For a car this expensive, I expected better service. On the physical side, the storage is limited...the trunk size in this non-L version is tight. I have to put back seats down constantly to haul ANYTHING. I went from a Honda Odyssey to this, and I miss that trunk space. But this SUV is powerful and very pretty. Great safety features, fun to drive, very fast, nice sound system, good tow capacity. Love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2019 Lincoln Navigator L Reserve

DC, 03/03/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
10 of 13 people found this review helpful

Shop before you buy. Look for best deals. Don't settle. Great SUV. Good Performance

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Engine noise

LynnAnn, 06/21/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
21 of 30 people found this review helpful

This a review of a 2019. The engine has a loud noise when starting it. I have found one other person experiencing this same issue. I am now experiencing a vibration under the gas pedal. When I am coming to a stop the vehicle jerks a little.

Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Navigator L for the win!

Amanda Rocha, 05/24/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
7 of 9 people found this review helpful

The extra room in the back is perfect for our family. Lots of room so we can load up for road trips! It is very comfortable and my favorite luxury feature are the massaging seats!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great truck but sometimes not so great.

Chris R, 01/26/2023
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
3 of 3 people found this review helpful

First off it’s a love hate relationship. I love the truck most of the time. Big, roomy, the most comfortable truck I’ve ever owned. Love the styling, the retro yet modern interior. The stereo, revel ultimate, is fantastic. The massage seats are great. The performance is outstanding. Plenty of power and handles much smaller then it’s size. Gas mileage sucks but to be expected from a truck this size. The cons however is that the truck is not super reliable. I’ve had issues with my 18 that were so bad I had to trade it in on the 19 I have. This one is much better but still had to have the cam phasers replaced, heater hoses replaced, and little stuff like the lights for the seat control. Overall I still love the truck but wish the little things would stop breaking.

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