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Used 2020 Lincoln Navigator Consumer Reviews

3.5 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2020 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
5 out of 5 stars

Love! Love! Love it!!!

KAP, 09/12/2019
2019 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
32 of 34 people found this review helpful

I moved from the Cadillac Escalade to the Lincoln Navigator and I am so happy I did. The seats are so amazingly comfortable, I feel like we all have more room (even though I went from extended version of Cadillac to the smaller sized navigator) and the technology is amazing! It drives so smooth and has so many wonderful features! Couldn’t be happier!

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1 out of 5 stars

Dealer crashed the vehicle due to computer problem

Bruce, 05/22/2020
updated 11/29/2021
2019 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
21 of 22 people found this review helpful

UPDATE!!! I FILED FOR LEMON LAW AND FORD HAD TO BUY THE NAVIGATOR BACK FROM ME!!! Three months ago, my dealer picked up my 2019 Navigator L Black Label for service. While in their possession they crashed it due to an ongoing technical problem and backed it into their building causing over $44,000 in damage to the vehicle. Now, three months later, Ford is unable to provide some of the parts. In particular, the glass for the rear tailgate; the sensors for the cross vehicle detection system, and others. The crash was caused because when one of their employees went to put the car in reverse, it lunged backward apparently at full throttle and crashed through a wall in the dealership, causing over $44,000 in damage to the Navigator. While the dealership has been very helpful, getting the parts from Ford is a problem. Also, since I have had ongoing issues with the vehicle's computers, I am now scared to drive it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Interior selection

Butch, 03/23/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
60 of 66 people found this review helpful

BEWARE of the Navigators interior, a light color interior seating can discolor from wearing blue jeans. The dealer will tell you its common with High Grade Leather however the purchasing department will tell you before they order a light interior the Manufacturer warns them seating may discolor. IMPORTANT the SALESPERSON will say nothing about that.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Wait on this one

Disappointed in VA, 09/20/2020
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
43 of 49 people found this review helpful

Love the look and the tech but has lots of problems; Custom ordered the Nav in the nautical blue with the Black Label Package and it looks/drives great when it is; Within the first year of ownership the leather wore off on the drivers side door and the piping on the leather drivers seat and both had to be replaced. Since then I've had a number of electrical issues which have required the dealership to come and pick it up for service, the latest of which going to require a part that I was told wouldn't be in until December (it's September) AND will require I drive back to the dealership bi-weekly to get my oil topped off (a 25 - 60 minute drive depending upon traffic). This clearly is NOT performing to the hype and my expectation of a vehicle of this price, similar to that of the Rovers. Not good Ford, not good!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Best Car I've Owned

M Fox, 07/21/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
12 of 13 people found this review helpful

Incredibly well designed vehicle. Interior is extremely well done. Performs well on the road and I'm addicted to the massaging seats. My wife just got an Aviator as she liked my car so much. She's had Lexus cars for over 12 years so that says a lot. Highly recommend.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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