Used 2019 Lincoln Navigator Consumer Reviews
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We have a limited number of reviews for the 2019 Navigator, so we've included reviews for other years of the Navigator since its last redesign.
No replacement for displacement
USN, 10/09/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
24 of 24 people found this review helpful
We’re a Ford family, a new Superduty every 3-4 years for towing and still have my 2003 F-150 for routine ranch duties. I can count on one hand the number of check engine lights in >15 years and hundreds of thousands of miles (and tons), on multiple trucks. That being said there was a lot of gripes for my last Navigator (‘08), wallowing with every breeze or rut, gutlessly, down the highway. Grudgingly we stuck with the always-something-wrong but more planted and fun to drive Escalade ESV’s—just never past the end of the warranty. Lincoln finally did it right and this is easily the most comfortable vehicle I’ve ever owned: the seats are unparalleled, ergonomics are perfect, great storage and it drives like a crossover. My only gripe is I miss the Caddy’s V8 punch. Although the speedometer climbs faster it just doesn’t feel as fast or confident during 2-lane highway passing. It linearly hurdles into, and calmly/quietly handles, speeds which get you one free phone call and maybe that’s why it doesn’t feel as fast but I really wish the turbos were blowing into two banks of 4 cylinders. Well and the rear TV’s can only be figured out by the kids. Of note we’ve averaged 16.6 MPG over ~8,300 miles of mixed driving, albeit we live in rural Texas so not much city and higher-speed highway.
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Lincoln Luxury
Douglas Finch, 11/23/2018
updated 05/31/2023
2018 Lincoln Navigator Premiere 4dr SUV (3.5L 6cyl Turbo 10A)
21 of 21 people found this review helpful
I couldn't be more impressed with the overall quality,comfort,and performance of my 2018 Lincoln 2wd Premier. I wanted the base/premier due to the 20 inch wheels. They increase the ride and comfort without having the adaptive suspension. The highway mileage on trips in the conserve mode reaches 23 mpg all the time. It has so many standard features that are optional on other luxury full size SUV. It uses regular unleaded and the yearly maintenance cost is a fraction of an import. The twin turbo V6 has tremendous horsepower and torque that other luxury SUV V8 cant even match. This is true American luxury reborn. I just reached 60,000 miles averaging 21mpg after three years of ownership. This is an amazing vehicle. After owning it 4 years and 66,000 miles , my dealer offered me $48,000 and I sold it back to them. I only paid $69,000 new and after 4 years of ownership, I felt that was a great resale.
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Love! Love! Love it!!!
KAP, 09/12/2019
2019 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
32 of 33 people found this review helpful
I moved from the Cadillac Escalade to the Lincoln Navigator and I am so happy I did. The seats are so amazingly comfortable, I feel like we all have more room (even though I went from extended version of Cadillac to the smaller sized navigator) and the technology is amazing! It drives so smooth and has so many wonderful features! Couldn’t be happier!
Lipstick on a Pig - Junk
Heidi Seeger, 07/07/2020
2019 Lincoln Navigator L Select 4dr SUV (3.5L 6cyl Turbo 10A)
38 of 40 people found this review helpful
After 15 months, nine times in the shop and 45 days without my car, my brand new 2019 Navigator has FINALLY been deemed a lemon. The transmission was slipping and the engine was burning oil. Lincoln told the dealership to put oil in the car and give it back to me!!! Lincoln refused to replace the engine as well as the transmission. Sadly, I absolutely loved my Navigator. It had all the bells and whistles you could ever want but mechanically the car was junk. Please don’t fall into the same trap we did. These are beautiful luxury cars but they are horrible and Lincoln’s customer service is by far worse than the vehicle they built. There is no customer service whatsoever! It was a horrible experience and I’m glad it is finally over. We are one and done for any Lincoln product in the future. As we went through this process we have discovered several other people that have had the same problem.
Car nice - dealers not so much.
Chris, 09/28/2018
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
34 of 36 people found this review helpful
Wanted a black label but they dont have black leather seatsm go figure, huge error. Purchased 2018 reserve 2 weeks ago @ 97k . Came across a couple issues. Steering column plastic housing rubs slightly when turning - AC when running both rear and front zones seams to lose temperature, osillated from warm to cold and never freezing, random. Passenger side second row seat belt lacked tension and wont retract- this part is on backorder. These issues are small and will get reseloved, but its an indication of a slight build quality issue. The biggets issue is the Lincoln dealers. Lincoln corporate puts the white glove message out there that they will come get your car and give you a loaner etc ( purhcased maint package ) use the app to schedule etc. Well thats a fantasy.......I purhcased my care from a dealer thats 65 miles away because they had the car. However the nearest dealer is 5 miles away. When I contacted them for servive on my new 100k car they said sorry you didnt buy it here so no loaner car. I had to escalate this to lincoln and threaten them etc.... finally after 2 weeks and wasting time on the phone they accomodated me. Point is Lincoln corporate needs to get these dealers up to to speed with the marketing message if they are going to sell 100k cars. I had a platinum escalde before this and zero issues and amazing service. That said its a gorgeous car and I hope to enjoy it once its out of the shop.
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Broken down at 1000miles
Andres P Albornoz, 06/19/2018
updated 12/22/2022
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
37 of 40 people found this review helpful
It overheated at 1000 miles on the odometer transmission radiator failed, with all my family 400 miles away from home it was a mess. No car for 12 days took to repaired . Transmission also clank noise a lot when lowering gears. Buy a Toyota Land cruiser is a lot more reliable. Now I drive around my home area because I don't trust this car for long family trips. Update 12-20-20 After that broken down at a 1000 miles from new is doing a lot better actually no problems now , but I purchased a spare oil transmission filter to carry it around in case it broke again. We are planning to do a long trip and this suv is perfect for those long escapes. Updated 12-21-22 Now we have 40k miles and still doing good no issues at all.
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Dealer crashed the vehicle due to computer problem
Bruce, 05/22/2020
updated 11/29/2021
2019 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
20 of 21 people found this review helpful
UPDATE!!! I FILED FOR LEMON LAW AND FORD HAD TO BUY THE NAVIGATOR BACK FROM ME!!! Three months ago, my dealer picked up my 2019 Navigator L Black Label for service. While in their possession they crashed it due to an ongoing technical problem and backed it into their building causing over $44,000 in damage to the vehicle. Now, three months later, Ford is unable to provide some of the parts. In particular, the glass for the rear tailgate; the sensors for the cross vehicle detection system, and others. The crash was caused because when one of their employees went to put the car in reverse, it lunged backward apparently at full throttle and crashed through a wall in the dealership, causing over $44,000 in damage to the Navigator. While the dealership has been very helpful, getting the parts from Ford is a problem. Also, since I have had ongoing issues with the vehicle's computers, I am now scared to drive it.
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Absolutely Love it!
Steve G, 11/28/2018
updated 12/02/2021
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
11 of 11 people found this review helpful
Do you want to feel like King of the Road? This 4x4 vehicle will give you a commanding road presence. I think it can eat into Bentley and Rolls Royce Cullinan sales. It’s that luxurious and it seats 7 or 8 not 4 or 5! Built in America is another plus. I questioned the Hankook tires but when I went to see the new Audi Q8...you guessed it...same and they’ve been great. Must be a new high tech tire factory! Steering wheel heater switch is a small touch on the LCD screen and I see they took my advice and made it easier to see in the newer models. I’d still rather have a hard switch near the steering wheel but I guess that’s the way things are going for reliability and efficiency. Love that it has Start / Stop at the stoplight and Brake Hold. The tech like active cruise and lane keeping in general is great, except for voice recognition which need updating. You can control the truck and get location status, tire pressure and I other info from your iPhone. The piano key shifter frees up space. Its powerful 6 cylinder engine, independent rear suspension and Aluminum body panels are true competitive advantages! The head up display has a lot of useful information unlike my BMW. I’d love to see a Brembo Brakes option like Escalade has but other than that, it’s the winner of that contest. Also a repeat prompt button for Navigation is sorely needed. There’s no perfect car but if you need luxury, safety and space the Gator is actually a great Value. I loved it so much I bought my new Gator rather than lease it! Update: would like to have a suspension tighten switch. The only way to tighten it up is to choose “Excite” on the drive select knob. I’d like to tighten it in “Normal” and “Conserve”. The previous generation had separate selections for transmission and suspension. Bottom line is it’s made proudly in Louisville KY and it shows because it’s my first American car that came to me with no defects!
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Best Large SUV
Joe, 06/21/2018
updated 12/27/2022
2018 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
16 of 17 people found this review helpful
World class interior on black label,on 93 octane 0 to 60 mph in 5.6 seconds, top notch tech,easy to use,tons of interior room and storage areas. Third Navigator -by far the best. Now it is really big and it is pricey,but cost competitive to Mercedes and Infinti and Caddy. Other car is a Caddy CTS -V so I understand performance and handling. The Navigator is really good for a 6000 lb. vehicle. After about 6 months and 2000 miles only complaint is a little lack of smoothness on downshift just before stopping. Love the heads up display.After 7500 miles trans issue was improved by software update. Was not a big deal nothing else at issue.After 8500 miles still great -battery replaced under warranty was likely due to lack of driving so no big deal.Don't put a lot of miles on it but did take to Florida from New Jersey and got about 22 mpg and it was really comfortable.
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Great ride, but so hum for kids
JC from St Charles IL, 02/08/2019
2018 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
16 of 17 people found this review helpful
The ride, quality materials and others are great on this vehicle. Many have already highlighted the PROS and I agree with them. This is from a 4 month ownership review of four "not worth it" aspect. 1) $2K rear entertainment system is not worth it. First, the dual screens are not touch screen (why not?) and to compound it, the navigation is too awkward and frustrating. Second, the screens have to be sync'd to the car speakers via bluetooth, how awkward - we experience sound delays and you have to pair the bluetooth after each ignition, for which you have to navigate the complicated screens and wait for the sync. Why not just a dedicated, simple wire connection (and bring the cost down)? 2) 3rd row gets a lot of the exhaust sound. You would not notice this unless you've experience it in real world situations. The droning sound is annoying in mid-long trips. Extra sound-proofing is required for $90K+ vehicle. 3) Climate change take the entire user interface/navi screen. When you need to see the navi route, its obscured by the single large dial that tell me that the climate fan is changed from 2 to 3 speed and then you wait for it disappear. Its not a good design. 4) I heard of the parts shortage that's slowing down vehicle production and in Nov, just 3 weeks of ownership, the vehicle got rear-ended and that when I fully understood the supply chain issue. The vehicle was brought into a Lincoln authorized body shop for the rear bumper and underlying plastic pieces to be replaced. We were given a 1 week turn-around time. The body shop called and told us that the parts were back-ordered (even after we were assured that the parts would arrive that week). Regional Ford/Lincoln parts depot quoted a new delivery the following week. Again, the body shop called to tell us there was a delay in the parts delivery due to back-order. This happened 2 more times. We waited and waited. Finally after 6 weeks at the shop, the repairs were completed. Lesson learned.
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