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Used 2019 Lincoln Navigator Consumer Reviews

4.0 out of 5 stars
51 reviews

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We have a limited number of reviews for the 2019 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
5 out of 5 stars

Awful entertainment system

Rebecca, 02/27/2019
2018 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
9 of 9 people found this review helpful

I never write reviews but don’t want anyone to make the same mistake that I did by buying the Lincoln entertainment system. This is the worst entertainment system i’ve Ever seen in a car. The system is completely separate from the car itself (like sticking 2 iPads on the back of the seats) and can not be controlled from the front easily. It also is not integrated with the car sound system (my kids are too little to wear headphones) so that I can not have something play on the entertainment system through the speakers & have it switch to a phone call on Bluetooth because rather than having the entertainment system wired to the sound system, it’s just a Bluetooth connection for the sound with the entertainment system. So basically i need to choose between screaming kids or taking a phone call safely in my car. Would have expected better from Lincoln. Nobody in Lincoln or the dealership wants to take responsibility for this awful system they sold me.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Lincoln Luxury

Douglas Finch, 01/07/2019
updated 01/08/2020
2018 Lincoln Navigator Premiere 4dr SUV (3.5L 6cyl Turbo 10A)
8 of 8 people found this review helpful

I purchased the Premier/base model with two wheel drive. I wanted all the luxury without the high price of the other models. It comes standard with navigation, blind spot monitoring, front and back parking sensors. I didn't want a sunroof or the technology package. I mainly wanted the 20 inch wheels which provide a smooth ride without needing adaptive suspension that comes with the 22 inch wheels. You also fixed steps instead of automatic steps on the side. Once you are inside the interior and seating are the same as select and reserve models. I got a great deal for 68,900 so my depreciation wont be as great as the higher end models. I have averaged 21mpg over the first 4000 miles.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Almost Perfect

Gator Driver, 09/23/2018
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
12 of 13 people found this review helpful

What's not to love about the new Navigator. I'm coming out of a Denali, and there's simply no comparison. Much better interior space, and much higher trim level then Denali or Escalade. I appreciate the amount of power available as well as the fuel economy. For the overall big SUV luxury category this is the new industry leader. There is only one detraction - the rear Air Conditioning. The AC simply can't keep the second row cool, and the third row doesn't have a prayer. I took my Navigator in for service. The company is aware of the issue, but as of yet - does not have a solution. If you live in a warm climate and/or expect to have many rear passengers - please be ware. Other then that, this Navigator is a joy to drive, allowing all to arrive in comfort and style!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Have owned for a year now... here’s the take on it

Kim P., 09/01/2020
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
11 of 12 people found this review helpful

I traded my 2015 Cadillac Escalade for the Navigator L. After one year, here are the facts... Hate and I mean hate the rear seat entertainment system - DO NOT opt for it - it was a $2000 con (it can’t be controlled from the front so toddlers can’t use it) - Lincoln just shrugged its shoulders. After a year, mine still has the plastic on the screens - useless. Love the seats and the ride compared to the Escalade. Hate the piano key shift - thought it was cool until doing 3 point turns. Getting any parts for the car is a nightmare right now (COVID). Safety features like the backup cameras are much better on the Escalade (camera does not auto switch to front camera when put in drive after backing up - the Escalade does this automatically). If Cadillac upgrades their seats and reliability, I will be returning my business to them.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great family hauler!

Anish Kadakia. , 01/06/2018
2018 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
26 of 31 people found this review helpful

I had to get a larger car because of a growing family. Owned the Gl450 which is a great suv. Had some electrical issues but that seems to come with the territory of a Benz. The new navigator is impressive. Looks are great. Drives like a much smaller suv. Interior is very upscale and seats super comfortable. We love it as a family. Roomy and great ride. It’s only been 2 weeks so no answer in reliability. But they pickup car at home and give a loaner so it’s a low stress issue.

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5 out of 5 stars

The luxury SUV you’ll ever want to drive.

Brosky, 11/23/2018
2019 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
16 of 19 people found this review helpful

I went from luxury sedans all of my life to a Black Label Navigator. By far the most comfortable vehicle I have ever driven. Just drive one first to see if if the size to too difficult to maneuver. It took me a couple of days but piece of cake now. At stop lights on lookers stare. It an awesome ride. Brosky

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

If not broke, don’t fix it.

Michael Potter, 03/24/2018
2018 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
15 of 18 people found this review helpful

I have had at least six 4x4 Navigators, latest is 2018, all two year leases. Extremely reliable and capable. Safe! A great road machine. Tightest turning radius in the industry. Gets in and out of anywhere easily. Great features and comfortable.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Lincoln Play RSE - NO DVD / OTHER ISSUES

SUVOwner, 10/20/2018
2018 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
15 of 18 people found this review helpful

Owned the vehicle for two weeks. My wife is literally crying and wants her 2011 Infiniti QX56 back. Family of 4 children (with a 3 year old) who have become accustom to always watching movies while riding. Wife's disgust with the vehicle is based solely on the Rear Seat Entertainment (RSE) system that has 1) no DVD player, 2) Cumbersome/time-consuming steps to have the RSE play through the speakers, 3) audio through the Bluetooth connection to the vehicle's speakers are delayed, and 4) NO controls on the front screen. There is practically NO integration between the vehicle and RSE; Lincoln should have simply said 'we have no RSE option' go find an aftermarket unit. Lincoln clearly did no functional testing with a family usage of this system - it would have taken placing a mother with a carseat child in the vehicle for one trip to the grocery store to know the flaws. The RSE has much other great technology, but totally missed the mark on the basic functionality. One last thought of confusion from lincoln - no DVD because it is old technology, but they REQUIRE a CD player for the upgraded audio speakers - REALLY???? If your needs do not include a RSE for children, the vehicle is very very nice, and you will enjoy the vehicle. Unfortunately, for me . . .

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

i expected more

mike bowersox, 12/29/2021
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
5 of 5 people found this review helpful

! rear entertainment system is not good. picture is not clear and does not play CD`s, only memory sticks. I have not tried a Roku. 2. Engines sounds like chains are loose when starting 3 Engines sounds like lifters are tapping when running 4 Dealership in Frederick lost its Lincoln Franchise, so when it comes to service, they won't pick up and deliver because I live more than 20 miles away. 5 recall was terrible, took them 3 months to get a fix, that I don't thing worked. 6 my wife is short and she is uncomfortable driving because the head rest won't go back far enough. 7 trans seems to slip but 8 android auto won't answer incoming calls, it did when I first had the car 9 Their call in service is a joke, I explained to them my problems and nothing happened. 10 it is big and roomy It is my first and last ford product. $98k of not happy, going to look at a bmw x7

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Lincoln Luxury

Okladoug, 02/11/2019
updated 02/16/2021
2018 Lincoln Navigator Premiere 4dr SUV (3.5L 6cyl Turbo 10A)
5 of 5 people found this review helpful

I purchased the Premier 2WD edition . I wanted 20 inch tires instead of the 22 inch tires with adaptive suspension. The 20 inch tires provide a much more composed ride at a better price. The premier has so much standard that I didn't feel the extra thousands for a select was worth it. The reserve only comes 4WD which I didn't need. You have much more tire wall that it is less likely to scrape your wheels. I wanted fixed running boards instead of the automatic ones. The seats navigation and revel stereo are the same in the select and premier. I didn't want a sunroof that is standard in the reserve. The best thing was my price of $68,900. When I decide to sell in a few years my depreciation wont be so dramatic. After 7000 miles my mileage has been 20.7 miles per gallon. I couldn't be happier with my burgundy velvet Navigator with cappuccino interior. I also have a dedicated stand alone Lincoln dealer. Their service is amazing. After reaching 40,000 miles I have averaged 21.0 miles per gallon using regular gas in conserve mode using auto stop start. I traded in my 2016 Lincoln MKC 2.0 liter AWD which averaged 23 -24 mpg. The drop was marginal considering the huge increase in space and horsepower,

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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