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Used 2015 Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A) Consumer Reviews

4.1 out of 5 stars
22 reviews

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5 out of 5 stars

I still love this vehicle, no regrets!

moon63, Wichita, KS, 12/29/2015
updated 07/06/2018
Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
69 of 70 people found this review helpful

I purchased this vehicle for three reasons. The first being, I am a empty nester, 2nd I am retiring soon, and lastly I wanted to own a vehicle that would be fully equipped with all of the bells and whistles. I deserve it! Having the vehicle for one year, I could not be more pleased. This vehicle is worth every penny that I spent. It is a very good looking car, and holds itself quite nicely compared to other small luxury cuvs. I have been getting exceptional gas mileage in the city. This vehicle handles quite nicely and is very quiet. I have read reviews where some critics argue that it does not handle like some other sport cuvs. If I wanted a sporty car, I would by a "sports car." I want a smooth, quiet, soft ride. The safety features, the technology, real leather heated and cooled seats, you cannot beat it for the price. European vehicles would cost a lot more with the same packages. I know this for a fact! I have owned my share of European vehicles and base my statement on actual ownership. This is a vehicle worthy of being referred to as a luxury vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.25 out of 5 stars

Shocked

olekiller, Brooklyn, NY, 01/13/2015
Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
39 of 41 people found this review helpful

This is my 1st cross over. I also own a 2014 volvo s60 t6 awd that I love dearly. But this car got me in the sweet spot and i'm a 27 year old. If you're looking for 0-60 times or engaging performance looks elsewhere. But if you want a car that can carry some bags and make driving after a long day the easiest thing in the world. This is your one of the best option. Sometimes during hwy driving I purposely take the longer route so I wont have to get out(no lie) its so easy to drive. I would've never looked at lincoln before. The only thing I hate is the placement of the gear change please give me a stick back.

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5 out of 5 stars

Wow great car!

BC, Buckhorn, KY, 10/07/2015
Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
51 of 56 people found this review helpful

I was getting a little tired of getting in and out of a small car everyday and went looking for a mini-luxo-crossover (or whatever you call them, now) for my daily hour drive. Admittedly, the only reason I thought about this car was those silly commercials. But still, I took a look and was surprised. For the sticker price on the lot, you cannot compare this to some of the cars mentioned in Edmunds review. I put $45k as a top on what I wanted to pay. My local dealers did not have an MB GLK or Audi Q5 for less than $47k on the lot. And the only BMW X3 I found under $50k didn't even have nav! Really? Yes, there was a Volvo XC60 or two that fit in my range. But not as loaded as I was able to get my MKC. I got the upgrade 2.3l engine, awd, the nav package, and several other options, including the incredible panoramic roof for $44k before any haggling or rebates. I would say this model straddles segments as it more directly competed in price with the MB GLA class, BMW X1, Infiniti QX50, Audi Q3, and Volvo XC70, all of which I'd call tall wagons. None had the ride height of the MKC. The only vehicle I would say directly competes is the Acura RDX. It did have more space and otherwise had similar features for the price, topping out at $44k. But, honestly, the 3.5l V-6 in the Acura felt gutless compared to the 2.3l turbo 4 in the MKC. That was probably my deciding factor. In all, I'm thrilled w/ my purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

MKC Transmission etc

Mark, Ellwood City, PA, 10/17/2018
Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
18 of 19 people found this review helpful

Second time back . Car has 46k, This time the car had to be towed. Won’t shift- again. No power- again. I have a 2011 Caddy SRX with 117k on it. It’s never been to a repair shop/ dealer except for PM . The Lincoln is now on number four. That in 46k. No way will I buy another unless Lincoln makes some big changes in quality of product.

Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I always liked Matthew Mcconauthey. : )

Tom, Arlington, VA, 01/04/2016
updated 01/09/2023
Lincoln MKC 4dr SUV AWD (2.0L 4cyl Turbo 6A)
32 of 35 people found this review helpful

UPDATING REVIEW. In June 2022, some clown ran a red light -- didn't charge a yellow, he just decided to punch the gas and run a red light -- and caused an accident. Thank God my wife, who was driving to work, hit him rather than him hitting her. Had it been the other way around, she may have been severely hurt or killed, because NONE of the airbags worked. She hit him in the right rear passenger door of his Toyota Camry. Although she had the heavier vehicle, due to the high rate of speed he was going -- clearly over 60 from witnesses -- and her moving rather slowly having just come off the line, making her max speed only 20 mph, the Lincoln was dragged more than 20 feet sideways in the direction he was going, and spun like a top. She had pulled out after waiting for cross traffic to clear the intersection after her light turned green. Thank goodness a gentleman behind her stayed to ensure the police got the right story. Otherwise, being she hit the other guy, she would have been the one getting a ticket. And as expected, the guy, some Arab, claimed he had the green light and my wife ran the red light. This nice Korean gentleman waited for the police to take his and my wife's statements, and then pulled the police aside to ensure they had the facts. When he explained what happened, as he'd witnessed it all right in front of him, they paid more attention to the skid marks, end positions of the two vehicles, and the nature of the damage. They then promptly ticketed the other driver. That is about the accident. I mention this to lay the foundation of this complaint, which is about Lincoln as a company. We loved our MKC. It had 79,000 miles on it, and yet was like new. NEVER had a repair done. Only maintenance, and a couple minor recalls. Yet in this accident, in which USAA totaled the vehicle -- they did some once the figure went over $16,500 and they weren't even done yet -- again, the airbags failed. The dashboard under the steering wheel popped open, and a bag fell out on my wife's legs, but never inflated. Meanwhile, nothing else was observed in the vehicle. I called my dealer telling the service manager what happened and asked where the other airbags were on the vehicle. I asked him to confirm that I understood there was supposedly one in the steering wheel and one in the header panel. He said he didn't know and I had to speak with Lincoln. He gave me what was supposed to be the phone number for Lincoln Customer Service, but it was Ford Roadside Assistance. He'd just blown me off. NOT a good start. Calling back and complaining to the sales manager, he gave me the right number. I provide all the information on what happened to the gentleman I spoke with, but he seemed more concernede about a law suit than anything else. He asked, "Are you making a claim?" I said no, no one was hurt, but I was concerned about the airbags. I noted we would likely have to replace the vehicle, considering the amount of damage done, but wanted to know what went wrong. I wanted to know if Lincoln had information on this happening before, and if so, what was being done about it, if anything. He said he had no information and that I would get a call back from their office of "General Counsel". I said that's absurd, they are lawyers and lawyers aren't going to be able to answer technical questions. I needed a technical person; an engineer who knows the vehicle. I was nonetheless told GC would contact me in 10-14 days. Needless to say nothing of the sort happened. They blew me off. I tried calling two other dealers, all who simply pushed me off to the same customer service number. NO ONE from any dealer would talk about the airbag system on their vehicle. I called several times trying to get hold of the owner of my dealer -- Britt Ford/Lincoln -- but neither brother was ever around. I tried two more times with the customer service number, but this time was treated abruptly and blown off by smarmy smart mouths who clearly didn't want to deal with this matter at all. They kept telling me I had to call the dealer. I told them the dealers (three of them) refused to discuss the matter and simply kept pushing me back to customer service. One clown actually said, "Well that's their perogative." I finally got fed up and said, "Alright. That's enough! I want the name of the CEO for Lincoln and the corporate address to write that person." I did this on two occasions with two different "customer service" reps, only to be told, "I'm sorry, we can't give out that information." When I said that was absurd, that it's public information, not some state secret, one guy said, "That's corporate policy." I finally had enough. My wife was interested in another Lincoln, but I told her there was NO WAY we were spending our hard earned money on a company that reacts like that. It wasn't some disgruntled employee giving the company a bad name. It was three different dealerships and three separate customer service reps. EVERYONE was refusing to help. The bottom line is we went shopping and my wife chose the Audi Q3. She liked her MKC very much, as did I. But she likes the Audi Q3 even better. I finally reached one of the Britt brothers and informed him of what happened, noting it was too late, that we bought an Audi. He said he was sorry for what we went through. I noted he needed to know that Lincoln customer service, not to mention his dealership service manager, and two other dealerships, all lost him a customer because of their blowing us off. BY THE WAY, I made a report with the National Traffic Safety Board and they conducted and as told if they found this to be a one off, it would be documented, but if they found other such cases, they would conduct an investigation. Well, a week later I was contacted by an engineer from the board with a list of questions noting they were conducting an investigation. They will not share the results of said investigation, but I shared this fact with my insurance company, USAA. The person handling my case there was very concerned about the fact that NONE of the airbags worked too. So, consider this. The MKC was a great vehicle. I understand the airbags are manufactured by someone else. But they are used by the manufacturer. Lincoln, in this case, demonstrated zero concern that ALL the airbags failed, which would have resulted in serious bodily injury had my wife been hit in the accident rather than the other way around. They refused to answer questions, blew me off, and lied about General Counsel contacting me. They not only had no interest in sending anyone to inspect the vehicle to see why the airbags may have failed to operate, but weren't interested in any of the photos I had of the accident. Bottom line -- Ford/Lincoln lost a customer for life over a very stupid response. Their customer service was not even a case of customer "LIP" service. They flat out refused to cooperate. I made yet another complaint months later, just to let them know what we did. That person wrote it up and apologized for what was not a proper response, but I never got a call or letter from anyone. Clearly their management really doesn't give a rat's behind. This is an update from my first input five years ago.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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