Used 2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A) Consumer Reviews
Nice upgrade from my RX 400h
I was very hesitant to buy the '16 model because of the huge grill but I decided I could get used to it. After a test drive I was sold. This vehicle is much, much quieter than my 2006 RX 400h. I will say that I really miss the CVT though. I opted for the Lexus Safety System and the blind spot monitor. The all-speed cruise control works great. It has taken me into freeway stop & go traffic and done fine. I really like the ability to choose the following distance (100, 130 or 160 feet) from a steering wheel mounted button. I'm not as impressed with the lane centering feature so I mostly leave it off. There is a front facing camera that "sees" lane lines and will make steering wheel inputs to keep you in the lane. It feels like there's a little invisible hand on the wheel making slight wheel inputs - which may not be the ones you want to make. It's a very odd sensation. The front camera also can detect human forms over 3 feet tall and will try to avoid hitting one up to about 50 mph. I have no experience with this and hope never to test it. The front facing radar is smarter than I expected it to be. I was afraid of sudden braking when a driver moved into the buffer area between you ant the car you had been following because if you leave a 100 -160 foot buffer in front of you it will certainly happen. However when it happens the system adjusts slowly just like I would. The blind spot monitoring / cross traffic radars in the rear are equally smart and seem to give warning at a greater distance when the car in the rear is closing at a rapid rate. Backing out of a parking space is much easier now when the radar units are looking for cars & the backup camera can recognize people walking behind you & sound a warning. Overall I'm very impressed with the safety systems. The new position prediction lines on the backup camera are a huge improvement over a wide angle camera with no lines line the one on the old Lexus. I also loved my old HID headlights and was very pleased to find the LED headlights gave me an equivalent amount of illumination. The 12 inch navigation screen turned out to be worth the extra money. I can set it up to split the screen to have both nav and my quick dial list showing. The joystick input device takes some getting used to but after a little use I can live with it. The voice recognition system is still poor although better than the nearly nonfunctional system on the old '06 model. I tried to get the nav system to give me guidance to an airport about 60 miles away and the best I could do while driving was to get the system to display the nearest 5 airports - none of which I wanted. I could have pressed my assist button & asked the operator to download the route into my nav system but I just waited until I was within about 20 miles and it showed up on the 'closest' list so I could select it. The nav system does have a HUGE weakness though and that is finding a shortest route during a recalculation. You are better off stopping the car, deleting the route and starting from scratch if you want to modify the route but allow the nav to recalculate a route at the end of your modification. A Garmin GPS does a much better job of both initial routing and recalculating a route. I love the ability to receive texts while driving and having them read to me. Even better is the ability to activate my iPhone Siri from the steering wheel and having 'her' send a text for me using only voice commands. Previously my texts went unread and unanswered until I stopped the car. My vehicle was delivered with the towing prep package. This made it incredibility easy to install a hitch I ordered from a company on the Internet. It took an extra body to help hold it up but in 20 minutes with a socket wrench I had the hitch & electrical connector installed. I'm really pleased with my purchase. Some systems are excellent and others are just ok or need some improvement but overall it's a very nice package.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Vibration Uncharacteristic for Lexus
Major problem with vibration at idle, but much worse when accelerating at any speed. refuse to take this $52,000 vehicle on long trips. It has become an around town car and very disturbing that the Dealer has no idea why it's vibrating after experiencing and agreeing it is not normal. Lexus has also been called and they do have other vehicle with the same problem, but to remedy or how to fix it. Pathetic to say the least as our family has had seven Lexus vehicles and now that we have retired we downsized to one vehicle. The RX350. Not pleased with Lexus or our Dealer with a car just over 5,000. Oh, forgot to make note that the dealer has known about this problem when I brought this to their attention at 994 miles on the Vehicle. Beware RX350 owners as you may not even realize you have a problem. We purchased our RX350 in January 2016 and the vibration has, in my mind, is caused by a faulty engine or transmission.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Base 4dr SUVMSRP: $21,7078 mi away
- Base 4dr SUVMSRP: $24,9984 mi away
- Base 4dr SUVMSRP: $24,4958 mi away
Lipstick on a pig
An update about two items. Lexus replaced a piece on my exhaust system after I noted that change on a Lexus owners user forum. It apparently is not something Lexus communicates to owners but my Lexus dealer service department helped push to get this done. It has improved the quietness of the car but I do still warn owners that Lexus does not have their back. I also replaced my original equipment Bridgestone tires with Michelin which has also made a significant improvement in ride, handling and quietness. I have always used Michelin tires and would not buy Bridgestone tires again. At least in my experience they have poor wet weather traction and are noisy. Am surprised Lexus even offers them on their vehicles. Car seems to run real well now but I do not recall having to jump through so many hoops with my Toyota’s I have previously owned three new Toyota’s: a Camry, Avalon and Highlander. I loved them all for their quiet refinement and great reliability. I thought I’d try the luxury RX350 and bought a new 2016 version. What a mistake. I like the cars style but the driving experience is very unrefined. The drivetrain is crude sounding and the transmission shifts like a manual transmission with a bad clutch. A noticeable vibration occurs at about 1500 rpm and makes the engine sound like a cheap 4 cylinder from the 1980’s. The supposedly cheaper Toyota’s were much more refined. Can’t believe they call this a luxury car. The infotainment system is so poorly designed that it is borderline dangerous to use. Have driven loaners from the 2017 model year and they are little better. Very poor value compared to the sister Toyota division. Have complained repeatedly to Lexus and they say the car operates normally. If you consider an RX I’d recommend a very LONG test drive. Wish I had done the same but expected at least the same and hopefully a better experience than with Toyota division products. Be forewarned that Lexus Corporte will not have your back when problems occur.
- Safety
- Technology
- Performance
- Comfort
- Reliability
- Value
noisy car
Car has an annoying drone noise when starting up and driving. Was told it was the exhaust and Lexus was designing a new system which when available would be installed. Have not been notified yet after 4 months. Intend to check with dealer to see what is happening. My guess is that if they are serious, the new system will be on the 2017 models and will then be available to be replaced on the 2016 cars for the people who complain. Since last posting, dealer replaced an exhaust assembly that Lexus Rep. suggested and car is fine now. It now sounds like it should for a Lexus. I am once again driving the Lexus I expected I would. Traded car for a 2017 RX 350 with all the available safety options and find the car to be quieter and more responsive than the 2016 was. Exhaust problem no longer is an issue and overall the car is now a pleasure to drive.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Unfair knock on the looks
We bought our AWD version in silver and the grill integrates well it that color. We came from an 07 MDX, a car also criticize for its looks. Eventually it grew on everyone. In time, the RX's styling will be considered right in line with what everyone else offers. About the rest of the car,,, It exceeds our expectations. The ride quality is unbelievably smooth, so much more than the Mercedes we were considering. And acceleration is more than adequate unless you like drag-racing at every light. We are very happy with the value of RX compared to the Benz and 2016 MDX when you get most of the bells and whistles. Even though the gas mileage was far lower (18mpg) than advertised no regrets about our purchase.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value