I recently traded my 2008 BMW X5 in for this 2011 Lexus RX350. The main reason I got rid of the BMW was because of the horrible and I mean horrible reliability, and everyone knows if you wanted a reliable luxury car you choose a Lexus. We've had the car now for a couple days and the transition was much easier than expected. The Lexus has many more features than the old BMW and it's MUCH more comfortable, the ride is smooth, the interior is well appointed and the cabin is very quiet when driving. Very happy that we chose to buy the RX350, you won't regret it.
I just purchased the 2011 RX350 and I love it even after driving Mercedes sedans for the last 8 years the transition was easy. It's fun to drive, I like the space and it still has the feel of a luxury vehicle. The problem, my smart key is not very smart. You should be able to lock and unlock doors and start the car with just a touch or the hand or push of your finger. NOT!! My new RX350 has now been at the dealer for the same amount of time that it was physically in my possession. They keep saying, "the corporate office is working on a solution".
Having some experience with Toyota (used to work for the company), I'm pretty familiar with their technology and at the same time must say that I'm disapointed. Me and my wife bouhgt the car fully loaded with the tow package and after 1300 miles the transmission went out, wow that was a shock to me. Please don't get me wrong, I still think it is a great car but for over $40K I expect a lot more. Of course it doesn't happen every day with Lexus products but when it does happen to you I'm sure all of us would have doubts. The drive is OK, but if you are for more sporty style of driving go with the German car, mainly Audi Q5 which I drove and it blew me away, it's handling and resposivness.
Where do you put your stuff in this car? No place for pens, note pads, etc. for the driver. The storage in the center console is very difficult to access. And the cell phone charger set-up!!! That has GOT to be improved.
The RX 350 is a very well thought out car and quality is evident throughout. The interior is sophisticated without "trying too hard". We got the AWD with navigation, comfort, premium, and tow prep package. The seat ventilation is wonderful in the summer time. I'm also in love with the proximity key and the personalization settings of the vehicle. The navigation takes some getting used to, but the hard drive-based navigation is a lot snappier than portable units and DVD-based Nav I've used on other vehicles. Passenger and driver comfort are amazing. There's plenty of room for 5 people, though I miss the 3rd row seating of my Honda Pilot.