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Used 2019 Lexus NX 300 SUV Consumer Reviews

4.0 out of 5 stars
24 reviews

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Pros
Cons
5 out of 5 stars

Best SUV in the class for the comfort and price

wish1202, 01/12/2019
2019 Lexus NX 300 F SPORT 4dr SUV AWD (2.0L 4cyl Turbo 6A)
35 of 35 people found this review helpful

Great overall luxury SUV for the luxury/price/performance compared to a Honda, Hyundai, Acura, Mazda, or Volvo. It is probably not the sportiest SUVs for ride enthusiasts, but comfortable and smooth. Great acceleration for a 2.0 T engine compared to many competitors. Visibility in blind spots is average, but any standard safety features more than compensate for that. Make sure you get a NX 300 manufactured after 10/01/2018 to get the best entertainment features. Paddle shifters are surprisingly fun - transmission is quick with little to no jerk. F Sport trim is a looker - love the front grill and seats.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

No Bias Report Good and Bad

LP, 03/04/2019
updated 03/08/2023
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
118 of 126 people found this review helpful

Took our new 2019 NX300 w/17 miles on a week long vacation to Florida from Texas. 2800 miles. Negatives: #1 Cargo space is fine for 2 people WITH the rear seat down. Take your luggage with you when you test drive. If you take this vehicle on a long road trip with large luggage, a third person will be super cramped. #2 Auto climate control is the worst I’ve experienced. My 2 Fords did/do a better job. I constantly had to readjust throughout the trip. #3 Lexus designers dropped the ball on the HVAC control panel angle. On sunny or bright light days you cannot see or it is very difficult without changing your sitting position to see the LED lights for most of the buttons away from the driver i.e. front defrost, rear/mirror defrost, recirc and A/C. This should not be dependent on sitting position. It should have been angled downward a few degrees and problem solved. I still scratch my head wondering how this design flaw made it to production. #4. Infotainment menu mapping is cumbersome. You pretty much have to use the voice command...which can be slow and frustrating as well. But it’s not completely awful, just not luxury car-esque. #5 Steering is a chore at times around curves. I use less effort in my F-250 4x4’s with 33” tires than this little suv. Again it’s not awful, just weird and catches me off guard at times needing to put more muscle into the turn. #6 Along the same line as the steering, braking. I find myself needing more foot/leg effort bringing it to a full stop. I have to be super light on the initial touch but then push harder to complete the stop than larger vehicles driven. It also “pitches” forward more than my liking....rear brake adjustment needed?...not sure. #7 Outer sliding moonroof....SMH...thought this wasn’t available with the Nav package and didn’t want it but ours came with it....I hate it! It catches too much wind and so it is useless over ~20mph UNLESS you don’t care to hear anything but wind noise. I prefer the normal hiding moonroof. I feel the headroom gain is negligible and a waste of $. We used the normal hiding type in our Explorer a lot. #8 Remote start! Holy cow! Biggest letdown and may have affected my purchase decision had I known how cumbersome it is to use. Enform app is hit/miss, to use the keyfob is a ridiculous joke AND the engine turns off when entering the car! What? That’s the dumbest thing! SMH The GOOD: #1 Excellent power! #2 We got up to 31mpg when driving under 80mph. 25mpg in town and over 80mph. #3 Nice smooth ride for a small suv...AFTER I checked the tire pressure and lowered them from 40psi to the manufacturer recommendation of 32psi. Not sure who put 40 in them or why. I was critical of the ride quality until I thought of checking the TPS menu, checked the door seal label and adjusted them accordingly. Night and day difference! Or should I say rock and pillow difference. #4 Seat comfort is one of the things that impressed me. I have lower back/sciatic trouble and was able to stay comfortable the whole trip without having to readjust my seat or use NSAIDs. This was one of the best features why I chose the NX. And it seemed more comfortable than a 2018 RX we test drove. IMO. #5 Interior surface designs are very luxury car feeling. It is a great traveling suv...for 2 people. #6 I’ve had sports cars and this thing hugs the corners well with minimal body roll. #7 Adaptive/radar cruise control takes some getting used to but when you get the hang of it and where it is best used, it is an awesome innovation. Love it. #8 Navigation worked better than my iPhone map app. Had both running and the Lexus Nav re-routed to miss heavy traffic when my iPhone app didn’t. I got a kick out of the prompt tone because it reminds me of the inflight alert tone on an airplane. Dumb, but it’s the little things in life....#9 Auto dimming high-beam functioned well. Overall it’s a nice little crossover suv that performs well, handles well, is comfortable for 2 even on long trips, has some flaws but aren’t death flaws just disappointing, luxury feel cockpit, high end interior design and exterior lines are superb, best styled crossover overall on the market (IMO), Lexus quality. We chose it over the GLC Coupe(ride quality & lack of features), GLA(no real comparison), XT5 Cadillac (styling/reliability ), RX 350(style preference) and F-pace(interior design & lack of features). UPDATE: Enform app has been updated and more reliable. Car still doesn’t ride as smooth as we were wanting even after 12k miles. We had it in service for an odd issue but they stated no issue; the ventilated seats start to heat up the top back area of the seat when on, so now we don’t use the ventilated seat feature. Had a few instances of rough idle like it wanted to stall be they said no issue there as well. Not what I expected from Lexus. Update 2: At 15k miles the stock Yokohamas were worn out. Typical with Toyota vehicles I’ve been informed. To improve the ride I tried some Goodyear Quietride all seasons. Ride smoothness is noticeably better with these. Unless you have 40psi and a rock hard ride, 19mpg city/25mpg is the best we get even in eco mode, which doesn’t do well for long road trips due to its range per tank. And requiring super unleaded doesn’t help the issue. No issues with anything so far. Just like the day we bought it. Enform app is better now since some updates.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Amazing looks and acceleration (for an SUV)

Velin, 09/25/2018
2019 Lexus NX 300 F SPORT 4dr SUV AWD (2.0L 4cyl Turbo 6A)
34 of 36 people found this review helpful

Everything so far is amazing with the car. The upgrade screen seems huge and can be split to show different things at a glance. The safety features such as parking assist and lane change warnings have worked well when I tested them. I'm coming from a V6 sports coupe with quick acceleration, so I was surprised that the NX300 was only slightly slower in that department. I expected an SUV to be much slower. There is some body roll if you take a turn too quick, but again, my only comparison is a low-to-the-ground coupe. The main issue I have is that the front seats are narrow. The sides come up almost vertically with some stiff and barely flexible material inside. If your rear end is too wide, seats will be even less comfortable. My previous car had slightly flatter seats, allowing for more room. I must note one of the things I was not concerned about was cargo space. Coming from a small coupe, anything space wise was an upgrade for me. If you want a large SUV with serious storage, the NX may be too compact for you. Overall this is an amazing car, and if you get the F Sport trim, you will have the aggressive styling on the front grill.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Make your next be NX

Paul B, 08/20/2018
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
33 of 36 people found this review helpful

From style, to performance and cost, the NX300 is the way to go. Service includes lifetime washes and incredibly friendly people. You can both see and feel the luxury built into this lower end luxury SUV. Save on the $2,000 Navigation system as the vehicle allows you to display your map and routing right from your phone. 👍

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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4 out of 5 stars

Smooth riding and comfortable

ComfortableRide B, 01/16/2019
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
18 of 22 people found this review helpful

Enjoying this vehicle a lot based on it's space and comfort level. Infotainment still leaves a lot to be desired with functionality and ease of use, but not the worst I've encountered.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Bad blind spots

Lisa, 06/03/2019
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
16 of 23 people found this review helpful

Because the windows are so narrow you can’t physically check your blind spot. I have to rely on the blind spot detection in the rear view mirrors

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

It's a Toyota

Jay, 07/16/2019
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
18 of 28 people found this review helpful

When considering new cars, we were debating between this car and the RDX, but the RDX was riddled with safety complaints so we opted for this instead. If you're looking for a Luxury Crossover, that's fun to drive and fuel efficient for its size, the Lexus NX is not it. It only takes 91 octane fuel, and it guzzles it like it's at a happy hour. Even when driving efficiently, the fuel doesn't run for more than 330-350 miles which is about 20MPG. If you really want to feel the performance of the Turbo, you're probably dropping down in fuel economy of 17-18MPG. If you're driving in Econ Mode it's essentially a Toyota RAV4. The front seats are very narrow, so if you're an average sized person, you'll start to feel sore after about an hour of driving. The instrument cluster placement is a little odd, if your steering wheel is at a normal height, you can't see the odometer or trip computer, if you move it down far enough to be able to see it, then the steering wheel is too far into your lap. Cargo space is limited, rear seats don't fold down flat so not exactly efficient. Rear seat legroom is limited as well.

Safety
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Value
2 out of 5 stars
Report Abuse
5 out of 5 stars

Affordable Luxury

Tony, 10/05/2019
updated 10/07/2020
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
4 of 5 people found this review helpful

Great vehicle. Drives very smooth, excellent features, comfortable seats, luxurious yet sporty. The Infotainment System leaves a bit to be desired. I find the track pad annoying, distracting and not user friendly!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Undecided

Natalie T, 03/02/2021
2019 Lexus NX 300 F SPORT 4dr SUV AWD (2.0L 4cyl Turbo 6A)
4 of 5 people found this review helpful

If you like quick acceleration from a stopped position, this is not the car for you. Once in motion and if there is a need for quick acceleration, it is great! This car has a smooth and quiet ride, which Lexus is known for. I do not like the positioning of the head rest and do not feel comfortable or relaxed when on a long drive because of this. Still debating if I will keep this car.

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5 out of 5 stars

Love the new NX 300

Stephy, 12/26/2018
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
8 of 12 people found this review helpful

This is my first experience owning a Lexus and I absolutely love it!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Not up to expectations

FNichols , 03/24/2021
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
6 of 9 people found this review helpful

The interior is a bit cramped. The infotainment system is far too challenging to operate. Highway road noise makes conversation or using speakerphone nearly impossible

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1 out of 5 stars

Not a real SUV

Andy, 04/12/2022
2019 Lexus NX 300 F SPORT 4dr SUV AWD (2.0L 4cyl Turbo 6A)
4 of 8 people found this review helpful

Limited ground clearance and passenger car tires mean the Lexus NX is no better off road than a Toyota Camry, Lexus ES350 or any other similar cars. Performance on Forest Service roads around Prescott and Sedona was miserable. At 6' 1" entry and exit was difficult, the NX is a very compact SUV. 2 shoeboxes almost filled the rear cargo area, don't bother with a Costco membership if you have a NX unless you like frequent trips, one Costco size package can easily fill the cargo area.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

I would not buy a lexus again..

Rf, 04/07/2019
updated 04/21/2022
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
19 of 51 people found this review helpful

I forgot to mention how loud it is in the interior. Once again Lexus said..and this is a quote ..nothing we can do. My interpretation..get over it we do not care. We have not gotten over it...it is even louder. After 2 years my low opinion of Lexus amazement continues. I would not repurchase any lexus. There are more 60k cars in the pond.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Great Grandmothet switched to an SUV.

J. Tatum, 01/15/2019
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
3 of 7 people found this review helpful

It does not have a lot of room in the trunk area. There is plenty of room in the back seat for 2 baby car seats but no one else could set back there.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

Great SUV

Rafael Manautou, 09/08/2018
2019 Lexus NX 300 F SPORT 4dr SUV (2.0L 4cyl Turbo 6A)
4 of 14 people found this review helpful

Trade 2015 NX200T for 2019 NX300 and with all new extras you get of the F sport is a dream come true.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Traded RAV4

neel, 01/20/2019
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
2 of 7 people found this review helpful

small SUV perfect for single person.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Red NX 300 Dream Ride

kenc, 06/30/2019
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
1 of 7 people found this review helpful

find a dealer willing to work with you on the cost of your lease.

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5 out of 5 stars

Great price for luxury.

Donna Szollosi , 08/17/2021
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

This Lexus NX300 is my happy place. Luxurious and loaded. Love my car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

My Lexus

Cartwright, 03/15/2022
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Best car I’ve ever owned. Buy the packages, you won't regret it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Love it!

Micki, 01/03/2023
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

My second Toyota product, but first Lexus. You bet the past 19 years, I’ve been a solid Honda consumer. I leased one Honda, two Acuras, and bought a CRV. Never had issues with any, except my 2021 RDX. Same as those that others are experiencing. Traded it in for the NX 300, can tell the difference immediately. I’m sold!

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4 out of 5 stars

used 2019 Lexus NX 300

dav, 05/24/2023
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

O.K. so far no any problem

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5 out of 5 stars

Best mid sized SUV!

Kiki, 09/17/2023
2019 Lexus NX 300 4dr SUV (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

The Lexus NX300 is a very comfortable smooth riding car! Just the right size for my husband and I and a few grandkids. Feel very safe also

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Excellent car!

Vince, 09/19/2023
2019 Lexus NX 300 F SPORT 4dr SUV (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Reliable, luxury and worth your money!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

this car is for young and retirees

marty, 01/01/2024
2019 Lexus NX 300 4dr SUV AWD (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

pros 1-it looks good 2- seats are comfy 3- reliable cons 1- premium gas 2- not for family 3- infotainment is not what you expect

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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