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Used 2020 Lexus IS 350 Consumer Reviews

4.5 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2020 IS 350, so we've included reviews for other years of the IS 350 since its last redesign.

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Pros
Cons
4 out of 5 stars

2014 Lexus IS350 F-Sport

Joel Corprew , 02/05/2018
2014 Lexus IS 350 4dr Sedan (3.5L 6cyl 8A)
11 of 11 people found this review helpful

Owned this car for about 5 months now for my wife and we love it I occasionally drive it now and then. Coming from a 2012 MB C250 it’s definitely an upgrade. With 306hp you don’t really feel it since the car is somewhat heavy but you do feel the torque of 277 at a dead stop and you floor it. But once it’s up there it speed it tends to fell sluggish compared to other cars. The ride is smooth and quiet. Too quiet for me to be honest but hey your buying a Japanese luxury car. My only complaint is the voice command is extremely trash. It either won’t understand what your saying or do something completely opposite. Entering an address is a pain because 7 out of 10 times it’ll be wrong so I just use my phone. Haven’t had any major issues on this car since it is a daily driver miles will go up fast

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5 out of 5 stars

Love This Car!

Jason, 12/12/2015
2015 Lexus IS 350 4dr Sedan AWD (3.5L 6cyl 6A)
12 of 13 people found this review helpful

I got a '15 CPO Fsport AWD Nebula gray - After etensively driving the '14 BMW 328i & 15 Audi Q50 - the overall exterior lines, road performance and overall ride quality of the IS350 outperformed its competitors. Pros: Though it lacks the horsepower at the line of the Q50- it Brakes and handles like a dream at high speed - put it in sport ++ mode and the suspension brakign and handline tighten and you actually feel really safe takign the turns at high speed! The Rioja red F-sport interior includes the race stitching, metallic side panel, F-sport badging, and maybe one the coolest LED instrument gauges out there. At first I hated the front grill, but seriosuly go see one of these in person - it looks mean - the side profile and sightlines in the fsport version are some of the prettiest on the road imho. Have only owned this for 2 weeks - so havent test it for winter conditions but the all seasons shoudl be fine with awd. I have it in sport & ++ mode a lot so my mpg prolly not the best. Cons: The backseat is pretty small unless you have little kids like me, legroom could be cramped with an older family. Make sure and get the protection package put on it, as you will get rock chips on lower sitting front end.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Lexus IS 350 for sale near you
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5 out of 5 stars

Switched after 4 BMWs and a lot of problems

Mike H, 11/15/2016
2014 Lexus IS 350 4dr Sedan (3.5L 6cyl 8A)
21 of 24 people found this review helpful

I am a self admitted car guy. I have had no less than 8 cars since 2000 and have either driven BMWs or Volvos. I see a lot of posts about Lexus vs. the BMW. I would ask the BMW owner to specify when they are reviewing their car-is it before or after 50,000 miles. I have had a 3 series, 5 series, 2008 X-5 4.8 L and a 2014 X-3. In 50% of my BMWs, I had major mechanical issues in or around 50,000 miles. Without hestitation, my favorite car was my 2008 X-5. It was fast and luxurious, but after spending 3 days at the dealer for a high pitched transmission whine, I decided not to wait for the full repair bill. I recently picked up a 2014 Lexus IS 350 F sport with 19" wheels. The car is an absolute blast to drive and the interior is amazing. I find the sport+ mode super responsive with an engine that has no lag and keeps giving. What makes me love this car is the reliability. With the BMWs, I was constantly worried about a major repair bill-with the Lexus, which I bought with 39,xxx miles, I feel like the car is just getting warmed up. It's a car that is both reliable and fast and one I can see myself driving for a long time. It clearly is not as fast or tight as a 335, but it's way more reliable.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

Aging Well

Field110, 10/26/2020
updated 04/30/2021
2019 Lexus IS 350 F SPORT 4dr Sedan AWD (3.5L 6cyl 6A)
11 of 12 people found this review helpful

A one year review on a 2019 IS350 AWD F-sport 2. So far 6,500 trouble free miles. Car is a daily driver in all conditions, handles good in snow/ice, running high performance winter tires so it could be better. The looks of the car grow on you with the big grill, can see BMW has copied some areas on the new 2021 3&4 series. The Lexus Atomic Silver is beautiful paint, not too soft, a fine cut, polish and ceramic coating makes it look liquid in the sunlight. Brakes are spot on for mild to aggressive daily driving. Adjustable suspension makes a nice improvement in the corners. Now for some areas its lacking. Transmission: 6 speed Aisin is an ok transmission, very lacking in the shift quality of the ZF 8 speed. In eco mode it thinks the engine produces lots of torque at low RMP's and upshifts too early, it sport it wants to hold gears just because someone programmed it that way, in manual mode it tries to shift fast but just causes a rough shift instead, also in the AWD models the transfer case causes and large hump that can get in the way on the left hand drive models. Interior: layout is decent but lacking an adjustable sun visor for the side windows, very poor place to cut cost? Also no option for head-ups display like we see in much cheaper cars and in the competition. Engine: likely on of the most reliable engines in production, but its starting to show its age in lack of low end torque and just ok fuel economy. I do highly recommend if you buy your car and keep it for lots of miles or years, for fun of driving the Genesis G70 and BMW 3 series are better choices if you lease and keep 2-4 years. Update: my car recently had the fuel pump recall, otherwise has been problem free. I did try a new 2021 IS350 F-Sport and i can say the 2019 is a better car. The 2021 update is very disappointing. It does not address several short comings of the previous gen, actually makes things worse. For 2021 the IS 350 and RC 350 had an change in fuel consumption rating, the MPG went up some. From what i can tell it comes down to shift points in the transmission, the transmission in any mode is always trying to get to the highest gear as fast as possible.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Will not buy another Lexus

wasgmguy, 04/08/2014
updated 10/12/2016
2014 Lexus IS 350 4dr Sedan AWD (3.5L 6cyl 6A)
22 of 26 people found this review helpful

Just traded in my 08 cadillac CTS on this new 2014 IS350 AWD. I have been a GM guy all my life and decided to go with my first import car. I looked at BMW, Audi, Ford Fusion and a few others. If you are looking for a true sport sedan, look else were. This is more luxury than sport. It has a very comfortable interior and perfectly laid out. It does handle great and has very impressive performance. I still think BMW does handle a little better. Audi was a little too stiff riding but had a lush interior. But Lexus fit all my requirements this time. I have only owned it for a couple months, so far, so good. I hope it's reliable as they say. Updated Oct.09/16 Reliability has been OK. Something drained the battery one day, and when taken to the dealer, they had no explanation. This happens to my friends GS350 constantly. The voice activation/navigation is a joke and Lexus should be embarrassed. Lots of road noise for a car of this price. I will be trading this car in for another brand once the warranty is due.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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