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Used 2020 Lexus ES 350 Sedan Consumer Reviews

4.2 out of 5 stars
27 reviews

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Cons
2 out of 5 stars

Over rated

Thomas Thrower, 06/30/2021
2020 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
11 of 13 people found this review helpful

I purchased a 2020 Es 350 new since than the vehicle with less than 5k miles had to have the entire front brakes replace because it was shaking when I apply the brakes. Also the entire safety system fail at 4K and the dealership had it for a month trying to figure out how to fix it after a month it still wasn’t operating 100%. Father more at 75 miles per hour when turning their a shaking sensation. The moral of the story is this car look good but have issues which have not been fix, I believe the Audi A6 have this car beat by a mile performance wise and reliability it’s sad I own four of them and the 2020 looks nice however doesn’t drive like it looks.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Sweet....!

Jimbo, 06/10/2020
2020 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
14 of 17 people found this review helpful

Upgraded from a 2016 ES 350 to the 2020 ES350...what joy, can't say enough about the quality inside and out...looked at Cadillac CT-5 (no thanks) and an Audi A5 before coming back to Lexus...there is simply no better car in this price range...

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3 out of 5 stars

It's OK

Rain on the Parade, 12/15/2020
2020 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
12 of 15 people found this review helpful

My 2012 Lexus LS 460 was in the shop and the dealership gave me a 2020 ES350 as a loaner. It's not a bad car, I'd probably never buy a new one given it's just a more nicely appointed Toyota Camry/Avalon. Coming from the Lexus LS 460, I immediately notice: 1) The quality and weight of the switches and buttons is lower. 2) The doors rattle a bit when they close hard. 3) The driver seat is flat, narrow, hard, and the bottom cushion is also pretty short (I'm not particularly tall and have an average build.) Two-way adjustable lumbar support is disappointing. I wouldn't want to take this car on long trips. 4) The base stereo is atrocious, just inexcusable in a car this expensive. 5) Backseat space is surprisingly close to my short wheel-base LS. As for the drive, apart from the seats themselves, it's smooth but unremarkable. This definitely corners better than my LS. The V6 engine is peppy but coarse and the transmission unrefined. It's quiet and the suspension is well dampened until you hit an expansion joint or something similar with the eco run-flats. The steering is tighter than in my LS but not particular linear. I found the front wheels jerking a bit more than I expected when turning moderately hard. I do like the size of the steering wheel (smaller) here better than the LS. All in all, glad I got this as a loaner but wouldn't ever consider buying a used one without the Ultra Luxury package and the Mark Levinson stereo upgrades.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best of both worlds

Patrick, 03/07/2020
2020 Lexus ES 350 F SPORT 4dr Sedan (3.5L 6cyl 8A)
13 of 17 people found this review helpful

Purchased the Lexus ES 350 F sport with the adaptive suspension, and I couldn’t be happier. Seats are unbelievably comfortable, the ride is smooth, and the car looks sleek and sporty with 19 inch wheels. Plenty of trunk space. I was under the assumption that when the car is in Eco mode, it wouldn’t have very much torque. That’s not the case with this car. I was surprised at the “get up and go“ in Eco mode. The mouse pad is a bit tedious, and takes some getting used to. Information screen is beautiful. All in all, I would say to anyone that is shopping for a Mercedes or BMW: give this car a test drive. Luxury and sport packed into one, and priced reasonably to boot.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Form over function

Faster mid 50s driver , 07/23/2024
2020 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
3 of 3 people found this review helpful

This is still a great vehicle, but they've traded some serenity for style (what sells?). The sharp edges and low-profile tires are not optimal for a quiet cabin. The tires start to produce road noise once you have 5k+ miles on them and, if you tend to exceed 65 MPH like I do, you will hear wind noise from the side windows that was pretty much non-existent in the older, more rounded, models. My son is driving our older 2007 model and I actually find that to be a little quieter/more serene.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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