Initial quality was terrible.. just terrible. Do not believe dealer did anything to prep or check vehicle before handing if off to us. List of issues so far, after 200 miles: 1. Found unexplained loose clamp in engine bay 2. Wire hanging loose below undercarriage. 3. Rear cargo battery compartment cover totally broken. Nothing holding it closed. Major safety issue in my opinion. 4. Check engine light coming on for no reason. 5. DEF fluid low warning, should have been full. 6. Air conditioner only works on passenger side. 6. Infotainment system / Navigation was totally totally useless on first trip. Since cleared up but don't trust it. 7. Car shuts off when shifted to Park whether you want it to or not. 8. Impossible to check DEF, Engine Oil, or brake fluid levels in engine bay. 9. Panels in rear cargo area are very cheaply made. The Land Rover Discovery is currently at the dealer being worked on. Just very disappointed in the car. Will not buy Land Rover again.
Love the car, everything works great, Im getting 22 mpg combine and 28 MPG on the freeway.After 4,500 miles there is no problem with the car, car drives like new and everything works great. Only complain I will have is the trunk space behind the 3rd row. Engine in very powerful and you can feel the power during acceleration. Overall Im very happy with this purchase and my kids love the 3rd row. Car feels very luxurious inside and navigation and all the technology works well. I testdrove Audi Q7 and it felt like a minivan, very low driving position and very small 3rd row. I testdrove Volvo xc90 and I loved the car but the small 2.0 engine concern me so in the end I choose the Discovery and I feel I make the right decision.
HSE Luxury Td6 4dr SUV 4WD (3.0L 6cyl Turbodiesel 8A)
My problem with land rover started from the beginning. This is my first land rover discovery and I loved the look and ride. However, poor knowledge of salesman, poor service department support and poor management of the local dealership as well as corporate office is the worst I have experienced in luxury brands. As much as the car cost, you expect the best customer service from luxury brands which I have experienced with other luxury brands. However, Land Rover?s very slow responses from locan and corporate headquarters to their inability to address the problem quickly is making me very frustrated. It has been four months since I bought the car and I still have not able to use the activity key. They are still telling me it is a software issue that has to be addressed from the corporate. My problem is that why did you sell the car and made it sounds like that you only have to set it up to work. Back and forth between the dealership and the lack of knowledge of what is going on is absurd with the company of this size. I am still waiting and no apologies and they are just asking me to wait. What about the unreliability of their phone app. You will be lucky to have their app working once in may be 50 attempts. You constantly gets poor connectivity alert to just not working app. They still have not addressed the issue. I believe this is a false advertisement in their part that they are selling cars that they are advertising as if the activity key of land rover is working but in reality it is not. How long does it take to fix this kind of an issue? How about their service department? It might have been my local dealership but the difficulty of getting in touch with the service managers to lack of reponse from the general manger when you contact them just amazes me. this will be my last Land Rover. I wanted to experience Land Rover and I do like their car but bad customer service is big part of purchasing a car for me, and it is not worthy it in the future.
Bought this car due to the VW buyback--we had a Touareg TDI, and wanted another diesel vehicle. The Discovery ticked all the boxes: seemingly solid build quality, diesel efficiency, great handling, and plenty of storage space. Its price was less than that of a comparably equipped BMW X5/Mercedes. We also considered a Q7, but there is no diesel option. We have put on just over 2K miles in the month we have had it--fuel economy with 50/50 city/highway is spot on at 25.1mpg. Can't wait to take it on a road trip and see what it can do. It is a great riding vehicle, we have taken it off road a few times at our farm and it handled great--looking forward to the snow to see how it does. Again, this is the most expensive vehicle we have ever purchased, but getting our $ back from VW was a major factor in deciding to purchase it. Complaints: the rear driver's side door was not assembled very well-the arm rest is not flush, but the dealer will fix it. There was also a rattle in the exhaust shield, but that was easily fixed. Thus far, no leaks or other issues. The car is very quiet, and handles well for a vehicle of its size/weight. I would recommend this car.