Used 2021 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT) Consumer Reviews
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Best Car in its class, EX is best deal
UrbanSoul, New Paltz, NY, 11/15/2020
Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
109 of 113 people found this review helpful
If you can still get the 2020 instead of 2021 you get the same car cheaper and with way better headlights and LED running lights. Only other difference from 2020 to 2021 is rear seat occupant alert. Compared to all other cars under 175 inches, 2020/2021 Soul has 4+ inches more legroom for 6' adults in back seat. Cargo 24/62 cf is 50-100% more than all other cars in its class/size Park in the city in spots where bigger cars can't fit. Don't get the bare-bones LX: EX great safety/lux features: Remote keyless entry Cruise control LeatherWrap steering wheel/shifter Forward collision mitigation Lane keeping assist Blind-spot monitor Drowsy driver monitor Keyless entry and ignition Dual-zone automatic climate Heated front seats Rear center armrest 10.25-inch infotainment w/nav Wireless charging pad Cargo cover and space divider
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Bought the Kia
Bob G Denver, Denver, CO, 09/22/2020
Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
73 of 76 people found this review helpful
This is my 3rd Kia Soul. I love them. They are reliable and a bit of fun to drive for an inexpensive car. It has all the tech/ safety features that I was looking for and it even has a sunroof!
Lemon at 500 miles?!!!
Kathy, Haverhill, MA, 05/01/2021
updated 05/04/2022
Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
56 of 59 people found this review helpful
After leasing 3 Kia souls over a 9 year periodI SKIMPED AND SAVED TO PUT A GOOD DOWN PAYMENT ON A PURCHASE... Kia has $10,000 of my money and I have a broken car!!! Transmission issues? Never mentioned! A getaway weekend completely ruined!!! Sat for HOURS waiting for the ‘Kia roadside service’ .. DON’T BOTHER!!!! You will grow old waiting for a tow🤬 I am beyond angry!!!! All the years I leased they were great... the minute I actually PURCHASE a car......crickets. I have had this car for 4 weeks 530miles ... I am heartbroken 💔 -UPDATE- Dan Obrien Kia in Hampton NH provided wonderful service ( and loaner) replaced my broken transmission. BUT… At 1560 miles THAT transmission failed! Turned out it was a ‘rebuilt ‘ part… seriously?!! They tell me it’s common practice to use rebuilt parts😩 I am now at over 6,000miles - fingers crossed that the THIRD transmission in this car will last. I will increase my stars to 2 only because of the excellent service by Dan Obrien Kia.
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Major Problems Transmissions 2020s and 2021s 2022s
tony6620, Ocala, FL, 03/24/2021
Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
57 of 61 people found this review helpful
We bought a 2021 KIA Soul EX August 2021. We thought we had a great little car with all the bells and whistles. When we did our research back in August 2020 the 2019 KIA Soul was the latest report from Consumer Reports. It got very high marks mostly excellent in all areas. We figured the 2020s and 2021s would be the same. We started reading about major problems for the KIA Soul in 2021. The 2020s and 2021s have a major transmission problem. I was told by a KIA Service manager that there would be a recall on the transmission in the future for the Souls. KIA issued TSB SC199_ownr_SK3 on and TSB SC199_DP on the power train. SC 199 states notification to dealer principals advising them of a voluntary emissions service campaign to improve the transmission control module(tcm)logic and, if necessary, replace the intelligent transmission. We have not had any problems with our KIA yet. Kia has a great warranty 10 years or 100,000 miles on the power train. The dealers are not very helpful in resolving the problem. It can take up to 2 to 3 months to get a new replacement. We have read that some owners had to replace more than one. We will take a proactive step and trade our KIA in before we have any problems
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Love this car
Tim , Frisco, TX, 02/18/2021
Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
11 of 12 people found this review helpful
This is my 1st SOUL after driving 3 BMW's and 3 Mercedes. I have been driving now for 2 months and love this car. The EX model has everything I need. The car drives really well. The information system blows away what BMW offered. It has decent power and the sport mode works well. Heated seats work great. I knew it had little trunk space and I am fine with that. I am very happy with my EX.
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