Used 2022 Kia Sorento Consumer Reviews
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Can't compete with our 2012 Town and Country
Got talked into buying the 2021 Sorento Hybrid. Front seats are not as comfortable as our 2012 T&C, rides and drives the same, actually maybe not quite as good. Not naming the dealer, but bought new in Wichita, Ks....they acted like they were going way overboard to allow us 5500 on our T&C, then we see them advertise it for $10990! Was in fantastic shape, only needed detailed. Disappointed in no spare, and thought the mileage would be better being a hybrid. Also the sound system doesn't even compete with the T&C. Live and learn I guess.
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Engine Blown at 3600 miles
Purchased an SX Prestige with 2.5 Turbo at 2100 miles that was a dealer demo. Drove the Sorento for two weeks adding about 1500 miles or so. As I pull in my driveway the engine began rattling really loud. No warning lights came on. Had the vehicle towed to the dealer I purchased from. Was told that the engine bearings failed, causing internal damage . Also there was metal inside of Turbo itself. Was told I was getting a new, updated engine and turbo. New engine has been installed.. just waiting on a new turbo. I’ve been without my vehicle for 12 days now. Very disappointed in KIA. I opened a case with Kia Consumer Assistance requesting a buyback… we’ll see how this goes.
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- EX 4dr SUVMSRP: $25,5255 mi away
- EX 4dr SUVMSRP: $27,99813 mi away
- LX 4dr SUVMSRP: $25,2954 mi away
Transmission Issues
I was very excited when this model came out. We purchased the X-Line and loved the car until it hit 2700 miles (3 months of ownership). Car started red-lining from a stop and wouldn’t shift into 2nd gear. The engine light came on and then the car wouldn’t move when shifted into any gear. Had it towed to the dealer. Transmission went out. Like others - the vehicle is on week 5 of sitting at the dealer waiting for parts to come in so that the transmission can be fixed. Very disappointed. The “stuff” on the car is very nice but seems like the reliability of the X-Line is questionable.
Just like McDonald's... I'm lovin' it
Must order All Wheel Drive! Check out the reviews on Your Tube - too much torque for just front wheel drive. The AWD is awesome and a must have. I've owned it for about 8 weeks(1500 miles) and had a wind noise on the passenger side which was corrected with a new door seal. Fun to drive and the various drive settings make it even more comfortable or sporty depending on my mood. Must say for a top of the line X Drive it is missing the HomeLink garage door opener and the seat adjustment with coordinated mirror adjustment - they are my only disappointments. The baseball glove leather and green exterior is eye catching. MESSAGE TO KIA _ You definitely upped the brand (I also own a Telluride SX) now you have to up the BUYING and SERVICE experience. I feel like I bought Mercedes quality with the buying and service experience of a Yugo dealership. Lots of room for improvement to bring the brand up further.
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A leap forward
I bought new 2021 SX AWD and I'm baffled at how technologically advanced this car is. The infotainment screen is gorgeous and crisp, very welcome from other clunky systems I've owned. I have four pre-teen/teenagers and they can all get in the car comfortably, albeit the 3rd row isn't as big as the Telluride. We have a big SUV, so this was for when it's just me to five of us vice all six for long haul rides. One thing this SUV does is drive smooth as heck, just like a nice sedan. There is no boat feeling at all and it turns quite tightly for a SUV. There is barely trunk space, but the second row button to move seats forward enables the kids to pile in quickly. Some storage under a lift in the 'trunk' area offers a place to put things you need in the car always but want to use trunk for other stuff that goes in-and-out. Sorry, no negatives from me. Stunning vehicle!
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