Used 2018 Kia Sorento SX Limited 4dr SUV AWD (3.3L 6cyl 6A) Consumer Reviews
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In January 2018, I compared the average consumer ratings on Edmunds for midsize SUVs with at least 20 ratings in the 2017 model year. Acadia trailed the pack at 3.7. Grand Cherokee, Explorer, Highlander, Murano, and Pilot fell in a narrow 4.1- 4.3 range. Edge came in at 4.4. Sorento, Santa Fe, and CX-9 topped the list at 4.6. (By the way, there is often little relationship between consumer ratings and expert reviews of the same vehicle. For example, both Acadia and Sorento received 3.5 stars from the Edmunds expert.) While the Sorento is unchanged in 2018, some of the others are now in new editions and their 2018 ratings may turn out to be different. But it's safe to say that the current Sorento has been well received by the owners who submitted reviews to Edmunds. And this satisfaction mirrors my own. High-quality interior, quiet ride, excellent safety technology, superior warranty, peppy V6 on regular gas, Android Auto, thoughtful touches throughout (e.g., AC outlet). Shoppers should be aware that several competitors are roomier, but so far I can't find much else I'd change. Oh, I did replace the front and rear Kia badges with the more stylish “K” logo displayed on Kias sold in Korea. I wouldn't hesitate to recommend this vehicle. UPDATE 9/12/20 -- I still love my 2018 Sorento, but Kia seems to have a problem with the 2019 model. Currently, Edmunds consumer ratings of the Sorento have dropped from 4.5 in both '17 and '18 to 3.9 for the 2019 model year. However, ratings of the 2020 model seem to be rebounding. UPDATE 10/5/20 -- How have the Edmunds consumer ratings of popular 2018 midsize SUVs fared after a couple of years on the road? To date, average ratings of Traverse, Acadia, Enclave, Explorer, Pilot, XT5, and Grand Cherokee are unimpressive at 3.3-3.8, while Forrester, Outlander, Durango, Murano, Sorento, and Santa Fe score well at 4.4-4.5. CX-9 leads the league with 4.6. All vehicles have at least 24 ratings. Variations in sample size and other factors require caution when interpreting small differences.
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Luxury car without luxury badge
The Sorento is an outstanding SUV, especially for the price. I'm completely satisfied with my choice. Pros: The best infotainment system we saw. Everything is easy to use and it has Apple Carplay/Android Auto; Luxury interior; quiet ride; great adaptive cruise control; great safety technology; small footprint is easy to maneuver in urban parking lots. Cons: steering and handling is not sporty; third row access could be better; fuel economy is poor, especially relative to the wagon I had before; it's a handsome car but not exciting to look at; Kia doesn't have the cache of a luxury brand and many people still see it as a cheap car. In addition to the Sorento we test drove an Audi Q7, Volvo XC90, and Mazda CX-9. We originally thought we would get a luxury brand but decided the premium we would pay for the Audi could be used to fund some pretty nice vacations and the Sorento is close enough in quality that it wasn't worth an extra 20k. The Volvo is a beautiful car and not as expensive as the Audi, but the Kia drives better, has a better infotainment system and controls, and doesn't have all the reliability red flags. The Mazda is also sexier than the Kia but it also has some reliability issues, weaker technology, and no apple Carplay. Now that I have Apple Carplay I will never own a car without it again. My wife also hated the heads up display in the Mazda. Fuel economy: we live in a hilly urban area where we get 9 mpg city. With our 4 cylinder Acura wagon we were getting about 14 mpg city. On the highway, if I set cruise control to 70 mph I get 26-28 mpg.
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Our Second Sorento...Just Couldn't Resist
We had a 2012 Sorento that was mainly my wife's daily driver and the trip vehicle for our family of three plus our large dog. It had been a completely reliable ride for 70K miles but with so many safety improvements in recent years we felt it was time to look around again. We considered just about every SUV/Crossover with an MSRP of $50K or less. Frankly we couldn't find a better set of features, a more comfortable and quiet ride, and a "just right" size in any other vehicle. The excellent price combined with a generous trade-in at the local KIA dealer meant we came home with a 2018 SXL AWD model. Update: (5/22/19) We're up to 17,000 miles on our 2018 Sorento and just as happy as when we bought it in the first quarter of 2018. It's my wife's daily driver and the family's trip vehicle. In the 13 months we've owned the vehicle we've been on trips to the Washington coast, to the Cascades to ski, and on several trips to the Oregon coast. All without a single issue. We would, of course, like to get better fuel economy but at 23 mpg we meet or exceed EPA estimates for mixed driving and with literally no repairs of any kind required.
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