Used 2007 Kia Sorento EX 4dr SUV 4WD (3.8L 6cyl 5A) Consumer Reviews
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125,000 Major Engine Fail
ffenwick, Ramsey, NJ, 08/20/2013
updated 08/20/2016
Kia Sorento EX 4dr SUV 4WD (3.8L 6cyl 5A)
21 of 22 people found this review helpful
Followed the recommended timing change and water pump replacement at a KIA dealer in Fair Lawn, NJ SUV developed starting problems, rough engine idle, then loud noises and violent shaking motions in the engine. Dealer in TN diagnosed broken timing change with metal fragments in the engine, requiring engine replacement. Opted to sell vehicle for parts rather than the expense of repair. There was a class action lawsuit regarding this problem with the 3.8 L engine. The class action was ultimately denied. This was my second Kia Sorento. This will be my last KIA.
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Worst Customer and Repair Service
Maynard Johnson, South Weymouth, MA, 10/16/2017
Kia Sorento EX 4dr SUV 4WD (3.8L 6cyl 5A)
7 of 7 people found this review helpful
We have owned 2 Sorento's for a total of 14 years. The first, an 03, I traded in when it was a little over 3 years old. It was getting about 9 miles to the gallon and was a big disappointment. I traded it in for an 07 which was trouble from the beginning. It was delivered with a broken sunroof, slit in the leather seat and the passenger seat didn't acknowledge there was a passenger in it. We brought it back to the dealer(s) (Boch, Norwood MA) at least 5 or 6 times in the first couple of months. The dealer we bought it from dropped Kia within a couple of months after buying the car. We then switched to (another dealer, they dropped Kia a few months later. Next there was a problem with clutch slip in the rear end. This took Kia almost a year to come up with a fix. We had to drive 40 miles to a third and only dealership as the others dropped the line. In 2015 it developed a problem with a bearing in the engine (30K) and was repaired under warranty. In 2016 oil was pouring out from the area the dealership (Quirk) had done the bearing repair. They cleaned it and told me there was nothing wrong. I picked it up and brought it to a local repair shop and they told me it was still spewing oil and it appeared they (Quirk Kia, Braintree MA) stuffed gasket cement where the leak was coming from. Brought it back and they worked on it for several days. My daughter took it up to U Maine Orono last month and the car died a couple weeks later. Drove it to the Bangor Dealer who said the car was not worth fixing (42K miles). The electronic throttle control had gone, which I get the car is 10 years old. While on the lift he informed us that the engine is pouring oil out (same fix from Quirk) and the rear end mounts were completely rotted through. Looking on line this has been a huge issue for Kia worldwide and has been recalled in Europe. Not here yet. This car was a third car for us from day one and my wife used it to travel to work in the next time. It was rarely driven on the highway and as you can see only had 42 K on it which about 12k of was put on by my daughter in the last year. I've been waiting for 11 days from Kia. Never contacted any of the dealerships involved. Looks like were going to court.
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Solid Vehicle
tomease, 07/19/2007
Kia Sorento EX 4dr SUV 4WD (3.8L 6cyl 5A)
2 of 2 people found this review helpful
The engine with select shift is fantastic. The heated leather seats are great quality. The ride is solid, and having low range is key. It is fast, the 5 speed auto is smooth, the torque will let you out accelerate most. This is the perfect sleeper vehicle. Quality issues of Kia are a thing of the past, although I think consumers will be ahead of the press on the issue for a while. Sorento did top JD Power and Strategic Vision 2007 awards, so maybe this is being noticed. If you compare this vehicle like I did, when test driving forget about the badges and this is very hard to beat.
2nd Review AFTER 13,000 Miles
OkieGill, 02/19/2009
Kia Sorento EX 4dr SUV 4WD (3.8L 6cyl 5A)
2 of 2 people found this review helpful
Thought I would write a update since my first post was May of 07. It is now Feb of 09 and not one thing wrong in 18 months and 15,200 miles on odometer. No squeaks, rattles or groans. 3.8 is exceptional engine. 4x4 works flawlessly. Fit and Finish still first rate. Had just normal dealer service every 6K. Don't pass up this bargain and fun to drive sport ute. Great job Kia
My 2nd KIA
Faith, 05/07/2008
Kia Sorento EX 4dr SUV 4WD (3.8L 6cyl 5A)
1 of 2 people found this review helpful
I have 3,800 miles on my Sorento. Owned a Sportage a few years back and went back for another KIA after my Ford Explorer. The last tank of gas, city driving, 21 mpg accurate check. It is breaking in well because it is a 4WD. For my passengers, I wish the back seat had a bit more leg room. Most of the time I drive it alone anyway. I love the gray interior. The paint must be strong because it has been through 3 hail storms since I bought it. In appearance it is just like a Lexus SUV a couple years old. I love it. I drove many vehicles, of all brands, and the only thing that said "BUY ME" was my KIA Sorento. For traveling to my 2nd home in N. Iowa, the 4WD is a must. Great!
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