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Used 2017 Kia Sedona Minivan Consumer Reviews

4.0 out of 5 stars
21 reviews
2

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Pros
Cons
3 out of 5 stars

Nice van, but wouldn't buy it again!

Lindsay, 12/16/2018
2017 Kia Sedona SX 4dr Minivan (3.3L 6cyl 6A)
8 of 10 people found this review helpful

We've now had our 2017 Sedona for right at almost a year, and we've put about 12,000 miles on it. This is our third Sedona, and we've had other vehicles in between. We liked the first two, but they were both the older body style and I never was completely crazy about it. When this new style came out, I opted to lease a Toyota Sienna at the time, and when I turned that in, we bought this Sedona. We really like the body style, but it's hard to love overall after driving the Sienna for three years. There were a few reasons we went back to Kia after that lease and I'll discuss those shortly. Value: This is a main reason we went with the Sedona. With a couple thousand negative equity in our trade for it, we got out the door for less than $37000 including all taxes, fees and negative equity due to purchasing a year end model. So...we saved about $6000 by going for the 2017 in the beginning of 2018. Compared to the Sienna and other van models, the price was several thousand lower. One HUGE complaint I have with the Sedona is gas mileage. No matter how easy I drive it, I can't get more than 16 around town and 20 on the highway. This to me is unacceptable for a mini van. If I had it to do over, I wouldn't buy it just to save a couple thousand on purchase price. Over time, I definitely pay more for gas. Performance: Overall, not great. It's sluggish upon acceleration. The computer system is glitchy. The CD track will change randomly, the touchscreen is slow to respond, and the technology system just does what it wants. And of course, that system is only warrantied for three years. I just deal with it because I won't be keeping it past that anyway, and I know the service department "won't find anything" anyway. It's just a waste of my time. Comparing to the Sienna, NO CONTEST. The Sienna had wonderful acceleration, the entertainment system was fast, and I never had a problem with any random switches. Reliability: We haven't been stranded yet, but I will say the exhaust is a bit concerning. The smell of gas is so strong when it's running and the exhaust is always thick....even when it's hot outside. Time will tell on that, but I will be mentioning this at my oil change tomorrow. Styling: This is the best part of this van. The interior and exterior looks great. However, comparing again to the Toyota Sienna (only because it was our last vehicle), this Sedona has way less leg room in the back and the cargo room behind the third row is significantly less. One of the reasons we did choose the Sedona this time around was because the second row seats fold straight up to the front row so you have much more cargo room if you're carrying something large. With the Sienna, the second row seats had to be completely removed, and it was no easy task. Quality: It's just typical. Cars are overall being made with cheaper materials. Doesn't matter if it's a Kia or a Toyota. Comfort: It seems to be pretty comfortable for everyday commuting. We will be going on a road trip soon, so we'll see how it is for longer rides. I do dread the packing room shortage as we'll have to buy the cross bars for the roof rails to be able to take what we need. As you can probably see, we would not buy this again. Of the two vans we compared, the Sienna outshines the Sedona for miles even with the second row inconvenience.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

OK Value for Money, Bad Treatment of Owners

HM, 06/10/2019
updated 08/12/2022
2017 Kia Sedona LX 4dr Minivan (3.3L 6cyl 6A)
7 of 10 people found this review helpful

Update at 130K - Ongoing issues with recalls: Months to get into service and get the power door fixed AND the latest issue with an oil pressure switch located on the top rail, under the plenum, adjacent to the knock sensors (which get soaked in oil and also need to replaced)(3 hr labor for $20 switch). When it leaks it travels down the rail on top of the engine, drips down and mimics a rear main oil leak when mechanics have it on a rack. IT GETS BETTER...received letter saying Kia would fix it for FREE...just bring in to the dealer. BUT when you talk to dealer they have NO communication from Kia about how to diagnose or replace switch and/or treat it as a recall. Dealers were charging owners full price or some even had cars sitting in the service dept weeks waiting for Kia to tell them what to do. I called Kia Recall agents and they admitted it. Just really, really stupid. - Transmission still slips on takeoff once in while, then disappears on the next drive. Had trans mechanic look at it and can't find anything. Had 3-4 quarts drained and filled twice over the past 30k. Update at 110K - Will think twice before buying a Kia anytime in the near future. - Previously fixed (recalled) malfunctioning rear driver's side power door is hanging up again. Now the local dealership tells me it will be December (I'm calling in July) before a recall can be fixed! So I called another Kia dealer 50 miles away and it's even better. They say the car needs to be left with them so they can take a video of the problem with the door and send it to Kia so they can decide if the motor will need replacing or if they will fix it. Then I will need to make an appointment and bring it back....WTF!! - Shocked by 3+ hr estimate for just changing plugs, because the top of the engine needs to be removed along with a lot of connections that make the process complicated/tedious, just to access the rear 3 plugs. $500+ at the dealer, or $260-$300 at an independent shop. - Transmission still clunking into gear on takeoff occasionally. After a start or two it disappears. Some hits and misses after 94,000 miles: - Reasonably smooth, quiet ride with the right tires. - unimpressive gas mileage. - no service issues other than one front brake job, a battery and recall for sliding door mechanism. - Vehicle jerks slightly at startup and take-off once in a while, but dealer couldn't find anything wrong while under warranty. - Cockpit would somewhat cramped for larger drivers. - Seat position can't be rocked forward slightly to ease pressure on legs unless lowered too far. - Faster acceleration and power than most. Have only used "Top Tier" gas. Not supposed to use fuel additives per manual, but maintenance schedule calls for it. Confusing. - Screen for backup camera on LX is FAR TOO small, almost unusable on sunny days. Will not spend 5K-10K to get upgraded model just to get a better screen. Bought aftermarket one that is better quality than oem anyway. - Red instrumentation lights look cheap and are not as attractive or legible as amber, etc - Chrome trim on dash around radio is a safety hazard with a lot of glare sometimes when the sun reflects off of it - Cargo utilization is lacking with overall smaller size and unwieldy seat positioning (especially the middle row) - Borderline unattractive exterior colors - Driver's door does not stay open sometimes when exiting, especially on slight incline.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love my Sedona

Mike, 08/09/2020
2017 Kia Sedona EX 4dr Minivan (3.3L 6cyl 6A)
2 of 2 people found this review helpful

Rides and handles great. Drive feels like SUV. Decent performance, heated seats(front and back), leather, easy loading for musical gear and plenty of room. 20 mpg in town 25 on interstate. Owned for over 2 years with no problems. Dynamic cruise and safety sensers work very well.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Looks better than what it is

Walt Newton, 04/09/2018
2017 Kia Sedona EX 4dr Minivan (3.3L 6cyl 6A)
6 of 11 people found this review helpful

It was cheaper than a mini van in its class but you get what you pay for. First it has no navigation system and it is the upgraded model. The gas mileage on it is horrible, there is a lot of road noise as well. The stereo system is sub par as well.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
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1 out of 5 stars

Air conditioner controls get burn.

Luis Berrios , 10/24/2021
updated 04/25/2023
2017 Kia Sedona LX 4dr Minivan (3.3L 6cyl 6A)
1 of 1 people found this review helpful

Air conditioner controls had to be remplaces 3 times yet no recalls it get burn if you use 3 or 4 speed in front air conditioner settings plus the plug and cables, Puerto Rico heat. Guarantee only cover the first repair, second and third time out of pocket $1,650.00 for the 2 repairs, I will never buy another Kia in my life.

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5 out of 5 stars

Our new Sedona

Russ Mozier, 03/24/2018
2017 Kia Sedona LX 4dr Minivan (3.3L 6cyl 6A)
3 of 9 people found this review helpful

Buying this vehicle involved two af the dealer sales people, Luis Vazquez and Sam Hackett. Luis was our first contact and he showed us the vehicle but due to medical problems the next day he asked us to complete the sale with Sam. Both of these gentlemen were very professional and answered all of our questions. The sale was completed with no problems. This was a great experience in buying a newer vehicle. I would highly recommend this dealership.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

3 Major Flaws

Peter Law, 01/15/2018
updated 01/17/2020
2017 Kia Sedona L 4dr Minivan (3.3L 6cyl 6A)
6 of 25 people found this review helpful

1. Rear wheels slip when starting off on wet and damp road. 2. Gas mileage is no where near what is advertised and what the instrument panel calculates. Even using the ECO setting, the mileage is 8% to 14% less than computer's figure and considerably less than EPA estimates. 3. There are a minimum of five blind spots none of which are eliminated by cameras. Finally, the climate control system is not intuitive and requires resetting because it changes.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Hope to tow. Purchased to be able to pull mc.

Bullwrinkles, 02/17/2019
updated 08/20/2019
2017 Kia Sedona LX 4dr Minivan (3.3L 6cyl 6A)
1 of 3 people found this review helpful

Able to tow tho I have not had the experience with it

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Only a week

Lawonna Lyman, 05/16/2023
2017 Kia Sedona L 4dr Minivan (3.3L 6cyl 6A)
0 of 0 people found this review helpful

It’s only been a few weeks so let’s see. So far I like it

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2 out of 5 stars

Design flaw?

CMeyer, 04/13/2021
2017 Kia Sedona EX 4dr Minivan (3.3L 6cyl 6A)
0 of 1 people found this review helpful

I purchased a 2017 Kia Sedona, brand new, June of 2017. I put the very first miles on it. March of 2020 I was advised my tires were cupping... @ 36k miles. I’ve kept regular maintenance on my car always, including tire rotations... I replaced the tires in July of 2020, with alignment. When asked why, I was told it was primarily due to all the weight being in the front..mechanic called it a design flaw by Kia for this model. Was told today that my tires are cupping AGAIN. This is my 3rd Kia owned and I have never experienced problems with the price 2 which were both Sorento’s. Tend to believe the tech was right. EXTREMELY Upset that again my tires are going bad after 8 months (technically 6 because it was not driven for 2 months this year due to COVID).

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