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Used 2018 Kia Niro Consumer Reviews

4.3 out of 5 stars
77 reviews
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We have a limited number of reviews for the 2018 Niro, so we've included reviews for other years of the Niro since its last redesign.

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Pros
Cons
5 out of 5 stars

Update: Reliable Hybrid Keeps on Keeping On at 40k

J.D., 03/01/2017
updated 09/10/2020
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
189 of 193 people found this review helpful

OK, this little miracle car has crossed the 40K barrier with nary a squeak or rattle. I have no idea if other Kias are screwed together as well as this one, but this is one phenomenal piece of engineering and construction. I have to admit that the Niro is now sharing a garage with a Hyundai Kona Ultimate EV, and the Hyundai has stolen some of its thunder. Still, when I fill up the Niro. and it shows over 500 miles of range, it is an a category that all EVs will only aspire to for a while. And when you drive them side by side, sure, the EV is smoother, faster, quieter . . . but there's no range anxiety with the Niro, and given that gas stations will be with us for quite some time, and batteries sand charging remain at least somewhat problematic, our Niro will still see plenty of service as our long-distance champion. Third update: approaching 30K miles. Still zero problems. Mileage is going up. Now averaging 46-48 mpg under all driving conditions. Slightly higher in the city. Everything is holding together nicely. No squeaks or rattles, and no deterioration of controls or interior surfaces. Still very, very happy. Second Update: 20K miles, zero problems! Mileage is consistent at 43-44 mpg in all conditions. UPDATE: We're now at nearly 8K miles. The Niro has been flawless - - zero recalls, zero software updates, and no initial quality problems. Many times it seems like a new car is infatuating, but over time it begins to show its weaknesses. My complaints with the Niro are remarkably minor; our Grand Touring model has shiny black surfaces around the gear shift, and when the sun hits it, there can be glare in my eyes. Solution: keep a baseball cap over the shifter in sunny weather (this may not affect others who are a different height.) And some of the sensors are a bit sensitive; for instance, if the nose of the car is pointing down (say, after crossing a curb) the front parking sensors might start beeping. No biggie; you can temporarily turn them off with the conveniently located switch right in the center shifter area. On the plus side, these sensors will tell you if you're going to scrape the bottom of the car or if you're going to run over a concrete barrier at the front of a parking space. After several extended road trips, we can pretty much assume that our mileage for both city and highway is consistent at around 45 to 47 mpg, even when driving at 70mph or above for long intervals. The comfort factor has held up, and back seat passengers have made no complaining noises. Cargo capacity is not immense, but the nicely rectangular trunk has few intrusions (holds lots of wine boxes!) Of course the seats go down easily when you need to maximize hauling. We only use Sport mode for entering highways or other "quick" maneuvers, but the extreme boost in torque and power is very handy and we have never felt the car is underpowered. Additional pluses: great turning circle; easy to park because of size and auto-dipping side mirrors as well as a backup camera that both shows the steering angle and the actual rear bumper of the car; excellent integration with Car Play from Apple (now with Google Maps.) Air conditioning is fast and efficient, even on 100 degree days. - - - Initial review follows. - - - The Kia Niro may not be the car for everyone, but is certainly the right car at the right time for us. Many great comfort features, including a heated steering wheel; heated AND ventilated front seats; adjustable power back bolster in the driver's seat; auto folding and dipping rear view mirrors; HID projector headlights; and a host of safety features. The Touring version includes both front and rear parking sensors, a rare find even at twice the price. There's adaptive cruise control, cross traffic detection, Lane Departure warning and collision and pedestrian warning (but no auto-braking or auto steering correction.) The seats are firm but surprisingly comfortable, and the ride is pretty quiet (Touring has more sound proofing packed into it.) The wheelbase is stretched out with the wheels at the corners, for a more supple ride than you'd expect. Apple and and Google Maps plus Spotify and more are delivered via Car Play (also has Android Auto.) This is not a powerful automobile, but with the Sport mode you harness the combined power of both electric and gas motors for a substantial boost when needed via a flick of the gear lever to the side - - great for entering freeways, or for a burst of passing power. In sum, if you're sick of burning through tons of gas, and having to visit the station more often than you'd like, the Niro is the ideal solution, and provides enough comfort and utility to cover most of the bases for singles, couples and small families. It is not really an SUV so much as a "tall wagon" but does carry quite a substantial load with the seat down. It's slightly smaller size and very tight turning circle compared to many SUVs makes it far easier to maneuver and park in urban situations.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

All we expected and more

Retired grandparent, 12/30/2017
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
40 of 40 people found this review helpful

We are at 10,000 miles and the car has been perfect. In trying to think of something negative, the only two things are that the gasoline engine/exhaust may be noisier than a typical 4-cyl but maybe that only seems that way since the car is so quiet in EV mode. The other thing is that it seems the engine is programmed to kick in when battery charge gets below about 50% and it seems like it should be able to run EV until battery gets lower than that. But how can we complain when we get over 60mpg on most trips. We learned a few things to nurse those extra MPG: When accelerating, keep the fuel economy meter below the halfway mark, when you reach cruising speed, momentarily let off the gas to force the EV mode to kick in, then gently press gas pedal to maintain your speed on battery (If you keep foot on gas pedal, it tends to remain in gasoline mode). When braking, anticipate stops and press brake lightly so that the regen slows down the vehicle without having to use the friction wasting brakes until necessary. Try to avoid high-speed freeway driving (we found MPG really drops above 60-65 MPH). In moderate weather we get over 60 MPG but in cold weather we were only getting 45-50 MPG. For maximum MPG, only use A/C and headlights when necessary, and for short local trips in cold weather, don't turn on the heater (if forces the gasoline engine to run even when your battery us charged in order to produce heat for the passenger compartment. Unless you need defroster, wear your coat and gloves and leave the gasoline engine off. I have recently added a small silicon block heater pad on the underside of the oil pan to warm the engine on cold winter mornings so the engine is warm when starting and doesn't have to run nearly as much to produce heat, and expect our winter MPG will greatly improve.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

An Excellent Hybrid Vehicle

Joseph Bristow, 10/11/2017
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
36 of 36 people found this review helpful

I have driven the 2017 Kia Niro LX for over two months, and I have really come to like the car. I had been driving a 2006 Ford Focus ZX5 (four-door hatchback bought new in 2006), so this was a big step up for me. I found the Niro to be very comfortable with an excellent climate control system. The entertainment system is awesome. Bluetooth connectivity is perfect for local driving, while Android Auto is great for long-distance trips. You don't need a navigation system with Android Auto. Just select the "Maps" button to open a map that shows where you are and traffic in your area. You can get turn-by-turn directions as well. Voice commands work well, and I haven't had any issues with being understood. The cargo area is similar to what my Focus had. It's perfect for groceries and really expands when you put the rear seats down. The glove compartment is a little small, but I don't have a lot of items to store, so it's not much of an issue for me. Acceleration in Eco mode is sluggish, as every review says, but Sport mode gives you the option of beefing up acceleration. I rarely use Sport mode, as I don't care about the slow acceleration. My goal with the Niro is to get the best gas mileage I can. To that end, I get about 45 mpg, measured by taking the number of miles I've driven divided by the amount of gas I put in the car (I stop filling when the pump handle pops). That is far better than I ever got in my old Focus, and to be able to go over 400 miles on a single tank is fantastic. Probably the one disappointing thing is the gas mileage I get on short trips. I happen to live within a mile of a commercial center, so getting groceries, eating meals and visiting other stores results in about a 2-mile round trip. I had imagined that the Niro would act like an electric car in that situation, but it doesn't. No matter how gentle I am with the gas pedal, I cannot get it to stay in electric mode during these short trips, which results in 25 to 30 mpg per trip, hurting my overall gas mileage. It's something I do quite often, so I'm hoping that future iterations of the Niro will be better at using electric mode on short trips. Interestingly, the Niro will utilize electric mode quite frequently in stop-and-go traffic, which makes me laugh at the other cars burning gas while I'm drifting along in electric mode. Despite my disappointment, I'm very pleased with the gas mileage I get from my Niro. I leased the Niro because 2017 is the first year for the model and it is my first experience driving a hybrid car. Given how pleased I am with the car, I'll likely turn it in and buy a new Niro when the lease is up.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Sleeper Hybrid Winner

sal, 07/09/2018
2018 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
36 of 36 people found this review helpful

We had a Soul that was up on lease. We really liked the Soul, but in primarily city driving, the gas mileage was terrible. Having owned 4 Kia vehicles, beginning with a 2001, Kia Rio, the vehicles keep gaining refinement and great features. Build quality is at it's highest level so far. To the Niro, this car is a perfect Soul Replacement. It feels like it rides high like the Soul, but the gas mileage has been better than estimates. We averaged just over 56 mpg, in mixed driving in the first week. It runs so smoothly, the transition between electric and gas are noticeable, but not a hindrance of any kind. While I doubt we'll win a drag race, the car moves so quietly and easily, you can quickly find yourself over the speed limit. We opted for the mid-range EX, because it had all the tech we wanted. The tech package added leather seats and dash trim, but honestly it was way too much car, and the car as we have it is comfortable and has all but emergency braking. The interior craftsmanship is modern and interfaces are easy to use. I feel Edmunds 3 Star rating sells this vehicle way too short. Granted, I'd agree the mpg drop off for the highest trim level is unfortunate, but the EX, with or without the Tech package, provides more than enough comfort and safety features for the average commuter. I honestly can't wait to get another when our 2nd car is ready to be replaced.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Impressed by KIA Yet Again

Justin, 08/10/2018
2018 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
33 of 33 people found this review helpful

Before getting the Niro, we purchased the KIA Soul in 2014. By far, the KIA Soul was worth the price and extremely reliable (140,000 miles and no problems). This made us decide to purchase our next vehicle from KIA. Yet again, we were not disappointed. The value this car has it truly phenomenal, most cars/suvs with this level of features range in the high 35,000's. The MPG is exceptional too; we've been getting 50 mpg which I believe is quite astonishing. For room, it is basically the same size as the KIA Soul. That being said, at 6'4 person like me will be able to fit in the front & back. The one thing I'd say is a negative is the acceleration. It feels like a 4 cylinder. If you don't have a heavy foot though, this will do just fine. We plan on getting another vehicle in about 6 months, and it's definitely going to be another KIA.

Safety
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

niro is my hero

mike p, 06/01/2018
2018 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
54 of 55 people found this review helpful

it's not fast. in fact from a stop light you wont beat anyone. im 52, its plenty peppy for me. took it too nashville tn. (frm nyc) first week and a steady 82 mph is easy, no noise. super comfortable, for both front passengers. you need a smart phone with minimum 6.0 platform for the linkup navigation, google music. tech is very advanced. nav is very good, voice command music is still a challenge to get right. dont know if its googles or kias fault. brakes need a good mash for stopping, spongier than any car ive owned. mpg is 50ish local and 47 on long hiway trips. i like this car. my first hybrid. serviced today and there were 3 recalls, all repaired. brakes, hybrid motor, wire harness. this may be a concern to some. my dealership and service dept are very friendly. id buy a kia again.

Safety
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
Interior
5 out of 5 stars
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5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

No regrets!

David Dullman, 05/29/2018
2018 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
41 of 42 people found this review helpful

We have only put on 1000 miles to date. Kia thought of everything and we are really enjoying the comfort and gas mileage. I am totally impressed with the headlights...you can see EVERyTHING ahead and at the sides of the roadway and the back up camera is impressive both during the day and more so at night! My wife feels so much more confident changing lanes with the "blind spot" feature. This is our second Kia and we are thrilled.

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Flawed operational system in Niro

Janet F, 03/14/2017
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
243 of 257 people found this review helpful

On 2/27/17 I bought a KIA Niro Touring. On 3/6/17 it wouldn't start and needed to be towed. Kia service told me the car was normal but I needed to drive it more to keep the battery charged. This does not seem to be a problem with my particular vehicle, rather a design choice KIA made. I use the car daily for my work commute, errands, etc. though apparently this usage is not adequate to have a reliable operating vehicle. Kia does not inform the public the vehicle will not operate unless it has a minimum daily usage time. I bought the car assuming I could use it like any car. As much as I like the idea of an eco-friendly vehicle, I take exception to the concept that it must be driven extra time than my needs dictate to keep the battery charged. The service provider suggested I keep the engine running for 20-40 minutes but can just leave the car locked because of the smart key. This does not sound smart to me. I spoke directly with Kia Motors regarding my situation and they stand by their vehicle saying it is normal and the only problem is I am not driving it enough to keep the battery charged. They advised me to drive more. I would not like others to find themselves in my unfortunate situation. Please be mindful before making a purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Niro is not a Zero

Richard Hemstreet, 02/05/2018
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
23 of 23 people found this review helpful

Traded in our Soul for this car. (2014 Black soul) - The Car handles and Drives above expectations. I drive a Hybrid Optima so I am used to be breaking and quarks of a Hybrid, however the wife (who drives the NIro) is getting used to it. The breaks will seem soft to new comers, however they will stop and if you need will stop you with surprisingly response. Cold weather driving will reduce your Mileage. In the cold the car has to run the gas engine to keep you warm, and the warmer you want to be the lower your Mileage ex - If in the hot weather you normally get 50mpg then in the could expect a 5mpg drop and if you really want to be warm it can dip as much as 7mpg. Of course its all a factor on how cold how long and how you drive but that seems to be the averages I have experienced. Comfort is at volumes in the Niro, Long trips seem to be a breeze. The back seat is comfy and a passenger can relax and enjoy the trip. Noise is easy on the ears and you can hold a conversation from the back to the front without having to yell at each other. If you like to load up and carry everything you will find lots of space to do just that. I would buy another should I find myself looking for another Car. Hope this helps.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Amazed

scott, 11/10/2018
2018 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
19 of 19 people found this review helpful

First Kia and/or hybrid owned, and absolutely love it. Steering is tight, grips/leans perfectly into turns, and feels solid and quiet. Acceleration is fantastic when the Power mode shift is used, which is easy and immediately jolts speed upward seamlessly when wanted or needed. Have achieved 560 miles per tankful so far doing only daily commuting and weekend errand runs. Electronics are terrific. Feel inside is comfortable, solid, and quality. Design is subtle style with tasteful lines and angles. Only wishes are that it sat a bit higher (a bit more ground clearance), a bit better floor insulation/noise suppression (slightly noticeable road noise at highway speeds), and the ability to slightly recline rear seats. Overall this is a fantastic car, is well worth the price, and should be much higher rated by Edmunds and other sources. Am also amazed that Kia does not market and advertise this aggressively, since I found it to be clearly the best crossover/small SUV hybrid available now. If Kia decides to produce a hybrid Sportage with this feel, quality, and performance, I will buy one immediately.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Niro EX w Tech Pkg is an awesome car

Thomas Osborn, 07/07/2017
updated 08/04/2022
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
29 of 30 people found this review helpful

Needed to downsize and wanted a car with great fuel economy that didn't look like a Prius. This is the car! After 6000 miles, avg mpg is 50.5 (actual measure!), which included about 2000 miles of 70+mph freeway driving. Love the safety features...smart cruise control, RCTA, Auto braking, BSD, LCA. Storage is not really limiting with the rear seats folded down. Car is comfortable to drive and controls are well laid out. Interior is pleasing, not cheap looking. If you have a Smartphone, Android auto works great for navigation and music via Pandora (etc). I'm not a jack-rabbit driver so sluggishness is not an issue, and there's always power if I need it by shifting into Sport mode. I've never lacked for traction in any front wheel drive car (including in Minnesota) so lack of 4X4 option was and is not an issue. Love this car! Update: 1/20/21: 28,000+ miles and still over 50 MPG, only problem was a minor glich with fix engine light, diagnosed by dealer, turned out to be a gas cap issue with vacuum pressure, replaced gas cap, no problems. Amazing car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
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5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Like NIRO EX Overall - Aware of Others Problems

PAULRIDES, 08/11/2017
updated 02/20/2024
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
39 of 41 people found this review helpful

UPDATE as of Feb 18, 2024 and 67,035 miles.. NO Major CHANGE in Review which included some minor changes like the driver door lock / unlock button stopped working. I will add, probably not buy another because of a few issues it has and the fact we don't drive enough miles to make the MPG saving worthwhile. However, I do like the 50+ MPG especially at present gas prices. So far no major issues with my 2017 NIRO bought in Feb 2017.For INFO -- it is a EX Model, Pearl White, Sunroof Pkg (not that I wanted sunroof, but came with some safety options I did want). I like handling, steering, safety options that I have, it is missing some that are available on other models. MPG remains just over 50MPG (posted on FUELLY every gallon bought) for our mostly county roads at 35 to 55 MPH and some city / town driving (30%). Mileage drops in cold weather and on Interstate at speeds of 70MPH to between 43 and 47 MPG (I edit - more like at least 47 MPG under some conditions). Comment on Maintenance costs: Costs would be high if took it to a dealer for everything NIRO recommends. I change my on oil and probably don't follow all the stuff the NIRO Manual recommends the dealer do. I recently changed Clutch Actuator Fluid via syringe to suck old brake fluid out and added new (it is recommended to take it to dealer every 20K miles I think and at a cost of near $100). Then consider one person on the FORUM that drives a lot (business) has over 250,000 miles and never changed that fluid. Maintenance requirements on cars seems overdone for most things (your decision). I like the look, it is nice and roomy for the size it is. Comfort is fine except bothers my legs on long trips (say 1 1/2 hours get uncomfortable (I am 85 years old). I think less issue now as adjustments on the seat position helped me. It is lower than a normal SUV, a bit harder to get in and out and less visibility ahead but better than a sedan. Interior look is OK (not super fancy but OK), entertainment is OK (have had occasions of acting up like comes on by itself and can't get USB Music until remove and reinstall the USB card). I am not a real techie person - but Bluetooth works, and I manage to get thru all the gadgets and displays. There are some issues I will note (I basically accept them and go on - Not a big deal): NIRO FORUM discusses some serious issues: stutter or jerky operation (one guy got a new car), some have had poor mpg, displays going crazy, door handles breaking off with plastic parts (door handle recall has been installed now). Latest thing -- a couple weeks ago, the driver door lock unlock button quit working (all other lock / unlock methods work, so living with it rather than replace the handle). I personally have occasional stutter or jerky operation (sometimes enough to be annoying, but not so bad that I am complaining to NIRO) EDIT By adding to original report of tire noise and wear of Original Michelin. It was I think a bad tire, original Michelin, as moved the tire to front and the uneven edge smoothed out, then some miles later I noticed it was worn out. I bought new tires, Douglas, and so far it is not wearing other than normal on the rear. I leave the original discussion as a previous report when I was discussing the noise. I noticed an annoying noise I don't think I had when new. It is hard to describe a noise, maybe worse in rear seat (it is a bit like tire / road noise, but not sure it isn't something else). . Friends say I need to rotate tires as they say it is tire noise. I have not rotated tires in the 35,000 miles. I did move that rear tire to the front and noise moved to the front (the tire had cupping in on the inside tread - now the cupping has smoothed out and the tire I put on the rear is not cupping weird). The wheel is tilted slightly and does wear more on the inside in the left rear. Not so bad that I have gone to the trouble to do an alignment. Have decent mile wear on the tires. EDIT (found out camber on rear tire is not adjustable except by part replacement). I am not crazy about the heat and air system, I seem to always be adjusting the position of the air flow to get it off Defrost, and adjusting the Fan Speed which does not seem to be AUTO all the time (sometimes it seems AUTO). At 56,800 miles review not changed much. Did replace tires at 56,600 miles mainly because one tire wore crazy (think partly was a bad Michelin tire). That said, see some camber on left rear. Was gonna have aligned, but found out No Caster Or Camber adjustment (replace parts and dealer said estimate $500 to $700). So, canceled the alignment check, I'll keep close watch on tires and rotate them.

Safety
4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Better than a Timex!

Tracey Linkous, 01/18/2018
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
27 of 28 people found this review helpful

This past weekend we were traveling to Raleigh for my daughters volleyball tournament, there was some heavy equipment operator on side of the road trimming the trees back, when a piece of the wood kicked back and hit us just above the top of the windshield and the passenger side top of door. Windshield didn't break, so we continued on to the location of the tournament. After we parked we got out and thought oh my, lets see the damage then we will call our insurance agent. WOW!! Nothing, not even a scratch! So 2 days later, I am on the way to pick up our daughter from school, when someone ran a stop sign and we hit. Driver side rear seat airbag deployed, driver side door airbag deployed, steering wheel airbag deployed and driver side knee airbag deployed. This car has taken a licking and continued on ticking. This car is EXTREMELY safe and with the damage done to my car and I am here to tell you about it is completely amazing to me. I have nothing negative to say about the performance and surely not about the safety of this car.

Safety
5 out of 5 stars
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5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Perfect, Princess, Package!

Deb, 03/21/2018
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
16 of 16 people found this review helpful

This is the 35th car I have purchased in my lifetime. Owned everything from a Ford to Infinity. The Niro is cute, ride is good, gas mileage is fabulous. I commute 50 miles a day for work, I LOVE getting gas every two weeks versus once a week. I have had no problem adapting to the rhythm of driving a hybrid. My first car was a manual transmission, so if you have this type of experience you can adapt well to the hybrid rhythm, it is different than a regular car. Easy to park, the extra features are great. I hope to keep this one for it lifetime.

Performance
5 out of 5 stars
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5 out of 5 stars

Outstanding value, great vehicle

PItchfixer in Fallbrook, 11/05/2017
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
14 of 14 people found this review helpful

The Kia Niro shares running gear with the Hyundai Ioniq but is a much more useful (and attractive, IMHO) vehicle. The liftover into the trunk of the Ioniq is inconveniently high, and the seats do not fold perfectly flat. The Niro's space is easy to access and good for as small a vehicle as it is. One pays a small premium in mpg with the Niro, but I think it is the better value (and it's outselling the Ioniq by more than 2-1 in the U.S.) Prior to getting the Niro, I owned a Ford C-Max for five years, a similar kind of vehicle (hybrid minivan vs. the Kia's hybrid SUV). The C-Max was advertised as getting 47 mpg but got 37. The Niro, advertised as getting 46 mpg on the freeway, is getting 45-46 in mostly freeway driving. The C-Max was taller and felt a bit narrower. Its pickup from a dead stop was good, but the Niro feels much quicker in Sport mode. The Niro has a much tighter turning radius. It is attractive, responsive, quiet, and economical. Its dash display and navigation synchronizes readily with my iPhone. Ten days ago the owner of a new Prius looked over my Niro and came away declaring that she'd bought the wrong car.

Safety
5 out of 5 stars
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5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

A Hybrid worth buying

J B Sumner, 12/08/2017
updated 06/16/2023
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
13 of 13 people found this review helpful

I have wanted to go Hybrid for a while, but this car finally made me do it. Very competitively priced, even versus non hybrids in it's class, the little crossover is excellently put together, well designed, and delivers great mileage without feeling like it's some fancy reach to a make believe future. It drives in today's world, with excellent results. My only issue was not having a self-dimming rearview mirror, and the immediate response if you don't step hard on the gas has a millisecond delay as the car decides which engine to use. I love this car. Love the mileage I'm getting - 45/mpg on snow tires! Update - Summer tires are on and gas mileage has increased to 51 City/48 Hwy. Car is holding up well. Air-conditioning use does not affect MPG as much as heater does in winter. There is no doubt off the line acceleration is not the fastest, but it has enough pep to get you off and into traffic. Still loving this car Update- 30k+ miles, love this car! Update - have driven several long distance road trips, car continues to impress. Gas mileage continues to be high. I love this car. 75k update. This car has given great service, with minimal issues or repair situations. Still get 45-55 mpg. LOVE THIS CAR 90K update: everything is still wonderful, no major issues.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Great range for a small tank

Michael Wall, 09/14/2017
updated 04/30/2021
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
11 of 11 people found this review helpful

I can go l over 540 miles from a full tank, and the tank isnt big. It is about 11 gallons. I'm watching all these poor souls trying to leave South Florida in a storm not knowing where they will get gas Im thinking why didnt they buy a hybrid!!! Maybe they will learn someday. I have had it over 2 years and it performs well. Not a huge amount of power like some gas cars but far more than enough for my needs and it can pass fairly well too. Runs so quiet I sometimes try to leave it when its still running! If I do an alarm will sound. It has handles that light up door handle when I approach. Lights that go on when it gets dark, and lots more. I have the LX model. I bought it from a dealer who offered the 20 year 200,000 warranty. Most offer 10 year. Read any warranty papers very carefully and make sure you keep up your maintenance or the warranty is void. It takes full synthetic oil. I am taking it to KIA dealers to make sure records are proper. Shop around. I have found different KIA dealers vary A LOT S as far as maintenance prices. My 2017 came with a can of sealer rather than a spare tire. I didnt want any part of that so made a purchase offer with the tire kit added. Then though you loose cargo space but Im not willing to trust a little can of fix a flat to save me. It comes with satellite radio. Free for a few months then you have to subscribe. If you keep saying NO they will drop the price. The KIA books that comes with the car take up the whole glovebox! There is more space in the console. Im starting to get seat wear in drivers seat after 11 months. Not bad but noticeable. So I put a seat cover over the drivers seat to save wear on the seat. Im heavier than average so if your not lets hope your fabric lasts longer. Had engine warning coming on after fill up a lot, a change of gas cap fixed that. My car came with locking lug nuts. Some dealers have a universal unlock but thats dangerous if you ever loose your unlock key! I didnt know I even had this. A guy at costco couldnt get tires off. I think a dealer somewhere forgot to put it in during a rotation. I went to KIA dealers that couldnt even get them off. This locking lug nut is crazy. It would put you in a really bad situation for more easy than getting a tire stolen. I lost a good part of a whole day and I was within fairly close proximity of several Kia Dealers over this. So I had the locking lug nuts thrown out! It cost time and many hours. Id rather risk having a tire stolen as it would be easier than being stranded in timbuktu with no way to change a tire. Your chances of a tire being stolen is far lower than your chances of unding up in a mess with those locking lugnuts on the tires.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Pleasant Surprise!

Oscar Ortiz, 05/25/2017
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
15 of 16 people found this review helpful

This car was an emergency purchase to replace a 2013 Nissan Sentra with a failed transmission and catalytic converter with less than 4 years of ownership. I wanted a car that was economical, roomy, comfortable, affordable, reliable, good looking and with a great warranty. This vehicle has surpassed all of my expectations and is an absolute joy to own. The only thing I would change is I would get the Touring Model for a few of the extra features. I consistently get 50+ miles per gallon!!! Awesome!!!

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

So, I love my car

TacomaMom, 12/23/2017
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
9 of 9 people found this review helpful

Obviously not every car appeals to every person. I traded in a Chevy Traverse for this car as it turns out I am not a large car person. I bought this because it has a truly roomy back seat (including plenty of head room) as I have a very tall child. Also, I thought the price was good. I bought the Touring model so my mileage is not as good as the other models. I find it drives well, it's easy to handle, and easy to park. I drive mostly in the city. Shortly after buying it we drove from WA to Idaho and Yellowstone for the eclipse. I sat in the back seat most of the trip and was quite comfortable. The car handled well over several mountain passes. It is still taking me time to get used to the keyless entry/start. Can't say I am a fan of that. I miss remote start and pushing a button on the key fob to open the trunk. My husband loves driving the car too. I recommend this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

My friends now call me tree hugger

Shannon T, 02/03/2018
2017 Kia Niro FE 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
9 of 9 people found this review helpful

I love my Niro FE. I went with this model because I do not need all the extras and am happy with the basics that KIA provides. I have a 2001 Ram that has a cassette player so I found the technology in this model a great bonus. I love the MPG and send a picture of my $20 fill up to all my friends who still spend in excess of $45 a pop. Normal driving to and from work I only need to fill up once a month. My truck was once a week and that was about $60 each time. I love the handling and have had no problems with acceleration or braking.

Safety
5 out of 5 stars
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5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Excellent Purchase for the money

Mark Lilley, 06/23/2017
updated 06/26/2018
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
14 of 15 people found this review helpful

Love this car. Sport mode is awesome. Plenty of passing acceleration. Great gas mileage, especially on backroad trip (non-freeway). Our first trip took 6 hrs, didn't need to get out - comfort, and a 500 mile range. The adaptive cruise is awesome; I've enjoyed the short time I've had the car; It's a pleasure to drive.

Safety
5 out of 5 stars
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4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Why a Niro?

Bill Steel, 08/24/2018
updated 03/02/2022
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
8 of 8 people found this review helpful

After researching the possible decision to "go green", getting the best gas mileage, I felt that since I already owned a Kia product, that a Niro was worth looking at. After getting several offers online I ended up getting a Niro from the one I had bought from in the past. I've been driving my Niro for almost a month now and put about half the gasoline I would normally use. It is comfortable and has decent acceleration for a Hybrid. As of now I'm probably going to stick with the Niro line.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Niro’s my Hero

Chad DeBruzzi, 11/24/2017
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
8 of 8 people found this review helpful

I’ve been looking for a hybrid that seats 5. I also commute 90 Miles per day. The Niro is a perfect fit for me. It doesn’t have the greatest acceleration and lane passing, but it’s got everything else I want. Quite interior noise, comfy headrest, great technology, and a sporty handling that makes turning a lot of fun! It’s more affordable than its competition. I had a forester that I loved. I had a Chevy spark that I loved. The Niro is honestly a combo of the two. A hatchback with room! It doesn’t have the ground clearance so don’t expect an SUV. If it’s still a dream to drive!

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2 out of 5 stars

bummer

Ernie Flores, 06/01/2017
2017 Kia Niro FE 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
48 of 56 people found this review helpful

I purchase a new Niro with 51 miles for my wife as a 20 year anniversary present... she was getting great gas mileage to and from work... have plenty of room a very nice looking vehicle... we decided to take it for a spin during the Memorial Day weekend 300 miles round trip... averaging 50 miles per gallon then all of a sudden a few miles from our house Disaster struck all of a sudden all of these came on at the same time total meltdown . Hybrid system warning; ready indicator blinking,malfunction indicator, charging system, a/c issues. We called the service department but they were closed because Monday was a holiday we took it in Tuesday morning telling them all that happened he gave my wife a small Hyundai half the size very uncomfortable car service department couldn't exactly tell us what was going on with the vehicle.. though however one of the service reps told me that it's the charging system? We are totally bummed out considering the cars brand new what about 620 total miles they said an engineer was coming up to see it today to figure out what went wrong and what they need to do to fix it... it's just frustrating they said they'd never seen anything like that before so they are perplexed

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Report Abuse
1 out of 5 stars

No. Just No.

K, 08/01/2019
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
17 of 19 people found this review helpful

This is an excellent car for people looking to put less than 500 miles on it per month. Honestly, if you plan on putting more than 10k miles on it in the first year it may not be the car for you. It's comfortable for short commutes and has plenty of cargo space. It’s awful for long drives as there is no lumbar support in the seats. Gas mileage is excellent. If you're looking for a vehicle to drive an average of 100+ miles per day or to use for long distance commutes, this isn't the one for you. The car was in the shop several times within the first 6 months of owning it. I purchased it brand new with maybe 5 miles on it. Within a month there was an issue with it idling and driving poorly. Took several tries and lost hours of work taking it to the dealer before they informed me they’d never seen the issue before and were able to open a ticket, give me a rental and fix it. Cut to a few weeks later and the car starts shaking violently and stopped excellerating while climbing a hill at 75mph. AC and everything in the car is unusual enough while I’m in the middle of nowhere, two hours from the nearest shop, waiting for a tow truck in the heat. Another rental car for however long. The car had a few more other random issues that “they’d never seen” before over the next year and then the engine blows up. Engines gets replaced after having a rental for a month. Have it back in the shop exactly three times within two weeks after the new engine (twice for the same problem related to the engines, once because the bottom of the damn car tore off when I hit a puddle of water). I get to drive it for a few weeks when....the air conditioner stops working. Take it in, they can’t find the problem, charge me $140 because the “warranty expired” (60k which I had just hit when the engine blew) and tell me to come back. Drive with no air conditioning in the piece of crap car for over a week, go back....there’s a seal leak in the air compressor they can’t fix. I’ve had the car exactly 23 months and their fix for this? “It will cost over $2k to replace the compressor or you can just trade the car for a new one!” No thank you. I got it appraised and was offered $10k for a car that I paid well over $20k for and have had less than two years. Every dealer has told me that this is NOT a sought after car, hybrids aren’t popular, Kia doesn’t resell well. I’m going to be upside down in debt because of a POS car and you do not want that to happen to you. Run. Run far away. I always loved my Kia Soul and I was going to trade in for a new one but not now. Not ever.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Great fuel mileage

Howard King, 09/24/2017
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
7 of 7 people found this review helpful

Combination city/ highway...Best...56.2. Worst...51.3. Leased because it's first year for Niro. Butler Kia in Medford Or. doubled the factory warranty at their expense. ( 20 yr. 200k ). Love the car so far. Had it only 1 month. If all goes well, will buy at lease end.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse
5 out of 5 stars

Better than I thought

Jesse, 09/26/2017
updated 10/10/2018
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
6 of 6 people found this review helpful

Depending on the model you get what you paid for. We have the LX model. We didn't need all the bells and whistles. We have 2 children and the car has plenty of room in the back seats, and cargo space. We've held off on hybrid's for a long long time because of the price. Kia has made an excellent hybrid for its first. It's fun to drive, especially when me and the wife try to see who can get the best milage out of each tank. My wife pull off 52 mpg on one tank!! And the sport feature in the transmission makes getting on the freeway or cloning hills so easy. I love this car and bought it under $29,000!! Update: it's been over a year, 18,000 plus miles and two trips from southern to northern California and we still love it. We take it in for its schedule maintenance and we've had no issues. I couldn't be happier for my first new car buy. I've always bought used cars but I think from now on I will look to KIA for any future purchase

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Great Gas Mileage in a comfortable car

Michael Glass, 04/09/2018
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
6 of 6 people found this review helpful

I looked at every new mid and small SUV on the market this past December and I selected the Niro from KIA. While there may be cars out there that look better and some that are even more comfortable but our primary reason for buying this new mode of transportation was economy. NO ONE beats the Niro hybrid on gas mileage, most SUVs use twice as much gas. One of the interesting things about this car is that it gets better gas mileage in town than on the road. NOT what I expected.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Report Abuse
5 out of 5 stars

Tires not my cup of tea

Boat, 04/09/2019
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
9 of 10 people found this review helpful

I bought one of the Niros to Kansas. I love it—- except—- I noticed noises coming from the wheel areas. I could never pin down which wheel. I started complaining about the noise at about 12,000 miles. At 17,000 they put it up on the rack and said everything was fine. The noise was to be expected because of the two engines and road noise. I had had an Optima before this and had never had this issue. It has been inspected 3 times. They have told me that I’m not rotating the tires often enough. BS!! Every time I take it in to have the oil changed, I tell them to do what is needed. Now, at 34,500 miles they tell me my tires are cupping and that has been causing the noise. If you google cupping tires almost everything it says is related to suspension problems and could be serious. I’m told now that my suspension is fine. The dealership is going to replace my tires, that should have lasted another 15,000 miles. I’m told today that KIA put the wrong type of tires on this car and have had complaints about it. You’d think they would have mentioned this in the last 18 months. I’ve googled this and can’t find anything. I think I’m getting hoodwinked. I may be trading this very soon.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Wow I love this car!

Mike, 12/11/2018
2018 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
9 of 10 people found this review helpful

...and I'm picky. I'll start with the bad. Yes, the tie down clips in the back are CHEAP. I haven't broken one yet, but I will. Maybe someone will come up with an aftermarket replacement? My MPG has drifted down a bit from my first tank of gas (~53), but then again, I keep adding weight (me AND stuff), so perhaps that has come into play (oh yeah, I was REAL gentle for that first week). OK then, I think that's it! Here's the good: The professional reviewers have issue with acceleration. Yeah, if I was in the market for a Porsche or a Tesla, I'd rate it a 7.0 too. I'm plenty satisfied with acceleration in Sport mode, but probably only use that 5% of the time. The fit and finish are perfect... tight as a button and very well laid out (I looked at Priii... what a mess (new ones less so))! Drive comfort is excellent (just returned from a 6 hour drive) - it's not THAT noisy at HW speeds (unless your other car is a Lexus) - the electronics are pretty intuitive (could use some small tweaking, but I'm a UI snob, so take this with a grain of salt) - the dash cluster is SO sexy - the electronic safety features (I went for the EX Tech package) are amazing - handling is terrific (haven't had to stuff on the brakes yet but you know, I look ahead of me and don't fiddle with my phone so I can't say that sudden braking has been much of an issue in my 35+ years of driving) - 525mi range is SO cool to see!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
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5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

So far so good

Carin Heidelbach, 04/18/2017
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
9 of 10 people found this review helpful

I really like this car. I've only had it a month but have barely had to put gas in it. Very comfortable ride. Acceleration from a stop is slow but other than that truly happy with it.

Safety
5 out of 5 stars
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5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

3 1/2 Years and still going strong

Eric, 03/30/2017
updated 10/05/2020
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
12 of 14 people found this review helpful

This is my 3rd Hybrid, but the best one I've had! My first was a 2nd generation Prius and my second was a PriusC. I'm currently at 55,400 miles and have owned it since Feb 2017. No issues at all! The first year I was getting between 62 to 64 MPG. Today I'm still getting between 58 to 60 MPG which for over 55,000 miles only losing 4 MPG is awesome! Like some other reviews mentioned it doesn't take much to learn the little "tricks" to keep the EV system engaged longer. Going to drive this one as long as I can, then will seriously be considering the full EV model!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Love this car

Texas Blue, 06/16/2017
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
5 of 5 people found this review helpful

Great mileage and a comfortable driving experience. I drive mostly city and routinely see 55-60 mpg but I've only had the car 6 weeks. I am still learning how to drive the hybrid, because it is different from a gasoline car. I'm sure once I adjust my style, this will be the best car I've ever own.

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Amazing car

chris, 07/13/2019
updated 01/19/2021
2018 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
5 of 5 people found this review helpful

I had a Kia Optima I traded in to buy this for using for Uber. The display says I am getting between 55-62 mpg which is crazy because it was rated to get 48 I think. It depends on how much time I'm on the freeways but mostly hangs around 59. I have put about 10k miles on it in the 4 months I have had it. My only complaint about the car is the lack of power and the transmission. I was under the impression that a CVVT transmission would be smooth but this one must artificially exaggerate the shifts because it is a bit annoying at times. I don't know why it does this. And when the engine kicks in it is very noisy. But other than that I love the car. I am saving a ton on gas. It has lots of room. You sit high so you can see. It has a backup camera which I haven't had before so it makes backing into areas easier. Overall I would buy another one in a heartbeat. I loved my 2008 Scion XB and this is just as good with twice the mpg. Update: I’m almost to 50k miles now and I am still very happy with the car. It may sound as though I’m complaining with what I say here but I’m just informing you in case you buy one. I haven’t had any problems with the car so far. All of my nags about it are because it is an economy class. Like it’s noisy, the lack of power, the stereo speakers aren’t very good. Also the brakes really like to be jerky sometimes I think due to the regenerative ability. I’m not sure because I haven’t had a car with brakes that can do that. Like occasionally as you pull up to a stop light if the light turns green before you totally stop and then you try to go the car doesn’t know what to do and sits for a second and then lurches forward once it realizes you press the gas. Also as you are slowing down sometimes it goes from a stopping power of 3 to a spill your drink power of 8 real quick. But I’ve gotten used to it and it is a bit aggravating but I’d still buy the car again. Even with all these little complaints it’s only about $25 to fill a tank and I can go over 500 miles which is more than twice as far as my other car at half the cost. I would still buy this again.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Good car but horribly cheap handles

Nicole, 02/08/2018
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
11 of 13 people found this review helpful

I have been spoiled by my Acura and Volvo but wanted something cheaper and better MPG. Handles well, good and comfortable for long drives. Transmission is a little sluggish at the start and jerky time to time but nothing bad. Gotten used to it. Driven 4K miles and outside door handle breaks off in my hand!!!! I'm not strong arming the handle for it to break off. Cheap plastic. Hope not dealing with door handles breaking every 4K miles! Can't use the door now till gets fixed. WTH Kia?!? Use better product for handles!!

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

Missing Link- Support and Service Department

Ronald Eng, 09/27/2018
2018 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
52 of 69 people found this review helpful

Kia Case Number 12829869 I purchased my Kia 2018 Niro VIN #: KND.....6317 on May 15, 2018. 3 weeks into the purchase, one of the hard plastic anchors of the cargo net broke. The car was barely 500 miles. I saw that same issue in the 2017 Niro Edmunds consumers review. I thought that was fixed, but apparently not so. Between the Kia dealership in Fremont CA and Kia Consumer Assistance Center (800-333-4542) during the last 4 months, I was completely ignored, despised numerous follow ups. However the dealer did say it should be repaired under warranty but their hands are tied without Kia's authorization. Finally On Sept 11, I wrote Kia a letter and gave them a week to respond. Today Sept 26 I have received nothing, no response at all, not even their position whether it was or was not under warranty, or how much to get it repaired, just......nothing. On the overall picture, this is a very small matter but it does call into one question, what if this is something to do with their 10 years, 100,000 miles drive train warranty! You think they still will stand behind their products, or is that warranty statement just an advertising ploy? I have given them ample chances for a two way communication to resolve this little problem but to this date they chose to ignore me. How can Kia Marketing allows this to happen, not even defending the most important element in the support and service structure in the new car business. I had nothing of a kind on car purchases that happened to me. I am so disappointed. Ron

Report Abuse
5 out of 5 stars

Best Vehicle I Have Ever Owned!

Luis Brown, 08/08/2017
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
7 of 8 people found this review helpful

This vehicle does not drive much differently than a non-hybrid. There is a slight difference during braking due to the regenerative system. You need to be willing to apply break pressure during emergencies so as to engage the normal brake pads. It also takes a bit of getting used to because, in general, the engine does not actually "start" when you initial energize the vehicle. This can be confusing to one's "normal" mindset of the engine turning over.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Try the rest, get the best!

RJE, 08/19/2018
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
4 of 4 people found this review helpful

Cons- Owner manual poor(Pages falling out, index nearly useless), no spare tire, 59 MPG INDICATED vs 54 MPG actual. . Pros- Easy for 6 footer to enter/exit. Advanced Tech Pkg is intuitive. 54 mpg on 3600 mi trip. Ocala,Fl to Kingston,NY- Milwaukee,Wi- Ocala. AC@76F, drove @ speed limits, Tires @40psi. I insulated AC hoses (under hood). All lites (interior + exterior) are LEDs (except Turnsignals, fogs and HiBeams). Very quiet 'cause 4 wheel wells, doors, engine compartment and exhaust pipe have extra sound insulaltion.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great car! Except...

Mike, 10/04/2019
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
4 of 4 people found this review helpful

This car is an overall good car! It gets really close and sometimes exceeding the advertised mpg. The overall ride is smooth and interior isn't too over the top so you save a bit in that aspect. The exception to this is the power train. Currently at 34k miles and the transmission tends to shudder at low speed. It seems like it happens when it's cold but when it warms up it appears to subside. Will definitely have them take a look at it next time but from what I've read it might be a known issue.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Better than imagined!

Jerrad, 12/26/2017
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
4 of 4 people found this review helpful

I love my Niro. It consistently gets above 50 mpg in mixed driving. Even at highway speeds the vehicle runs on EV mode if you are light on the throttle. For the price and the technology, I cannot imagine a better vehicle. Kia knocked it out of the park on this little SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Love my Kia Niro Touring

Elaine, 01/22/2018
updated 01/28/2019
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
4 of 4 people found this review helpful

Husband bought me my new Niro for my birthday in October, 2017 love everything about it, no complaints at all so far, I'm still in love with it, especially the fantastic gas mileage!

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Buyer Beware!

Michelle. G, 08/03/2018
updated 12/17/2018
2018 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
27 of 37 people found this review helpful

Had to trade car after a month of owning it. I had a major horrible scare with my Kia Niro within the first few weeks of owning with a very strong gasoline and burning plastic smells in the cabin of the car. First I thought that maybe I spilled gas on myself, but no, it was coming out of the vents each time I either ran the AC or heat didn't matter what setting you had it on it was bad. Along with the gas smell there was also a burnt wire/plastic smell which was so bad I was expecting to see smoke or flames coming out of the vents or hood, it never did thankfully. Both smells made me completely nauseous and sick each time I had to drive the car I had to put the windows down to feel better. I felt so uncomfortable in the car feeling this sick. Dealership said nothing is wrong with the car but then Kia's have had fires in other models so it worried me that it could of happened with that KIA. There were other things among the smells just didn't seem well for a brand car it lacked power and had jerky/missing during acceleration right out the dealer lot, passenger door handles broke with only 1000 miles on the car. Good bye KIA brand. I ended up trading it in on a 2019 Buick Encore which has been a wonderful vehicle in the past 3 months since my trade of the junky KIA. Second year this model has been out, might want to wait until they fix all the bugs.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
3 out of 5 stars

Disappointing mpg

cbailey, 02/02/2019
updated 02/04/2020
2018 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
20 of 27 people found this review helpful

I've had my Niro for about nine months now. The first six months I got great gas mileage, above 50 consistently and up to 58. The last three months I am getting 39. I asked the dealer about that and he asked, "Are you using the heater?" I said of course. He said that was the difference in the mileage. I find that hard to believe, a 10 to 15 mpg difference because I turned the heater on high instead of low. Otherwise the car is a dream to drive, but I'm very disappointed that it doesn't get the 46 - 50 mpg as advertised. UPDATE FEBRUARY 2020: My mileage in the winter is 36 mpg. In the summer it usually increases to about 46, 90% slow, small-town driving to the store and back. I don't know why I can't get the suggested mpg. it certainly isn't my driving as I don't have a lead foot or hot rod mentality. The heater is on low during the winter except for start-up times. PLUS, the car was in the dealership for TEN WEEKS. It turned out to be a bad sensor, but it took them ten weeks to figure that out. I put that on bad mechanics. Otherwise I still love the car and the way it drives and its comfort, but am very disappointed with the mileage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2 out of 5 stars

Windshield Manufacturing defect

Porick, 10/11/2017
2017 Kia Niro FE 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
13 of 17 people found this review helpful

Shortly after purchase I noticed an 8" by 14" distortion in the windshield on the passenger side right in my line-of-sight. I took it back to the dealer 4 times for them to try and "buff it out", photograph it and write a report to send to their Customer Service Division in Irvine, CA. The staff all admitted yeah it has a defect, but sent a report stating there is no problem. They also said I should take it to another dealer. well the next dealer has now offered for me to park it near several of theirs on the lot, and if mine is the worst, they will replace it for 1 time only. I them took the vehicle to Safelite and the manager said it was one of the worst he had ever seen, and he said they had a bad run of windshields. By the way a new windshield starts at $700. So now I am at the stage of writing the head of KIA prior to going to the State Attorney General. So much for KIA standing behind their products. And I traded in my 2012 KIA Soul for this car!

Technology
4 out of 5 stars
Reliability
4 out of 5 stars
Report Abuse
5 out of 5 stars

Love this car so far.

Mark, 05/04/2018
updated 02/25/2021
2017 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
6 of 7 people found this review helpful

I really like that this car can go for 500 miles between fill-ups and then only have to put in 10 gallons of gas. saves me time not having to stop at the gas station and money. The car drives well and I have had no quality issues. It has a lot of interior room yet the car has a small foot print and can park easily in tight spaces. The ride is nice, I have taken it on a 1500 mile trip and was very comfortable and got about 43MPG doing about 85MPH on the freeway. I really like that in stop and go traffic it isn't burning gas. The only negative is that it can be a little jerky when the car transitions from regenerative braking to acceleration, like when you pull up to a stop sign and then immediately start to go because there is no other traffic..... Still love my car after 3 years 30k miles only thing is my fuel economy has slipped a little bit, down to around 47 in town and 40 MPG on the open highway.

Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Snapping Handles and Rust

Vikki, 04/25/2019
2017 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
5 of 6 people found this review helpful

I love how it drives. Love the MPG. Love the interior and technology features. Love the exterior style. For all of that - I'm extremely disappointed to write that I will probably not buy this car at the end of my lease. Sadly, I'll probably owe extra for mileage but I hate to buy what seems like poor quality. I've had THREE door handles snap off - passenger side doors that aren't used often. It's the same piece inside the handle that just snaps. Very disappointing and annoying. Now I noticed tiny spots of rust all over the tailgate and bottom half of the car. It's not even 2 years old. I'm so disappointed because I was going to buy this car but how will this possibly hold up? The resale value will suck if it's rusting. I baby this car - it's in a garage every night and hits the car wash every other week to wash away winter salt. I'm beyond disappointed because overall - it's a pretty good car but the quality is lacking.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Report Abuse
5 out of 5 stars

Far Exceeded Expectation

T.F. Black, 07/17/2019
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
3 of 3 people found this review helpful

I bought my Niro off sales floor in March of 2017. It was in dealer’s initial allocation. I didn’t know much about the car, although the couple of magazine reviews I had read were favorable. My biggest single concern was quality of dealer service. My previous car was a Highlander, and dealer service was outstanding. Although service has been satisfactory, dealer does not offer free shuttle, for me a major drawback. As for the car itself, I have been pleasantly surprised. Car is comfortable, performs OK, fuel economy outstanding (c. 50mpg vs.18 for Highlander). I wish Niro were offered in AWD, as is Soul. I expect it will be added.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

I love my kia

Ryan from Austin tx, 07/29/2020
2017 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
3 of 3 people found this review helpful

I got the touring model. unfortunately it doesn't get the 50+ miles but maybe it's worth all the extra bells and whistles. it is such a luxurious car though and I get about 500 miles on $20 of gas! I do like it more than the prius.

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5 out of 5 stars

I love this car!

Mags, 01/15/2019
2018 Kia Niro Touring 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
3 of 3 people found this review helpful

I looked at the Bolt, the Volt, the Prius, and the Ioniq when I was car shopping. I'm so happy that I went with the Niro! It looks great, is really comfortable (a major issue with me, since I need a lot of lumbar support due to a bad back). The rear seats are also really spacious, which was critical with my teenagers. I average 40 mpg and only have to refill the tank on a monthly rather than a weekly basis now. The entertainment system/Apply carplay is a dream, especially the way it connects to Waze. Six months in and I have no complaints, it's a fantastic car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Exactly what you’d expect

Christopher Berg, 01/15/2019
2018 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
3 of 3 people found this review helpful

The niro gets great gas mileage , and is very comfortable. It doesn’t have the best acceleration but is fine cruising at 80 on the highway when it gets there. Overall very happy with the car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
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