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Used 2022 Jeep Wagoneer Consumer Reviews

2.7 out of 5 stars
53 reviews

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Cons
1 out of 5 stars

Dead pos

Adam r, 09/03/2022
2022 Jeep Wagoneer Series II 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
54 of 54 people found this review helpful

Two weeks and 2 days old. Being towed to a dealer for the 3rd time. Common electrical drain issue but unknown cause leading to inability to fix. Dealers have no loaners and I'm stranded again with my kids on the side of the road. The vehicle is all electronic so it's super difficult to open and even jump start. Beautiful vehicle but can't be relied upon.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Do NOT Buy a 2022 Wagoneer

Unhappywagoneerowner, 05/06/2022
2022 Jeep Wagoneer Series III 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
122 of 129 people found this review helpful

I should have known when the battery was dead when I wanted to test drive it that I should walk away. I bought it and 2 days later wouldn't drive and was towed back to the dealership. Their promises for special customer service are all lies. I can't even get my Wagoneer case manager to call me back after 3 weeks since opening my case. Many other computer and windshield and mirror distortion problems have continued from there. One minute something eorks, the next minute it is broken and this happens every day. Now after reading all the complaints online and talking to mechanics in numerous dealerships, its a serious wide spread problem with these cars. About to go in the shop for the 2nd time in less than a month. Don't waste your money. Buy a Ford Expedition or Lincoln Navigator.

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2 out of 5 stars

Jeep is not ready to be a luxury vehichle brand.

Eric, 07/12/2022
2022 Jeep Wagoneer Series III 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
76 of 80 people found this review helpful

I have mixed feelings about the actual vehicle. I currently have 14 items that need to be addressed. Most are technology-related and could probably be fixed or addressed with over-the-air software updates. I am not aware of any updates available. The more significant problem is the lack of customer support and service to fix these items. "The Wagoneer Experience" has been very frustrating. They don't understand the level of service required and expected for customers that purchase 100K+ vehicles. Loaners are included in the "experience," except they don't have any available. Service Managers don't call you back because they have no solutions. Dealer surveys are not responded to because they don't have any answers. Even my interaction with Wagoneer Services has been disappointing. If you are looking for the luxury experience, skip Jeep and the Grand Wagoneer.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

DO NOT BUY

Btetzlaff, 06/23/2022
2022 Jeep Wagoneer Series II 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
123 of 131 people found this review helpful

This 1st generation truck is fraught with SAFETY problems in addition to convenience problems. I bought my 2022 wagoneer 6 months ago. It has 12 pages of work history and has been in the shop 30 days with no end in site of issues to be corrected—- the most concerning vehicle fails to start, steering locks up and vehicle gets stuck in 4 wheel drive. This doesn’t even start to address the heated and cooling seat issues, the infotainment system repeated resets, the preset resets and the windshield replacement. Steer clear if your lemoneer will let your steer….

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1 out of 5 stars

Steer Clear of the Wagoneer

Brookilyn, 11/15/2022
2022 Jeep Wagoneer Series III 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
60 of 64 people found this review helpful

1 year of ownership. 6 trips to the dealership for recalls and fixes, totaling 30 days with a loaner. No end in sight for outstanding issues they can't isolate yet. Should've known when there was a missing bolt on delivery day that required a trip to the body shop for welding and install. Also, the center console couldn't be opened because of assembly issues. Took 8 months to get parts and fix. That, my friends, was just the beginning. Most disappointing thing we've ever saved for. Traded it in for a loss. Yet, still feel like we've gained something. It's someone else's problem now. Jeep's ad campaign beat engineering and quality out the door. Buyer beware. Wait for the 2025+ model, after they've finished beta testing this vehicle on all of us suckers.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

ZERO for reliability! Worst Car Experience EVER!

Disappointed Grand Lemoneer , 07/13/2022
2022 Jeep Wagoneer Series III 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
76 of 83 people found this review helpful

Brakes, electrical black out, 2nd row seat recall for not latching, odometer flashing on and off, electronic side steps going crazy (4th recall), belt had to be replaced after they couldn’t find the problem on service prior, brakes 2 more times, airbag (recall #3) fixed then put to test by dealership that wrecked my car while in service for 5th time. Air bag did NOT deploy with head on collision. Been without my car longer than I have actually gotten to drive it. It has been wrecked and in shop for 7 weeks tomorrow depreciating even more with the new 2023 models coming out, not to mention my new wrecked car that will be registered on Car Fax for a wreck I was not even a part of. “Grand Wagoneer series 3 loaded”. Does not allow me to select my model of car on drop down menu.

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2 out of 5 stars

Random Stalling While Driving

JD, 09/09/2022
2022 Jeep Wagoneer Series II 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
20 of 21 people found this review helpful

Loved my Wagoneer for first 4 months of lease. Then while driving one day the vehicle stalled, basically died. Lost all power, including power brakes! Had to pull over to side of the road and restart the car. This occurred 3 more times before I brought it to get serviced. They gave me a "software update" and sent me on my way. Two weeks later, this time on a highway going 70mph, the car stalled again. If another car was in front of me slowing down, I would have crashed into him. Luckily I was able to swerve over 2 lanes and get onto the shoulder. I slammed on the brakes (lost power brakes) and after about 20 yards the vehicle finally came to a stop. I brought it back to the dealer and they have no idea what could have caused the car to die, and haven't had that happen when they drive it everyday for last 3 weeks. So since they can't "replicate" a totally random occurrence, and identify the cause, they are actually trying to give me the car back

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

2022 Wagoneer Problems solved?

GM, 10/26/2023
updated 10/31/2024
2022 Jeep Wagoneer Series II 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
12 of 12 people found this review helpful

We got a 2022 Wagoneer II and had problems from the beginning for about one year. Continual electrical issues, warning lights and occasionally would not start at all. Had it at the dealership 3 times. The 3rd time, they determine the main wiring harness had pins bent and pins not connected properly. Dealership removed front seats and console and replaced the main wiring harness. That repair was 5 months ago and we have not had one issue since. We love the Wagoneer and hope this is the fix to all the problems. I have noticed a lot of reviews about electrical issues with this SUV and I think it is attributable to the major wiring harness issue. UPDATE: Since I posted this review, we have not experienced any issues with our Wagoneer.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Do not buy

Chris, 08/15/2023
2022 Jeep Wagoneer Series II 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
11 of 11 people found this review helpful

I bought this SUV used with only 17,000 miles on June 20th, 2023. I have been to the dealer three times and only at 17,677. Here are the problems: Lift gate not closing or having to manually open it. Lift gate not locking, I had to drive it with a strap on it.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Not ready for high-end market.

Glenn F, 04/22/2023
updated 08/14/2023
2022 Jeep Wagoneer Series III 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
15 of 16 people found this review helpful

The Wagoneer should have been the best middle ground with its larger space than the Grand Cherokee, Jeep 4WD system and some luxury features. I purchased the Series 3 with customer preference package. Not a Grand Wagoneer price but pretty close at $88k. I was willing to forego the wood interior, computer screen dashboard and larger engine to save myself $15-25k. My issues are with the technology. The auto-lane management system hasn’t worked in the 6 months that I’ve owned it. Other features like easy-exit, drivers seat memory function and system lay out work sporadically. The rear lift gate doesn’t work when you swing your foot under the bumper. The pedestrian auto-brake doesn’t work. Again, it’s the technology that doesn’t work properly. The size is perfect for me and my K9’s. I should’ve gone with the GLS from Mercedes. The GLS doesn’t have as much room, but at least the quality is there for $85k plus. UPDATE: I purchased a ‘22 Wagoneer Series 3 w/preferred package. The vehicle rides well on the road both cruising and around town. The dash unit is very glitchy. For example; the navigation system reboot spontaneously, the easy entry/exit feature works occasionally. The ACC system is very touchy. For example; with 2 spaces selected between my vehicle and the one in front of me, the system aggressively taps the brakes—even the passengers think I’ve slammed on the brakes. As for the interior; the upholstery on the 3rd row right side came loose…apparently it’s glued on. Yes, I wrote glue in a $90k suv. I was a bit taken back by the amount of plastic in this top of the line Wagoneer that allegedly competes with Mercedes GLS and Cadillac Escalade. In fairness, I didn’t want to spring for Grand Wagoneer at $110k just for the wood dash, doors and center console…my bad. I’m impressed by the cargo room and visibility. The vehicle doesn’t let you forget it’s a heavy beast, though navigating in downtown streets isn’t that bad—unless you’ve been driving a Corolla. In my opinion, the Wagoneer isn’t a good contrast to the GLS or Escalade…perhaps a Suburban. Even GM has tech issues but I don’t imagine this bad. A decent GLS will cost around the same, not have as much room but at least you’ll get the quality of Mercedes Benz—yeah I’m a former owner of S class and GL. Wagoneer Connect is a complete joke. Every time my Wagoneer has been in for service repair, nine and counting, it’s because I made the appointment. I had to pay for a loaner and not once has the dealer been able to pick up my vehicle for service. Bottom line, I’m not impressed with the luxury version of Jeep…buyer beware!

Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Value
1 out of 5 stars
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