Used 2022 Jeep Wagoneer Consumer Reviews
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Dead pos
Two weeks and 2 days old. Being towed to a dealer for the 3rd time. Common electrical drain issue but unknown cause leading to inability to fix. Dealers have no loaners and I'm stranded again with my kids on the side of the road. The vehicle is all electronic so it's super difficult to open and even jump start. Beautiful vehicle but can't be relied upon.
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Do NOT Buy a 2022 Wagoneer
I should have known when the battery was dead when I wanted to test drive it that I should walk away. I bought it and 2 days later wouldn't drive and was towed back to the dealership. Their promises for special customer service are all lies. I can't even get my Wagoneer case manager to call me back after 3 weeks since opening my case. Many other computer and windshield and mirror distortion problems have continued from there. One minute something eorks, the next minute it is broken and this happens every day. Now after reading all the complaints online and talking to mechanics in numerous dealerships, its a serious wide spread problem with these cars. About to go in the shop for the 2nd time in less than a month. Don't waste your money. Buy a Ford Expedition or Lincoln Navigator.
DO NOT BUY
This 1st generation truck is fraught with SAFETY problems in addition to convenience problems. I bought my 2022 wagoneer 6 months ago. It has 12 pages of work history and has been in the shop 30 days with no end in site of issues to be corrected—- the most concerning vehicle fails to start, steering locks up and vehicle gets stuck in 4 wheel drive. This doesn’t even start to address the heated and cooling seat issues, the infotainment system repeated resets, the preset resets and the windshield replacement. Steer clear if your lemoneer will let your steer….
Jeep is not ready to be a luxury vehichle brand.
I have mixed feelings about the actual vehicle. I currently have 14 items that need to be addressed. Most are technology-related and could probably be fixed or addressed with over-the-air software updates. I am not aware of any updates available. The more significant problem is the lack of customer support and service to fix these items. "The Wagoneer Experience" has been very frustrating. They don't understand the level of service required and expected for customers that purchase 100K+ vehicles. Loaners are included in the "experience," except they don't have any available. Service Managers don't call you back because they have no solutions. Dealer surveys are not responded to because they don't have any answers. Even my interaction with Wagoneer Services has been disappointing. If you are looking for the luxury experience, skip Jeep and the Grand Wagoneer.
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Steer Clear of the Wagoneer
1 year of ownership. 6 trips to the dealership for recalls and fixes, totaling 30 days with a loaner. No end in sight for outstanding issues they can't isolate yet. Should've known when there was a missing bolt on delivery day that required a trip to the body shop for welding and install. Also, the center console couldn't be opened because of assembly issues. Took 8 months to get parts and fix. That, my friends, was just the beginning. Most disappointing thing we've ever saved for. Traded it in for a loss. Yet, still feel like we've gained something. It's someone else's problem now. Jeep's ad campaign beat engineering and quality out the door. Buyer beware. Wait for the 2025+ model, after they've finished beta testing this vehicle on all of us suckers.
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