am reporting review (138141727) (Jeep Engine Failures due to Valve Seats) because My daughter bought a 2002 Jeep Liberty 1 month ago. We changed the oil and I had her check it every two weeks since the vehicle was new to her. She did as I said for a couple weeks and said it used none. She is very diligent at watching her mileage to plan oil changes ever 3000 miles. She went to work and the engine started to knock. She checked the oil and found it 3 quarts low and got no low oil warning. We took it to a shop and it needs a new engine. We found out no reputable salvage yard wants to sell the engine due to a known oil gear issue, so they will not even warranty one with low miles. A rebuilt motor with the oil gear issue fixed costs $3200.00. With labor my daughter is looking at $4500.00 to replace an engine with only 119000 miles. I searched the internet on 2002 Jeep Liberty 3.7 engine. I found many complaints regarding the blown motor. The average seems to be 96000 miles. Many people online said they contacted jeep and they said they were SOL. I don't expect a new engine for nothing, but when the average vehicle today does 250000 miles by most manufacturers and Toyota is at 400000. I would like to see an American company doing everything it can to create customer loyalty. Thank You, Steve
major problem with the valve seat coming off and damaging my Jeep Liberty engine. We purchased the car new and have continually provided maintenance on the vehicle at your dealerships. What is upsetting is the lack of interest now from your customer relations department except for your local dealership who has been supportive, on what has occurred. This is a safety issue and this problem is a manufacturer defect . This incident could have caused my daughter to have an accident since she was driving this car as a high school senior. I will take
I made a great choice for a first Jeep. In fact if I had to make the choice all over again I'd choose this car again. I bought it new in Nov of 02 Its now 14(!) years later and it has 170k miles on it. It drives well as long as you have the correct tires on it. I've taken off road into the back country and driven coast to coast in it. Its a trooper. If I had one gripe its all my fault. Sometimes I really wish I had a trunk to lock things in. But then it wouldn't be a jeep. Its on its last legs now. I think its a year away from retirement. I give all my used cars to charity. The body and interior and are in excellent condition. I'm sure they will be glad to have it.
I bought the car used in august 2012, It had 150K+ miles on it I don't remember. At first I just needed a 4x4 in the winter in Spokane because the road can get bad. With no snow tires and basically all in part time 4x4 it handled flawlessly. Everything was perfect except for some creak in the driver door but hey. I didn't much care for the car but time and time again it blows me away. Infinity speakers, roomy and stylish inside and out. and Reliable. I even took it off road and I was impressed. have 170k in a few weeks and still strong. Got 12mpg in city at first but with K&N stock filter upgrade, new spark plugs, oil change and Seafoam It went to 15 1/2 mpg and over 21 on the HWY!
Picked up my 2002 liberty from a family member that nurtures her vehicles. This problem child does not give up when it comes to costing me dollars for repairs. The list is long, and now a #2 cylinder valve issue. Obviously, Chrysler knows about this, but take sno action in resolving. Once I junk this pig, I will never touch another chrysler vehicle again. [non-permissible content removed]