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Used 2023 Jeep Grand Cherokee Consumer Reviews

3.7 out of 5 stars
44 reviews

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Pros
Cons
5 out of 5 stars

Good SUV

LuRaEst, 07/30/2023
updated 08/01/2025
2023 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
4 of 7 people found this review helpful

2 years now with it and still thinking was a good buy. I bought this vehicle looking for some nicer ride, comfort and think I got it..new body style love it, the technology on mine very nice.good gas mileage.. warranty service done very good very pleased with this 2023 grand cherokee altitude. UPDATE: My 2023 Grand Cherokee Altitude Black Package is a well moderate equiped SUV...has good space, confort, and amenities that are nice to have., engine 3.6 peppy and very quiet...overall for me was a nice choice

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Disappointed

KathleenT, 09/28/2024
2023 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 7 people found this review helpful

2023 Jeep and less than two years, the battery completely died. No warning whatsoever. The tow truck driver couldn't jump start it. No lights, just completely dead. The 2nd tow truck driver was able to pop open a panel to left of your shin in the driver seat. Used a screw driver to do something to get it to back down my driveway. It is currently sitting at the dealer since 8am. It's 2pm now, no call as to what the update is. Doesn't make me feel good. Luckily the car was in my driveway. I can't imagine if I was out of town or the middle of no where. The Jeep reliability is gone.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Only get if you really need an off road vehicle.

Ang, 02/02/2024
2023 Jeep Grand Cherokee Laredo X 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful

I had a trailhawk .Not really for me. I’ve had 3 issues since I’ve have for 3 months. The info center went green and shut off. The truck did a weird shift and almost cut off. I had to pull ofd and turn the truck off and turn back on. Now the suspension is rattling like it’s loose. The inside is nice but not anything special. I’d go luxury again, which I did. This is a weekend vehicle. Oh, and the gas mileage is not very good. If you use for short drives it may be ok.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Everything I’ve wanted.

Schermanator, 04/25/2023
2023 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
3 of 6 people found this review helpful

It’s been a dream suv of mine, finally make enough money to own it lol

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Driving impressions

rsu11, 02/08/2024
2023 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 9 people found this review helpful

Rented a nearly new Cherokee Laredo for a 2-day trip from Cleveland to Sarasota. Two 10+ hour days mostly on the super slab, but some town driving, too. Here is my take: First and foremost, brakes. Weird. After 22 hours of driving, I still couldn't master these brakes. Way too touchy and inconsistent. A light touch on the pedal gives nearly nothing, but a slight increase in pressure causes near panic braking. Lifting doesn't help, and modulating them is difficult. They just seem to have a mind of their own. If this is Jeep's version of smart braking, it's very crude technology. Steering is light and quick. Almost too quick for an SUV, but I adjusted to it. The 8-speed transmission jumps around gears too much. Like the brakes, a light touch on the gas at cruising speed brings nothing. A slight increase in pedal pressure elicits a downshift and a surge in speed, usually more than expected, almost like a turbo kicks in. While I applaud the available power, Jeep needs to work on a transmission and brakes with more linear response. Fuel mileage was good, with an average of 26 mpg over my 1200 mile trip. Cruise control buttons were terrible, having no tactile feel or easy use. I had to look down at the buttons to use the CC. Change them to a stalk so eyes can stay on the road. Cabin noise was low and the body had no squeeks or rattles. Suspension was very good, handling rough roads better than other SUV's I've driven. Visibilty was good, but the rear view mirror seemed a bit small. Lots of plastic in the cabin and the seats look a bit cheap, however, the driver's seat was very comfortable for highway drving (I'm 6 ft, 210 lbs). The distance from the steering wheel to the pedals was, as usual, a bit short. A telescoping wheel would have helped. So all-in-all, 3 stars. It would have been a strong 4 star if not for the braking behavior and jumpy transmission.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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