Used 2023 Jeep Grand Cherokee Consumer Reviews
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Completely satisfied so far
Houston driver, 05/17/2023
2023 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
Traded in my Mercedes GLE 580 for the Grand Cherokee Summit Reserve and, while the Mercedes was a little more comfy and powerful (the GC is a six), the Jeep blows it away in every other category. Interior design of the 580 was excellent, but the GC is unbelievable for a traditionally non-luxury car. I you wanted a Bentayga but more compact and versatile the GC would come close. All attention to detail makes you wonder how this car was built in Detroit. The beautiful leather, interior lighting, info displays and controls, sound system, exterior fit and finish, and head and fog light systems are top notch. Also it takes reg gas, so I get about a 30% reduction, including better mileage, in my fuel cost. Engine is peppy, but I admit it would be nice to have a V8 for highway passing. Wireless Android Auto is seamless and a pleasure on top of the car's own complete infotainment system. Complete app, assistance, and emergency free, as is reg maintenance for 3 years. Dealer gave me the fastest purchase transaction ever, at about an hour, half the time it took to turn in the Mercedes lease. All I would ask for is a service loaner but the dealer said no.
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Lemon Aid needed
Unhappy Camper, 05/14/2023
2023 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 23 people found this review helpful
I bought a 2023 Jeep GC Outlander with 250 miles. 7 days later it is in service because the car vibrates badly. drives really loudly (more than any other SUV I’ve even been in) has a front end clicking noise and feels like wind buffeting pressure in the cabin even when all the windows and sunroof are closed. I had a 2017 GC Outlander that never gave me any trouble. At 97,000 miles, it blew a solenoid and the part was back ordered for over a month with no guarantees of actual delivery. So, I traded in my 2017 expecting that I’d be as happy with the 2023 model. No such luck. Service rotated the tires and checked front end alignment in an attempt to fix the vibrating. They said the noisy ride is typical and they deny there is pressure similar to wind buffeting. Not a successful fix on the vibrating so I am waiting to see what the dealership proposes. One more try at fixing the issues then I have to look into lemon laws. Overall the car is disappointing even if there were no issues with performance. The interior looks good but the center console is way too wide. There is no charger in the storage compartment so without the cordless charging option, you have to deal with a phone charging cord that sticks out and prevents closure of the compartment below the touchscreen. The trim is very cheap plastic covered in chrome paint that I suspect will scratch. Everything else on the console is black plastic that shows every single fingerprint. The doors feel super light weight which might be one of the reasons why the ride is really loud. The Mazda loaner I got from the dealership is way more quiet for a much lower MSRP. All the seats are narrower than my 2017 and way less comfortable. They look and feel cheaply made and the driver seat already has a crease in it that the service manager admitted “needs to be watched” but is not a warranty repair. Even the covering in the cargo area seems cheap and raises questions about durability. I am very disappointed and have little confidence in the quality and dependability of this car. Buyer beware. It seems there are serious issues with manufacturing and quality control.
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Powerful and quiet
Billdog4u, 03/06/2023
2023 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
10 of 13 people found this review helpful
After comparing and watching reviews for at least a year, I narrowed my SUV choices to the Ford Explorer, Jeep GC and the Honda Passport. When I drove the '23 Jeep GC it was the clear winner. The interior in the mid level Limited Trim is very nice, and not cheap looking like the Ford. The V-6 is plenty powerful and quiet with decent MPG's, getting about 21-22 combined. the style of this gen 22 onward is more like a Range Rover and it's super comfortable. Jeep had some year end rebates and cash incentives, and I found a dealer that discounted another 10% after those incentives, and I could not pass up the deal. I keep my vehicles 15-20 years and do my own routine maintenance. I feel this SUV could easily go 20 years. The Honda Passport would be a close second with AWD, but it's not as capable off-road as the Jeep. Jeep (Stellantis) has a brand new assembly complex "Mack" in Detroit after watching the video, and seeing the technology involved. It looks like Stellantis is a serious contender, not just an European aggregator of forgotten crapboxes. I had a Cherokee back in 1988, but the modern quality is so much better.
Perfect Fit
David, 01/18/2023
2023 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 9 people found this review helpful
My reaction to this vehicle is simple: it is a proper 4x4 that offers luxury. Only the Land Rover can offer the same. Therefore, many of the so-called competitor vehicles and not really the same. The GC does exactly as advertised and can be configured any number of ways. You cannot do same in most other vehicles in class
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Great SUV for the $
MattB, 08/12/2023
2023 Jeep Grand Cherokee Altitude X 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
Beautiful SUV. Comfy seats. Great ride. Only negative was whoever at Jeep decided which features go with each trim level.. Seemed somewhat ridiculous. Great experience at the dealership.
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