Used 2021 Jeep Grand Cherokee Consumer Reviews
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Failed acceleration
Patty, 12/04/2021
2021 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 10 people found this review helpful
Purchased a 2021 JEEP CHEROKEE OVERLAND over 60k and when I take off it does not accelerate not sure what the problem is? I called the dealer and they said there’s no recalls well making an appointment because there’s obviously something wrong
DONT WASTE YOUR MONEY
Joe murphy , 05/19/2022
updated 05/22/2024
2021 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 12 people found this review helpful
Bought a 2021 jeep grand cherokee trailhawk 2 week ago, may 4th, 2022. Thought it would have been a good investment. Turns out I was wrong.. First week, the panoramic sunroof leaks like crazy. The rear view camera is pixelated and looks like a cartoon. The service air suspension has come on, and literally haven't even taken it off asphalt. The fuel ratings are not what they claim to be. Overall, a miserable vehicle to purchase. Feel free to ask me any questions. Save your money, and buy a hyunday palisade or something else instead. Stay away from jeep
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2021 Jeep Grand Cherokee for sale near you
3 of 201 listings
- Freedom 4dr SUVMSRP: $19,200In-stock online
- Laredo X 4dr SUVMSRP: $22,397In-stock online
- Trailhawk 4dr SUVMSRP: $28,470In-stock online
See all 201 listings
Comparison (Gen IV) 2012 GC with (Gen V) 2021 GC
Steve, 05/11/2021
2021 Jeep Grand Cherokee Laredo E 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 13 people found this review helpful
Had a great, mostly trouble-free experience over 123,000 miles with my 2012 (Gen IV) 4WD GC. Only problems were a rear transfer case seal and a rear gate latch at 110,000 miles. It was a great combination of moderate off-road capability in the mountains of Colorado, fairly refined on-road manners, a "working man's car" with good interior load space and good towing capacity, and good on-highway fuel economy at ~26MPG. Just replaced with a (Gen V) 2021 similarly equipped with 4WD, all-weather trail-rated package, tow group IV, and the ProTech II package. So what is different? 1) Rear glass no longer opens independent of the tail gate. 2) Compared to the 2012 trail-rated package, the 2021 rides a bit firmer--perhaps due to upgrade from 17" to 18" wheels and increased tire pressure (33>36 PSI). 3) Upgraded and amplified electronics package (and better sound system), including a quality color back-up camera, Apple CarPlay & Android Auto, voice command, Bluetooth, dual-zone auto temp, blind spot warning, pre-collision warning/braking, lane departure warning/assist, back-up warning/braking, etc. 4) Heated seats/wheel. 5) Load leveling, HD engine cooling, 180A alternator, engine block heater, hill descent control, remote start. 6) Auto stop/start, which can be turned off with a dash button after each start. 7) The 5-speed transmission was upgraded to 8-speed, which creates more (somewhat jerky) shift points--this will take some getting used to. 8) Still early, but highway fuel economy should be at least as good (~26 MPG) as the 2012--though I have noticed it does not seem to coast as effortlessly as the 2012. Overall, the 4WD trail-rated GC is the best SUV on the market for combined on-road and moderate off-road capability. Off-road is not as good as my old H3, but is decent with the trail-rated package. On-road is not as good as my ES350, but given the formidable capabilities of this vehicle, the ride is fairly refined and fuel economy (with 3.6L VVT engine) is pretty good.
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In a Crowded Segment, the Grand Cherokee Rises Abo
Conrad, 04/21/2021
2021 Jeep Grand Cherokee Laredo X 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 24 people found this review helpful
Anyone looking for a midsize SUV knows how competitive the market is. Lots of choices with lots of options and the price points can be appealing. But after spending a good amount of time test driving numerous vehicles, I was reminded of one really important fact – Jeep essentially created this segment - in one way or another, all of them were trying to be the Grand Cherokee. There are a lot of very worthy competitors, among them the Kia Telluride, whose nice appointments and well-equipped entry models are shaking the industry awake from sleepy designs in which one SUV looks just like the next. But when all is said and done, the smooth six cylinder engine, exceptional fuel efficiency (for such a large vehicle), and extremely refined handling in the Jeep really brings it to the top of this crowd. Not to mention, of course, the panache badging of owning a Jeep. When looking at the lineup, you can find one for a touch over $30,000 all the way to $100,000 dollars for the insanely equipped TrackHawk trim, there really is some thing for everybody. But in my humble view, The price point were cheap really does beat the competition is in its models priced in the low 40s. You get many of the features found on the more expensive trims and for most individuals that’s plenty enough. With rebates and some good negotiation, they can be had for under $40,000 which makes them, in my opinion, the best bang for the buck in the segment. An excellent powertrain coupled to an eight speed smooth transmission with legendary four-wheel-drive make the 2021 my favorite choice, And that was after driving many competitors in the same price point and even up to $20,000 more. It’s got fantastic room for passengers in front and back, and the only limitation I see is that it does not have a third row (but a newer model yet to be released, and slightly longer, makes this available). On balance, when you look at fuel economy, engine, roominess and an amazingly equipped entry-level model, it’s hard to find something more solid. Others may be fancier with additional bells and whistles but the Jeep gets it done just fine. PS - I’m not paid or in any other way associated with Jeep, But I’ve owned a lot of cars over a lot of years in all segments and this one is a real keeper.
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Less than 12,000 miles on my 2021
Chris, 11/01/2021
2021 Jeep Grand Cherokee Laredo X 4dr SUV (3.6L 6cyl 8A)
9 of 12 people found this review helpful
Power steering is going out. Engine is noisy during warm up...almost like a pulley or the alternator os going bad. I can hear and feel a alight "thud" in the rear...like the differential is going out.It shows when backing out of a parking spot and you shift into drive before fully stopped..."thunk". Had a 2009 amd a 2012 Grand Cherokee with no issues. This 2021 is starting to look like it's going to be a nightmare to own. Not happy at all.
When it rains it pours!
Sad Jeep owner, 03/30/2022
2021 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 6 people found this review helpful
At the factory the opening to the sunroof was not cut out properly. Metal shards ripping sunroof seal to shreds. Dealership body shop did not fix the shards. Service department did not fix the ruined sunroof. When it rains I get wet seats!
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So Bad the Manufacturer Offered to Buy it Back
Short time Jeep Owner, 11/22/2021
2021 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 11 people found this review helpful
I bought my 2021Jeep Grand Cherokee L on August 30th as a brand new vehicle. I spend a year and a half looking at vehicles from internet searches to more visits to dealerships than I can to admit. I fell in love with my Grand Cherokee L until day 57 of ownership and just over 2500 miles, the power steering assist went out in my car. As the old saying goes "Have you tried turning it off and turning it on again?". Yes, and I had hoped that this resolved the issue. After taking it to the dealer to find out what happened, it is apparently throwing codes in relation to the electrical steering box. There is currently no fix for this and the engineers hope to have a fix by quarter 1 2022. The process to get my jeep diagnosed had been a nightmare. I actually had to show up 3 business days after dropping my jeep off and sit in the lobby to wait for someone to diagnose the issue in fear that it would continue to sit unresolved. The dealer than was agreeable to a collateral trade which unknown to me was going to be trade in value and not the price he sold me the car for. During this process he stated multiple times that, "I don't want the car." Yeah, nether do I buddy! So here we are waiting for Chrysler to process the "buy back" (It's been 3 weeks without a word) so I can get the hefty down payment I made on the car back to buy something else. Overall, I loved this car until it was proven to be unreliable prior to the 60 day mark of purchasing it.
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Piece of junk!
Cc, 09/29/2021
2021 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 11 people found this review helpful
Entire screen has gone out, no navigation, bluetooth or radio. Pedestrian sensing has caused the vehicle to stop abruptly when in reverse when nobody is around. Emergency brakes will come on, on its own. The auto start and stop (gas saving feature) doesn't work. All this plus some and the vehicle is only 2 months old!! Complete piece [non-permissible content removed]!
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Beware of this “Safety Feature”
JC, 10/11/2021
2021 Jeep Grand Cherokee 80th Anniversary Edition 4dr SUV (3.6L 6cyl 8A)
13 of 19 people found this review helpful
For the last six months, this 2021 Grand Cherokee has been my very favorite car I’ve ever driven. However, one of the “safety features” just cost me $1600 to fix damages to my Jeep. The lane assist feature is automatically on all the friggin time and you have to remember to turn it off every single time you turn on the vehicle. I forgot to turn it off this past weekend and I reached for my sunglasses but my car thought I wasn’t paying attention and veered to the right, hit a curb, popped one tire instantly, severely damaged another tire, bent and scratched my wheels, and crushed my alignment. This cost me $1600 to have fixed today. Jeep needs to allow this stupid featured to be turned off permanently or else make it so you have to turn it on if you want to use it. I hated this “safety feature” before and now I hate it even more. I’m just glad it was a curb next to me and not another vehicle.
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Happy Trails
Bobby D, 03/18/2021
2021 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 20 people found this review helpful
Nothing better for the money
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