Used 2020 Jeep Grand Cherokee SUV Consumer Reviews
Used Grand Cherokee for sale
The Grand Chero
Cw, 09/04/2023
2020 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 3 people found this review helpful
Rented a 2019 grand cherokee years ago for a trip from Indiana to Texas. Wasn't actually expecting the grand cherokee but ended up with it as the rented vehicle wasn't returned yet. Now I've owned a Ford mustang, Honda civic, Mitsubishi eclipse, dodge Dakota, Ram 1500, 3 chevy Silverados, f250, and two toyota tacomas mostly in that order. With a family the tacomas obviously weren't cutting it. I could go through the bushes of Alaska with my trd off road but wasn't even comfy to ride in and was super cramped. Only downfall in my opinion. Now, I said all that to be going back to the grand cherokee. The ride comfortability was by far the best I've been around. And the cabin space and trunk space really impressed me. The reclining back seats also made it super comfy to take a nap next to the baby in the car seat in the back while the wife drove. Gas was good consumption. Technology was above and beyond. Now to the negatives in my own personal opinion. I ended up buying a 2020 because the reliability and quality year was recommended. However, noticed paint bubbling in some areas of the hood. Rust may be a concern for chrystler still as has been in the past. We shall see. The pricing is up there, but it is a bigger suv with some luxury and off road tied in so expected. Still would of loved getting a trailhawk trim vs my limited trim. Just because I love having tow hooks and tow hitch with the higher quadra-drive 4x4 package and air lift with the skid plates. I go off road sometimes and the snow in the north can get deep deep. We shall see what the quadra-trac 2 system does compared to my trd off road package I had before. So I'm hopeful for a good snowy winter review. My recommended opinion. Gotta try and test drive. I am very happy so far. Heated everything, leather and the second best 4x4 system jeep offers. Bring it jack frost!
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Great car
Morris, 10/15/2022
2020 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful
Love it so far.
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grand cherokee
Karen Mylar, 05/08/2021
2020 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful
our car we have loved but we are not happy because we are having trouble with the transmission, it is shifting on its own. I saw that the 15-17 they are recalling for this problem , but not the 18 but we are having the same problems. Its scary
grand cherokee
Ellen Comstock, 11/11/2019
2020 Jeep Grand Cherokee Upland 4dr SUV (3.6L 6cyl 8A)
7 of 17 people found this review helpful
Amazing vehicle
Never Again
Jeff, 01/07/2024
2020 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 4 people found this review helpful
Purchased new in early 2021. This car has had significant electrical problems that resulted in the touchscreen being unavailable, the backup camera not working and other issues. The dealer said nothing was wrong with the system, however these problems continued for months. The issue seemed to resolve itself after about 18 months. The vehicle had a sunroof leak due to a missing drain tube; it took weeks to get the part. The safety systems on the car do not function well. The blind spot monitoring system goes off when there is nothing there, not to mention it is very loud and annoying. The adaptive cruise control is terrible, it will run up on another vehicle before hitting the brakes hard, alternatively when you pull out to go around the slower car it will accelerate very hard even before you get in the other lane. The high beam headlights on this car are useless, you are better off using the low beams and the driving lights (the car is equipped with the optional light package). The navigation system was severely outdated for a new car, road changes that had been made years before did not show. The navigation often takes you the wrong way and then has you make a u-turn to correct it, other times it just takes you to the wrong place. The automatic climate control does not work, it will be quite hot and yet the system will circulate almost no air, same if it is cold; we end up having to run it manually. The driver's side window squeals very loudly when you put it up and down, again the dealer says there is nothing wrong with it. Gas mileage leaves something to be desired at 21 mpg local, and 22.5 mpg highway, this is compared to 25.5 mpg local and 28 mpg highway on a Kia Telluride. The back seat knee space is very poor and there is very little cargo space behind the second row given the size of the car. This is one of the worst vehicles I have ever owned, I cannot wait to get rid of it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value