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Used 2020 Jeep Grand Cherokee SUV Consumer Reviews

4.3 out of 5 stars
47 reviews

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5 out of 5 stars

Jeepers keepers

Miller, 09/24/2020
2020 Jeep Grand Cherokee High Altitude 4dr SUV (3.6L 6cyl 8A)
5 of 6 people found this review helpful

This car is amazing, comfortable ride,

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Jeep is the original and still King of SUV's

JW, 04/30/2021
updated 01/23/2023
2020 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
3 of 3 people found this review helpful

My first Jeep and I'm so glad I took a chance to experience what so many love about this brand. I have the Altitude 2WD in the Granite Crystal Metallic and i get compliments on the color. V6 is more than adequate for daily driving and can absolutely get me in trouble quickly on the highway! Great comfortable and solid ride and handling. Fuel efficiency above what I expected for a vehicle this size and weight. Absolutely enjoy the experience and very happy with the purchase so far. I've inspired a few of my colleagues to join the GC family since I purchased in March '20. Looking forward to seeing what the '22 2 row redesign looks like! UPDATE: I leased my '20 Altitude 2wd in March '20 (my first lease as i had some concerns about long term reliability). I'm happy to say I'm thoroughly satisfied with the vehicle - 45k miles now and trouble free except for 1 repair (replaced the radio control unit under warranty 9 months in) - original plan was to turn in next month when lease ends and get a new one - plan has changed to purchase and keep it. I was stopped in '21 and an Altima rear ended me going about 30mph - front end of Altima was torn up but Jeep had only $1,500 in damage (didn't even do any damage to bumper or sensors from being hit that hard - only replaced valence panel under bumper and paint touch up) - Love the feeling of being in a mid-size solid SUV, especially on the crazy South FL roads - this year was still using the older Mercedes ML platform so you can tell it is a solid vehicle. Most of my driving is highway and love the ride, comfort and overall versatility - V6 is sufficient for my needs. I have the liquid Granite metallic paint and i get compliments often - looks amazing whether pulling into a valet or out in the country. With the mileage I am starting to notice a slight pulsing when hitting the brakes hard on the highway - dealer looked at it and said the rotors are slightly warped (the advisor wouldn't come right out and say it but I got the impression this may be a common problem and Jeep may be using lesser quality rotors on some of their vehicles. I'm already planning to turn the rotors when I get new tires soon. Despite this, I'm a Jeep fan and now understand why there is such a following for these products - I know the new design GC's are out but frankly I still like my (now former) style better. I would even consider a future purchase of a Wrangler for a weekend 'fun' vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Jeep Grand Cherokee for sale near you
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5 out of 5 stars

Overland 4x4

Brad R, 05/20/2021
2020 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful

Excellent Vehicle. More options and comfort than Range Rover Sport at $30k less.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars

Grand Cherokee Altitude 2020

Andrew, 03/05/2021
2020 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
11 of 16 people found this review helpful

New car many issues: cabin noises and poor assembly, electronic bugs (frozen screen, check engine, sunroof controls), very bumpy suspension (stiff like sporty BMW on run flats but poor steering), service is unreliable and low quality. Read Jeep forums before buying, owners complain a lot! Jeep does not care about consumers and ignores even safety issues.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Jessica jeep

Naomi patterson, 01/14/2021
2020 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful

make sure model has the features wanted. choices can be confusing. I love my overland

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