Used 2014 Jeep Grand Cherokee SUV Consumer Reviews
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TOTALLY DISSATIFIED
Kelly, 10/26/2015
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 9 people found this review helpful
This is my first American car and after 22months and 20,000mile my water pump, disc brakes and now my cam lifters has to be replaced. Thank God the car is still under warranty. This car has too many repairs and recall which I didn't mention. For such a stylish looking and pricey car, I you would think since jeep has been at this for such a long time they would have made a better product. Jeep doesn't needs these problems just correct them and you will be on top for a very very long time.
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Best car i ever owned!
Peter, 09/22/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 9 people found this review helpful
Owned since mid 2013. Almost 90,000 miles . Had zero problems. doing all maintnance by myself. Very dependable vehicle. For future use - parts are cheap and avalible everywhere. If transmission goes bad they run around 400 slightly used. I drive a lot so I get usually from my cars around 250-350 k miles and i am sure i will get this out of this 2014 grand cherokee.
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2014 GC Summit
mema124, 10/07/2014
updated 10/07/2016
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
20 of 22 people found this review helpful
Have had this GC a little over 1 yr and have had it to service on average once a month including 2 recalls and I'm waiting for the 3rd one. For the last 3 months the car has a creeking ( like walking on a old wood floor ) that starts in the back and moves all around the car,including when you shut the car off it still continues,It was in the shop for what should have been 2 days turned into 10 days and less than 2 miles down the road it started doing the same thing .I have recorded the sounds numerous times abd have them saved .Today as it sat running in my garage I raised the back and i could hear it coming from the rear door I put my hand around touching and felt so much play.Not normal . 2/2016 ....In the time since I last wrote this car there has been 3 more recalls and the car has been in shop 4 times . When driving for no reason at all , no cars next to me or in front the auto breaking system has come on a total of 6 different times literally stopping the car as I was driving down the road . 3/2016 ....Of course they couldn't find anything wrong but when I totally lost it then they agreed to recalibrate the auto breaking , so far it's been ok the last 6 weeks .4/4 /16 ....The car has been in shop all week again do to a bad coolant system . I was told parts by Chrysler were back order because they need more than 1,000 for faulty coolant systems . This is the final straw with Jeep , as soon as I'm able this car is gone . Biggest car disappointment ever . Stay away from Jeep ! UPDATE .........still many unresolved issues with this car . UConnect Access does not work and of course the dealership has no clue why . Have spent literally hrs on the phone with UConnect and they have exhausted everything they know that could be wrong . Dealership has ordered Star Ticket to Chrysler to figure out what is wrong and the serviceman at dealership gave the wrong info to Chrysler so nothing has happened . Will be inn contact with Dealer and Chrysler next week . This is the biggest 52,000 mistake we have ever made with a car . Piece of junk .
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Great Vehicle - but technology has glitches
Joe R, 11/16/2015
updated 11/30/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 15 people found this review helpful
2014 Grand Cherokee – Overland Edition. After driving 4-Runners for years, I made the switch to Jeep and love the luxury and smooth ride. I live in upstate New York where 4WD is really only needed a dozen or so days a year. However, it’s on these days with heavy snow that I miss the clearance of the 4 Runner, and actually got my Jeep stuck twice last winter, but it probably had more to do with the low profile tires than the 4WD. Luckily, after digging myself out I was able to sit on heated seats and grab a warm steering wheel, which are my two favorite features. My main complaint is the Navigation System – I would recommend skipping this option and buying a GPS since the Chrysler navigation system WILL get you lost. I’ve even been directed to turn up one way streets in the wrong direction! Plus, if you are driving you cannot enter addresses into the system and the voice recognition is completely useless. The first time it understands an address I give it will be the first time in over a year it’s ever understood an address. It’s no Siri!! If Jeep can fix the navigation & voice recognition system I would buy another Grand Cherokee. The last recall to fix the car from not being in park when shut off, was a set back to how the transmission handles. 1st to 2nd gear is terrible now.
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Mixed bag, hvac system. Buyer beware!
pa350z2006, 02/07/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 8 people found this review helpful
I traded in a Honda pilot as my Honda pilot had the VCM issues. This car is so quiet on the highway compared to Honda. It definitely feels more luxurious than a Honda pilot. The ride in the car is good considering it's a true SUV. However I would advise you before purchasing this car to try out the heat controls in the vehicle. On a cold day turn it to manual at 60° and see how hot the air comes out the vents. It turns the car into a sauna and then goes a complete reversal and blows cold air in. The Jeep dealership told me that is because even in manual mode it's behaving like a thermostat trying to get the car of 60°. For this reason alone I hate driving the vehicle.
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