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Used 2004 Jeep Grand Cherokee SUV Consumer Reviews

4.6 out of 5 stars
481 reviews

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3.5 out of 5 stars

Loves to take my money

jeeplovesmoney, 05/06/2013
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
24 of 29 people found this review helpful

There isnt a better winter performance car on the road. I live in Minnesota and as soon as the snow flied, my jeep becomes the fastest car on the road in 4wd full time. The issue with this vehicle is the continuous repair fees. I've had the below items replaced as of 122,000 miles. Power window motors front door connection to body master brake cylinder head gasket main seal rear Axel seal cruise control AC/blower flaps shocks 3 sets of tires Driver seat tracks (rocking chair) recall on seat heaters hood and rear glass support CD player display I swear to god if i didnt love this car I would burn it. Value wise, its about as bad as it gets.

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4 out of 5 stars

04 Laredo 4x4

beekmanta1, 04/01/2013
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
13 of 15 people found this review helpful

Update from review, Jeep now has 180k miles, we are replacing worn out shocks cost $700. Look forward to a better ride now. Still no issues with this Jeep if you are willing to take care of it. Small stuff that is annoying though. The wire harness issue on all these is a pain, if you are able to look at the broken wire in your door jam and can fix go ahead and fix it like I did save you money. Another part had to replace was the cooling fan, stock cooling fan went dead was a $200 repair and replace cost. All in all the quality and reliability is there on the 4.0 inline 6. Take care of it, and it will take care of you.

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3.75 out of 5 stars

Great Truck

THH963, 08/14/2010
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
5 of 5 people found this review helpful

Purchased my 2004 Jeep Grand Cherokee used w/approx 47,000 miles on it & traded it in 3 1/2 later with approx 84,000 miles on it. I put new Firestone Destination tires on it & got it aligned right after purchase. Got new rear brakes @ approx 70,000 miles & replaced front & rear shocks @ 74,500 miles. Aside above I have only done regular service checks. The truck has been great & reliable (drove it from NY to CA) experience. It is much more comfortable than I'd ever expected, even after 14 hours of driving. By now, anyone buying a V8 Jeep should know about it's 15 mpg gas mileage, quit complaining that's not why you buy a Jeep & same with the brakes. Not the best, but they stop you.

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4.38 out of 5 stars

A very happy repeat Jeep buyer!

Mike W., 04/30/2010
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
11 of 13 people found this review helpful

This is my 7th Jeep vehicle, and 5th Grand Cherokee. The common complaint of the windows not working and/or the interior lights not shutting off is a simple broken ground wire in the driver's door harness. Took me 10 minutes to fix. Overall, I'm very pleased with this Jeep, although some things have not lasted as long as older models I've owned, namely, the hood supports failed at 50k, all 4 shocks leaking at 60k, and rear axle seals at 70k. Other than that, it's been rock-solid reliable. Fuel mileage is outstanding for an engine whose roots date back to the early 1960s. By the way, it's an inline 6, not a V6 as some reviewers have written. I would and do recommend the Grand Cherokee!

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3.13 out of 5 stars

Blah

m_family, 02/15/2011
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
14 of 17 people found this review helpful

Ok we have had this thing for a few years now, thought that the 4.0 and the hard to find 2wd "Select Track" would give us some ok returns in MPG....yea....NOT. Some are saying they are getting decent milage but we get 15mpg NO MATTER WHAT! My Charger R/T is turning about 400 HP at the crank right now and I get 25mpg with THAT! What the HECK! Ive tried EVERYTHING and I work on cars quite regularly including major repairs so Im no slouch on a vehicle. The window cables are junk too, replaced 2 of them. Otherwise its not a bad suv, its just GUTTLESS as a dead horse. Dont expect the 4.0 to have the power to get out of its own way. V8 is the ONLY way to go, gets better MPG in these too....

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