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Used 2023 Jeep Grand Cherokee L Consumer Reviews

3.3 out of 5 stars
32 reviews

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5 out of 5 stars

It’s dope

Alex, 06/11/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
71 of 73 people found this review helpful

TL;DR-Mom loves it, Dad loves it, the kids love it. For those who want the full version, here we go. Mom and Dads who need the 3rd row but don’t want to drop $85k on a bloated Tahoe or, and more importantly, can’t bring themselves down to the minivan, hear me! Btw if you’re reading this and don’t have kids get out of here, why are you even here? The regular grand Cherokee will haul your dogs just fine, this is ours. We had a 2018 grand Cherokee from our 1 child days, back when one kids crap could fit into anything. Fast forward to today, the crotch goblins have doubled and so has the required supplies. One faces forward and can grab the back of my neck while I’m driving. The other one faces backwards so I can’t see what the heck it’s doing, but it’s usually trying to choke on something. Add my tired (but still beautiful) wife to the passenger seat, and it’s a tight ride. We rented a 2023 Durango R/T for a week and took a road trip to Disneyland, because we apparently hate our sanity. The Durango was a godsend (I swear I’m gonna get to the Jeep). All the room we could ever need. The oldest was banished to the 3rd row, the 2nd row captains chairs allowed my wife to comfortably sit in the back and soothe the demon spawn. And there was plenty of room for all the junk that had to come with. It was amazing. We got back home and put the car seats back in the 2018. The next day we went car hunting. Once you have a taste of the 6 year old not being within its arms reach you can’t go back. Durango was #1 on our list, but the Kia Telluride had better reviews. Drove the Kia, felt small and cheap. It felt like it was a minivan pretending not to be a minivan. I don’t know where all the hype came from, I didn’t see it. Especially when I got torque steer during the test drive (not insulting intelligence, but that’s when you give a front wheel drive car the beans and it pulls to the right). You want $50k for a front wheel drive imposter SUV? Nah We have a Jeep. We like the Jeep. Jeep saved wife’s life when she got t-boned. Let’s go look at a Jeep. We made it. Enter the 2023 Grand Cherokee L. There was one Jeep with 2nd row bucket seats (wife only wanted the bucket seat). It’s a limited 4x4 in a blackish browish green kinda color. It’s actually beautiful. And inside is even better. 3rd row for permanent exhale for the 6 year old. Heck, I, a 6-00 200lbs man fit comfortably. Baby cam to watch the other terrorist. 10 inch TVs in the back of the front row seats that you can monitor on the whatever inch gigantic screen up front. 4x4 so I still feel like a man, and can actually go places with decent ground clearance. When it’s not in 4wd, it’s rear wheel drive, like god intended. The interior is just beautiful, and it’s comfortable to drive. No, it’s not gonna win any races, if you want speed get the Durango, which isn’t even that fast anyways. Your speed days are done regardless, so who cares. It still gets up and goes better than a 4Runner so good there. I’ve put a few hundred miles on it, so far none of the day 1/week 1 problems. I love this Jeep, I think they nailed it. I’ll do an update in 6 months or so, or if any problems arise. Thanks for reading my 1700 word wish.com version of Ted talk.

Safety
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

2023 Jeep GC L Summit Reserve V8 is terrific

Cap’n Jack, 08/22/2023
updated 08/22/2024
2023 Jeep Grand Cherokee L Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
18 of 18 people found this review helpful

Wow Fantastic vehicle. Did not have the issues others posted about. Currently 5000+ miles on her. Very hesitant after reading posts here but our family is so glad we did. We traded in a 2021 BMW M50i which was a nightmare to get into the third row. Hit the wrong button and you’re in a Major waiting game. Jeeps system is much better. V8 is a must. We drove the six cylinder and it’s underwhelming at best. Love the night vision for deer in PA. McIntosh system is terrific. Massage seats are so much better than the BMW and Mercedes we owned before it. Ours is fully loaded with exception of rear entertainment and high alt pkg. Factory running boards look and work great. Wireless charging of iPhone works great. BMW’s was dismal. We get many compliments on this Summit reserve model. The only thing we miss are heated and cooled cup holders & soft close doors. Would love to see the hybrid power train next in this vehicle. Highly recommend.

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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Junk Jeep

Dude, 06/26/2023
2023 Jeep Grand Cherokee L Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
29 of 30 people found this review helpful

The first one I bought had to be returned. It was an electrical system nightmare. The first 2k miles of lights going out on the dash. Alert systems alerting at ghosts...ect... The SECOND one (that's right, they gave me a brand new one because the first was such a nightmare), it has been in for service 6 times in the 1st 25k. Similar electronic issues. Glitches, engine lights coming on, screens going out, ect... I would recommend NOT ever buying this vehicle. They are very shiny and cool looking with lots of bells and whistles, however they are not reliable.

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4 out of 5 stars

Great road trip SUV

2023 GCL, 12/03/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 14 people found this review helpful

Mine is a 2023 Grand Cherokee L. I will start with the negatives. The 3.6 L V6 is adequate. The Uconnect system randomly reboots itself while driving. This is a nitpick, but the doors feel hollow when you close them. The positives: The Limited L comes standard with Captain’s Chairs, and my two kids love those seats, The transmission is great, making up for the just adequate V6. The front seats are incredibly comfortable over long distances. The Limited comes with front and rear heated seats, and a heated steering wheel. Unlike most other SUVs, there’s no giant display sticking up from the dash. The display is elegantly integrated into the center of the dash. The chassis feels very solid, with no flex when driving over railroad tracks or rough roads. All three rows have air vents, and USB A and C slots. The second row has its own HVAC controls.

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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Ultimate Jeep

JRS, 03/19/2023
2023 Jeep Grand Cherokee L Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 12 people found this review helpful

After over 3300 miles and a major road trip I have to say this has been a flawless vehicle. Drives nice, features of the Summit reserve are spectacular. Mine has the V-8 which I would recommend if 18 mpg doesn't bother you as the power is just right and the V6 reviews show a lack of power and towing capability . The trim is high end, the conveniences especially the driver assist features with adaptive cruise, massaging 12 way adjustable seats were great on my road trip. Some of the reviews I read gave me some caution, but I've not experienced ANY issues, and I have almost all options available. Handling is excellent. Someone mentioned loose steering, but I find that hard to believe as it's firm and tight. Lighting is excellent at night, night vision is a nice feature, and visibility is good, Climate controls are nice and easily adjusted from either the buttons, or screen. This is a technology loaded vehicle so don't expect to learn it over night and if fingerprints on your screens bother you, might want to buy something from the old days. It will amaze you on what it can do after time. So many menus, and selectable features to figure out may be frustrating at first but after learning them, you will love it. One small thing I love is mine didn't have that stupid start/stop function, which in my Cadillac I had to disable every start as it's annoying. Seating is excellent and plenty of room. The McIntosh radio is excellent upgrade. Would I recommend this vehicle, absolutely but be patient on the learning what it can do.

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4 out of 5 stars

Perfect dad car

LoneStarSuperman , 07/24/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 9 people found this review helpful

First off, it was hard letting go of my Kia Stinger GT2. It was a great dad car: dogs loved it, hatch was spacious, and fit a child seat no problem. This issue was fitting all of it plus another 2 humans. Couldn’t take the dogs and the kid at the same time. Trading it was rough. But my dogs, two kids, and gf love the L. Got the Altitude model in all black with everything stock and then added side steps and more tint. Went with this over the others (Telluride, Palisade) because of the offers and over the Durango and Traverse since those are very outdated. Exterior Looks: 8/10. It’s a dad SUV Interior looks: 7/10. Glossy black is terrible and the all black trim leaves the interior very cave like. The higher trim two tone dash is nicer, but the button layout and screens are nice and responsive. Wireless charger works well. Lots of vents in the rear. Child seat fits easily in the 3rd row but the 17 year old likes it back there more than the middle so he’s happy and has plenty of space. Power: 7/10: V6 isn’t nearly as fun as the Turbo Stinger but for the city it’s just fine Refinement: 7.5/10: quiet but the models without air suspension are pretty rough. Just remind yourself it’s a Jeep not a Cadillac Cargo: 9/10: huge. Tailgate opens fast and high too Value: 8/10: Wish the 2023 got the Hurricane engine and the better/smoother ZF transmission since it can be pretty jerky switching gears. Other than that I have no complaints. It’s an easy choice for a manly, non-minivan, dad mobile that won’t win races, doesn’t have drift mode, but will make everyone happy. I also disagree with the site regarding visibility. I can see perfectly fine out every window and the large hood is awesome, not a hindrance. The buttons are also easy to use and not confusing at all.

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5 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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1 out of 5 stars

Disaster2022&2023

Unhappy customer , 01/12/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV (3.6L 6cyl 8A)
20 of 22 people found this review helpful

Bought a 2022 Grand L ..one week lights on the dash constantly. (Airbag failure, lane assist failure,brake assist failure, hands on wheel constantly, connect issues, on and on) In the shop every other week. Was given a rental for weeks. Dealership can't find issues. Sends me home with it. Knocking and a noise starts at 2000miles. Mostly felt in the pedal and passenger floorboard area. Dealership keeps it for 40 days..nothing. Chrysler and Star says it's fine. Dealership offers a trade for another..we trade and Chrysler pays us compensation for the headache. We get our new 2023 thinking everything is good and we are in the clear. Two days into driving it..lights on. We are at 1900 miles and the knocking in the same place is starting again. There is a feed on the Jeep forum for this issue for several others. They are aware of the problem and are not addressing it. They tell us it's how a Jeep runs when we try and bring it in. Please do not buy this vehicle. I would hate for anyone to have this headache.

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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars
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2 out of 5 stars
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1 out of 5 stars

One Star Is An Over-Rating...

Upset in VA, 01/03/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 14 people found this review helpful

At first, this was an amazing vehicle; then within two (2) months of owning it, the Infotainment System went completely black while on a trip with my daughter. Took us a while, but after looking at YouTube videos in the middle of a gas station parking lot in another state...we did a hard/factory reset and the system came back on. Made dealership aware, they "updated" the system and told us that it was fixed. Problem continued and even after sending video to dealership, they still would not fix it because they "could not duplicate it" in the garage. Taking the Jeep into the dealership for the 3rd time with the same issue, we were able to show them what happens; after the dealership representative tried multiple times to get the screen to come on, she was shown how to do the factory reset and the screen came on. NOW they say they will replace it... Also, kept hearing a knocking sound when the vehicle was in idle; took it to Dealership and was advised that the water pump needed to be replaced, yet so did a gasket. That has been completed. We're still waiting on a new Infotainment System, and now the knocking is back, and we've not even driven it more than 50mi since the replacement. We've had the vehicle a year and it doesn't even have 20k miles on it yet. COMPLETE lemon and waste of our money. For this price; go with a far better built vehicle than the Jeep Grand Cherokee L!!!

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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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2 out of 5 stars
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2 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars

Off-road capable luxury,got something for everyone

AK, 10/15/2022
2023 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
18 of 21 people found this review helpful

We had a Jeep Cherokee 2019 which we enjoyed for 3 years+ without any issue. We switched to 2022 Toyota Rav4 and it wasn't a very comfortable ride for a family of 4 with a little one. Tried Kia Telluride SX, Hyundai Palisade Limited, Toyota Highlander and Jeep Grand Cherokee L Limited/Overland. Jeep outmatched others by far when it comes to comfort, style and available options, though pricier of all 4. Highlander was quite cramped. Telluride/Palisade seems to have only price advantage, which may not work always, given dealership markups (especially for Kia Telluride). Now, we own a Jeep Grand Cherokee L Overland and very much enjoying it after putting 1000 miles on it. The only complaint we have is it's gas mileage which is averaging 17 mpg, but not sure if it would improve after first free service (yes, you get 3 free maintenances). Others in competition have similar mpg except Toyota Highlander, so they all need to work on MPG. Apart from that we are really loving Jeep Grand Cherokee L 2023 Overland 4x4.

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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars

Good but not quite great, honest review

Duke9192, 08/30/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful

2023 Grand Cherokee L 4x4 Limited Options are trailering package, 506 watt 9 speaker sound system, and black appearance package. Great ride quality, quite and smooth. It's good looking and the interior is comfortable. Awesome sound system, third row searing works well with plenty of room. This generation Limited version lacks auto windshield wipers but retains the auto high beam lights. Versus our 2017 model, the auto high beams on the 23 are overly sensitive or just plain quirky, switching to high for a second or two then back to low at odd times. The upper control arms on the front suspension have a knuckle that hangs about an inch or two over the top of each front tire, severely limiting your choice to put a taller set of tires later. It is odd. The v6 engine gets the job done, but it does feel sluggish probably due to the additional weight of the L variant. There is some trickery in the way they chose to program the throttle response. What I mean is that it feels like by pressing the pedal 25 percent in its like you are getting 60 percent of the engines power and further pressing of the pedal yields lackluster results. Quick throttle response, but in the end it just doesn't have much power. Should have been a standard v8 in the L trim. One can dream. The air condition works well, but..... When the rear air is on or in auto the fan is loud in the front dash. It's strange, in that when you turn the rear air off it suddenly quites down to a normal level. If the rear air is on auto, then the fan in the front will blow at an abnormally high level no matter what you set the temperature to, period. The lock buttons as well as the rear window lock button are each backlit with a red light. These red lights are obnoxiously bright during the day time lighting. Super bright. I've tried dimming every setting I can find to no avail. Night time, it dims to an appropriate level. Strange. Overall, it is a great vehicle though, it just needs the kinks ironed out, especially at this price point.

Safety
5 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars

Love it

Jules, 06/23/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 6 people found this review helpful

Very very happy with this Jeep. Very reliable car and I feel very safe driving it. It handles very well in the snowy Adirondacks of NY.

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5 out of 5 stars

Love vehicle

Devildog, 06/30/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful

Love vehicle so far rides great everything sorta wraps around like a glove. i don’t drive much like 2000 miles a year but this vehicle will make it that much more appealing.

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5 out of 5 stars
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5 out of 5 stars

A Real Winner !

West Allis, 07/23/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV (3.6L 6cyl 8A)
3 of 3 people found this review helpful

We had the previous body style (2021) Jeep Grand Cherokee and we loved it. But now that our kids are in more sports we needed more room. We bought a 2023 Jeep Grand Cherokee L Altitude and we are more in love with the vehicle. It has really cool features, a great ride, reliable engine, and captains seats! The 3rd row is extremely easy to get to and to fold down. The extra luggage capacity is awesome. Our whole family loves the new Jeep and the design is very stylish. My wife loves how comfortable the seats are and how much space the vehicle has. I love everything about this vehicle.

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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars

DOA

Mike, 04/26/2023
2023 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 11 people found this review helpful

Complete electrical failure at 9K miles. Stranded on interstate twice 200+ miles from home. Weak dealer response. No courtesy car or loaner given. Can’t drive anymore so will sell or lemon-sue.

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1 out of 5 stars
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2 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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1 out of 5 stars
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2 out of 5 stars
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5 out of 5 stars

First Jeep our family has owned, and we love it!

Jake, 12/27/2023
2023 Jeep Grand Cherokee L Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 5 people found this review helpful

Wow, the 2023 GC L is the first jeep our family has ever owned, and I have to saw, we are pretty impressed, The one we bought is gray with the black roof. The exterior of the van has quite a classy look to it, it somehow manages to look Luxurious even on the out side and I really like it, one kind of strange thing is that ours didn't come with side steps, or mud guards, which is kind of strange, but because of the quadra lift air suspension it can lower down pretty low for ease of entering and exiting. The big 21" rims on the summit reserve trime look really nice and they go well with the over all vehicle, the only problem with that is that they would negatively affect the ride quality a little bit. The interior is also not what you would expect from a Jeep, with tons of features and tech everywhere. The massage function in the two front seats work really well, and the McIntosh sound system is perfectly crisp, and clear, with deep bass. the ambient lighting really adds a nice touch. I also really like the big mode selector nob in the center console, it feels well built, sturdy and nice to use and looks like it would be perfectly at home in an actual high end luxury vehicle. There is also no shortage of power outlets in the jeep. There is at least 4 in the front, (2 usb c type and 2 usb a type), 4 more in the second row, and even 4 MORE in the third row. The third row is probably the best I've been in, in 3 row midsize SUV's, the leg room could be a bit better, but its livable, you even get things like slightly padded armrests back there, which might seem not very relevant, but in a third row that's like luxury. There is also some really useful tech in the jeep, like the "fam cam" in the rear of the cabin, so the driver can look at the 2nd and 3rd row passengers without turning around or using the rear view mirror, it would be especially useful when you have a baby back there in a car seat. The night vision camera on the front is also really useful for picking up pedestrians in the dark, and even highlights them to the driver on the screen. So far we haven't ford any issues with the build quality, like some people complained about, the material quality is also pretty good, even featuring things like real wood, which most of its competitors like the Toyota Prado, or Kia Telluride wouldn't have. The jeep also comes with something almost no other vehicles have which is a secondary screen in the dashboard for the front seat passenger. The angle of headrests on the fronts seats can also be adjusted to suit different people s posture. The Grand Cherokee we got came with the base 3.6L Petron V6, and from what I heard about it I expected it to be dead as nit, true it isn't exactly a speed demon, but the big van surely doesn't exactly feel under powered, and it actually produces quite a nice sound from the rear end. Of course it is not going to sound as good as the v8, or be as appealing, but it isn't actually that bad. Because of the quadralift air suspension system the jeep can lift up pretty high, and is surprisingly capable off-road, but I guess its a jeep, so it would have kind of have come naturally for it to be a competent off-roader.

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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars

MR HANDSOME/GRAND CHEROKEE L /Limited /2023

JAMES H, 01/05/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 7 people found this review helpful

well I must say I am rather impressed with the technology and work Stellantis put into the Grand Cherokee L . My last vehicle was a 2017 DDRT which is a wonderful vehicle as well, however I had to try the GCL because it is such a Handsome Vehicle. I am glad I made the switch. Smooth ride on the Grand Cherokee L Limited with the luxury package. Its the change I was looking for in a vehicle. I've had it for 3 weeks now ,I have no complaints concerning the way it handles. It actually feels high end in the SUV arena. If you are thinking about one you must take the test drive. I think you will be sold in the first 10 minutes behind the wheel.

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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Nice Ride

Cap, 01/12/2024
2023 Jeep Grand Cherokee L Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful

We have owned it for almost 3 months and it’s a nice ride with enough room for longer road and off road trips, so far it’s been a great vehicle nothing to report that’s out of the ordinary a little road noise from the front tires on the pavement so I don’t have a complaint and after reading some reviews here I think I have a winner made in Detroit, it’s a tech issue sounds like after looking at the fuse box and everything that is electrical on the vehicle it can be a nightmare I’m sure, I’ll post again after I get some more miles on it

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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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1 out of 5 stars

Zero reliability. Junk.

LGS, 01/22/2024
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful

We traded in our 9 year old Grand Cherokee that we loved for a '23 Grand Cherokee L. The size, the interior finishes, the feel on the road all set this SUV apart from competitors on a test drive. It was a no-brainer. But starting at about 500 miles this car turned into a nightmare. Problem after problem. Auto Start Stop stopped working first, then the suspension was installed incorrectly, then the knocking and engine misfires-- all the lifters, rockers, and several cams were bad... AT 9000 MILES. By 12000 miles my rear differential has gone out. We looked into trading in but because grand Cherokees have AWFUL resale our car has lost about 20k in value in 7 months. Please save yourself the headache and avoid!!!!

Safety
3 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars

Looks are Deceiving

John O’leary, 06/25/2023
2023 Jeep Grand Cherokee L Summit 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 6 people found this review helpful

I special ordered my car , waited patiently for 4 months I finally get it and I should NOT HAVE ACCEPTED IT. No Macintosh stereo like I paid for NO AIR RIDE LIKE I PAID FOR. I needed a car and i loved the way it looked. I accepted it so SORRY I DID. The 2nd month I had it the radio and navigation kept making loud humming sounds and screen go black this happens about 5 x till this day it blacks out , side mirrors don’t open when I start car. Ambient lights stopped working they fixed. Next while driving a sensor fell off. Then the sway bar broke and I never went off roading , then I get stuck 11 pm at night had to get it towed to dealer a valve was bad. Even service manager said it sounds like [non-permissible content removed]. They had car for a week they fix it . The cordless phone charger heats up my phone that my phone high temp come on. Mirrors again don’t open they replace the passenger side mirror.still most times mirrors don’t open when I start car. From day one I told them I smell antifreeze heater core they say no after a yr windshield is fogging up. That’s a sign of heater core. While driving my mud flap falls off they still till this day 7 months have not replaced it an they say they ordered it. Most recent my lane assist and automatic collision not working , when I was parked in a shopping mall I was in my car parked far from anyone with air conditioning on listening to radio. My dash light makes loud sound stop on dashboard light comes on. I jump no one was near me. I bring it in they change a computer module a break sensor and they change my steering wheel. A few days later I’m driving on highway getting off the exit two cars in front of me. The front car stops dead on the exit the car in front of me breaks hard just missing him and I break hard a hair before smashing him the automatic breaking system never came on. I had a lemon law case before the automatic crash and lane assist didn’t work and I LOST MY CASE EVEN WITH ALL THOSE THINGS WRONG ,they said the car wasn’t deemed unsafe. I have voice recordings of the service manager saying the jeep is a POS that jeep should burn it. He recently said on recording him that now it is UNSAFE. I RECENTLY OPENED ANOTHER LEMON LAW CASE. I WILL BEVER EVER BUY JEEP AGAIN. NEVERRRRR

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1 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars

Dont be fooled by all button’s /misleading/malfunc

Cheree so irritated , 02/25/2023
2023 Jeep Grand Cherokee L Overland 4dr SUV (3.6L 6cyl 8A)
5 of 8 people found this review helpful

Wow where do i start dadh warning come off and on randomly air bag watning on so took it to be serviced cane right back on Still on check engine light came on after push start button made an awful sound dash went bonkers service dept said they couldn’t get me in fior 3 weels WOW SO THEN CHECK ENGINE RANDOMLY WENT OFF MY JEEP LIFT GATE HAS HIT ME IN THE HEAD FOUR TIMES BECAUSE OF THE SENSOR ON FOOT DYRGING UNLOADING GROCERIES SINCE I LEFT DEALER WITH 16 miles i been smelling somthing burning Douring cold winter i used my steering wheel warmer and now 4 months later the leather looks birnt off over all its a big ridiculous rocking boat and now sound like [non-permissible content removed] and has suspension issues and doest shift well between alll the modes lots of electronic issues coming i can tell and ya above someone said somthing about the appple car play suckinh and crasjing and i agree as well as the leaks in door and liftgate if i could give it no stars i would and im stuck in the deal cuz it was my fist time going thru a dealerships lets be clear this is my 4 th jeep ovet padt 8 years and i owned all others but this new one is by far the worst Lemon leemon 🍋 i wish i could get my 30 grand back and my sanity will never buy a new car gain

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

The WORST suv DO NOT BUY THIS CAR

Erin, 04/14/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 7 people found this review helpful

What a complete POS suv, this was horribly made and has so many issues. I've had issues with the entire computer system since the day after leasing the vehicle - Apple CarPlay works only 40% of the time, the computer screen turns black and powers down for no reason at any given moment which becomes problematic when trying to follow directions. Remote start on the key fob only works 50% of time. The passenger side seatbelt gets stuck and it's not related to the safety feature. The car is nice looking but that's about it. This is my 2nd Jeep, and I will NEVER buy or lease a Jeep that's made after 2020.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
2 out of 5 stars

Don’t buy this garbage!

Zzzz Ccc, 04/20/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 5 people found this review helpful

I Bought the 2023 jeep grand Cherokee limited L for a month! Now both driver side and passenger side panel is making knocking noise in local street! One of my door lock button is broken! Found a screw halfway in! screen froze twice already! I mean come on jeep! A 53 thousand car such bad quality! And my local dealer don’t want to service me! Wth

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

New body style comes with serious challenges

KevinG, 04/10/2023
2023 Jeep Grand Cherokee L Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 3 people found this review helpful

I love my new Jeep Grand Cherokee Summit Reserve extended. Purchased it in the fall of 2022. On December 26th 2022, I was backed into in a parking lot. Both passenger doors need to be replaced. The body shop and the Jeep Dealership that has ordered the parts but cannot get the doors (backordered), and Jeep is not even giving a date when they will be available. Very frustrating. If you are going to provide a new body style, then should there not be parts available to repair a vehicle. I have essentially a brand new vehicle that cannot be repaired. Love the brand, am very disappointed in Jeep part practices. I have also had similar issues with the radio system. It is always acting up in different ways. I have taken it in and the dealership indicates they can find no issue. Be very careful. If you purchase this vehicle, you may not be able to get parts if it is damaged.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Lemon

Nick, 06/05/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV (3.6L 6cyl 8A)
2 of 4 people found this review helpful

Ran out of gas twice when displaying over 100 more miles of range. Dealership couldn't find the problem with their computer diagnostics, so officially the problem doesn't exist. Lemon lawyer said the same, if the dealership equipment cannot identify the problem, "There is no president established and you're stuck." Thank the Lord I bought it at a low price (less than 900 miles used). So, I felt guilty but I had to take it to Carmax. It was too risky and the electronics acted weird at times too. Plus the ride and noise isolation were subpar for this price point. Panoramic Sunroof was nice. This vehicle will wreck your life.. though. Gotta love the pro reviewers who drive car for 2-7 days and give a glowing report though! Ps: Seems the Wagoneer is cut from the same mold as well, glitchy and iffy everywhere.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse
5 out of 5 stars

The good, the bad & ugly

R, Mann, 07/25/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 4 people found this review helpful

I currently own my 5 th jeep in the last 23 years! Have loved most of them.. Some of them have had some minor issues- leak from back seat a/c ( corrected in the next years models), a/c leak in front (corrected in next year model), and current one, leak from radio fin on roof ( my brother the mechanic fixed it- needed additional better glue). My only horrible experience - similar to one posted by someone else was in 2016, I traded my v8 jeep for a new, blue one with V6. It was leaking oil from the day I brought it home! After about 10 trips to their " so called service department" I had had enough! They had put in a new transmission and then wanted to put in a new motor! I refused and filed a lemon law claim. Worked directly with Chrysler and fought with this awful dealer (Collierville Chrysler/Jeep) for over 6 months! They finally were directed by corporate Chrysler to GIVE me a new identical jeep. By then, it was December 2016 and the 2017 had arrived. They had no 2016 with the same equipment. They tried to make me pay an additional $2000 for some additional equipment on the new one. I refused and demanded the new one at no additional cost- due to the ridiculous amount of time I had spent trying to get it fixed and time it was out of service, and time spent trying to get them to do the right thing. Chrysler told the dealer to give me the 2017 at no additional cost. I've been driving it since 12/16 and it has been great! Have 80,000 miles and I plan to trade it soon, Possibly for another jeep. But am looking around at other similar vehicles.

Report Abuse
1 out of 5 stars

very complicated

unhappy, 10/25/2022
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 14 people found this review helpful

would not buy I made a mistake with this 2023 jeep grand cherokee this is my 4th one. the directions are very difficult to understand cannot operate the steering control buttons if I could get my money back I would jump at the chance.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

So happy with our purchase

P2 in Utah , 06/09/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 1 people found this review helpful

We purchased this almost a month ago and love this car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

2023 Jeep Grand Cherokee

FTGREEN2023, 10/11/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 1 people found this review helpful

Likes: Customer service & Vehicle service, Moonroof, All Leather seats, warranty, the large screen, Lane assistance, parking assistance, Brake assistance, and more... Dislikes: 6k plus miles, no tow package. Conclusion: Best deal!!! Beats all deals from other dealers as of this post in Aurora, CO that I visited.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Great technology meets rugged reliability

BStuntz, 01/05/2025
2023 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 1 people found this review helpful

I recently traded my 2023 Grand Cherokee L, V8, for a 2025 Lincoln Aviator Reserve - never regretted a purchase more. I owned 6 Grand Cherokees, and currently have a Wrangler 4xe in addition to the Aviator. The Jeeps have always been rock solid and reliable. The GCL was the best. It handles all types of weather/road conditions, with the right tires, and provides better technology than its competitors, regardless of what the reviews say. I now appreciate how well thought out the technology is in a Jeep. The interface is logical and provides the information you need without distracting you from driving - I have not found others that can do this as well. It also has those extra features that seem superfluous until you need them: night vision becomes VERY important if you drive at night in areas with heavy deer populations, and the rearview mirror/camera display option is suddenly important when you load the car so that you cannot see out the back using the mirror. The Aviator offers neither of these at $15k higher price. The heads-up display provides much better navigation information than others, which is important when driving crowded city freeways on a road trip. On the negative side, the V8 offered plenty of power, but at a cost of bad fuel economy, and it is no longer offered. The 6 cylinder engine lacks guts for driving through the mountains. The 4xe hybrid is great, but it is not offered on the L version (why?). We also found the seats to be very uncomfortable on long trips (even my base Wrangler is more comfortable). Overall I believe the Jeep Grand Cherokee is the best value in the luxury SUV segment, and as soon as they offer a reasonable engine for the L version I am moving back to this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

DO NOT WASTE YOUR MONEY!

Upset Mother , 10/03/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV (3.6L 6cyl 8A)
2 of 6 people found this review helpful

When we bought the Jeep, we were in a financial bind due to our newborn being in the hospital for 7 months. We needed a quick fix, which was to get rid of the vehicle we had to get back GAP money, etc. to help us out. We told the salesman that even though we needed a quick fix, we needed a cheaper note and a reliable vehicle for our family. This vehicle is NOT reliable in any way. For starters, we have had automatic windshield wiper issues from day one. The wipers don't work when it rains and will turn on when it isn't raining. We have brought it back with those concerns, and the problem was "fixed"... it was not. I have tried making other appointments about this issue but they are swamped and never have an appointment time that we can make (we have jobs). They also never have a rental car for us to use but expect to hold my vehicle overnight. How do they expect a working family to get everyone where they need to be without a vehicle? Other issues that make this vehicle unsafe and unreliable for my family is: -the automatic start doesn't work (it is 104 degrees in Louisiana and my 1 year old cannot get in a vehicle that hot) -The keyless entry works when it feels like it. (I had to put my one year old on the ground in the parking lot of walmart, along with my groceries, to find my keys and open the door. In this environment, that is NOT safe and not okay.) *Both if the previous complaints have been shown to other car salesmen and they could not figure out why it wasn't working. -The air vent system is a design fault. (my one year old son, who is in a rear facing carseat, has to have two fans attached to his seat to feel any air. The vents are in front of his seat. With the vehicle only having one blower motor, it is as if it doesn't have the capability to cool the entire vehicle. We have had to put growing our family on hold because I WILL NOT have an infant die of SIDS because it gets too hot in the vehicle.) -The front,center lights have to be pushed 4-5 times for them to decide they will stay on. I have pushed them on to try and find something and while looking for it, they turn off. This is not okay. -the liftgate will malfunction from time-to-time, where it decides it will not open. Even when the keys are present, it will not open. -On top of the tech system freezing up all of the time and us being told that it is just "an update issue"... For a vehicle at this price, we should NOT have these issues. We fill as if we were taken advantage of at a low point in our lives for them to profit off of our tahoe, and give us a piece of crap vehicle. If I wasn't paying for all of these things, then it would be understandable for me to have a car with issues, but that is not the case. We are ultimately frustrated with the vehicle and the dealership.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Love it

Heather, 02/09/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 4 people found this review helpful

So sleek and smooth riding. Love it!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Love doing the research first

Bonnie Nelson, 01/30/2025
2023 Jeep Grand Cherokee L Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
0 of 0 people found this review helpful

Love it, wish I could afford to buy more than the base model. But I’m still happy with it! Less bells and whistles to have to learn then the fancier models!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
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