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Used 2017 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
61 reviews

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Pros
Cons
4 out of 5 stars

it's a JEEP with luxury and sophistication !

Mike, 05/17/2017
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
68 of 68 people found this review helpful

it's a great vehicle over all ! worth the money, but make sure you seriously consider the V-6 ! The 4 cylinder lacks bite, and will leave you disappointed. I have the 2.4 cylinder right now and am truly wishing I had the six as the four seriously is sluggish and unresponsive. Not sure what JEEP was thinking putting this engine in a Cherokee...I will say If acceleration isn't that important to you then the four will be fine for you. It does it's job, but for me not impressed ! I enjoy driving it as it's seats are comfortable and the ride is smooth for the most part. Have 10,000 miles on mine now and have no problems and changed the oil once. The 8.4 Connect is user friendly and easy to use, the auto climate dual climate control is nice and works well and maintains a comfortable cabin. Gas mileage is average for a SUV I guess, but not bad. I do love my JEPP and am not disappointed in it thus far. But, because of the engine I am trying to turn it in early as it is a lease to upgrade to a Trailhawk with the V-6 or get in a grand Cherokee if possible ! Stay away from the 4 cylinder if possible.....other then that I am not disappointed in the JEEP Cherokee, great SUV and is stylish, comfortable, and you will have a sense of pride driving your JEEP around !

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

6 cyl Latatude

Tim, 05/25/2017
updated 07/11/2023
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
107 of 111 people found this review helpful

Having done some research prior to making this purchase, I didn't waste my time even looking at the 4 cylinder model. The 3.2 6 cylinder does a very nice job with excellent acceleration and a very smooth feel. It is a bit hesitant to down shift in response to increased throttle; if you want the sportier feel you can set the 4 wheel drive to "sport" mode and the transmission response feels much quicker. The sport mode does cause a hit to fuel economy so there is a trade off. I've been getting right around 25 mpg for mostly highway (probably 70/30) driving in the standard setting which I feel is quite reasonable. As I'm older (65) the ability to easily get in and out of the car was important to me and as one would expect with an SUV, it is quite comfortable to enter. The seats are comfortable as well and the power adjustment along with adjustable steering column provides for very comfortable seating. That being said, leather would have been a nice option. Of the other vehicles I looked at the Chevy Equinox came closest. The Jeep won out with a more substantial feel, was better equipped for the price, and the jeep dealer was much more willing to discount the price; the discount for the Jeep was about $4500 while the Chevy dealer seemed to hit a hard stop at about $2300. I'm sure there are other small SUVs that might be better choices depending on the buyers requirements, but given my need for towing capability as well as basic transportation, the Jeep really seemed the right choice and after 2 months I've found no reason to believe otherwise. As things are right now, I'd make the same buying decision and would recommend the Cherokee to family or friends. Up date at 8 months and 6000 miles. The gas mileage has settled in to about 23 mpg as I've stopped trying to keep it up and become a bit more heavy footed. Still very happy with the car. It has been completely trouble free to this point (as would be expected for a new car in this day and age). I've had reason to use the heated seats and, unlike other cars I've owned, the heated seat can be set to two levels and the lower is quite comfortable with the high setting being a bit on the overkill side. The heated steering wheel, while not dual level causes a temperature rise that is quite comfortable. The performance continues to impress. UPDATE: Due to go out of warrantee in 4 months so I've had the Cherokee for almost 3 years and have just over 26,000 miles on it. Only thing that's gone wrong was the cooling fan and that was only one of three stages. Part was not in stock but since a loaner was provided (no charge) it was fairly painless. Car still runs great and I remain very pleased with my purchase. Everything that should be tight remains so, it feels stable on the road with good throttle response and the few times I've really needed the 4 wheel drive, it's come through for me wonderfully. The only thing that I wish this car had was a no cost mapping feature - mapping is available, but Jeep charges a monthly fee so I make do with my phone. The one thing this car has which I've really come to like is the remote starter, if I buy another IC car I'll most certainly have one included. UPDATE at 3 1/4 years into ownership. the Cherokee is still trouble free including all electronics. Feels as good on the road as it did the day I bought it. The pandemic has reduced the miles driven so I haven't quite hit 30K at this point. Edmund"s still doesn't offer the ability to show the Model as a Latitude 6 Cyl. so I expect that some will miss this review when searching; hopefully the title helps. Mileage remains at 22/23 depending on the driving mix. Performance still impresses. I check the oil occasionally between changes and I've not yet needed to add any. I still give this car a 5 star rating. I'm up to 4 1/4 years and 34,000 miles. Still running like a champ. No changes to the 5 star rating. Just about to hit 5 years of ownership at 37K miles. Only thing to update is tire wear. My front tires are in need of replacement and the rear are close enough that I'll replace those as well. These Goodyear tires were supposed to be 65K mile tires so they've failed miserably. Given their abysmal performance I'll be ignoring any savings I might get from the remaining warrantee and buy another brand. The car itself continues to delight. 5 years and 41k miles with no problems to speak of. I remain quite happy with my purchase. A few months beyond 6 years and just under 49k miles and still very happy with my purchase. This car has required nothing other than gas, oil, and washer fluid. All components continue to function as new. Great car.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Impressive features and handling

A. Polk, 07/31/2017
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
51 of 53 people found this review helpful

After test driving a 2017 Jeep Cherokee Latitude 4x4 with a 3.2L V6 9-speed automatic last month, I purchased one this past week to celebrate my 50th birthday. After buying my new Jeep I promptly drove it home from a dealer 250 miles away, and left on a 600 mile round trip vacation with my family. I was thrilled to get 30 mpg when most of my driving was freeway at 70-75 mph, and happy with the 25 or so in town. This was better than the 4-cylinder 2014 Toyota RAV4 AWD I recently sold, and the Jeep is much more comfortable! I chose the Jeep because I could get a tow package capable of towing 4500 pounds with the V6 engine, and still get an amazingly luxurious smaller SUV for a great price. I actually paid $10,300 under MSRP for a Latitude with the Comfort and Convenience (power liftgate), Cold Weather Package (heated seats and steering wheel), Comfort and Audio (power seat with lumbar adjustment and a 9 speaker audio system with a subwoofer), tonneau cargo cover, the V6 3.2L engine upgrade, and the tow package. I didn't want leather (the True North Edition has it) and found it was very tough to find a Latitude with both the tow and the power liftgate, so when I found one I was very interested. The dealer discount, factory incentives, Chrysler financing incentive and a USAA bonus incentive gave me a great deal and I'm very happy with my first-ever new vehicle and Jeep product! It's comfortable to drive, handles well, has a quiet cabin, lots of cubbies to store things (my favorite is hidden under the passenger seat), feels luxurious inside and out, and yet still has lots of off-road 'truck' capabilities at the right price. I've owned SUVs by GMC and Toyota, but this Made in the USA (mine was made in Illinois) vehicle is much more impressive in terms of performance and style. I look forward to putting my roof rack and rear cargo basket on it and seeing where the roads (paved and dirt) take me!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

new jeep overland

Creetrail2, 05/01/2017
updated 11/04/2019
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
35 of 36 people found this review helpful

I just purchased this vehicle 2 weeks ago so several of my ratings are NA so far-- like maintenance and resale value. I traded my BMW, so just to let you know the differences, the jeep overland 6 cyl, has much more technology, and the interior is much nicer than my BMW, as is the sunroof and front and backseat comfort. The acceleration on the jeep and the road holding are not as good as BMW, but that would be as expected. Overall, I am very happy with the jeep, and hope to keep it many years. The only reason I was looking to trade is that I put about 24000 miles/year on my vehicle (so no lease) , and the BMW maintenance and repair cost after warranty is very expensive. I was ready after 2 BMWs to find an American made smaller SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Cherokee tops Honda CRV ..USA,USA, USA

Edgar, 02/07/2017
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
125 of 136 people found this review helpful

I just purchased a 2017 Cherokee Latitude a few weeks ago, and continue to be impressed. To put it in perspective, I also have a 2016 Honda CRV and can make a good comparison now. I had shopped both cars and negotiated rock bottom deals on both. The sticker price of the Jeep was $36K but with big rebates to be had the price of both cars ended up within $100 of each other, or $27.5K out the door going with their mid level trim; Latitude for the Jeep and EX for the CRV. But compare what I got in terms of value: Power: the 6 cylinder engine of the Jeep is is much more powerful and smooth than the 4 cylinder in the Honda..a 90 hp difference..advantage Jeep. Convenience: The Jeep has Power tailgate, Much better/larger LCD Infotainment System, Remote Start, More Adjustable and comfortable power front seats Auto Mirror, integrated 911 system etc not on the CRV. The CRV came with heated seats and the blind spot camera, both nice things but not of the value of the Jeep. Utility: The Jeep came with Roof Rails, Tow package (can tow 4500 lbs!), and full size spare. Honda did not include roof rails at that price point or tow hitch, and can tow only 1500 lbs if so configured. Advantage Jeep. Design: The Jeep has a unique outdoorsey presence about it, with off color stitching. The Honda is a good design, but more boring. The Jeep has a full panoramic sunroof, while the Honda just has a small standard one. 4WD: The Jeep has adjustable settings of the drive system, not to mention higher ground clearance and approach angles. While not a Trailhawk, the Jeep Latitude wins vs the CRV re offroad capabilities. Ride Quality: This is a big factor.:The Jeep is as smooth as can be; The Honda is great compared to other small SUV's and has an impressive CVT transmission but compared to the Jeep ride quality is not as good and does not feel as substantial. Especially on long highway trips, the Jeep with the V6 is just a better place to be and feels like a luxury car. In fairness the CRV scores some points with more cargo room, better mpg, and the blind spot camera. So in terms of Value, the Jeep is the clear winner and would even be worth the sticker price. In terms of reliability, I guess that is TBD, but the Jeep seems impressively solid and unstressed. If that is a big concern, Jeep offers an insane Lifetime/Unlimited Miles Warranty Upgrade for $2-3K. Being an import car buyer since 1982 ( my CRV was assembled in Canada), I am now changing my perception. Honda and CRV are always rated at the top of pack, and there are some outdated perceptions out there that imports are somehow better. Jeep Cherokee has one of the highest US contents of any vehicle. It is great to support fellow hard working Americans who make a product that is world class. USA, USA, USA!!

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Tornado Rated! Literally!

Sgt. C. (ABN.), 08/14/2017
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
33 of 35 people found this review helpful

There are reasons I checked and rated this Jeep perfect. This is not a soccer mom SUV, not a shopping mall vehicle! It's a great long distance driving SUV. 6000+ miles in 3 months. On 6/12/17, after pulling out of Lusk Wyoming. Around 1630 a tornado had literally dropped down on us - well traveling at 35 mph, our Jeep was hit by hail, rain so hard it sounded like someone pounding all over the Jeep. The Jeep shook violently as the massive amount of water and rain blew vertically from left to right. I accelerated as much as possible fighting to keep the Jeep on the road. 30 terrorizing minutes later. We pulled to the side of the road. I got to assess all the damaged that it surly had taken. Surprised and dumbfounded, Not a dent. Perfectly intact. Just extremely clean! I trust the vehicle with my life. Again. Tornado Rated.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Off road beast / tows like a truck

Roger, 12/30/2017
updated 01/02/2019
2017 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 13 people found this review helpful

I love my trailhawk, it goes everywhere I point it safely and securely. The ride is firm however it is a off road package. I use it to tow my pontoon boat, rzr and even towed my dirt bike from Tennessee to California no issues. The newest transmission update the dealer has done made my jeep shift like a dream. I love the 9 speed at 85mph it hits 9th and fuel mileage jumps to 25mpg and she rolls happily down the road. In the Smokey mountains last week I was comfortable enough to head out through Martha Sundquist park alone in the snow covering almost 100 miles on dirt, mud and water crossings while listening to my xm radio. My last vehicle was a 2016 Ram 3500 dually my trailhawk makes me smile every time I drive it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2017 Jeep Cherokee

Lee Ferraro, 08/21/2017
2017 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 13 people found this review helpful

This is the second Cherokee thst we have owned the frist being 2014, the only difference is that we opted for the V6 this time the 4 cly. seem to lack power when you needed it climbing mountian passes getting on the freeway passing other cars, we figured that the extra power would be a trade for an more economical vehicle but sofar we are pleased with the 2i to 30 miles per gallon that we are getting on the highway, as for ride interior comfort electronics we were pleased with the 2014 and sofar I see no difference between the two cars, I do think that the 2017 seems to have more interior room but thats just my imagination. In short we were pleased with the 2014, and we are just as happy with our new one, time will tell.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Fast not so Quiet Cherokee Limited V6

Steve, 07/14/2017
updated 01/17/2018
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
21 of 22 people found this review helpful

I had a 2015 Mazda CX5 that I liked, but the road noise was out of control. I am an outside salesman so I go through cars very quickly as you can see. The CX5 had all the bells and whistles, but I didn't like some of them so I'm glad I had more options with the Cherokee. The first thing I noticed when I looked at the car is the design is fantastic. It looks like a Grand Cherokee, but more compact. It is just the right size for me. When I opened the door the huge display screen was a sight to be seen. It has many more options than the CX 5 did on the display, which is a nice addition. Now lets get into the driving. It is a little quieter compared to the other compact SUV. If you want the same quality of sound and drive you will easily be spending over 45K with other similar models. It is fast with the V6 and honestly, who wants a 4 when you can get over 100 more horsepower for almost the same price and identical gas mileage? Here are the cons: It doesn't handle as well with corners as the CX5, the engine is loaded when you gun it (I actually like that about it but some might not), cargo space is a little smaller. I wanted a quieter ride but I'm no where near satisfied yet. I'll keep it for 4 years than see where Jeep is at.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

alscheroV6

Al C, 10/11/2017
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
11 of 11 people found this review helpful

This is a great SUV that is price right in the middle of the larger and smaller SUV, i.e Jeep Grand Cherokee and Jeep Compass. If you are looking for a leap forward in power get the V6 rated at 271 HP compared to the 4 cylinder at 184 HP. A big plus is that you do not loose much in mileage. Over all the fit and finish is great and I have had no problems thus far. My vehicle: 2017 Cherokee 4X4 Latitude with the 8.4 Uconnect system and the 3.2 V6 engine.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

2017 JEEP CHEROKEE LATITUDE 4X4 WITH V-6

J.P., 02/11/2018
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
10 of 10 people found this review helpful

have the v-6, which is not an option when doing this review for some reason. I love this SUV. Handles great, gets awesome mpg's especially for a mid-sized 4x4 SUV with a v-6. I don't care for the transmission though at take off from a stop. And I don't care for the engine automaticly shutting off everytime I stop. I know I can turn that function off, but I have to turn it off everytime I get in the SUV and I usually forget until it has already shut off on me, I should be able to shut that feature off perminently if I want.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

2017 Jeep Lattitude several issues

Nteriors, 01/26/2018
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
16 of 17 people found this review helpful

I bought my 2017 Jeep lattitude 6-cyl in May 2017 brand new. In the past 3 weeks with 9,186 miles on the vehicle I have 4 problems that need repair. #1 chipping paint #2Front struts need replaced. #3 Shifter needs replaced #4 Heater blower

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Firmwear update?! WHAAaa? and engine mounts?

Tcorrie, 03/26/2018
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
9 of 9 people found this review helpful

OK, let me start by saying. I have a 17 jeep cherrokee. its black on black on black. V6 (3.2 L) I bought this new from the dealer. I have just over 20k on it now. About 2 months ago my wife comes too me and says the check engine light is on. So i take it to the auto shop down the road and get the code read for me. Its a master Clutch sensor problem. Now I when't to the dealer to have them look at the jeep. (they didn't know I already knew what the code was) I was educated about a new firmwear update. for the computer on the jeep. witch tells the trans when to shift. I havent had any problems with the shifting since the new update. And the dealership was fast and freindly. Now... the engine mounts... This is a problem that is just starting to develope. when i shift into reverse i hear a pop and the same going into drive. I belive it to be the engine mounts. Going to the dealership this week to have it looked at. im still under warrenty. Other than that. Great SUV. lots of pep. and rides really nice. Dont care for the headlights. there great on a flat road. but if up hit a hill they cut off about 20ft in front of you. Its hard to explain. you would have to drive on at night to see what i mean.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

unfortunately dissatisfied

NYjeepowner, 08/29/2019
2017 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 9 people found this review helpful

I'm quite disappointed with the 2017 jeep cherokee limited. With this car being under 2 years old I have had brakes replaced under warranty based on a dealer saying they were defective, the engine thermostat malfunctioned and to add to insult I was told not covered by warranty but later told I should have had to pay over $500 to have that fixed, and the latest being told the differential was defective and had to be replaced. Now I sit and wonder what's next.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
2 out of 5 stars

The worst car I ever had

Jtmkop, 04/11/2019
updated 10/13/2021
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
20 of 22 people found this review helpful

First, I do like the comfort and driving of my 2017 Lattitude, however the reliability makes this the worse car I ever had, and I had over 20 cars in my life time. At approx 25K miles the engine light came on and loss driving power with misfiring, Ended up the #2 cylinder was bad and was replaced under warranty. At 45k miles the thermostat went bad, Easy enough to fix myself until I researched, Had to take it to the dealer to repair which was the least expensive at $550, compared to $750 + at other shops. ( 4 hours of labor ). At 49K miles, while turning a corner i heard a "ding", which I had heard a few times before, but nothing showed up on the console and there weren't any issues, however this time, after the ding, I lost power and the engine shut down. After about 10 minutes I was able to get it started and drove back to the dealership. Ended up there's an issue with the engine consuming too much oil. Believe it or not, the service adviser told me that up to a quart of oil consumption per 1000 miles is normal. So how is an oil change recommended every 7500 miles or as the "oil" monitoring system alerts, even possible? After they checked it out, I was 3 qts low. My motoring system said I was at 55% of oil life before needing a change. So I was supposed to take it back for a check in 2000k miles. However, at 50K miles, I had the same issue with misfiring. Drove to the dealership and again another cylinder was misfiring. It was replaced for $150. Out of all the vehicles I have owned, Nissan (6), Mitsubishi (5), Ford, (4) and Subaru, (7) Jeep (2), I have never had any issues prior to at least 95k miles, except for my 2012 Jeep Patriot with engine issues at 85k miles. If I was in the financial position to do something, I would leave my lattitude on the side of the road and walk away!. Never will I buy another Jeep. My uncle is a Jeep loyalist for the past 20 yrs, however he can afford, and does, buy a new one every year. So if you can get in and out before the warranty expires, you'll be okay. Go past that 36K mile warranty and be prepared to be frustrated and open your wallet. Update* I have now reached 85,000 miles. Here are the pros at this point, I still have not needed to replace brakes or rotors. The ride, handling and comfort continue to be good. Cons - The engine has shut down a few more times due to using too much oil however just last week there was a recall to fix the software that was causing the oil issue! Well lets see if it works and I no longer have to keep an extra quart of oil in my trunk. I'm still having an issue with miss-firing when its cold outside. And now one more issue arose. At approx 60,000 miles, I get a message on the dash stating to service shifter. After starting the car, the park light is lit, when putting into reverse, all the light are lit ( park, neutral drive etc ) and I get the message to service the shifter. Turn the ignition. restart and it works normally. When the issue happens, you can hear an abnormal clicking sound when pressing the shift button. Lets see what happens in the next 15,000 miles as I approach 100,000 Update 10/12/21 - So far the oil issue has been resolved. I haven't had an issue since the resolution. The gear shift issue comes and goes, not doing anything with it at this point. Currently I have 94K miles. I do like the way the car drives, but the early issues leave me with my same statement of being the worst car I ever owned.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

17” Jeep Cherokee Trailhawk. AKA: Money Pit!

Charity , 12/04/2019
2017 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 8 people found this review helpful

At first I loved this Jeep, I honestly planned on driving forever! Two years later nothing but issues with my transmission! I was spending SO much money, and it was in the shop more than on the road!

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5 out of 5 stars

Love my little Jeep

Pgonzales1971@yahoo.com, 04/01/2017
2017 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
18 of 20 people found this review helpful

I purchased my Cherokee sport with the Altitude package and I am really pleased with it..I have heard about the 2.4 liter 4 cyclinder engine been sluggish but personally I am surprised on how peppy the engine is and responsive the transmission is also.i have nothing praise for this vehicle and for the price it's a great value..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Snow birden.

M. Pechek, 10/25/2017
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
20 of 23 people found this review helpful

i purchased my 2017 Jeep Cherokee on Memorial day of this year. It is a Latitude with the V6 , 9 speed auto and all wheel drive-select one. I recently drove from Minnesota to Phoenix, a distance of 1800 miles and was pleasantly surprised at my gas mileage. My highway speeds were generally between 60-80 mph. On I90 in South Dakota my mileage dropped from 30 to 24.9 due to stiff crosswinds. When I turned south, the crosswinds became tailwinds and the mileage went back up to 30 as I arrived at Ogallala, Nebraska. It stayed relatively steady thru Colorado Springs and all the way to Gallup, New Mexico. As I approached Flagstaff, it had dropped to 28, but then the ride down the mountain to Phoenix bumped it back up to 31.4. The seats are comfortable, and the vehicle was quiet, except for varying tire noise on different pavement. The nav system worked well, although since it was just installed, the updates should have been more recent. They weren't. I maintained speeds at or near the legal limit. Overall, I would give this suv a 4. I also carried a full load of cargo. On combined trips, 80/20, highway/city, the mileage was between 25 and 28.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Crappy Craftsmanship

Andrew Oda, 03/19/2017
2017 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
35 of 42 people found this review helpful

Being in the military with limited income keeps my options low in regards to what I can afford for car payments. I just got married and my wife just found a job in the Seattle area so we needed a 2nd car. After looking at used vehicles, we came across Jeep's President's Day sale and they were offering $5K rebates for downpayment plus discounting the sticker price for all basic Cherokee Sport models. So we were actually paying less than what we were looking at for used Cherokees. I wasn't impressed with the acceleration but it is a 4 cyl. My wife liked the features and it was new! So we pulled the trigger. 500 miles into the car, we realized there was puddling water at driver and passenger sides. It was storming so I asked if her door was shut. It was. We drove it back to our dealer who proceeded to hold onto it for over a week. Not once did they contact us. We had to initiate the discussion and they seemed upset that we were upset. A response of "that's why there's a warranty" doesn't comfort a consumer when the cause was a body part that needed to be welded shut, seals in the door and windshield that needed to be replaced/resealed. It simply shows shoddy workmanship and low grade parts quality.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
4 out of 5 stars

now into the seventh year

D Macker, 02/25/2017
updated 03/31/2025
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
18 of 21 people found this review helpful

navigational equipment errors have began to slip in. It will asked us if we want to make a phone call while we are backing up the car, it just comes on. We notice that the speed limit that the system will advise us the wrong speed. Mechanical the Jeep is fine. Overall the Jeep has been a great car to own. We always buy the extended warranty if offered, we have found over the years that it does pay off if you own a car more then 4 years or drive a lot of miles. We replaced the tires, and checked the tie rods. We are seeing rust on the hitch. We now take our car to an independent car repair shop to get second opinions on any maintenance issue that are age or milage related. One of the seatbelts is now hanging up on drivers side, but overall we have been quite satisfied.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Had it 26 months and 26,000 miles

ffabric, 08/03/2017
updated 02/07/2020
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
14 of 16 people found this review helpful

We have the 17 latitude with the V6,,,, it didn't show it,,, but thats what we have... We paid $22,700.00 for it with the V6. Just got back from a 2500 mile vacation... 34 MPG average for a V6 with almost 300 HP.... Pretty good I think,,,, The 9 speed tranny is without fault,,, matter of fact... Perfect. This Jeep is the most quiet car I have ever had. I change the Oil at 3700 miles,, didn't hafta,,,, but I did. We bought the lifetime Bumper to Bumper warranty... It cost $2700.00 (Retail was $4300.00),,, but I think its worth if. I cannot say enough about this car so far.... My wife loves it,, we also have a 2014 Maxima,,, we like this Jeep better. Ours is Red,, with the Black Cloth interior... I may shouda bought one with leather interior.... but the fabric interior is great,, comfortable,,,, and gets going on long trips Bearable (Really enjoyable)... On trips we get great Gas Mileage.... I feel this Jeep is great value,,,,, and so far at 7700 miles not one problem at all. Update: have it over a year now, and 12,000 miles...... Great car, and we trust it . Great to drive, and comfortable. Not one problem.... Update: 2/6/2019: We now have 15,000 miles on it... Gas mileage remains at around 32 mpg on trips and a combined mileage at 27. Comfort abounds as does quietness inside. All in all a great ride. UP DATE: 8/6/19.... Just got back from a 2500 mile trip up to Rockford, Il... Guys....34 MPG at 75MPH..... steady as a rock. Most quite road care I have ever been in.... Handled great,,, smooth as can be. Can't rate it higher...... well guys it is now feb 7 2020,,, 25,000 miles.......... wonderful car,,, wonderful experience. guys this car is just the right size,,,,,, easy to park, easy to get in and out,, we are 77 years old and this is a big item...... great gas mileage,,,, long service interveles. burns regular gas,,,, and thats a great savings. this car is the quietus car i have ever had..... it was designed as a 4 wheeler for off roading, and the benefit is a really great riding, quite,,,, good handling car with great gas mileage. this car is built very sturdy,,,,, no squeeks at all.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

What a beauty!

Elvira Diefenbach, 03/30/2017
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
10 of 11 people found this review helpful

Love this car. First car with all the electronics. So easy to make a phone call and send a text (voice activated). Car is extremely comfortable, very smooth ride. Smart looking interior. Extremely pleased with this choice.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Sweet spot

Top family pick guy, 05/01/2018
2017 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
6 of 6 people found this review helpful

This vehicle is solid built and priced well. With this jeep, im not worried if i can get places when the weather is rough or just bad in general. I dont even have a top of the trim package and it has shown that it can take on most of what i throw at it. Snow nasty thunderstorm downpours and road debris is no problem. Light off roading doesnt even phase it like SUVs. Is this vehicle in the non-trailhawk trim going to take you on extreme trails-probably not. But it provides you the piece of mind that when other SUVs cant make it this vehicle will. Oh, my kids just love this Jeep also. Plenty of room to bring there toys and toys and toys and toys. Its quite enough that they can fall asleep even on bumpy roads to. For adults we have all our grownup toys(electronics) built in with the 840 radio system and instruments cluster..or use the power/hook up options they have in pretty handy locations

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
2 out of 5 stars

You will have problems

Michael , 08/08/2019
2017 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
6 of 6 people found this review helpful

I know many who had Jeeps and a family member who owned a Jeep dealer. And even said these cars can be crap. You will have problems with this car, primarily transmission. If the salesmen told you they updated the transmission, don't believe them because it still sucks. -the interior is nice. I'll give it that. It's kind of soccer mom looking but they recently updated the look of it -i haven't even put 30k miles on my 2017 and I'm already getting rid of it. It's in the dealer as we speak. -Be wary of this car as they won't last, none of the newer jeep vehicles last anyways.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

Love my Trailhawk - but it breaks down, A LOT!!!

brotherbruno, 07/11/2019
2017 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 6 people found this review helpful

I really like the styling, comfort, and performance of this SUV. The big problem is the ongoing repairs (thank God it is still under warranty), including the current one when the cruise control went wacko on me; which almost caused a really bad accident. On top of this little problem, the dealership has had it for 12 days with no resolution (OR CONTACT FROM THEM, NO RETURN CALLS FROM THEM!!). I guess Chrysler/Jeep doesn't care about their customers letting this problem happen and a dealership like this to operate. Don't buy any of their products, you could lose your life!!! Note: the next section "Vehicle details" did not offer and option for my model - the 3.6L Trailhawk...

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
4 out of 5 stars

Where else can you get a V6 in this size?

ekg, 10/30/2018
2017 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 6 people found this review helpful

Yes, I know that turbocharging is the future, but direct injected turbo 4s can make a lot of nasty racket. I get 26-28mpg in this vehicle on a regular basis with the smooth sound of a six cylinder engine. It has plenty of power and this is our 2nd Cherokee. (We had a '15 Limited which was perfectly fine as well). The transmission is a common point of discussion on this vehicle, I haven't had any issues with this one or my last one. It will RARELY shift into 9th gear, but it will given a very particular set of conditions. My wife is the primary driver of this vehicle and we liked it because it drives like a much bigger and nicer vehicle. To me it almost felt like a poor man's Lexus RX, it has the same well controlled ride and damped suspension you would find in a more expensive vehicle. We test drove a Nissan Rogue which felt like a tin can compared to this. The Cherokee handles poor weather well, we live in MN and the standard tires seem to do just fine in heavy snow. I have towed a decent sized fishing boat with this vehicle (~2500 lbs) and it did the job just fine. The cargo area does seem kind of small compared to others but the backseat is quite generous. We have a limited 4wd v6 model with out any major options other than the tow package and this is a perfectly acceptable vehicle for a younger family. We will likely upgrade to a Grand Cherokee when this lease is up as our sons will be bigger and the added space would be nice. Chrysler used to make some pretty awful cars not too long ago but I don't have one bad thing to say about this machine. I think it is worth taking a look at this vehicle as this is the only vehicle I have bought the exact same thing a 2nd time.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Its a looker, but then......

Jeep Driver 77, 11/27/2018
2017 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
9 of 10 people found this review helpful

I bought mine NEW at a dealership in 2017. I was wanting this Jeep for years now but waited till the transmission issues from 2015-16 were fixed and not in the newer models. I purchased the basic Sport model with the upgraded V6 engine. Ive also put on 18,000 miles on it so far to write this review. PROS: Its a looker! It looks sleek and nice and the front end is very different, which i like. Its stunning to look at, compact but yet still has enough room for travels and friends. CONS: Its a noise machine. I hear every creak, knock, rattle and ping in this.....and its annoying. Every time i hit a bump in the road, the whole Jeep rattles like the interior isnt made securely and things are just shaking all over. My goodness the rattles are insane in this! People have commented on it saying "is something broken in here? Why is every thing rattling?" The transmission issues are still apparent in the newer models. When i go from reverse to forward, theres a 2-3 second delay like the Jeep is trying to think of what to do while your foots already on the gas trying to get it to go forward. Also to note, this model doesnt like altitude or long journeys/ car trips. Every time i go travel up to the hills/mountains (higher altitudes), the CHECK ENGINE light comes on. But then when i travel back home and go back to normal altitudes...the CHECK ENGINE light turns off. Annoying. Would i buy this again? No. I would test drive a few other Manufacturers first.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

Stay Away!

DM Burnett, 11/27/2017
2017 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
22 of 27 people found this review helpful

Since purchasing the vehicle in September 2016, it was seen in the service department in October 2016 for a loud click from the brake (told this is normal) and the vehicle shutting off during idle twice. An update was done but the issue continued. November 2016, I brought the vehicle in because the back seat would move back and forth if someone was not sitting in it (they had to replace the whole back seat) but as I was driving into the service doors the vehicle skipped and tried to die with lights flashing on the dash. Service could not duplicate. December 2016 brought in because the vehicle kept skipping when trying to take off from a stop. On two occasions it completely stalled but service was unable to duplicate. The vehicle also had issues with shifting too early at times and then shifting was delayed other times. Once again issue could not be duplicated. Later in December I brought it back again and was told there was a fix. January 2017 the vehicle was brought back again due to stalling and the multiair actuator was replaced. The issue continued as the service manager searched for an answer until I had enough in October 2017 when it came to a stop for no reason and the vehicle would make a terrible noise in reverse at times. Service along with FCA attempted to fix it but could not duplicate the issue. When I received the vehicle back it now skips in idle, makes a lawn mower sound in idle and when shutting off make a whining noise. I have stopped driving the vehicle and am trying to get FCA to do the right thing via Georgia's Lemon Law. I have done my due diligence following FCAs required steps and they said they cannot duplicate my issue but would give me a good faith payment for my time. I have asked to talk to supervisors etc. but am told that is not their protocol. This vehicle is unsafe and should not be allowed on the road! I have video of the issues and one of the service agents commented on it having delayed shifting but FCA closed my case and said it is fixed, regardless of the fact you cannot fix an issue that cannot be duplicated. I sent my Lemon Law paperwork over 1 week ago certified mail and now USPS want to send it back because FCA hasn’t come to pick it up. I will not drive my children around in the vehicle and I will never buy another Chrysler product. I love my dealership but FCA has no business making cars.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
4 out of 5 stars

Economical SUV

Martin Craig, 05/23/2017
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
11 of 13 people found this review helpful

I went on a 600 mile round trip and got 35 miles per gallon! Bluetooth and backup camera are wonderful.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
4 out of 5 stars

Good small SUV that offers 6 cylinder

Olivia, 02/09/2017
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
17 of 22 people found this review helpful

I Love my 2017 Jeep Cherokee EXCEPT when you reverse and put back in drive the car stalls and then accelerates quickly which can be scary when reversing out of a parking spot. I also noticed that its acceleration is very strange...if you are going 30 mph and want to accelerate it takes you down to 20 mph before accelerating.. makes you feel like the car is going to just stop before acceleration. Other then that the car is great but i honestly feel like that is a huge negative when the main purpose of me choosing this car was for the speed of the 6cyl engine.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Not even great for short trips

Rob K., 02/23/2019
updated 08/26/2021
2017 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 11 people found this review helpful

*Not for the reason you might think. I actually owned the 3.2 V6 version, but Edmunds didn't have it listed in their drop-down selection. Had a knuckle changed out when turning the steering wheel made disturbing metal-on-metal noise. They only changed out one (25K miles), and then it happened again (40K miles), so dealer assumed it was the other one. They ended up changing both as the first one was not changed out correctly. When I had my Cherokee Trailhawk in the shop, the dealer gave me a loaner vanilla Cherokee. Night and day difference. The Trailhawk is far better in every respect. I had actually downsized from a 2015 Grand Cherokee Limited V6 due to a drive-thru car wash nightmare, and can say that I probably should have kept the GC and just had it fixed. The KL Cherokee Trailhawk is okay at best. Ride comfort is fair, but build quality isn't worth the window sticker price - buy it when they have sales/offers, and then negotiate even lower. Gas mileage is not good, and the engine auto stop-start is supposed to help with that, but is really just annoying. Worsening the problem is the tiny gas tank. If this thing had a bigger tank (bigger than 13.5 gallons), I would have been a lot happier. As it is, mature driving, I could go just over 300 miles on a tank. I could sometimes go up to 500 miles in the GC without having to stop for gas. Haven't tried towing, but have heard mileage drops to about 10mpg, which is not going to get you up a mountain and back with a mini travel trailer. So, climb some small rocks, hit the trails, but don't plan on being gone all day - or you'll be gone longer than you expected. Ended up trading it in for something completely different. Probably done with Jeep for awhile.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
Report Abuse
4 out of 5 stars

Well, let me say this about that ...

Donza3D, 10/31/2017
2017 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
9 of 11 people found this review helpful

Finally had to retire my 17 year old (207k miles) much loved Ford Explorer. Picked a new Jeep Cherokee with a 6-cyl upgrade mostly due to the fact that the new Explorers are butt-ugly and another $10k in price. I really like the look of the Cherokee over the other comparable SUVs and the price is the most reasonable considering purchase as well as future repairs. Plus a Jeep is well, a Jeep! I needed a reliable, well-rated 6-cyl, 4wd SUV with the ability to tow a 2-horse trailer locally, and I knew a Jeep would fit the bill. Sooo ... the good news - it's cute and sporty and really comfy to ride in, the technology is useful as well as fun and it rides like a car - pretty quiet. Haven't had occasion to tow anything yet but not expecting to find any problems there. The gas mileage is great - have been getting 20-21mpg just short trip driving around town so mechanically I'm pretty happy with it. But then the cons - basically the car seems to have been designed for a 6'+ man. I'm 5'5" but can't see the end of the hood while I'm driving which is a bit uncomfortable - it would really be nice to know where it is, especially to keep from running into the car in front of me when parking at the local Walmart. The visibility trying to see out the back is REALLY awful for a SUV. The headrests are too tall (and uncomfortable) for a woman and block your sight when you try to turn your head to see out to back up, while the passenger seat headrest blocks a large expanse of the right side windows that the wide posts aren't already blocking. Backing up is a REALLY scary trick because there are so many blind spots you just have to pray you're not getting ready to run into or over anything (guess that's why they want you to pay extra for a back camera - no thank you). Headlights are pretty small and wimpy too and no fog lights. The back of the car is designed smaller than the front so that makes it seem even more closed in coupled with the poor window visibility. All that combined with the minimal cargo space with the back seats up REALLY makes me miss my Explorer! And there's no automatic on/off headlights?!! What's up with that????? Again - 17 year old Explorer had on/off headlights?? What idiot thought that was a great way to save money?? This is almost the thing I dislike the most (other than the multiple blind spots) and it might have been a deal breaker if I'd realized it before I bought it. The drivers seat is too low even on the highest setting and if you don't have long legs you are practically against the steering wheel to drive (even at 5'5"). Explorer had moveable steering wheel which helped with this. It's also a little tight and awkward trying to get out of driver's seat (probably due to having to be so close up to reach the pedals). Do I have buyer's remorse - yeah maybe a little. Maybe I should have done more homework as I just decided I wanted a Jeep and bought it. But then again maybe all the new cars are like this one. I do have confidence in the Jeep product and don't have any doubt I bought a good solid car that will serve me well. Would I buy it again - just not so confident about that, will have to take a closer look at a new Explorer.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

GREAT SMALL SUV, WE LOVE OUR CHEROKEE!

Jersey Carl + Grace, 06/08/2017
updated 12/17/2018
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 17 people found this review helpful

We love with our Jeep Cherokee and very happy with it. The Cherokee rides very nice, handles well and is very sure footed. The leather seats of our North edition Cherokee are very comfortable and it has a very roomy interior. I am pleasantly surprised with the power level of the 4 cylinder engine, don't get me wrong it will not win any races, but the 4 cylinder engine in combination with the 9 speed automatic transmission does a good job. The transmission does a good job matching the correct gear with acceleration and road speeds, while keeping the engine speeds low when possible and appropriate to save gas. I was reluctant to buy the 4 cylinder version at 1st, but since I was not too crazy about the idea the start stop feature of the 6 cylinder engine, I keep my cars a long time, the car I traded, in, that I bought new was 23 years old and the idea of the engine shutting off on every stop and restarting when accelerating again was asking for trouble down the line. So I decided to go with the 4 cylinder engine, that does NOT have the start stop feature on the Cherokee, I am glad we went with the 4 cylinder engine. My wife has wanted a Jeep Cherokee for years and I am glad we finally were able to buy a brand new Jeep Cherokee. I am also glad that Jeep builds the Jeep Cherokee in Ohio with a high U.S parts content. Thank you Chrysler for making such a great small SUV, we could not be happier with our 2017 Jeep Cherokee, North Edition 4 X4. Update regarding our 2017 Jeep Cherokee after owning our Cherokee for 10 months now is that we still are very happy with our Cherokee and have not had any issues with it at all. We love our Cherokee! Update regarding our 2017 Jeep Cherokee after owning our Cherokee for 22 months now is that we are still Very Happy and satisfied with our Cherokee, we LOVE our Cherokee!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

2017 4WD 6 cyl The Latitude with Attitude

Al Fagundes, 06/08/2017
updated 12/13/2017
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 7 people found this review helpful

The Latitude is a very good car. Our last car was a Chevy Tahoe 4wd and it was a good car and still in great condition for a 2004. I take very good care of my cars that is why they last so long. This one so far is very comfortable for my wife and myself. It is quiet and although it has a lot of fancy goodies; I love it and am getting used to using the back up camera which if fabulous, and for 75 a great addition for my safety and anyone or anything that goes behind me. I am getting very good gas milage 25 plus and expect to get the full 30+ as the engine gets broken in. It has a lot of room for us and our dog and for with the seats folded down has a lot of room to haul garden stuff and wood from the store. Our dog already knows how to get from the back seats to the front so she can find the most comfortable place to ride. The 4 cyl engine is ok, but we thought the 6 cyl was better and the milage and power are are much better(esp. when using 4wd) The Tahoe was an 8 cyl and the 6 cyl latitude is just as peppy and the milage is so much better. If you need a great car(and by the way my wife picked out this car) get a 2017 Latitude; you will love it just as much as we do.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Not entirely pleased

Willow, 01/09/2018
2017 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 6 people found this review helpful

I've had my Cherokee for a little over a year now, almost 16,000 miles on it. Overall, it does great. Headlights are great, steering is great. Most of my driving is highway so I get around 26 mpg. What isn't so great is the electronics. Within a month of having it, the screen would randomly turn off by itself. Couldn't replicate the issue with the dealer. Stopped once the weather warmed up, did it a couple more times once winter hit again. I really dislike the automatic stop when you're idling. I've gotten into the habit of turning it off as soon as I start up, but I had several close calls because of it. The vehicle is so quiet, if you have music or passengers you don't always notice it's turned off. Until you go to pull into moving traffic and it does a weird idle jerking motion as it tries to start back up and you have to slam on the brakes to keep from getting plowed into. Fun. Can't turn the radio off so you have to mute it every time you get into the car. And it does NOT do well in snow. If you're on a straight, snowy road it does ok. If you have a steep, slushy driveway it does not. I've gotten snowed in twice this winter. The 4 wheel drive doesn't engage until your tires are already spinning and you can't engage it yourself. Good pavement princess, I'd say. Not so good at the "sport" part. And sitting in it for more than 30 minutes or so hurts my butt and back. Can't adjust the head rest so if my hair is up too high, I end up looking down at an uncomfortable angle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Service Shifter error light comes on, dealership c

Slammyj, 10/01/2020
2017 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

"Service shifter" warning light started coming on on the driver display this summer, accompanied with a warning chime. At first intermittently, now it is on pretty much full time after moving into gear. I am unable to use 4WD, see electronic speedometer, gas consumption gauges or other information on vehicle due to the error message. Took to Wyler Eastgate Jeep on 7/16, they informed me the bezel on the shifter needed replacement, and the part would be in the following week. I had them keep the car for the following week. The following week they notified me it was possible the part wouldn't be available until the end of the July, but that the vehicle was still under warranty so it wouldn't cost me anything. I have since followed up in August and again last week as the dealer never called back on the status. The latest call was on 9/29 (almost 3 months since first appointment), and the parts department contact told me that of the two parts needed for the repair, one was placed on "increased backorder status" from Jeep, meaning that the dealerships were "blocked" from ordering it or it even being sent out to the dealership. They are now unaware of when the part might become available again. From this experience and the comments, it sounds as though the part is faulty, hence it won't be used on a repair. Sounds like there should be a recall issued if the part is faulty and the number of complaints is so widespread, and Jeep hasn't addressed it to consumers or dealers. My 2017 Cherokee has 28,000 miles.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
Report Abuse
5 out of 5 stars

Only a Jeep will do.

Ken, 08/31/2017
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

My wife drove a Jeep for years before totaling it an accident. We tried a Ford Focus (Titanium Ed.) but too many recalls soured us on it. After 20 months we traded for a 2017 Jeep Latitude, and we she couldn't be happier. I like that they decided to have some fun with Jeeps since our last 2004 model. We have found a Sasquatch, and several Jeep or Jeep Logos hidden throughout the vehicle. It may seem a small thing but I like the fact they're embracing the brand, the customers, and having some fun along the way.

Safety
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Saved my life.

Allison W, 09/20/2019
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

I absolutely loved my 2017 Jeep Cherokee. It has always been reliable with amazing safety features. Recently I was involved in a horrible tbone accident where the other driver crashed into my drivers side door. I was able to walk away with just a scratch from the seat belt! I’m always going to purchase jeeps from now on.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Worst Vehicle I've Ever Owned

Robert Remillard, 01/14/2020
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
3 of 3 people found this review helpful

I bought a new 2017 Limited for my daughter. It's been in and out of the dealership 6 times for mechanical over 36000 real easy miles. Now it's 800 miles out of warranty and the trouble continues. SVC 4wd warning just appeared. Car is in Socal and it's never been used anywhere near off-road. Looks like I will get this issue fixed and punt for a different car as it looks like a never ending list of problems ahead. I've bought Chrysler vehicle my whole life but that will be the last one.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

2017 Jeep Cherokee lemon suspension !

Travelin Kate, 08/22/2018
2017 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
5 of 7 people found this review helpful

April 2017, I bought this suv. A extended warranty from head to toe on this suv is a must have! Around town under 20 mpg. 16,888 miles you heard wobble noise. the front end suspension was replaced. Under warranty. 37, 2600 engine started cutting out. Drove to dealer. Starter coil replaced. Extended warranty covered. I had to rent a car. Now the wobble noise has returned. Next week appt at a different dealership than I used in October. Update, 8/31, the front tires bearings replaced. Now my fbrake petals are up higher. Nope back bearings not replaced. And suv has same or similar wobble noises again. Yes I will return to dealwrzhip to check the problem. I regret buying this 2017 Cherokee. The radio turns on when I start car is a DUM feature. AC air flow for back seat is not strong.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

MPG Performance is a Scam

BurntJeep Owner, 08/04/2018
updated 02/07/2019
2017 Jeep Cherokee 75th Anniversary 4dr SUV (2.4L 4cyl 9A)
7 of 11 people found this review helpful

Beautifully designed car, but JEEP has a very long way to go with their engines. We fell in love with the JEEP Cherokee 75th Anniversary edition and decided to buy the car back in February 2017. After owning it for 2 months, it was instant regret. Instead of averaging an mpg of 27 miles, we can barely get it to do 17-18 miles (and that’s driving it as gently as possible). Please don’t make the mistake we’ve made, and save yourself the aggravation. I am already looking to trade-in or sell the car, for a more fuel efficient one. Completely unacceptable for a company that has been building SUVs for nearly a century. There should be a class action law suit for JEEP’s deceptive MPG score-card on the window sticker of their vehicles.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Transmission issues that have no recalls!

Mandy, 03/06/2021
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 2 people found this review helpful

This car is trash, 3 years in transmission went and 7 months in I still can NOT find a transmission that matches my jeep. I have tried 6 different ones that match my vin #! Dont waste your money buying this junk! I give this car 0 stars!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
2 out of 5 stars

buy any other SUV other that this

kholo, 09/24/2020
2017 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 2 people found this review helpful

electrical issues @ 20k power train issues @ 50k heating issues @ 60k etc etc 280 hp option still is underpowered. handles like a boat. less room in a standard sedan than this. too many useless features. auto shutoff is stupid and uncessacary. too many issues. gas tank size wayyy too small for an "offroad vehicle" only positive is interior/exterior looks nice interior is nice. we drove it like a baby for the first 20k and used it for highway mostly and it still had issues. worst vehicle we have ever had.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
4 out of 5 stars

Good small SUV that offers 6 cylinder

Olivia, 02/09/2017
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
7 of 13 people found this review helpful

I Love my 2017 Jeep Cherokee EXCEPT when you reverse and put back in drive the car stalls and then accelerates quickly which can be scary when reversing out of a parking spot. I also noticed that its acceleration is very strange...if you are going 30 mph and want to accelerate it takes you down to 20 mph before accelerating.. makes you feel like the car is going to just stop before acceleration. Other then that the car is great but i honestly feel like that is a huge negative when the main purpose of me choosing this car was for the speed of the 6cyl engine.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Mopeds pass me

Sid, 05/01/2017
2017 Jeep Cherokee Altitude 4dr SUV (2.4L 4cyl 9A)
13 of 26 people found this review helpful

Bought and sold 5 weeks later with 1000 miles. Could not get use to the extremely underpowered and unresponsive drive. the complex 9 sp trans bogs down the 1.4 L engine, not a good marriage. The JEEP Cherokee 4x2 was boring, slow, doggish and loves the 1200 - 1700 rpm range. FIAT WILL RUIN JEEP! Do not buy this vehicle, its slower than a moped. Plus, 30 MPG Hwy....my butt...27 avg.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Great SUV

Brett, 08/12/2018
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 5 people found this review helpful

Fuel economy could be better and a Jeep should come with skid plates and recovery points standard. Other than those issues it's a great SUV.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
4 out of 5 stars

Still at the trailhead for the Trailhawk

Joe Sidlauskas, 02/10/2017
2017 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 14 people found this review helpful

Too early to tell with just 347 miles. So far it's great. The 4 cyl tigershark is fine.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Refined and Reliable

Glen, 06/06/2024
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
1 of 1 people found this review helpful

This review is for the 2017 Jeep Cherokee High Altitude 3.2L 6cyl. This particular 6 cylinder model was not an option when selecting a model for the review. We're entering our 8th year with this vehicle. May 2024 we experienced our first maintenance problem... The battery is finally on it's way out! 80k miles with zero issues. At 70k miles we replaced the tires and brakes. Mechanic said they both still had some life to them. Car drives super smooth and is extremely comfortable. Excellent refined leather interior. Outstanding car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Wife loves her 2017 Jeep Cherokee Limited v6

Jerry Boettcher, 12/18/2021
updated 12/27/2024
2017 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful

We enjoy the way the Jeep handles. It has the v6 which gives a lot of power for going up onramps. We now have 42000 miles on it and put on a set of Michelan tires. It is now much quieter and has a better ride than before. We enjoy all of the features present on the limited edition. The back-up camera, the cross-traffic warning, the rear camera. We enjoy the heated seats and steering wheel. The navigation system works well as well as the sound system with using thumb drives and SD cards. The Jeep is fun to drive and gives a quiet comfortable ride. A set of running boards make it easy for my short wife to get into the vehicle. There was only one problem that we had - a cracked front suspension part. $900.00 Other than that, there have been no other issues. The 9-speed transmission was trouble free as is the engine. What a great ride! UPDATE: Our Jeep Cherokee Limited 6 cylinder is a pleasure to drive. It has good power to get into traffic up onramps. It is quiet and has a nice ride. The handling is great. It is our go to vehicle in snow storms. Our other vehicle is a 2019 Pacifica. The Cherokee is a much better vehicle overall. We just put on a set of Michelin tires. This made a great difference in quite ride and better handling. Our Cherokee is one of the best vehicles we have owned. We prefer to drive this over our 2019 Pacifica. UPDATE: I bought this Cherokee for my wife. It has been trouble free and fun to drive. It is one vehicle that you get once in a while that seems it will last forever. This is a 2017 that holds the road, is quiet, has many safety features, gets 30 mpg highway. The 6 cyl. engine has a lot of power for getting into traffic on on ramps and passing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Buyer be aware

Hopkins, 11/21/2017
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 10 people found this review helpful

Check the shifting.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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