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Used 2016 Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews

2.6 out of 5 stars
5 reviews

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3 out of 5 stars

Sour Lemony Snickets

Bree Floozy, Auburn, CA, 11/12/2015
Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
12 of 15 people found this review helpful

2016 Defective brakes off the lot. Replaced all major components. Dealer was unable to get it right. Took them 12 days. Brakes on these cars are unresponsive and too firm, making it difficult to react quickly in an emergency situation. I don't get why they are designed like this. saftey tech blind spot, rear assist are great. Acceleration is very good, appearance and interior build style/quality very good. Navigation is quite basic for $600! Post-purchase all I hear about are reliability issues. So maybe I should've researched this car a lot more before buying. I doubt I'll let this car ever get out of warranty.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Jeep Engine

JT, Cincinnati, OH, 11/21/2015
Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
26 of 39 people found this review helpful

I have a new 2016 Jeep Cherokee Latitude with 1200 miles on it. I noticed a noise coming from my engine at a traffic light and I thought it was the car behind me but when I turned the radio down I discovered it was coming from my new Jeep. When you turn the radio down you can here a ticking sound which sounds like a helicopter propeller. Very Annoying for a Brand new Vehicle. I went to the dealership and let the service manager drive it with me and he heard the same noise. Then he asked the mechanic to go with me and he heard the same noise. I had taken it back to the dealership to have them diagnose and they said that it was a Purge Solenoid Valve and they replaced it. But when they called me to pick it up they said that it was still making the noise and probably will stay that way until Jeep comes out with a replacement part or a recall. Really!!! You pay $30,000 for a new Jeep and you get this kind of noise. I have owned a lot of other Vehicles over the years and the Engines have always been quiet with the radio turned down and you did not even know they were running. The Engineers at Jeep need to take a look at this because it is unacceptable in my book and not up to standards. Unless someone likes listening to this noise I guess you will be ok with it. But when you test drive I would listen for this noise before you buy. The Dealer started more of the Jeeps on the lot and they all made this noise and he told me this is the way Jeep has made them. I did call the Jeep Service Center and all they could tell me is that they would make documentation of it. We all know where that is going! Maybe the CEO of Jeep should get in the car with me for a test drive and listen to the noise and see if he likes listening to it. You think they would have discovered this before they came off of the assembly line. Not so Sincerely! Concerned Customer

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

new 2016 jeep cherokee V6 4x4 owner

joe shay, Poughkeepsie, NY, 07/27/2016
Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
7 of 14 people found this review helpful

I purchased the 2016 jeep cherokee V6 4x4 altitude package. i did not even test the 4 cylinder as I felt that would be underpowered. so far extremely happy with price performance.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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1 out of 5 stars

Transmission issues at 44k miles

Chris Roseblossom, Twentynine Palms, CA, 04/21/2019
Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 3 people found this review helpful

I bought a 2016 jeep Cherokee with 34k miles on it, and my 40k the ignition coil had gone out, and was causing misfires on a cylinder. At 44k miles the Power Transfer Unit, rear differential, and a half shaft had all gone bad. I do not advise buying one of these, as you will not be able to trust it as far as you can throw it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

So far, so bad

montanamom, Helena, MT, 08/13/2020
updated 01/06/2021
Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
0 of 2 people found this review helpful

Bought a 2016 Jeep Cherokee High Clearance to get up to trailheads. It had 108K miles from someone who commuted and probably never used 4WD. A couple weekends ago, the 4WD light came on and said Unavailable and to have my 4WD serviced. Haven't taken it to anyone yet. Bought from a car lot with no warranty. Tried the fuse trick, didn't work. Does the halfshaft recall have anything to do with what's going on? No idea. But so far, I am not happy with several things on this vehicle. Shifts into gears clumsily, already had tire issues even though tires were brand new, hate the way you can't turn off the radio, just able to turn down the volume; seats are uncomfortable; glove box is tiny. Will keep for now, but definitely won't buy a Jeep again.

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